Trusted Agent profile · Bognor Regis

Cubitt & West Bognor Regis reviews

4.7

★★★★★ Excellent

1,741 reviews across 2 platforms

17 High Street, Bognor Regis, PO21 1RJ, PO21 1RJ

Part of Cubitt and West, see every office.

Cubitt & West's office in Bognor Regis, at 17 High Street, is rated 4.7 out of 5 across 1,741 reviews on two platforms, including 115 Google reviews rated 4.7.

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4.7 / 5

115

Reviews on Google

This office

Trustpilot logo

1,626

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly

Friendly, helpful and really seemed knowledgeable of the local market

Ana · 19 November 2025

5/5

Trustpilot

I have great experience with the agency…

I have great experience with the agency especially from Mr Marcus Farrow . He is very helpful and honest. Thank you so much for being nice to me.

Saranya · 7 December 2023

Agent replied · 30 December 2024

Hi Saranya,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how helpful and honest he's been throughout.Best wishes,Cubitt & West.

5/5

Trustpilot

I use Cubitt & West at least a couple…

I use Cubitt & West at least a couple of times a year to sell development properties and will carry on using them in the future. They always keep me in the loop with viewers and Julie keeps me updated weekly with her sales chasing.

Luke · 9 June 2022

Agent replied · 30 December 2024

Good afternoon Luke,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West

5/5

Trustpilot

just adorable

just adorable. I rented my first apartment here in uk with cubitt & west. the process was very simple and super fast. my huge gratitude to Ciaran Street who was super attentive and calm with me because I don't speak English well, I highly recommend

Hericka · 8 June 2022

Agent replied · 30 December 2024

Dear HerickaThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director

5/5

Trustpilot

The company has been extremely helpful…

The company has been extremely helpful in guiding us thru the formalities of becoming a landlord. We are grateful.They have informed us promtly when issues have been raised.

Mrs · 1 December 2023

Agent replied · 30 December 2024

Hi Eva,Thank you for leaving a review! We're delighted to hear how extremely helpful you've found our agents to be as they've guided you through the process of becoming a landlord.Best wishes,Cubitt & West.

5/5

Trustpilot

Andrew and Julie

Andrew, Julie and the whole team absolutely fabulous. I love working with people who are professional, knowledgeable and driven. They got me the best price for my house and made sure things ticked over properly towards completion. I felt I was in good hands through out. Highly recommend 👌

Fiona · 31 October 2021

Agent replied · 30 December 2024

Good morning,Thank-you for your kind words about Andrew & Julie from the Portsmouth office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Abigail from Cubitt&West was extremelly…

Abigail from Cubitt&West was extremelly fast and very helpfull, sorting our boiler issue in 24 hours. We have been with cubitt&west for over 5 years now and can't complain!!

Iulian · 24 October 2023

Agent replied · 30 December 2024

Hi Iulian,Thank you for leaving a review! It's great to hear how positive your experience with our agent has been over the 5 years you've been with us, and how helpful Abigail has been in getting issues sorted quickly for you.Best wishes,Cubitt & West.

5/5

Trustpilot

A great moving experience

Everyone at Cubitt and West were very helpful, informative and friendly.Julie,Andy,Lorraine and Ed were so kind and responded well to questions of concern. I would highly recommend them to family and friends.

Mr · 3 August 2023

Agent replied · 30 December 2024

Hi Wayne,Thank you for leaving a review! We're delighted to hear how helpful, informative and friendly you've found our team to be.Best wishes,Cubitt & West.

2/5

Trustpilot

Did not return phone calls. No personal service. just generic emails.

First experience with Cubitt and West 3 years ago, 100% very proactive. This time round with a different branch, more recently despite promise of call backs, none received and the opposite experience. Not proactive or responsive at all. Moved sale of house to a local competitor and wouldn't use again or recommend Cubitt and West. Quite disappointed.

Caroline · 17 January 2024

5/5

Trustpilot

I chose Cubitt & West to sell an…

I chose Cubitt & West to sell an inherited property due to their ability to vet buyers and arrange viewings with very little involvement being required by myself.They provided frequent updates throughout the process.

Gareth · 2 June 2023

Agent replied · 30 December 2024

Hi Gareth,Thank you for leaving a review! It's brilliant to hear how positive your experience with our team has been whilst selling your inherited property.Best wishes,Cubitt & West.

5/5

Trustpilot

Professional, Reliable and Efficient

Thank you very much to Maddison, Robin, Nicola and Julie for the support and excellent service I have received so far with my property search. I would thoroughly recommend Cubitt and West for their professional approach, reliability and efficiency.

Gill · 22 December 2022

Agent replied · 30 December 2024

Good morning Gill,Thank-you for your kind words about Maddie, Robin, Nicola & Julie at our Cubitt & West Waterlooville branch. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

1/5

Trustpilot

Cubitt and West - an inadequate letting agent

Cubitt and West (C&W) managed my maisonette for 20 months. I have been disappointed with the service that they provided, and I am not able to recommend them as letting agents. I am not a “professional” landlord; I was obliged to leave my lovely home and needed to have it occupied in my absence. C&W offered a fully managed letting package, with a comprehensive range of services and a lot of reassurances set out in detail in their literature. Sadly, for me this turned out to be all talk and little action. The C&W service is of the headless chicken style; “the tenant has contacted us to say that …. (the boiler is not working; the water has a chemical taste; the bathroom door handle is broken). Please advise”. Of course, I had a list of trusted contractors who had worked for me for years, and I was okay about getting them to do some of the work. But when there was a job that they could not do, the C&W contractors either did not turn up at all (= a very unhappy tenant) or charged me three times the going rate for the work. Essentially, I have been paying over £1500 a year for a messaging service; C&W acting as an intermediary between the tenant and me. Sure, that meant that I did not get phone calls from the tenant at 3.00 a.m., but I could have avoided that by managing my property myself using a dedicated WhatsApp group. Of course, C&W did find the tenant, but only by offering him the maisonette at rent £300, £400 below the going rate! Overall, an unhappy experience, and one that does not compare with what I have been told by friends and relatives of their dealings with other letting agents. Cubitt & West, never again!

John · 2 November 2021

5/5

Trustpilot

Daniel was so very helpful

Daniel was so very helpful. He was polite interested and overall a really nice person , hope he finds our new home we are hopeful. Thankyou Dan .

Jane · 28 May 2022

5/5

Trustpilot

Marcus and Abbie have been brilliant in…

Marcus and Abbie have been brilliant in our journey of finding our home . They have been extremely helpful and some how made everything we wanted possible. I am so glad we went with cubitt and west to find the perfect house for us.

Millie · 23 May 2022

Agent replied · 30 December 2024

Good afternoon Millie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus & Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

What a team

Madison, Nicola and Emma could not have been more helpful and made the whole experience of selling out property a breeze, couldn’t recommend them enough.

Consumer · 10 January 2024

Agent replied · 30 December 2024

Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they were able to make the selling process such a breeze for you.Best wishes,Cubitt & West.

5/5

Trustpilot

Sales and Progress deserve a mention and thanks

During the long procedure Julie Bramble has kept me informed and sane! Without Samara initially and Julie I would have been ready to give up. Thankyou so much for being there.

P · 14 August 2023

Agent replied · 30 December 2024

Thank you for leaving a review! It's great to hear how Julie has been able to keep you informed, as well as sane, throughout what's been a long process.Best wishes,Cubitt & West.

5/5

Trustpilot

What a STAR

What a STAR! Cailean Burns and the team have been. Really personable and friendly, always there to help and support with a smile on his face.

Alex · 11 August 2022

5/5

Trustpilot

VERY PROFESSIONA. IMPRESSIVE!!

The process with Cubitt and West was extremely professional and efficient. Jenny was polite but helpful and warm at the same time. Response time was always prompt: impressive!!

Estee · 13 May 2022

5/5

Trustpilot

Great experience!

Ashleigh has been very kind and helpful throughout our moving process thus far! She’s been lovely to work with.

Ainsley · 18 April 2023

5/5

Trustpilot

I recently sold my house through the…

I recently sold my house through the crawley branch, mainly dealing with Kristine and Nichole. I found them to be very helpful, efficient and got me a very good price. I found the experience very easy and would definitely recommend.

Paula · 28 October 2022

Agent replied · 30 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Northend Branch

Northend BranchHolly Mackay Is a true asset to Cubitt & West her customer service skills are second to none and nothing is too much trouble. A*Highly recommend.

Samuel · 17 November 2023

Agent replied · 30 December 2024

Hi Samuel,Thank you for leaving a review! It's great to hear how positive your experience with our agent, holly, has been and how pleased you are with the service you've received from her.Best wishes,Cubitt & West.

2/5

Trustpilot

Jayde Bose, Thank you xx

Jayde Bose,you were fantastic looking after my mother making sure we were informed at all time HOWEVER ! 1 year it took to move house your team let the side down and if its not you leading next time we wont be using Cubitt & west for the future...!

Tdr · 13 July 2021

Agent replied · 30 December 2024

Dear TdrThank you for taking the time to complete a review and for your wonderful comments regarding Jayde Bose. We are disappointed to read that the transaction experienced delays and regrettably we are limited on how much we can assist in the progression of a sale once the conveyancing process starts. However, we would always aim to help keep our customers informed and chase the necessary people when required.Thank you once more for your kind words regarding Jayde and we would of course welcome the opportunity to work with you in the future.Should you have any further concerns or wish to discuss any of the above please contact us on customer.relations@arunestates.co.uk or on 01702 540802Kind regardsCubitt & West

5/5

Trustpilot

Helpful and friendly service

Luke was always helpful friendly and polite

Denise · 10 February 2024

5/5

Trustpilot

Cubitt and West

I can’t speak highly enough of Cubitt and West - moving home has been seem free with their help, I had the pleasure of having Daniels help and nothing has been too much trouble. Now just the joy of unpacking and making our new house a home!

Jessica · 10 November 2021

Agent replied · 30 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

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