Trusted Agent profile · Bognor Regis
★★★★★
1,748 reviews across 2 platforms
17 High Street, Bognor Regis, PO21 1RJ, PO21 1RJ
Part of Cubitt and West, see every office.
Cubitt & West's office in Bognor Regis, at 17 High Street, is rated 4.7 out of 5 across 1,748 reviews on two platforms, including 115 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Cubitt & West Bognor Regis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bognor Regis.
Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
5/5
TrustpilotGeorge 🔥
Thank you George, very professional got the job done, keep smashing it young man, you’ll be on the top soon 🙏🏾🤜🏾 👨🏫
Hello Kevin, Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotGreat experience, letting agents have been amazing
We had been struggling to get a property for nearly 6 months and needed to find a new place quickly. Our representatives Maria and Ella have been amazing. From the offset they have been so helpful and patient with us. Ella has gone above and beyond to enable us to move within a very short time frame and has been professional and reliable throughout. We've had a great experience with Cubitt and West horsham, we have always been able to get in contact with them when we've needed to and any questions or queries have been sorted for us quickly.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotI couldn't have faulted Lauren…
I couldn't have faulted Lauren throughout my whole experience of buying my first home. I first met Lauren whilst viewing a different property and whilst I was looking around it was very apparent that wasn't the right one. Having listened to what I wanted and needed Lauren then suggested I looked at a different property which was for sale that I hadn't considered before, at first I was apprehensive to view the property as I wasn't originally looking or a flat however Lauren filled me with confidence that it may in fact be exactly what I needed and to maybe consider viewing it to keep my options open. When I viewed the property I knew that it was perfect for what I would need. I then have since purchased that property and have Lauren to thank for finding it! Lauren also was so helpful throughout the whole process and any questions I had she was right there to help and advise making the process as stress free as possible. Thanks again Lauren!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
TrustpilotWorst experience ever
Worst experience ever. Put an offer 15k over asking, they turned bullish and twisted our arm into using their solicitor and broker. When we said okay to solicitor and no to broker, they rejected the offer! I have never dealt with an estate agent like this. Total disregard if the buyer. I know markets ballooned up right now bht it’ll go slow. Get over yourselves guys! Eventually you’ll need us. Absolutely appalled. We have even paid their solicitor fee and just because we said no to their broker! Never again. No wonder they hardly have any good houses to sell. Ppl know better
Dear HadeedThank you for taking the time to leave a review. We are sorry that your offer was unsuccessful on this particular occasion and please be reassured that we submit all offers to the seller regardless of the circumstances, as it is ultimately their decision to either accept or decline any offer received. Whilst we do make recommendations in order to assist our customers, there is no obligation and instructing an alternative legal representative or broker will not impact the service received from Cubitt & West. We are pleased to note that we are still assisting you with your continued property search and hope that you are successful in the near future. Kind regardsCubitt & West
5/5
TrustpilotReally friendly and helpful staff
Really friendly and helpful staff. Have a good, smooth system in place, and seemed very personable. The team were always available, and were on hand when I had any issues or questions, particularly on the day of completion.
5/5
TrustpilotWhat a wonderful day
What a wonderful day, all the credits for team of Cubitt and West. And a special thanks to you Abbie Tallack for guiding me throughout to get my home today. Good Staff behaviour caring the customers like a friend. Good job team C and W keep it up . I will recommend you for my friends if they need any help or support. Thank you
Good morning,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotSouthsea Cubitt & West
Maddison Oksuz (Branch Manager), Martha and her entire team....Property Sales. I decided to sell my property last month June 2021, after meeting Maddison...and I'm very glad that I did.Entire team were very friendly, professional and proactive in acquiring many viewings in the space of 10 days of going live on the market. Their positive attitude to everything resulted in my acceptance of the first offer made on my property, for only £5000 less than my asking price. Well done to everyone at the Southsea, Hampshire branch. I highly recommend this Estate Agent......faultless.
Good morning Mr Compton,Thank-you for your kind words about the Southsea office and in particular Maddie & Martha. I hope you will be very happy in your new home and I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotI spoke with Dan at the Southsea branch…
I spoke with Dan at the Southsea branch and he was very polite, understanding and helpful. I ma looking for a new home to rent after a difficult period and he talked me through everything and I felt very reassured and well looked after. Thank you!
Good Morning,Thank you for taking the time to leave a review. We'll pass your kind words on to Dan and the team.Best of luck, Cubitt & West Arundel Estate Agents
5/5
TrustpilotWe had Andy Moran over to our property…
We had Andy Moran over to our property yesterday , I have to say it is so rare to come across a manager that is so helpful. He took the time to answer all our questions , give advice,explain the marketing, and also give us a valuation, overall he could not have been more helpful .. Thank u Andy we will be in touch as soon as we have completed the works discussed.
Dear JonathanThank you for leaving such a positive review about Andy at our Leatherhead branch. He is indeed professional and personable and takes pride in helping you wherever possible. We will be sure to pass on your comments.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotGreat Experience
Considering moving home is one of the most stressful things to do in life, Cubitt & West made the process seem easy. We received excellent help, advice, care and attention starting with the valuation appointments with Rocco who was informative and professional. The service continued with wonderful Wahida who found numerous interested buyers, and with courteous Caitlin who accompanied the prospective buyers around the house. Both Wahida and Caitlin followed up with phone calls to inform us of offers and progress on our sale. We could not have asked for better service. In addition, the photos and video of the house were spectacular and definitely helped attract prospective buyers. We cannot recommend them highly enough; they were superb.
Dear RobertThank you for your detailed and complimentary review. We are thrilled you found the Shirley team so helpful, they will be delighted to read your compliments of the service they provided. It is great to read how pleased you were with the photos and video of your home, i will certainly pass your comments on to our photography department. Thanks again for sharing your experience and for your recommendation. Kind regardsBecky Jennings, Operations Director, Cubitt & West
3/5
TrustpilotTried to sell a house with Cubit and west
I brought in Cubit and west to sell our house in August 2020, we managed to get it live on the market in September, Cubit and west gave us advise on how to achieve a quick sale, we therefore did everything they asked us to do (which included taking a significant financial impact to do the sale chain free) and finally sold in December. The sale stalled in april with no movement, I gave notice to the post sale co-ordinator AND the manager of the branch that if no progress can be made then we had to put it back on the market as we cannot wait any longer. the notice was made over the phone and I was clear I would use a different agent. NEITHER the manager or the post sales adviser it had to be in writing. We have therefore withdrawn from the sale and even though notice was received Cubit and west has advised they are holding us to 14 days notice from the time I put it in writing. Thus preventing us from selling and delaying us again!! I feel they have tried to manipulate us to remain with them and been dishonest in not accepting the notice which was provided and referenced several times in emails. I would never use them again, selling your house is stressful enough without having the firm you employed to do the job attempting to bully you in the process.Update! They have called today and released us from contract :-) very happy with this outcome. Thank you
Dear SamThank you for taking the time to leave us your review and we are disappointed that you were unhappy with aspects of the service that you received. We can assure you that customer service is of the utmost importance to us and we would always wish to achieve a successful outcome for our customers. We are pleased that you are happy with the outcome offered by the Branch Development Director and would like to wish you the very best for the future.Kind regardsCubitt & West
5/5
TrustpilotWe really had a great experience as…
We really had a great experience as communication all through the process was fantastic. They were always readily available to answer all our questions when they arose.
4/5
TrustpilotThank you to cubitt & West for helping…
Thank you to cubitt & West for helping us finding our Home. Special Shout out to Zoe & Julie for there hard work and making the transaction quick and easy.
Good morning,Thank-you for you kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoe. We wish you every success for the future.Kind regards,Neil PiperOperations Director
1/5
TrustpilotIf there were no stars i would put…
If there were no stars i would put none. This is the worse estate Agent I have ever dealt with in my life! My husband and I also our baby lived in a flat for two years, in that two years we have reported and taken several photographs of issues that needed to be dealt with and it’s only when we left they started to deal with the issues. Our landlord was rubbish as well, but we had a feeling that Cubitt and West wasnt telling our landlord about the issues in the flat. Living in this flat really affected our mental health, especially mine. We were not living in good condition AT ALL! Our poor baby had to live in this condition as well.
5/5
TrustpilotSpoke to Darren and others at cubit and west
Spoke to Darren and cubit and west at great length, and in a very short time was able to secure a tenancy with minimum stress. He was polite and helpful.The person (apologies for forgetting their name) who was present at the viewing was also very polite and helpful, thank you very much for all your support and help.
1/5
TrustpilotTHE WORST (if only minus stars were allowed)
Who ever gave this estate agent a review of more than 1 star must be employed by them. Possibly the worst agents i've ever had the displeasure off working with. I mage the mistake of listing my flat in caterham with them at the price they had valued it at. In 4 months they have managed to show the flat only once. this is a new build 2 bed bath separate kitchen top floor flat. I know the market is slow but they has been no effort from them to call me to explain the low viewings or a new marketing approach. when I asked their "senior" marketing manager about the low viewing, there was no explanation instead she promised she;d ask "the girls in the office to take an hour out their day" on two separate days to help get viewings!!! I was surprised that this was not the norm but rather a special favour!! AVOID AT ALL COSTS go with purplebricks or anyone else but these agent. MOST UNPROFESSIONAL
Dear LindaThank you for leaving us your review and we are disappointed that you feel this way.Please be assured that customer service is of extreme importance to us. We understand that the branch had been in contact with you to arrange a meeting to discuss your concerns and to hopefully agree on a way forward with the marketing of your property. It is regrettable that you were unable to attend this meeting however we hope that an alterative date can be arranged soon. In the meantime, should you wish to discuss your concerns in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Kind regardsCubitt & West
5/5
TrustpilotThe best Estate agents by far in Pulborough
The best Estate agents by far in Pulborough. Thank you to Martin and Nick for being very helpful and ensuring everything was in good order, they really made our dreams come true as more importantly our mortgage man Micheal.
Dear Kevin,Thank you very much for taking the time to post this review of our Pulborough branch, they really appreciate your kind words and are pleased they were able to help you. Providing this service is exactly what they strive to achieve and to receive such great feedback spurs them on even more.Best wishes,Steve AtterburySenior Operations Director
5/5
TrustpilotFirst class service. First time i have used Cubitt & West…
First Class Service. First time i have used Cubitt & West West Wickham and in particular i was pleased with the service provided by Danielle. I was extremely impressed with her professionalism, natural caring and understanding nature for someone so young. Based on my experience, I believe she will be very successful in this field. Thank you. Jenny F
Dear JennyThank you for leaving a review! It's great to hear how positive your experience with our agent, Danielle, has been and how impressed you are with her professionalism and caring nature.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
5/5
TrustpilotExcellent service
After a very long 7 months I would like to say a massive thank you to Cubitt & West in Redhill, especially to Lindy for all your hard work! Your communication and keeping us updated all the time was amazing. It has been a stressful 7 months (not because of Cubitt & West) but finally we have completed and moving into our 1st home. I would definitely use them again and highly recommend. Thanks again, Jade & Dan
Dear Jade and DanMany thanks for taking the time to leave a review for our Redhill branch and in particular, Lindy. I was delighted to read about the excellent experience that you had during buying your first home.Having a dedicated Sales Co-ordinator really helps each sale/purchase run as smoothly as possibly can and it made Lindy and the branch were so happy to read your kind comments. We wish you all the best in your first home and thank you for your recommendation, it is very much appreciated. We will also be more than happy to welcome you back in the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
4/5
TrustpilotThank you Becky Darby and the team
Thank you Becky Darby and the team. The whole process of finding a tenant, vetting them and moving them in went very smoothly. Thank you.
Good afternoon Alan,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
TrustpilotDealt with Julie who assisted with a…
Dealt with Julie who assisted with a sale of one of my properties, continually updated me with information very helpful.
Good afternoon Steve,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFirst time buyer
I am a first time buyer so wasn’t to sure where to start but with Yasmin's help I am now speaking with a mortgage broker, solicitors and viewing property’s next week. She has made this process as stress free as possible so far.
Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We strive to help our customers through what we know can be a stressful time. Best of luck with your property viewings.All the best,Cubitt & West
5/5
TrustpilotJames and his team have been amazing…
James and his team have been amazing for us and gone above and beyond to help with our selling journey. This is Tom's review.
Thank you
5/5
TrustpilotExcellent service
I had a very kind and considerate experience with Cubitt & West, Becky Darby was professional and a safe pair of hands who handled the process expediently.
Good afternoon Joe,Thank-you for your kind words about Becky from the Portsmouth Lettings team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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Tell us what you need and we'll put you in touch. Cubitt & West Bognor Regis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bognor Regis.
