Every review we hold for the Bloxwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just recently sold my house through Webbs Bloxwich, they were incredible not only with viewings and communication but throughout the sale process, they use a great portal which keeps you updated every step of the way, I was very specific about my expectations every team member I engaged with took feedback on board in a Proffesional and respectful manor. I am a tough customer however Rachel in the Aldridge office blew me away!!! She is Proffesional, efficient, personable and an all round superstar who deserves recognition for her hard work and commitment to getting things done. I genuinely believe that she cared about us as buyers and sellers she saw us as more than just the transactional sale of a house and I’m so grateful of that.
Thanks Rachel I will genuinely miss our catch ups!
Emma
Emma · 26 July 2026
Agent replied · 7 August 2026
Thank you, Emma. Selling a home is a lot to keep on top of, so we're delighted you always knew exactly where things stood. Rachel will be sorry to lose the catch ups too, and we wish you every happiness in the next chapter. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleWe had a fantastic experience from start to finish. The entire home buying process was handled professionally, with excellent communication, clear guidance, and prompt support at every stage. Any questions we had were answered quickly, making the whole process smooth and straightforward. A sincere thank you to Keena and the entire team for all your hard work and support. We truly appreciate everything you did for us.
Ashish · 26 August 2026
Agent replied · 7 August 2026
Thank you, Ashish, and congratulations on the new home. Keena and the team were glad to keep everything moving for you, and we hope you're settling in well. The Webbs Bloxwich Team
★★★★★ 4/5
GoogleAfter having a not so good experience with a previous agent through lack of communication. Webbs were there from the beginning and right through every step of the journey. Brandon was great in getting things prepared for the sale and the rest of the team at Bloxwich were always keeping me updated on the progression all the way through to the end. Thank you
Carol · 26 May 2026
Agent replied · 4 July 2026
Thank you, Carol. After a poor experience elsewhere, we wanted to keep you informed at every step, and Brandon will be pleased his preparation helped make things go smoothly. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.
Karen · 1 April 2026
Agent replied · 1 September 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
★★★★★ 5/5
GoogleWorking with Webbs has been so easy! We had a lovely lady called Keena assist us in buying our first property. She was so helpful and approachable. And made everything so easy for me and my partner. She’s a credit to Webbs!
Chloe · 29 September 2026
Agent replied · 1 October 2026
Thank you, Chloe, and congratulations on your first home! Keena will be delighted she could help you and your partner get the keys. We wish you every happiness there. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleI have viewed 4 properties with Webbs. We were shown around these properties by one of their agent Anthony. He greeted us at every property was very thorough and was well informed. The properties themselves were not something we were looking for the experience if viewing them was impeccable. Thank you Anthony.
Shareen · 29 May 2026
Agent replied · 4 July 2026
Thank you, Shareen. We're pleased to hear you had a great experience, despite not finding the right fit just yet. Anthony will be happy to keep an eye out for something that's more suited to you, if you're still in the market. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleAnthony was amazing at showing us around. We had 2 viewings back to back. He was lovely and outgoing. Webbs agency have been amazing and are quick to get me viewings
Faiza · 10 September 2026
Agent replied · 16 September 2026
Thank you, Faiza. Getting viewings booked in quickly makes all the difference when you're house hunting, and Anthony was glad to look after both of them for you. We wish you well with the search. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleAfter 9 months of ineffective service from other estate agents, Webbs took on our sale. What a difference! Excellent sales promotion and professional photographs. The Bloxwich office kept us informed every step of the way, both during the viewing period and after an offer had been accepted and were with us right up to the day of completion. Special thanks to Keena, Brandon and Rachel. I have no hesitation in recommending Webbs to anyone looking for a friendly, efficient and effective estate agent.
Julie · 26 April 2026
★★★★★ 5/5
GoogleWe are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️
Arron · 1 September 2025
Agent replied · 1 September 2026
Thank you for the review, it's a pleasure to work with you!
★★★★★ 5/5
GoogleEmma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they responded immediately and sorted it. Even after we left the property, we requested an end of tenancy letter which was provided promptly. We are very thankful and wish all the very best. Thanks Emma and Raphael.
Vaibhav · 1 September 2025
Agent replied · 1 September 2026
Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.
★★★★★ 1/5
GoogleVery poor service from this estate agent. I contacted them as I was interested in viewing a property and was told they would call me back with some availability. I explained that due to the nature of my job, I do not have access to my phone, calls or messages until 4pm, so they suggested they would email. No email came so I ended up calling them again the following day and was told that the woman I had spoken to was part time and “had probably forgotten” but they did book me in for a viewing today at 5pm. I finished work and drove the hour home and waited. No one turned up. Called Webbs, only to be told that they had been trying to call to cancel. I wasn’t happy and ended up speaking to the most unprofessional manager I’ve ever encountered. Apparently, when someone calls and gets an answer phone, that’s a satisfactory outcome for a viewing cancellation. No one tried to call me from 4pm til 5pm, which would have been the most sensible thing to do considering I’d already informed them my phone is off until 4pm.! The managers voice became high pitched and more exasperated because I wasn’t happy with his repeated mitigation that they had tried to call me 4 times but couldn’t get to speak to me. Absolutely shocking. I hope the area manager, who was unavailable to speak to, gets to read this.
Kim · 26 July 2026
Agent replied · 15 July 2026
Thank you for contacting us. I am sincerely sorry to hear about the distress and frustration caused by your recent experience with Webbs. Please accept my apologies on behalf of our team; this is certainly not the standard of service we strive to provide.
I have investigated the timeline of events regarding your scheduled viewing. I understand your frustration, particularly given your specific communication requirements and the disruption this caused to your day. Unfortunately, the member of staff due to conduct your viewing called in sick that morning. Our team attempted to notify you by leaving a voicemail at the start of the day and sending a text message at 9:35 am, requesting a return call to reschedule. When we had not received a response by 3:00 pm, an email was sent as a further precaution.
I acknowledge that calling you between 4:00 pm and 5:00 pm would have been the most effective way to reach you. Please understand, however, that due to being short-staffed and managing a high volume of incoming calls and completions that day, my team was under significant pressure and struggled to call individual clients at specific times. While I appreciate this does not resolve your disappointment, I hope you can understand that our team made a concerted effort to notify you using the information we had on file.
Regarding your initial enquiry about viewing the property, I can confirm that this matter has been investigated and dealt with internally to ensure our communication protocols are followed more effectively in future.
We are sorry that your experience with Webbs has not met your expectations. If you would like to arrange a time to speak in person to discuss this further, please feel free to call the office to arrange a chat at your convenience.
Yours sincerely,
Jamie Morris
Area Manager
Webbs Estate Agents
★★★★★ 5/5
GoogleWorking with webbs was an absolute pleasure! Their knowledgeable agent insights into the real estate market gave us confidence in our investment. The team went above and beyond, making the real estate process smooth and stress-free.
They promptly answered calls and emails, keeping us informed about every development. Their ability to clearly explain complex contract details was invaluable.
As first-time home buyers, we were nervous about the whole process, but Jamie morris made it a breeze. Their patience and ability to explain every step ensured we felt comfortable and informed.
Nafisa · 26 June 2026
Agent replied · 4 July 2026
Thank you, Nafisa. Investing in property is a big decision, so it is good to hear our market knowledge gave you confidence. Jamie will be pleased he could make the purchase of your first home less stressful. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleAnthony was very helpful showing me around the property. Very knowledgable, friendly and great at what he does. Thank you.
Natalie · 11 September 2026
Agent replied · 16 September 2026
Thank you, Natalie. Anthony was glad to give you the time to picture the property properly, and we're here whenever you're ready for the next step. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleI had a great experience reviewing a home. Thank you to Anthony for asking all my questions and making me feel comfortable :)
Tammy · 13 August 2026
Agent replied · 21 August 2026
Thank you, Tammy. Anthony was glad to put you at ease and make the viewing feel comfortable. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleWhere do I even start 5 starts will never be enough for the team at Webbs, first of all Keena selling our home to someone who didn't ask to view and actually selling our property. RACHEL GOUGH!! You are worth your weight in gold from the endless calls, emails back and forth you have been there they only thing we can say is SORRY for all the stress's we have caused you a thank you will never be enough, getting our house to complete in just over a month with not the most competent people involved you honestly were there every step of the way going above and beyond.
Like I said 5 starts will not come close to what you have done and we will be greatful for a very long time.
Webbs Bloxwich THANK YOU
Skye · 26 May 2026
Agent replied · 4 July 2026
Thank you, Skye. Getting to completion in just over a month took real effort, and Keena and Rachel will be delighted by your kind words. We are so glad we could be there at every step! The Webbs Bloxwich Team
★★★★★ 5/5
GoogleAnthony was very helpful and honest it’s a nice change of pace😊
Joshua · 7 October 2026
Agent replied · 8 October 2026
Thank you, Joshua. We're glad Anthony left you knowing exactly where you stood. We're here whenever you need us.
The Webbs Bloxwich Team
★★★★★ 5/5
GoogleWe have dealt with Katie, who has proved to be very professional, honest and factual with all aspects of putting our house up for sale.
We had a couple of valuations, all were good , but Katie stood out with her positive attitude and enthusiasm.
We sold within a week of which we are extremely pleased with.
Keep up the good work Katie x
Julie · 26 April 2026
★★★★★ 4/5
GoogleAnthony was very friendly and helpful. On our first viewing we had issues opening the door and accessing the rear of the property. The vendor had not fixed this by our second viewing, but Anthony did everything he could to help us see the rear and contacted his colleagues to ask why the electrics had not been turned on. Thank you for your help.
Natalie · 1 April 2026
★★★★★ 5/5
GoogleHad a fantastic experience from start to finish, Brandon was amazing, professional personals and honest. The sale team Keena. Niamh and Emily guided me every step of the way. The after sales rachel and Donna were great and mikes photos were great.
Best agent in the town by a long shot and it shows.
Ant the viewer what a gent
Darren · 26 April 2026
★★★★★ 5/5
GoogleAs a family, we had a great experience with Brandon overall. From start to finish, everything was made simple and the process moved so quickly, I couldn’t recommend asking for and using Brandon and his team.
Ryan · 1 October 2026
★★★★★ 5/5
GoogleMany thanks to Anthony for showing us around and for all the information provided.
Alex · 22 July 2026
Agent replied · 7 August 2026
Thank you, Alex. We're glad Anthony could show you around and leave you with everything you needed, and we're here whenever you're ready to take the next step. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleWe have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during the tenancy.
They have very good relations with the contractors they use and can always be relied upon to take a pragmatic view around any issues that crop up. Trust is a word that sometimes gets forgotten in this area, but not here.
Steve · 1 September 2024
Agent replied · 1 September 2026
Thank you for the five star review.
You are a pleasure to work with.
★★★★★ 5/5
GoogleAnthony was very help and answered all my questions regarding the property highly recommended.
Rajab · 8 July 2026
Agent replied · 10 July 2026
Thank you, Rajab! We're glad you had a great experience with Anthony, we're here to help anytime you need us. The Webbs Bloxwich Team
★★★★★ 5/5
GoogleAnthony was great help great at explaining and giving us the right information
Mohammed · 11 July 2026
Agent replied · 17 July 2026
Thank you, Mohammed. Anthony was glad to help, and we're delighted you had a great experience with him. We're here whenever you need us. The Webbs Bloxwich Team
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