Every review we hold for the Blandford St Mary office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKathy was very helpful and still is…
Kathy was very helpful and still is helpful she has kept us informed and if we contact her she is always willing to help.
Joann · 27 August 2024
Agent replied · 28 August 2024
Hello and thank you so much for your great review and congratulations on your new Ashberry home! This is the type of feedback we strive to ensure we receive and we're looking forward to sharing your kind comments with your divisional team and especially Kathy. Many thanks, Team Ashberry!
★★★★★ 1/5
TrustpilotWe bought a home on queensgate 6 years…
We bought a home on queensgate 6 years ago and we are still finding issues even now. As soon as the weather drops the house is freezing cold, it doesn't appear the required amount of insulation has been installed, and you can stick your hand under most doors, you can even get a few fingers through the front door. Give these a swerve, and that goes for anything bellway too.
Susster · 28 September 2024
Agent replied · 22 October 2024
Hello and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to the relevant Customer Care team.Should you have ongoing concerns regarding the service that you've received from our team, we would encourage you to report them to us in line with the Ashberry Complaints Procedure. Our procedure is designed to provide you with clear points of contact and escalation for your concerns, ensuring that your enquiry is promptly received by the most appropriate person(s) in the business to assist you at each step. Full details of our Complaints Procedure, and links to locate key contacts at your division can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure Thanks, Team Ashberry
★★★★★ 5/5
TrustpilotCrissie was very helpful and…
Crissie was very helpful and knowledgeable about the house and plot. All in all, we have had a brilliant experience from the team members. The process has been easy.
Mr · 30 May 2024
Agent replied · 10 June 2024
Hello Terry and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
★★★★★ 5/5
TrustpilotGreat help
Great help, assistance from the whole team. Excellent team work Every one willing to help and support.
Brian · 25 April 2026
Agent replied · 6 June 2026
Hello Brian, thank you for your excellent review! We wish you all the best in your new home and really appreciate you taking the time to leave this review. Many thanks, Alex
★★★★★ 5/5
TrustpilotGreat staff
Great staff, Karen and Adam at the Hatton site have been fab.
Luke · 30 May 2026
Agent replied · 6 June 2026
Hello Luke thank you for taking the time to leave this fantastic review regarding the outstanding service you received from the team at Cherry Meadow! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Alex
★★★★★ 5/5
TrustpilotExceptional service
Professional customer services and update at every step of the process.
Tavershima · 30 May 2026
Agent replied · 6 June 2026
Hello Tavershima and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam
★★★★★ 5/5
TrustpilotFantastic service so far
Fantastic service so far, hollie at Ashburry springs in bourne Lincolnshire has been great every step of the way so far. Thank you so much Dan and Keri.
Daniel · 16 May 2024
Agent replied · 10 June 2024
Hello Dan and Keri and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Hollie! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotPatient, Professional, and Approachable
We had the pleasure of working with Eve while looking for our new home. She was exceptionally patient, friendly, and always willing to take the time to answer our questions and guide us through the process. Her professionalism and approachable manner made the whole experience smooth and enjoyable. We couldn’t recommend her highly enough.
ROXANA · 24 February 2026
★★★★★ 5/5
TrustpilotBrilliant and attentive service
Jim · 5 July 2026
Agent replied · 11 October 2026
Hello Jim and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
★★★★★ 5/5
TrustpilotExcellent service and very helpful team
We had a great experience with this company. From the moment we arrived, the team was extremely helpful, friendly, and professional.
Seyda · 22 February 2026
Agent replied · 25 February 2026
Hello Seyda and thank you for your excellent review. We are so pleased to hear of your positive experience with us and would like to take this opportunity to wish you all the best in your new Ashberry home! Many thanks, Alex
★★★★★ 5/5
TrustpilotHelpful
The staffs were really helpful nice and friendly.explaining things and answering my questions calling me back when they missed my call, they were really on top of things
Esther · 23 December 2025
Agent replied · 25 December 2025
Hello Esther and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe
★★★★★ 5/5
TrustpilotExcellent support and care
Excellent support and care, Eve at swinfen vale was an absolute godsend for our journey towards our forever home, assisted every step of the way and you could tell she really cared.
Joseph · 7 November 2025
Agent replied · 25 December 2025
Hello Joseph and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Zoe
★★★★★ 5/5
TrustpilotJulie was very patient with our…
Julie was very patient with our computer problems. Looking forward to seeing her in person.
Jack · 21 October 2024
Agent replied · 25 December 2024
Hello Jack, thank you for taking the time to leave this wonderful review! We are delighted to hear of the excellent service you received from your Sales Advisor, Julie! We wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotFriendly and informative showed us…
Friendly and informative showed us everything we needed to know about our purchase
Carol · 6 April 2026
Agent replied · 6 June 2026
Hello Carol, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
★★★★★ 5/5
TrustpilotSally at Moreton
Sally at Moreton was very helpful and informative. She was very knowledgeable and friendly. She made the whole process very straightforward.
Dave · 22 May 2024
Agent replied · 10 June 2024
Hello Dave and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Sally! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotReally great team at chellaston fold ,
Ivan · 29 April 2026
Agent replied · 6 June 2026
Hello Ivan, thank you so much for your kind words! We wish you all the best in your new home. Thanks again, Sam
★★★★★ 5/5
TrustpilotWe have had a wonderful experience…
We have had a wonderful experience purchasing our first new home with Ashberry Homes Bedford. The entire home-buying journey was made smooth and stress free thanks to the excellent support from the Ashberry team.
Penpa · 2 June 2026
★★★★★ 5/5
TrustpilotMichael has been so very kind and…
Michael has been so very kind and patient with me, explaining everything clearly and happy to answer any of my questions. He's a huge asset to the company.
Lynda · 23 April 2025
★★★★★ 5/5
TrustpilotBuying an Ashberry home at Carrington…
Buying an Ashberry home at Carrington view and service has been outstanding. Lynsey at sales is so friendly, helpful and welcoming every time we see her. Gavin the site manager is very approachable. Extremely helpful and very knowledgeable on the build progress of our house. Mark (assistant) equally as helpful and very nice. Makes the process of buying our new house that more special.
Mr · 21 June 2024
Agent replied · 28 August 2024
Hello Mr Smith, thank you so much for your kind words regarding the service you received from the team at Carrington View. We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
★★★★★ 5/5
TrustpilotAshberry homes
The Sales Advisor was nice and I had a pleasant time during the process of buying the house
Rebecca · 29 July 2025
★★★★★ 5/5
TrustpilotGeorgina on sales reception Newcastle…
Georgina on sales reception Newcastle Church view is a credit to your company. So friendly, helpful, Professional and one of the most honest and down to earth sales person we have ever met. I do hope this gets to her and she is truly credited for all she does for Ashberry homes. What a fabulous person Georgina. Thankyou for everything you did for us. Carol and Ron
Carol · 30 March 2024
Agent replied · 10 June 2024
Hello Carol and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Georgina! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
★★★★★ 1/5
TrustpilotDisgrace What should a lovely new home poppy…
What should a lovely new home on Poppy Fields to enjoy has turned into a very stressful and basically a nightmare! I have been lied to on numerous occasions. The finish on the external paint work is very poor, clearly rushed and a child could do better! Everything requested is such a chore! There are very limited updates regarding what is going on to resolve issues. Constantly having to chase things. I have taken numerous days off work due to the incompetencey of internal workmanship which has to be repeatedly been done wrong. The list is endless. Ashberry is a disgrace. They can't even spell names right on complaints! Apologies are constant but not worth saying if things are not progressed with the same continual issues rising. Further issues still not resolved and the saga continues.
SS · 17 May 2023
Agent replied · 22 October 2024
Hello, thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive, and we'd like to look into this matter further. We've requested some further details and we'd appreciate if you could please provide these details as soon as possible. We will require your development name and plot details please. Many thanks, Team Ashberry
★★★★★ 5/5
TrustpilotHome sweet home
The process of finding and buying a house is laden with emotion. I am very lucky, because have finally found my 'dream home' during that first viewing with Ashberry Homes and a couple of very nice conversations with a really great, helpful and professional team. So far, I can feel comfortable and very well taken care of, during the whole process. Paulina
Paulina · 2 June 2024
Agent replied · 9 June 2024
Hello Paulina and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotVery friendly staff
Very friendly staff, Hannah at Fardale hill in particular has been great, so helpful and has explained everything
Louise · 24 November 2025
Agent replied · 25 December 2025
Hello Louise and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam
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