Letting Solutions Blackpool reviews

★★★★★ 5/5

Google

I cannot recommend the team at Letting Solutions Blackpool highly enough. Moving house is usually a stressful experience, but they made the entire process seamless from start to finish. A special thanks to Jess and Louise, who both went above and beyond to answer my questions and make sure everything was ready for my move-in date. They couldn't do enough to help, and their communication was brilliant throughout. If you're looking for a professional and friendly agent in Blackpool, look no further.

Mark · 13 March 2026

★★★★★ 1/5

Google

Absolute shocking agents, I would never go back to these ever again, the staff are very arrogant and would not even give the landlords details, all there bothered about is getting there rent, also there properties are absolutely disgusting, I would never live in one again, so I would rate this as very poor 1 star, also the way they treat there tenants is absolutely very unnecessary, so before you even think about viewing one of there properties, I would be very careful first. Sally the manager was fine, but Louise and Laura are both very arrogant people. 😡😡 🤏🏼🤬🤬 also I used to live at number 6 on that street, they have put a tenant in there that leaves her dogs locked in a bedroom constantly, Jessica the new manager was also very arrogant and very aggressive to me on the phone, when I spoke to her, I was a tenant I actually lived at number 6 Garrick grove, but I was not registered living there, I can tell you how the property is set out if you want, I was living with Abdullah check records see if you had someone living there in 2016 it will show he’s records, also I did live at 6 Garrick grove in 2016 with Abdullah atcha, so if you check the records, I was living there and then you evicted him, I can tell you how the house is set out aswell, front bedroom built in wardrobes, back bedroom has a curved sideboard, also kitchen the boiler is on the wall just by the back door, so yes I did live there and letting solutions are a waste of time too 😡🤬😡🤬

Theresa · 13 March 2026

★★★★★ 5/5

Google

My experience with Letting Solutions was outstanding from start to finish. The team was approachable, communicative, and quick to resolve any issues, even at the end of my tenancy. When delays with my new property meant I had to extend my move-out date several times, they were supportive and empathetic. Sam even reached out personally to see how she could help. Their professionalism, flexibility, and genuine care made a stressful situation much easier. I highly recommend Letting Solutions to anyone looking for a property management company that truly values its tenants.

Patrick · 13 March 2026

★★★★★ 5/5

Google

We had the pleasure of dealing with Jess and Louise for our recent unexpected house move. We needed a rushed move due to a no fault eviction, and they were both superstars throughout our letting on one of their properties. Kind, courteous, and efficient - we were kept extremely well informed throughout the process, they explained every step, and moved heaven and earth to get us sorted in rapid time. We’ve been grateful beyond words. Special mention also for Sally who met us to view our new home and was promptly on time, lovely to chat to, and rooted for us from day one. We couldn’t recommend this company and their fabulous team more. :)

Aimee · 13 February 2026

★★★★★ 1/5

Google

I used this agency for a year and 4 months and it was nothing but a nightmare. The house I rented through them was 11 Butler Street, Blackpool. AVOID THIS PROPERTY when they put it back on their site! There is a slug problem in the kitchen, faulty electrics, VERY BAD DAMP caused by bad bricks. They will paint over it but can 100% guarantee it will come back through the paint once u move in. There is a leak in the bathroom upstairs which seems to be caused by a cheap and inefficient patch-up rather than a repair. The house is just a mess, with no proper ventilation in the kitchen, so walls will be constantly soaking when cooking. Every room has a damp problem and instead of repairing things you will get some guy called Cal, who will tell you the landlord is cheap and wont pay to do the proper fixes only authorising patch ups that NEVER work. I have kept 16 months of evidence of all problems with this house and will be contacting blackpool gazette, the council and have also been speaking to a lawyer. The agency itself may not be able to give the go ahead on repairs but they work for the landord not the tenant and have shown this. Whenever we contacted them, understandably frustrated, we had one of the owners telling us not to "kick off or be threatening" to them, when we are stating the issues and explaining how they affected us. we were NOT being threatening, simply at the end of our tether. They should have washed the hands of the landlord already. They refused to give landlord contact details so we could try to speak directly to them, and plead for some support. In our eyes, we feel the agency is as bad as the landlord. Although they "take their orders from the landlord," I don't think they are willing to go back and forth with them for fear of losing the business. It doesn't feel like they're on your side.

Ashton · 25 December 2024

★★★★★ 1/5

Google

0 star house was damp 2019 leak in the loft loft fell through land lord Letting agents asked my self as a tenant for building insurance to fix the loft as a tenant I do do not need building insurance damp I should of not had to paint over for many years resulted to the kitchen floors falling beneath my feet 4 foot of water and Damp proof company said I had spores growing from the back garden door through to the hallway and dining room the letting agent and the Landlord was very unprofessional safety measures was put in measure by the council which the landlord could not put the safety of a long standing tenant with a young family with health and additional needs first to up the the rent 4 times and serve section 21 notice landlord and letting solutions ver unprofessional letting agent Landlord should never be a landlord to any property with out the up keep of the building and safety for the tenant this building has been condemned not fit for any person or family to live in photos of the damp and the rotton floor is really unacceptable my youngest child has asthma from the age of 2 years landlord needs to input and keep his tenants safe and happy letting agents on be half of the land lord very very unprofessional rude Chris head of maintenance Louise landlord himself Andrew 5 years no upkeep of of your property and unsafe for me and my family could not or did not want to do repairs up the rent and served section 21 house had been condemned not to rent out to any other persons or family as un safe rest of the floor could give away at any time

Joanne · 18 October 2024

★★★★★ 5/5

Google

I was looking for over a year with no luck, for a property for me and my daughter then I found a house I really liked, a property being managed by letting solutions, and the ladies in this company worked tirelessly to help me get this home mine and my daughters home... to the ladies from the bottom of my heart I thank you and I very much appreciate your efforts in getting me this house

Paul · 23 March 2026

★★★★★ 5/5

Google

I moved into one of their properties in July last year and I have nothing but praise for them,they get jobs done quick when needed,the property I live in is in great condition,the staff are very understanding and are helping me with an issue which is getting out of control now,I have a neighbour who complains constantly saying I don't look after my pets etc and keeps sending people out from animal welfare and Rspca and is very nasty with my family and friends,she even sent the police out on Xmas night at 18.30 saying we were fighting and shouting when all we were doing was playing games and having a laugh I had 5 family members round so it wasn't even a lot of us,she slams doors and bangs on walls knowing it sets my teacup chihuahuas off barking then she has the audacity to say I neglect them etc,all the people that have been round know my pets are well looked after.even the animal welfare people.Letting agency are supporting me to the best of their ability,and I appreciate that so thankyou.I don't cause any trouble and keep myself to myself and I'm not at all noisy.I just hope this issue gets sorted soon.xx

Jennifer · 13 February 2026

★★★★★ 5/5

Google

Recently found myself in a bit of a sticky situation with my personal circumstances and rented off Letting Solutions, I could not recommend this company enough. Jess handled my application and went above & beyond to get everything sorted for me in a short space of time (even working during her non contractual hours to get everything finalised). It's been an absolute pleasure dealing with Letting Solutions & Jess.

Richard · 6 April 2026

★★★★★ 5/5

Google

Honestly, the team at letting solutions made my most recent move an absolute doddle. They helped me to find a property that would suit both my hobbies and my budget. I ended up dealing with a few members of the team and the experience was consistently professional and friendly. I’ve been in the house for a month now and it’s perfect. Thank you for all of your help!

Jon · 13 June 2025

★★★★★ 5/5

Google

The Team at Letting Solutions are an absolute delight to work with. Efficient to get things done, but also do a fab job of breaking down any industry jargon into clear and understandable language. It's easy to see that they truly care, which is a breath of fresh air as most don't! Thank you Team LSB.

Jessica · 13 April 2025

★★★★★ 5/5

Google

Outstanding team fabulous business have gone the extra mile to help with what was needed for myself and my son who has additional needs. They didn’t just find a house the found us a beautiful home to make new memories in and a safe environment for my son to grow and for that will always be super grateful. They are more then just a Business they treat you with respect kindness and just make it stress free what more could you ask for. Thank you

Blue · 13 November 2025

★★★★★ 5/5

Google

I’ve had a really good experience with Letting Solutions. The team have been helpful from the start and kept everything clear and straightforward which made the whole process a lot less stressful. Communication has been quick and they’ve always been easy to get hold of whenever I’ve had questions. Moving can be a bit overwhelming but they made it feel smooth and well organised. I’d definitely recommend them to anyone looking for a place and would happily use them again in the future. Dean

Dean · 13 October 2025

★★★★★ 5/5

Google

I have rented 2 property’s through letting solutions and been with them for 10 years+ and I wouldn’t go anywhere else, at the very beginning of my first tenancy I wasn’t in the best place as a single mum of of 2, the understanding and …

Steph · 13 June 2025

★★★★★ 1/5

Google

My friend rents a property that is managed by Letting Solutions. She’s been treated terribly by the letting agent, she’s repeatedly reported damp, mould, unsafe electrics and the building has subsidence. Due to the damp and mould my friend …

Meesha · 13 May 2025

★★★★★ 5/5

Google

First class, would highly recommend this business.

Mark · 13 March 2026

★★★★★ 5/5

Google

I am a landlord and would definitely recommend Letting Solutions as they were great and found me some fantastic tenants I will certainly use them again should I ever need to. 😊 …

Barbara · 13 June 2025

★★★★★ 1/5

Google

I would definitely NOT recommend this agent. It is run by two women. Sally is fine but Louise is very disagreeable and hard to get on with. The final episode of bad management involved allowing two of the tenants to get several months behind on rent as they switched from housing benefit to paying rent directly. They failed to collect any rent or even inform me of the situation. They then commissioned some work, which totalled over £700 to get one of there “preferred workmen” to repaint a damp wall several times!!

Adam · 1 March 2020

★★★★★ 5/5

Google

Had bad experiences of other agencies in the past, but the staff at letting solutions can’t do enough for you. They’ve been amazing every step of the way, keeping me up to date, and even helping me when they are closed. Can’t recommend them enough.

Chris · 13 October 2025

★★★★★ 5/5

Google

We have been a tenant with letting solutions for 5+ years and can not fault anyone who works there! Our dealings with the landlord on the other hand wasn’t the easiest but everyone at letting solutions has helped up and put all their efforts in to help us where they can over the last few months! We are very appreciative to all the staff that work there. They have always been on hand when we have any questions or any issues and have always tried to resolve these issues. Couldn’t thank letting solutions enough for everything over these 5+ years.

Kimberley · 21 May 2024

★★★★★ 5/5

Google

The team here are just great. Supportive at all levels. As a new to and remote landlord we needed a lot of help and over the many years we have been with Letting Solutions they have supported us all the way. Can't recommend them enough.

Christine · 10 August 2025

★★★★★ 1/5

Google

Awful Living with black mould, and they have the decency to put my rent up, and then choose to evict me. This is just one photo of what the building looks like, as soon as you walk in there is black mould on the walls and wallpaper and wires hanging off. The roof has no insulation and leaks, not just in my flat but others below. When I challenge them about the black mould they simply say to paint over it. They don’t want to be troubled, and are rude and patronising people. Black mould is dangerous to your health but unless it’s there’s they don’t care. Thank god I’ve been evicted as i will probably develop health issues if I stay here too long with the conditions. This building is not habitual for anyone. They also painted over the black mould on the ground flat before they moved in, it was climbing up the walls , absolutely disgraceful!

Rosy · 26 November 2023

★★★★★ 5/5

Google

The team at letting solutions have been amazing from the start. From going and viewing the flat, to me putting an application in for the flat to me getting the flat. Can’t wait for move in day now. Thank you ☺️ so much to you all at letting …

Nikki · 13 April 2025

★★★★★ 5/5

Google

You would not be disappointed choosing letting solutions. The team go above and beyond to help you. It’s an amazing team and company. Rented my house out quickly and without any problems. I had to move quickly 200 miles away and was unable to arrange a lot of the final house cleaning/furniture moving myself and so I left them a key and they did it all for me. I honestly can not praise them enough or thank them enough. Without them I wouldn’t have been able to do it. The team deserve 100 stairs not just 5. They really are brilliant.

Tara · 22 October 2023