Trusted Agent profile · Blackpool, Lancashire
Verified
★★★★★
546 reviews across 1 platform
Highfield Road, Blackpool, Lancashire, FY4 2JA
Part of Farrell Heyworth, see every office.
Farrell Heyworth's office in Blackpool, Lancashire, at Highfield Road, is rated 4.6 out of 5 across 546 reviews on 1 platform, including 546 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.
The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
1/5
GoogleMy Grandson agreed the sale of an apartment early January 2020. The sale has never been completed after 11 months. The property is vacant and no Mortgage is required. …
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience your grandson received warranted a 1 star review. Customer service is extremely important to us and his custom is highly valued. … More
5/5
GoogleI had an appointment with Vikki on the 19th march for a valuation of our property, I would like to say that it was a pleasure to meet Vikki and I was pleased with all the information she gave, and the service received is excellent
Thank you for sharing your positive experience with us! We're delighted to hear that your appointment with Vikki for the property valuation went well and that you were pleased with the information she provided. Providing excellent service … More
5/5
GoogleThe person I dealt with was Katie Garnett,, extremely helpful, very polite and made the whole process very easy for me..
Thank you for your kind words! We’re thrilled to hear that Katie Garnett provided such a helpful and smooth experience for you. We’ll be sure to pass along your feedback to her, she is a true asset to our team. … More
5/5
GoogleExcellent service and would highly recommend dealing with Taleah.
Thank you for your kind review and recommendation. We’re so pleased to hear that Taleah provided you with excellent service and that your experience with Farrell Heyworth was such a positive one. … More
5/5
GoogleI would highly recommend Farrell Heyworth Cleveleys. Vicki initially did the valuation, she was very knowledgeable of the area and the presentation was great, full of all the information we needed to make an informed decision such as houses …
Thank you for taking the time to share your positive experience with Farrell Heyworth Cleveleys! We're delighted to hear that Vicki, Katie, and Tilly provided you with excellent service throughout the process of selling your home. It's … More
1/5
GoogleWhat a waste of time. Staff unprofessional, never pick up their phone's. Not helpful at all when it came to moving. Made it harder and harder. Gave all the relevant information they asked for, still wasn't good enough. If I could give no stars I would. My personal advice would be a big avoid, there's plenty of better and more professional estate agents out there.
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. We understand that sometimes the process of securing a property can be frustrating. There is a lot of documentation required in the process to protect both your landlord and yourself during your tenancy. I’m delighted to hear you have now moved in to your new home and wish you all the best during your tenancy. If you need any further assistance please call our tenancy team who will be more than happy to help. Kind regards, Jeremy Collins - Director
4/5
GoogleLovely people to deal with, very pleased we stuck with them as the sale finally went through in April.
Thank you for your review! We’re delighted to hear that you were pleased with our service and that the sale went through successfully in April. It’s been a pleasure assisting you, and we’re glad we could support you throughout the process. … More
5/5
GoogleLovely people, so pleasant and smiling, very helpful, guided us through the process simply, would recommend this firm 100%××
Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team. It’s our goal to make the process as simple and smooth as possible for our clients, and we truly appreciate your … More
5/5
GoogleKatie Garnet. An amazing help from start to finish incredibly organised, speedy service and incredibly easy to communicate with
Thank you for your wonderful feedback! We’re so glad to hear that Katie Garnett provided you with such exceptional service. Her organisation, speed, and communication are truly valued by all of us. We’ll be sure to share your kind words … More
1/5
GoogleWorst company ever! Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we …
Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to … More
5/5
GoogleSarah and the team have just done a brilliant job of selling my property in Thornton. They provide a professional service from the viewing stage to completion date. Thanks Again!
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have … More
5/5
GoogleCurrently looking to purchase and have had the dealings with several of the estate agents in and around blackpool. We have had several viewings with kate who is a lovely lady and very helpful and extremely pleasent wether in person or on the telephone and has been of great help to us. We have also dealt with wayne too and found that if they say they will call you then they do, which is something lacking with other agents. As yet we haven’t found the “right” property for us but are hopeful something will turn up.
Thank you for taking the time to leave feedback. I'm delighted that our Blackpool branch team were able to provide you with a great service during your property search. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director
5/5
GoogleVery professional and easy to do business with. Sarah is excellent to work with and always responsive and helpful. Would have no hesitation in recommending.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when letting your property. I will pass your kind words on to Sarah and the team, who will be delighted. … More
5/5
GoogleI would like to thank everyone at the Cleveleys office for the excellent service. Special thanks to Sarah Days for all her assistance. Everyone was friendly and very professional.
Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and … More
5/5
GoogleNick Gregson was a brilliant mortgage advisor. As first time buyers, he guided us through all the technicalities with mortgage options and beyond. …
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process and he will be … More
5/5
GoogleWe received very positive professional advice from Sarah Days regarding the potential sale of an investment apartment in Blackpool. We didn't end up selling in the end and decided to let the property. Even though we didn't go ahead, we were inmpressed by the service and would have no hesitation dealing with this company in future.
Thank you for your kind words about Sarah Days and for choosing to share your experience with us. We are pleased to hear that you received positive and professional advice from Sarah, even though you ultimately decided not to go through … More
5/5
GoogleMy partner and I recently bought our first house through Farrell Heyworth (South Shore). The service we received was first class from start to finish. Each member of the team we dealt with were professional and went above and beyond to help us get the property. We will definitely be recommending Farrell Heyworth (South Shore) to our family and friends and if we wish to move would definitely use their services again. Thank you again for all your help.
Dear Sophie, Thank you for taking the time to leave feedback. it's great to hear how our Blackpool branch team have gone out of their way to make your home buying process as easy and successful as possible. We are very grateful for any recommendations you feel you can give and we look forward to providing your friends and family with a great service too. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
GoogleWe would like to thank Shauna and all the team at the Cleveleys branch for their excellent service. It has been a pleasure to deal with efficient, friendly and helpful staff.
Thank you for taking the time to leave us a review. We are extremely pleased to hear you've received such a great service from our fantastic branch staff. we'll be sure to pass on your kind comments, they will be delighted. Kind regards, Chris Heyworth - Director
5/5
GoogleThanks to all at Cleveleys branch with a special mention for Katie who kept the seller informed with our permission in order to retain the property we wanted when our initial buyers pulled out. …
You're very welcome! We're thrilled to hear that you had a positive experience with our Cleveleys branch and that Katie went the extra mile to help you retain the property you wanted. It's fantastic that you were able to both sell your … More
5/5
GoogleI have had the best experience with farrell and heyworth my bungalow was sold within 4 weeks. The team are a great team very knowledgeable always helpful always there thank you all so much. Would highly recommend
We're delighted to hear about your positive experience with Farrell Heyworth and that your bungalow was sold within just 4 weeks. Thank you for your kind words about our knowledgeable and helpful team. If you or anyone you know ever need … More
5/5
GoogleGreat service from Sarah at Thornton Cleveley's branch. Application process was made hassle free with not long to wait. Would highly recommend. Many thanks Rebecca and John
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when finding and applying for your new home. I will pass your kind words on to Sarah and the team, who will be delighted. All the best, Chris Heyworth, Director
1/5
GoogleTheir policy and attitude make it extremely difficult to view a property without divulging personal finance details in advance. This leaves viewer open to a high risk of fraud/identity theft! Generally poor telephone response, unreasonable and unhelpful staff and failure to even send virtual tour when agreed. SELLERS BE AWARE. I had a genuine interest in an affordable property which could have been ideal. We will not be viewing.NegativeResponsiveness, Professionalism
Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately, we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins, Director
5/5
GoogleSarah and her team are my go to agent in this location. Attentive, pleasant and good proper agency work which is client focussed. Thank you!
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a friendly and professional and service during the sale of your property. We know how important communication is to our … More
5/5
GoogleFriendly informative staff and a fast and efficient service would highly recommend
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we truly appreciate your feedback. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Blackpool office has 546 reviews across 1 platform: 546 on Google.
Farrell Heyworth Blackpool is rated 4.6 out of 5 across all 546 reviews, and 4.6 out of 5 on Google from 546 reviews.
Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.
Farrell Heyworth Blackpool, Highfield Road, Blackpool, Lancashire, FY4 2JA.
