Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic family run local estate agents. Steve, Debbie and Georgina were all professional, yet friendly. I value their advice. They were always prompt in responding to emails, and were always at the end of the phone. I was always kept informed of any viewings, and all feedback from the viewers was always passed on to me.
They recommended Cobains Solicitors, and I have to say that the 2 ladies (Hayley and Lauren) who dealt with the conveyancing of the house were equally efficient, and prompt at dealing with any problems or queries that I had… believe me, there were quite a few. All in all, both Raistricks and Cobains turned a rough ride into a pleasant journey.
Ave · 15 February 2026
★★★★★ 1/5
GoogleWe've just finished the process of buying our first home, and it’s been quite the experience - unfortunately, not in a good way, thanks to Duncan Raistrick Estate Agents. They have been, without a doubt, the worst estate agents my partner and I have ever dealt with. Their customer service team is incredibly rude, and the agent showing the properties didn’t even give us the full 30-minute slot we booked, leaving 20 minutes in and locking up behind them!
We put in offers on two properties, slightly below the asking price, and were made to feel foolish for even considering it. If you're thinking about buying or selling a property, steer clear of Duncan Raistrick - I wouldn't recommend them to anyone.
On the other hand, if you're looking for a great team to work with, we highly recommend Butson Real Estate. They give you plenty of time during viewings and have the best customer service we’ve experienced!
Abigail · 16 November 2024
Agent replied · 22 October 2024
Thanks for you review Miss Edge. I'm sorry we did not meet up to your expectations. I carried out the viewing myself and had to get to another appointment so left you looking round the outside. I do remember that we arranged another viewing for you but it was cancelled at the last minute. Please be assured that we did put forward your offers to the vendor, but unfortunately they were too low for our client. I'm glad you have found a property and things went well.
★★★★★ 1/5
GoogleAvoid using this company just cost me 2.5k and about 2months wasted was nearly ready to swop contracts and they changed buyers what a joke of company the house is full of damp and mould. All this for more money greedy that's all it is will never buy a house of you had the worst experience with this place. If anyone thinking of going with these trust me don't bother as they tell you the house is liveable get a savory in yo find it's not liveable at all woodworm thought-out raising damp. Avoid at all cost
Adam · 18 August 2025
Agent replied · 28 December 2025
Good morning, thank for you for the review. As you were made aware from the start of the process we have to keep the property available until exchange of contracts - this is the case with all corporate sales. If you would like to discuss anything further please feel free to contact us and we are happy to help. Thank you
★★★★★ 5/5
TrustpilotTop notch customer service.
I was the buyer in this case and Duncan Raistrick estate agents were acting for the vendor. The transaction was held up for several months due to a probate issue and I was not receiving any information from my conveyancer. The people at Duncan Raistrick answered my emails and kept me updated while my own solicitor ignored my emails and told me nothing. The staff were brilliant and patient with me through the whole stressful process. Thank you Georgina and the gang at Duncan Raistrick Estate Agents in Blackpool.
Roy · 22 October 2024
★★★★★ 5/5
FacebookIf you want a reliable, professional, family-run Estate Agent, then you must choose Raistricks.
Throughout the entire process of selling my house, they’ve always been at the end of the phone, willing to do whatever it takes to get the job done. Five star service from Steve, Debbie and Georgina every time.
Bailey · 13 February 2026
Agent replied · 23 April 2026
Always a pleasure 🏡🙌🏻
★★★★★ 5/5
GoogleJust like to say a big thank you to Steve at DR estate. He kept us updated throughout providing an extremely professional service,going that extra mile. Having been disappointed in the service provided by previous estate agents in Blackpool it was refreshing to find someone who was committed to providing a successful conclusion to the sale of our property.
I would recommend DR estate agents unreservedly and would advise anyone wanting to sell property to seriously consider allowing DR to handle the sale in the knowledge they would not be disappointed.
Rita
Lucy · 10 June 2022
Agent replied · 11 June 2024
Thanks Rita. It was a pleasure to be able to help.
Steve
★★★★★ 5/5
FacebookRaistricks managed in a day what another estate agent in the area didn't manage in 6 months !
10/10 from start to finish and while I hope we don't need them again, I cannot recommend them highly enough.
Steve gave us honest, reliable advice and support from start to finish and we really cannot thank him enough. The stress we must have caused him on our moving day, the gentleman deserves a payrise and a medal !
We're now in our dream home thanks to Raistricks. Thank you so so much !
#Ifanyonecanduncancan #Duncandid #Stevemanmythlegend
Tenille · 8 May 2020
Agent replied · 23 April 2026
Hi Tenille. It was an absolute pleasure. So happy to have been able to help. All the best for the future
★★★★★ 5/5
Facebook**OUTSTANDING** From start to finish!! I never thought selling a house could be so easy!
From the initial instruction to completion has been faultless and thats down to the amazing service from the whole Raistrick family.
Massive thanks to Steve, for all his help and advice. Nothing was ever too much trouble. And to Debbie for keeping us updated throughout.
#Firstclass #ifanyonecan #duncancan
Peter · 15 December 2022
Agent replied · 23 October 2025
Thanks Pete it was a pleasure 👍
★★★★★ 5/5
GoogleEveryone I spoke to was really lovely and helpful especially as a first time buyer , everything was explained to me simply. Thankyou guys !! Would definitely recommend them.
Paige · 15 March 2026
Agent replied · 16 April 2026
Thank you !
★★★★★ 5/5
GoogleHey would fully recommend these guys as they are somewhat cheaper than other estate agents and I only went in as a good handful of people I know have sold there house or bought house wiv them. Also Never get an in-house solicitor wiv any firm always go wiv some local independent firm that someone has put forward to you
Lloyd · 21 May 2025
Agent replied · 18 June 2025
Thanks Mr Hallam !
★★★★★ 1/5
GoogleWorst estate agency I’ve ever come across! Saw 2 properties advertised with them on Rightmove when I called for a viewing the unprofessional receptionist said “ oh we’ve had a sale on those properties “ EVEN though still showing available online! When I complained, they said we don’t put under offer as people won’t phone us! Total time wasters. Avoid them!
John · 30 April 2025
Agent replied · 18 June 2025
Sorry you feel messed around. We have to follow our client’s instructions regarding marking the property as under offer. If you left your details we would let you know if the situation changes.
★★★★★ 5/5
FacebookExcellent!! A huge thank you to Steve, Debbie and the team at Duncan Raistrick for all their hard work selling our home, without your professional advice and actions, not only would we have not sold our property, but we would have also missed out on buying our new home. We are extremely grateful for everything they have done and would highly recommend their services.
Paul · 5 July 2021
Agent replied · 23 October 2025
Thank you Paul hope you and your family are happy in your new home.
★★★★★ 5/5
FacebookJust want to thank Steve and the team for some great customer service throughout the process of buying a property from them. From day one nothing was too much trouble, accommodating to all requests throughout the purchasing process. The fact we have secured a forever home after a lengthy process is down to Steve and his team. Thanks to all 👍🏻🏡
Martin · 29 August 2021
Agent replied · 23 October 2025
Thanks Martin. It was a pleasure. Hope the renovations are going well !
★★★★★ 5/5
FacebookGreat service from Steve and his team. He was always on hand and helped facilitate all discussions. We were the buyers and each step of the way, were kept informed. Even during times where solicitors were causing delays between each other we were pushing the purchase through. Thank you so much for your help and support for the purchase. Definitely recommend!
Beena · 27 November 2020
Agent replied · 23 October 2025
Thanks Beena. Glad we got there in the end. Hope you enjoy your new home !
★★★★★ 5/5
GoogleAmazing staff.Thankyou for completing in 7 weeks.You were great.Absolutely nothing too much.
Amanda · 16 December 2024
Agent replied · 23 November 2024
Thanks so much for your feedback.
★★★★★ 5/5
GoogleGreat friendly. Very helpful. First class service. Excellent service. I totally recommend them.
Mark · 15 March 2026
Agent replied · 16 April 2026
Thank you Mark !
★★★★★ 5/5
GoogleBeen to see Debbie at Dorset Street, really nice lady.
Hopefully see her again soon!
Haroon · 15 February 2026
Agent replied · 16 April 2026
Thanks for your feedback!
★★★★★ 5/5
TrustpilotExpert and caring
Debbie carried out viewings last. She was very knowledgeable and friendly about the area and its properties
Suni · 2 June 2026
★★★★★ 5/5
GoogleAbsolutely amazing service from Steven coming to the house and going through the processes, the 2 ladies Debbie and Georgia, amazing service right through to the end, if your selling your house they will make the process stress free brilliant service and totally professional 😀 thank you all. Neil …
Neil · 22 July 2025
★★★★★ 1/5
GoogleThey seem either completely unorganised or something fishy is happening.
We have enquired about a property they have been advertising as up for sale from april 2020 until dec 2020 ( lomond avenue) but they say it's under offer each time, we have also phoned about 2 other properties and both times told they are not actually available anymore whilst still up on the web sites.
Edit*
Called today again about a property advertised as for sale and told it sold a month ago, so stand by my original statement either so unorganised they can't mark a property as sold or something odd is going on
Anchorette · 10 June 2021
Agent replied · 11 June 2024
I can assure you neither of the above is correct. Please feel free to call me anytime and I will happily discuss the properties in question with you. Steve
★★★★★ 1/5
GoogleExtremely poor experience and lack of professionalism. Had a viewing booked for 4 pm today. I notified the estate agent that I would’ve arrived 10 mins late, and it turns out the estate agents not only could not accommodate a really short delay and do the viewing at 4:10 pm instead, but they couldn’t have done 4 pm either due to staff constraints and poor communication with the property management agency. And they made it seem like it was my delay that was the issue, when actually 4 pm wouldn’t have been possible from the start. However, what is most upsetting to me is that they only called to inform me when I was on the train already to go and see the property - a 4 hour journey. And after the day before the viewing was confirmed again over the phone. So it’s honestly beyond comprehension to me how a short delay could be met with such intransigence. The viewing would’ve lasted more than 10 minutes anyway - this is just ridiculous.
Riccardo · 20 May 2024
★★★★★ 5/5
GoogleWe have just sold our home with Raistrick, and we can't thank them enough for their care and helpful guidance with the sale. The team at the office and Steve really had a lot of time for us, and really helped the process go so well. We're …
Zoe · 16 April 2024
Agent replied · 9 June 2024
Thanks for your feedback. It was great to be able to help with your move. All the best for your next adventure
★★★★★ 5/5
FacebookHighly recommend Duncan Raistrick Estates. After switching from an alternative agent who weren’t delivering - Steve, Debbie & the rest of the team have been fantastic to deal with throughout. They quickly secured lots of viewings and kept us updated with feedback. They helped us navigate our way though offers and when a sale fell through, were proactive in quickly securing us another. Their communication is superb - by far the best I’ve seen from any estate agent, and I wouldn’t hesitate to use them again. ⭐️⭐️⭐️⭐️⭐️
Leah · 27 November 2020
Agent replied · 23 October 2025
Thanks Leah. It was a pleasure helping. Thanks for using us. Steve
★★★★★ 5/5
GoogleI can't recommend Duncan Raistric enough. Right from the go they have been super helpful. They have gone above and beyond what they needed to. Always available to answer questions. They were very knowledgeable with how solicitors operate and were able to offer us advice too. Very professional and always kept us in the loop. Steve in particular has assisted every step of the way! Definitely recommend.PositiveResponsiveness, Professionalism
Tehmina · 10 June 2022
Agent replied · 9 June 2024
Thank you. Glad to be of help !
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