Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant service from start to end.
Stones young were great in getting my property on the market and arranging viewings all the way through to the sale.
Hussain · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for your great review. We are so pleased to hear received such fantastic service. Thank you once again for choosing us to help sell your property. Best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleExcellent staff
Very good communication
Would recommend em
Thank you stones and young
Ellias · 19 September 2023
Agent replied · 15 June 2024
Thank your for your fabulous review, you were a pleasure to deal with, beat wishes from all the team at Stones Young
★★★★★ 5/5
Googlepolite, delightful and welcoming. Know their stuff and good to deal with. Highly recommend.
Wattsmart · 16 June 2023
Agent replied · 15 June 2024
Thank you Darren always a pleasure dealing with you. From all the team at Stones Young
★★★★★ 5/5
GooglePleasure to deal with from start to finish
Steven · 18 November 2023
Agent replied · 15 June 2024
Thank you for your great review and for choosing Stones Young to sell your home. Best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleAll the team have been so helpful and professional, making the emotional journey of selling my Dad's house go smoothly and quickly. A team very much on the ball, I can totally recommend their services. Thank you
Christine · 17 June 2019
Agent replied · 15 June 2024
Thank you for your lovely review, Christine. Take care, all the team at Stones Young
★★★★★ 5/5
GoogleVery proffesional
Kept me informed most of the time
Jennifer · 19 October 2023
Agent replied · 15 June 2024
Thank you Jennifer for your 5* review. It has been a pleasure helping you sell your home. Best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleVery, very helpful and polite people at Stones Young. They pulled out all the stops to enable the purchase to go through smoothly. They also were helpful in terms of advice after the sale had completed.
Head · 17 June 2019
Agent replied · 15 June 2024
We really appreciate your fabulous review, it's always a pleasure dealing with such lovely clients. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleVery professional team l was very happy l will use them again should l ever need an estate agent well done stone's young
Frank · 16 June 2022
Agent replied · 15 June 2024
Thank you Frank for your great review, it has been a pleasure helping you sell your lovely home. Wishing you every happiness for the future, all the team at Stones Young
★★★★★ 5/5
GoogleExcellent service from Stones Young throughout my sale process. All staff members were very friendly, knowledgeable and available to help when queries arose. I have no hesitation in recommending them. Thankyou all.
Barbara · 16 June 2020
Agent replied · 15 June 2024
Thank you so much for your lovely review Barbara! It was a pleasure to help you sell your property. Wishing you every happiness in the future. Take care all the team at Stones Young Sales
★★★★★ 5/5
GoogleWe recently sold our house with stones young. I found them to be professional and efficient. Their prices are reasonable and everyone in the office was lovely (even Jack with his dodgy Christmas jumper)
Gary · 17 June 2019
Agent replied · 15 June 2024
Hi Gary thank you so much for your great review. It has been a pleasure dealing with you and we were happy to help you, your family and the crazy dogs sell your home. Best wishes for the future from all the team at Stones Young (and Jack's jumper 😂) …
★★★★★ 5/5
GoogleAlways very helpful and prompt with their viewings. Confirmation email always sent to you with all the details. Very friendly staff
A · 16 June 2022
Agent replied · 15 June 2024
Thank you Anisa for your great review! All the team at Stones Young
★★★★★ 5/5
GoogleStones Young are efficient at responding and work brilliantly as a team. They are great at what they do.PositiveResponsiveness, Quality, Professionalism
Aneesa · 16 June 2022
Agent replied · 15 June 2024
Thank you Aneesa for your lovely review! You have been a pleasure to deal with. Take care, all the team at Stones Young Sales and Lettings
★★★★★ 1/5
GoogleDisgraceful service. Rude staff, who didn't bother to mute the call before making STUPID snide remarks, questioning my statements. Arranged a viewing and then denied all knowledge.NegativeProfessionalism
Zaheda · 16 June 2021
Agent replied · 15 June 2024
We are sorry that on this occasion you feel that our service didn't meet our usual high standards. As I explained during our subsequent conversation, a viewing time slot was initially offered but not confirmed. Unfortunately when you called back to confirm two days later that slot had been taken by another client and was no longer available. As with many businesses at this unprecedented time, we are trying to offer our services under strict government guidelines and an extremely busy time for the industry. Unfortunately this means we cannot hold appointment slots for possible viewings. I was present in the office during this incident and would like to again assure you that the staff member was confused as the statement you made did not correlate to the information on her screen. She in no way meant to appear rude nor was she questioning you. She is a new, junior member of staff and has been very upset by the incident and the resulting review. At Stones Young we feel that everybody deserves a chance to learn when starting a new role and we are sorry that on this occasion you were so affected by her inexperience. We are also sorry that during our conversation you decided that the property you were seeking to view wasn't suitable due to its parking situation. If in the future you would like to view any of our other properties we will be happy to accommodate you. Regards Jo-Anne, Director, Stones Young
★★★★★ 5/5
GoogleFantastic service , Sarah and Karen really went out. Of there way for us . Would highly recommend them .
Lil · 16 June 2022
Agent replied · 15 June 2024
Thank you for your lovely review and for choosing us to help sell your property. Wishing you and your family best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleNice reply ,help me to find my new house
Rana · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your 5* review!
★★★★★ 5/5
GoogleCan not fault the service... went above and beyond. Totally satisfied. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Nigel · 16 June 2022
Agent replied · 15 June 2024
Thank you Nigel for your great review! It has been lovely to help you sell your beautiful, unique home! Wishing you all the best for the future, all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleVery professional and friendly service. Updates on a regular basis which is unusual with a lot of estate agents. Would definitely recommend.
Lynne · 16 June 2021
Agent replied · 15 June 2024
Thank you for your fantastic review. Best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleGreat company. Very friendly staff
Linda · 16 June 2023
Agent replied · 15 June 2024
Thank you Linda for your great review. From all the team at Stones Young
★★★★★ 5/5
GoogleFood is always nice and the staff are friendly
Tony · 16 June 2020
★★★★★ 5/5
GoogleExcellent friendly and efficient service with good communication and support throughout. Thoroughly recommend.
Irene · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for your fabulous review! It has been a pleasure helping you sell your property. Wishing you all the best for the future. All the team at Stones Young
★★★★★ 5/5
GoogleExcellent service from start to finish! The staff are always very friendly yet professional. Prompt replies to phone calls and emails. Would definitely use again!
Soyeb · 17 June 2019
Agent replied · 15 June 2024
Thank you so much for your lovely comments, it's been a pleasure dealing with you. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleWould like to thank all the team at stones young, they did a fantastic job of marketing and selling my property would highly recommend.
Anthea · 17 June 2019
Agent replied · 15 June 2024
Thank you so much for your great review Anthea, it was a pleasure dealing with you. Best wishes from all the team at Stones Young
★★★★★ 5/5
GoogleBest place to sell your house with
Anis · 16 June 2022
Agent replied · 15 June 2024
Thank you Anis for your 5*review! Very much appreciated by all the team at Stones Young Sales and Lettings
★★★★★ 5/5
GoogleYou have to be quick, their orices are fair so houses go early
Muhammad · 16 June 2021
Agent replied · 15 June 2024
Thank you for your great review. We try to price our listings realistically to achieve the best offers for our clients. All the team at Stones Young
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