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Mayets Sales & Lettings Blackburn reviews

4.5

★★★★★ Excellent

274 reviews across 1 platform

82 London Rd, Blackburn, BB1 7LR

Part of Mayets Sales & Lettings, see every office.

Mayets Sales & Lettings's office in Blackburn, at 82 London Rd, is rated 4.5 out of 5 across 274 reviews on 1 platform, including 274 Google reviews rated 4.5.

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4.5 / 5

274

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Blackburn office, from every platform, shown as written. First names only.

5/5

Google

I had an issue with signing our tenancy agreement because I didn’t check the details carefully before signing it. I would like to sincerely thank Mayedsels Lettings for their patience, understanding, and for helping us resolve the issue. Even though I asked many questions and followed up several times, they were always patient with us and gave us the time we needed to get everything sorted. I truly appreciate their kindness, understanding, and excellent customer service. Thank you so much, Mayet sales Lettings, for all your help and patience. We are very grateful. Highly recommended! ⭐⭐⭐⭐⭐

Mary · 4 September 2026

Agent replied · 4 September 2026

Hi Mary, Thank you for your kind review. We wish you all the best in your new home with your husband. Kind regards Julie

5/5

Google

I had a really positive experience with Mayets. I would especially like to thank Julie, who helped me throughout the whole process. She went above and beyond to help me find the right house. She personally drove me around in her own car and showed me four different houses, taking the time to understand what I was looking for. In the end, I rented the last house she showed me, and I’m very happy with my choice. Julie was extremely helpful, friendly, and supportive throughout the process. I really appreciate all her help and would definitely recommend Mayets, especially because of the excellent service I received from Julie. Thank you so much

Malik · 28 August 2026

Agent replied · 4 September 2026

Dear Dr Malik, Thank you for your kind review. It was a pleasure driving you around to help you choose your first home in the UK. It is a beautiful home you have chosen and we wish you and your family all the best. Kind regards Julie Mayet Director

1/5

Google

Really annoyed - been calling for weeks with no answer (Get more staff, or change your opening times if this is how you operate) - when my call FINALLY got answered, I was refused a viewing just because my current property wasn't on the market. Whilst I understand it's recommended to do this - it's not a legal requirement. All I wanted was a viewing - I wasn't asking for a kidney! & There was no need to be rude either. Looking at the other comments, doesn't look like you'll take accountability either.

Ruky · 25 August 2026

Agent replied · 21 August 2026

Thank you for leaving the review. I am sorry that you had such poor service but we are currently restructuring and have had staff absences. It is at the vendor's request that we are only taking viewings from people who are ready to proceed. Julie Mayet Director

5/5

Google

I have used Mayets services for several years now for selling and letting. I have used many agents down the years and they are the best I have used. They are very particular with the types of tenants they select and exactly meets my needs. Julie and her team are very professional with excellent communication providing regular updates. Even when I have sold properties they have exceeded my expectations and always more than the asking price.

Freda · 28 August 2026

Agent replied · 6 September 2026

Dear Freda, Thank you for your kind review. We really appreciate your loyalty being one of our very first customers. Kind regards Julie Mayet Director

5/5

Google

Had the pleasure of house sale recently (May 26) and normally not one for leaving reviews, but these guys are exceptionally good. So friendly and easy to chat with, super professional, so knowledgeable and a special shout our to guy called Adam W. Who was amazing and I would highly recommend and definitely use again. Perfect service and they took all the stress out of things and worked away constantly in the background to ensure sale completed. Amazing for us. Thank you so much guys. Ryan and Susan 🙏 👍

Callum · 25 July 2026

Agent replied · 25 August 2026

Thanks so much for your kind words. All the best for the future ❤️

1/5

Google

Review of Mayets Estate Agents As an overseas landlord, I am extremely disappointed with the level of customer service provided by Mayets Estate Agents. My experience with this agency has been unprofessional, frustrating, and deeply disappointing, and I would strongly advise others to stay away. At the start, my interactions with Mayet seemed promising. She personally viewed my property, offered advice, and agreed to put it on the rental market. However, once I left the country, things quickly took a turn for the worse, and I began to see her true colours. Key issues I faced include: - Poor communication: Despite sending detailed messages that required responses, I was repeatedly ignored for weeks at a time. - Unhelpful office staff: Calling the office proved useless, as I was met by young and inexperienced admin staff who didn’t seem to know what they were doing. Every attempt to speak directly with Mayet was met with the same response: “She’s in a meeting.” Eventually, I decided to withdraw my property from Mayets Estate Agents, fully aware there would be a cost. I simply did not want to continue working with such an unprofessional agent. Ironically, once I made that decision, I suddenly received a flurry of messages and newfound urgency from Mayet, the level of communication I had needed from the beginning. What happened next was even worse: - I agreed to pay Mayet for her time as a gesture of goodwill, even though no formal contract had been signed. - She charged me £125 for an EICR report, claiming it had been completed and promising to email me a copy. Months later, I have still not received this report. - Before leaving the UK, I had personally arranged and completed the gas certificate, leaving it on the kitchen counter. Despite this, she invoiced me £175 for another gas certificate after I had already withdrawn my property. Shockingly, the document she sent was an empty, blank certificate. This entire experience has been deeply disappointing. To make matters worse, I was referred to Mayets by a friend, a recommendation I now greatly regret. Please take the time to read the numerous negative reviews already posted about this agency; unfortunately, my experience mirrors many of them. I lost money, never received the promised EICR report, and even encountered what appeared to be a fraudulent attempt involving the gas certificate. If I could give zero stars, I would. Save yourself the stress, choose a more reliable and professional agent

M · 6 November 2025

Agent replied · 24 March 2026

Dear Mr Musa Thank you for your review. I sm sorry you feel that the service was poor when I went out of my way for you visiting your property twice giving you advice on how best to prepare your property etc. However, the Gas Safety Certificate that was duplicated was not charged for and the document was not blank but a genuine certificate and the EICR failed and as the electrician was due to carry put the works but you then cancelled the full certificate was cancelled. I was happy to refund this back. As per the contract we sourced you a perfectly good tenant therefore, my fee was payable in full but you lied and advised that your situation had changed and no longer wished to let the property probably because you found a cheaper agent because we discussed your property the day before and the potential viewing who later confirmed wanted to take the property and there was no dissatisfaction discussed. Had you been unhappy with the service you had the opportunity to express this but from our conversation everything was fine. I will be pursuing legal action to recover my fees and costs in full. All the best. Kind regards Julie Mayet

5/5

Google

I would like to thank Julie from Mayets for her excellent service. She was extremely helpful, professional and responsive throughout the whole process. Everything was handled quickly and smoothly, and I really appreciated her fast communication and good management. Highly recommended!

Santi · 28 August 2026

Agent replied · 6 September 2026

Hi Santiago, Thank you for your kind review. It has been a great pleasure. We look forwrad to moving you in. KInd regards Julie Mayet Director

5/5

Google

From the very start, Julie understood that she was selling a home, not just a house, and handled the initial presentation beautifully. Viewings were then carried out by either Julie or Mohamed, always with care and diligence. We were kept informed at every stage. The service was professional and effective, and the property sold successfully. We are very happy.

Lancashire · 20 February 2026

Agent replied · 24 March 2026

Hi Paul, Thank you for your kind review. It was our great pleasure to be given the opportunity to sell your lovely home. We wish you all the best. Kind regards Julie

1/5

Google

Got left a voicemail to reschedule a viewing - rang back and told them I got left a voicemail and the American sounding lady and I had the worst experience ever the lady had no idea what is going on, just left me on mute for 5minutes and then asks sorry what is your name and why are you calling?! no customer service experience whatsoever from the looks of it. Will never deal with them again. Stay away. How hard is it to book a house viewing?! Seems like all other recent reviews echo similar experiences

K · 25 August 2026

Agent replied · 21 August 2026

Good morning, Thank you for leaving the review. I am sorry that you had such a disappointing experience. We pride ourselves in offering a high standard of customer service hence we are award winning and we take take your feedback very seriously. We are currently in the process of a restructure and we have a new team who are still training but still there is no excuse for such poor customer service. If you would like to call me directly on 07885 776656 I will be happy to help you. Kind regards Julie Mayet Director

5/5

Google

would like to say a big thank you to my housing agent for all the hard work, support, and help they have given me. From the beginning, they have been professional, understanding, and always willing to support me whenever I needed help. They have made what could have been a stressful experience much easier, and I really appreciate the time and effort they have put into helping me. Their communication and support have been excellent, and I always felt that they genuinely cared about helping me. I am very grateful for everything they have done and would definitely recommend their services to anyone looking for a supportive and reliable housing agent. Thank you for all your hard work and continued support!

Solly · 25 August 2026

Agent replied · 21 August 2026

Hi Selma, It has been a great pleasure in helping you find your new home and thank you for your kind review. We wish you all the best. Kind reagrds Julie

1/5

Google

I cannot recommend this agency based on my experience. I was initially offered a live property viewing, but communication then became inconsistent. My calls and messages went unanswered, leaving me with no clear update. Every time I was given a different reason about why I could not rent the house. Believing there may have been a misunderstanding, I decided to remove my original review. Afterwards, I was contacted about the review. Despite having already deleted it in good faith and apologising for any misunderstanding, I still received no further assistance or communication regarding the viewing. Clear, honest, and professional communication is essential when dealing with prospective tenants. Unfortunately, that was not my experience, and I was left feeling disappointed by the way the situation was handled.

Ithar · 25 July 2026

Agent replied · 21 August 2026

Thank you for leaving the review. I am sorry that you had such a disappointing experience. We pride ourselves in offering a high level of customer service and we take any feedback very seriously hence are currently in the process of a restructure and we have a new team who are still training but still there is no excuse for such poor customer service. If you would like to call me directly on 07885 776656 I will be happy to help you. Kind regards Julie Mayet Director

5/5

Google

The team at Mayets were great in handling the sale of my property.  I dealt with Julie and Mohammed and both were on hand when needed.  The process to get the property listed was very quick and offers came in within days.  Unfortunately, we did have an aborted sale in the first instance but Julie was very quick to get the property back on the market and found us another buyer within the week.  I would highly recommend them.

Fatima · 20 January 2026

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start to Finish! I recently used Mayet’s Lettings and couldn’t be happier with the experience. From the very first enquiry, the team were friendly, professional, and genuinely committed to helping me find the right tenants . Communication was always clear and prompt, and they went above and beyond to make the whole process smooth and stress-free. What really stood out was their honesty and personal touch, you can tell they truly care about their clients rather than just making a quick deal. Every detail was handled efficiently, and I felt supported and informed throughout. Whether you’re a landlord or a tenant, I’d highly recommend Mayet’s for their outstanding service, local knowledge, and genuine dedication to their clients. A five-star experience all round!

Ismail · 2 December 2025

5/5

Google

I would like to highly recommend Oakmont property, and specifically Dan. He is a very noble, professional, and kind gentleman. Whenever I needed him, he has been always there and would come personally to solve any issue, even if not related …

Karim · 15 January 2026

Agent replied · 15 July 2026

Thank you Karim, its very kind of you to give such a lovely review. We really appreciate your feedback as its our priority to make sure all of our clients feel valued and respected. Best wishes from all at Oakmont property consultants.

5/5

Google

Amazing in every way. From seeing a property on Tuesday and collecting the keys today the full team worked their magic to get it done on time for me. They kept me in the loop and advised what needed to be done for a smooth transition . Thank you team once again for your hard work!

Mary · 29 August 2026

Agent replied · 6 September 2026

Dear Mary, Thank you for your kind review. It was a pleasure to quickly get you moved in. This is what we are here for! Kind regards Julie

5/5

Google

An update Following on after 12 months After 12 months with Mayets Letting , I'm thoroughly impressed with the professionalism and efficiency they've brought to managing our property. They sourced the next tenant jus as quickly and efficiently, perfectly matching our requirements. The transition process for the new tenants was seamless - a testament to their expertise. Top-notch service, couldn't fault. Highly recommended Thank you Mayets and team and may it continue IA F Julie and Ibby n their team from Mayet Lettings provided me a with very professional and seamless service to let my property . They work with integrity and are clearly very passionate in their field. Communications were clear and upto date and queries responded promptly. Thank you so much and long it may continue . Highly recommended F

Feroza · 6 October 2025

5/5

Google

We recently purchased our first property & we couldn't be more pleased with the service we received. As a first-time buyer we had a lot of questions and needed a lot of guidance; Julie was incredibly patient and helpful throughout the entire process. Highly recommend to anyone looking to buy or sell a property. Their professionalism, knowledge, and dedication made the experience of buying our first home a positive and memorable one. Thank you for everything may allah (swt) put more barkah in your business.

L · 6 October 2025

5/5

Google

Having worked in collaboration with Mayets on a number of properties. I have always found Mayets to go above and beyond, when there is an issue that requires rectifying. Mayets have always addressed an issue as soon as possible. The level of professionalism to accommodate a clients needs is exemplary.

Ifte · 28 August 2026

Agent replied · 1 September 2026

Hi Ifte, Thank you for your kind review. We are very honoured to have you as a contractor as you are always very efficient and reliable and your work is always of a very high standard. KInd regards Julie Mayet Director

5/5

Google

I’d highly recommend Dan, who consistently went above and beyond throughout the entire selling process. His communication was outstanding, reliable, clear, and proactive at every stage. Even when delays and issues arose with the buyers’ …

Saad · 15 December 2025

Agent replied · 15 July 2026

Thank you so much for a fantastic review! We cannot tell you how much we appreciate it and thank you for trusting us with the sale of your home. We wish you all the very best with your future purchase. … More

5/5

Google

Oakmont Property Consultants were excellent in my initial enquiry & then viewing a rental property of interest. Dan was professional, responsive, and incredibly efficient throughout the …

Scott · 15 February 2026

Agent replied · 15 July 2026

Thank you Scott, we really appreciate your review and hope that we can help you in the future. … More

5/5

Google

Moved in 2months ago. The flat is completly made new, spacious and bright. I was told before signing the contract about anything which could be negative. During the 2 months i was helped many times. Maintanance is very easy and accessable. All workers are extremly kind and always there to help. The rent is bearable as well for such a flat compared to other properties Definetly recommended!

Jussuf-Bilal · 2 December 2025

1/5

Google

Terrible experience, communication is almost nonexistent, no follow up or call backs even though they promise it, customers are left extremely frustrated. We literally do not even consider any rental properties with the Mayets signpost anymore. I'd rather consider it nonexistent. Would give 0 starts if I could.

Dreamer · 25 August 2026

Agent replied · 21 August 2026

Thank you for leaving the review. I am sorry that you had such a disappointing experience. We are currently in the process of a restructure and we have a new team who are still training but still there is no excuse for such poor customer service. If you would like to call me directly on 07885 776656 I will be happy to help you. Kind regards Julie Mayet Director

5/5

Google

I recently rented my new flat through Oakmont Property and the entire experience was smooth and professional from start to finish. A special thank you to Daniel who was incredibly helpful throughout the whole process. He was always …

Francesco · 15 October 2025

Agent replied · 15 July 2026

Thank you Francesco, that is lovely feedback. Its been a pleasure and we hope you both settle in and enjoy your new home. … More

1/5

Google

Appalling company to deal with regarding nuisance tennants. We have complained for months now about one of this company's tennants who plays loud music regularly throughout the night until the early hours. Takes different males into the property in the middle of the night on a regular basis creating noise for hours. She has made the next door householders lives a misery. Despite regular and polite requests to cease anti-social behaviour she repeatedly ignores these requests and is often abusive. Maylets have been contacted repeatedly about this issue in addition to a boiler which makes a loud humming noise at night which permiates the wall and means no sleep for the people next door. This, along with the antisocial behaviour of the tennant results in no sleep on a regular basis for those next door. This company has totally ignored repeated requests to resolve the noisy boiler and the anti-social behaviour of the tennant. They have failed to respond to numerous emails and phone calls. Promises have been made on numerous occasions when we have managed to get to speak to someone to resolve these issues but still nothing has been done. This has gone on for months. This company is appalling to deal with. They are poorly managed, ignorant and dismissive.

Tony · 26 July 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mayets Sales & Lettings's Google reviewsLeave Mayets Sales & Lettings a review

Questions about Mayets Sales & Lettings Blackburn

How many reviews does Mayets Sales & Lettings Blackburn have?

Mayets Sales & Lettings's Blackburn office has 274 reviews across 1 platform: 274 on Google.

What is Mayets Sales & Lettings Blackburn's rating?

Mayets Sales & Lettings Blackburn is rated 4.5 out of 5 across all 274 reviews, and 4.5 out of 5 on Google from 274 reviews.

Where is Mayets Sales & Lettings's Blackburn office?

Mayets Sales & Lettings Blackburn, 82 London Rd, Blackburn, BB1 7LR.

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