5/5
Very professional office with great customer service, Thank you Mercedes and Stephen!
Agent replied Β· 17 June 2024
Hi Isla, Thanks for the great review. Stephen McDonald Residential Branch Manager

Trusted Agent profile Β· Blaby
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393 reviews across 2 platforms
Blaby, LE8 4DD
haart's office in Blaby, at Blaby, is rated 4.8 out of 5 across 393 reviews on two platforms, including 383 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blaby.
Every review we hold for the Blaby office, from every platform, shown as written. First names only.
5/5
Very professional office with great customer service, Thank you Mercedes and Stephen!
Hi Isla, Thanks for the great review. Stephen McDonald Residential Branch Manager
5/5
Had a visit from Stephen McDonald yesterday to provide a valuation. He was both professional and personable. Well informed and clearly explained how he had reached the valuation figure. We would not hesitate to use haart estate agents.
Many thanks Roy
5/5
Stephen McDonald was a really nice guy and Very professional⦠It was a pleasure to have meet him, Thank you for your help
Hi Esther, Lovely to meet you also. Speak soon.
5/5
Fantastic professional people, always helpful and kind especially Aaron Soper!
Thanks for the great review. Stephen McDonald Residential Branch Manager
5/5
Genuine. Professional. Personable Service. Stephen MacDonald is most definitely the man to go to when selling your home . He has been professional , friendly , honest and has gone above and beyond with what turned out to be a difficult chain . I would use Steve again in a Haart beat π
Hi Joel, Thank you for the 5 star review. If you need anything else you know where we are. Stephen McDonald Residential Branch Manager
5/5
We recently brought a house through Haarts Estate Agents, and Aaron and mercedes were extremely helpful throughout the entire process. Aaron always kept us up to date and found out anything we needed him to very quickly. He is a really pleasant and friendly person, and I would recommend the team highly to anyone in the future.
Hi Rochelle, Thanks for the great review customer service is very important to us in this office. Thanks again and if you need us in the future please call us. Stephen McDonald Residential Branch Manager
5/5
I have given Haarts a five star review, purely because of the customer service I received whilst with them. Aaron in purticular was incredibly friendly and made me feel at ease, making those tough decisions slightly easier in the knowledge that he would be there if and when we needed anything and the know-how to follow it all through.
Thank you from us here at haart, we are happy Aaron was able to help you with your search.
5/5
I can't fault Haart Blaby. From our initial valuation to completion day they have been helpful, knowledgeable and approachable. All the team have been friendly and supportive through every step of our move. They do what they say they are going to do ensuring they are reliable. So glad we picked Haart to sell our home.
Hi Jeanette, Thanks for a fantastic 5 star review. Stephen McDonald Residential Branch Manager
5/5
Steve visited my property to undertake a valuation, he was informative & offered a professional service.
Thanks for a great review Lisa.
5/5
Stephen McDonald was extremely proactive and responsive providing a prompt and detailed overview and valuation. He was personable giving clear advice and information which was easy to understand making the process clear and easy.
Thank you. We really appreciate you taking time to leave a review. Stephen McDonald
5/5
Spoke to a fella called Stephen who sorted out our viewing very promptly, even going out of his way to speak directly to the current owners to try and organise a more convenient time for us. Very helpful. Canβt wait to see the house.PositiveResponsiveness
Thanks for the 5 star review.
5/5
Thrilled with the service from Haart! Thanks Steve and Team!
Victoria, thank you for taking the time to leave us feedback. You really made our day today.
5/5
Excellent service from Stephen McDonald when valuing our property, honest and efficient when providing the valuation and also gave me an expectation on how the process would work going forward. Highly recommend.
You are most welcome Ellie.
5/5
Stephen McDonald was professional, friendly and very informative. Straight to the point with the information I needed. Thank you.
Hi Emma, I'm here if you need me, let me know what you and your partner decide to do. Happy to help.
5/5
I have dealt with Stephen previously and our viewing was professional and well measured as I have come to expect. Its always good to have a local expert on hand. Thank you.PositiveProfessionalism
1/5
Was promised a 5 star service with Haart so accepted the higher than market rates that they charged. Communication was extremely poor, they sold our house a year after going on market for 15 percent lower than asking price, the marketing of the property including photos were awful and werenβt corrected even after we complained, and the icing on the cake was when our tenant called us to say that the agent had got him to do the viewings. Communication got even worse after we complained. Have escalated to their head office and still we have not been contacted.NegativeResponsiveness, Quality, Professionalism, Value
5/5
Lovely man Steven McDonald he came and explained everything so well. I would highly recommend him for his loyal service.
Thank Fiona.
5/5
Professional and straight to the point Stephen McDonald offered valuable insight and advice I can highly recommend him
Thank you Sir.
4/5
Mercedes and Steve have been brilliant throughout the whole house buying process, with great advice along the way and regular updates to confirm everything at each step. Despite some minor hiccups which were out of their control, I am really happy with the service I have received and would certainly recommend them to others!
Hi Becka, Thanks very much for the kind words. We were as frustrated as much as you were by the lack of professionalism of other parties that were out of our control. We hope you love your time in your fantastic home. Stephen McDonald Residential Branch Manager
5/5
Stephen and his team have been very supportive and proactive with the service provided. Stephen has gone above and beyond, that of others with regards to helpfulness and flexibility. Thank you!PositiveQuality
5/5
Good Morning Stephen/ Louise I would just like to express how very satisfied I have been with my recent house purchase and the professional manner in particular you both dealt with the sale, it was very efficient and my completion date was met I would not hesitate to use Haart if I require another local property
Dear Ryan, Thank you for leaving such great and detailed feedback about your experience with haart Blaby estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Blaby estate agents
5/5
Stephen McDonald was amazing! He came around to the house and was done in 15 minutes. Very friendly, very professional. He has your best interest at heart. Would highly recommend!
Thanks Laura. Good luck for the future.
5/5
Steve and the team did a great job with a difficult sale project, really good service and communication. Will use again for purchase soon. Excellent service.PositiveQuality, Professionalism, Value
5/5
Steve is very professional, attentive to your needs whilst maintaining a good quality service. Will definitely recommend my family, friends & colleagues to contact Steve.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blaby.