Park Lane Property Agents reviews

★★★★★ 5/5

Google

Thank you so much David and Amy for all your hard work! This is the second property I have had the pleasure of selling through Park Lane and cannot rate them highly enough. They were very understanding and kept me very much informed from start to finish. Even though this particular sale took sometime and was not simple neither David or Amy were ever unhelpful and went out of their way to make sure I was happy from start to finish. David held open days for me without my involvement and always called or emailed me with updates at every stage. If you want a hardworking honest reliable estate agent then look no further than Park Lane Estate Agents. A+ Michelle Freeman

Michelle · 10 June 2020

★★★★★ 5/5

Google

Selling a home is a stressful time and Park Lane provided the level of support and advice to make it just a bit easier. We would have no hesitation in recommending the Park Lane team to any potential seller wanting an estate agent that provides a personal tailored service rather than just a gateway to Rightmove & Zoopla.

Steve · 18 August 2025

★★★★★ 5/5

Google

Park Lane was the first estate agent i have ever worked with being a first time buyer and Amie was super on it from start to finish. She was always contactable and on top of things, and made sure i got my house! Thank you for everything over the past few months

Jess · 13 October 2023

★★★★★ 5/5

Google

We recently purchased a house through Park Lane, they were absolutely brilliant, really supportive throughout the process and even went above and beyond to support us and our seller when we experienced some difficulties with our solicitor!

Coady · 16 January 2026

★★★★★ 5/5

Google

David and his team were a fantastic guide to us (relative newbies to the housing market). They were extremely responsive and very professional. David gave great advice that ultimately led to the house sale in February despite a difficult market at the time. We would recommend Park Lane Property Agents to anyone.

Alex · 10 June 2023

★★★★★ 5/5

Google

We bought our house with Park Lane and our experience with them couldn't have been better. From the first viewing we were impressed with their approach as they were very thorough and truly took an interest in our search and all the questions we asked. Our purchase wasn't straightforward and still Amie and David at Park Lane were very helpful and patient throughout making us feel supported and reassured. We are very grateful for all their work.

Cris · 21 August 2024

★★★★★ 5/5

Google

Having recently sold our house through Park Lane we walk away as happy customers. The small knit team worked well together and were always honest in their communication with us which is hugely important when it comes to managing expectations in what is a time consuming and stressful process.

Zoe · 16 July 2025

★★★★★ 5/5

Google

After initially listing our house with other agents, we decided to sell through Park Lane, and it was the best decision we made. From the moment Park Lane put our house on the market, I felt confident we were in safe and knowledgeable …

Giovanna · 16 August 2025

★★★★★ 5/5

Google

I had a wonderful experience Amie. She excelled in keeping me informed throughout the entire chain, providing timely updates and clear communication at every stage. Her proactive approach and attention to detail ensured I was always aware of the status and any potential issues. This level of transparency and support made the entire process much less stressful. I highly recommend their services to anyone looking for a reliable and communicative estate agent.

Sherine · 27 June 2024

★★★★★ 5/5

Google

Park Lane got us our house at a great price and we're very professional from start to finish David is by far the best estate agent I have come across in the 7 houses we have bought and sold Amy was totally on the ball and always chasing the other party's on our behalfPositiveResponsiveness, Quality, Professionalism, Value

Anthony · 10 June 2021

★★★★★ 4/5

Google

Thank you Amie for all your help selling our dad's property.

Karen · 29 October 2024

★★★★★ 1/5

Google

My experience with Park Lane Property Agents Bishops Stortford during my flat purchase left me feeling utterly disappointed and deceived. From the very beginning, they insisted that I could not use my own solicitors, claiming that the seller had already instructed a specific firm for the transaction. They strongly recommended that I opt for an alternative solicitor, which seemed suspicious at the time. What made this situation all the more concerning was that, later in the process, I discovered that the seller had been using a different solicitor since June 2022 when they initially attempted to sell the property. This revelation completely contradicted the claim made by Park Lane Property Agents, and it became evident that I had been misled into choosing an alternate solicitor based on false information. This deceitful act by Park Lane Property Agents significantly undermined my trust in their integrity and competence. Their willingness to misrepresent the seller's solicitor choice raises serious questions about their business ethics and professionalism. Throughout the conveyancing process, I also experienced a lack of transparency and honesty. Despite my requests, Park Lane Property Agents failed to provide me with the Memorandum of Sale, which is a critical document outlining essential details of the property transaction. This omission left me feeling suspicious and concerned that they might be trying to hide certain aspects of the sale. The discovery of their deceptive practices, coupled with the poor communication and lack of transparency, left me with no choice but to reassess my decision to proceed with the purchase. Regrettably, I had to withdraw from the transaction to protect my interests and avoid any further potential issues. In conclusion, I strongly advise extreme caution when dealing with Park Lane Property Agents Bishops Stortford. The fact that they misled me about the seller's solicitor choice, only to be contradicted later in the process, reflects poorly on their credibility and reliability. If you value honesty, transparency, and a trustworthy property transaction, I urge you to steer clear of Park Lane Property Agents and seek out an estate agency that prioritizes ethical and forthright practices.

Samuel · 14 August 2023

★★★★★ 5/5

Google

I had a really good experience with liaising with Park Lane Estate Agents and Amie as the buyer of a property where they represented the seller - really good and clear communication, very approachable and always willing to help with our enquiries and which really helped to progress the transaction to exchange and completion. i would definitely recommend Park Lane.

Paul · 26 August 2024

★★★★★ 5/5

Google

Park Lane dealt with the sale of my property and were prompt and proffesional from start to finish. A special huge mention to Amy who made an extremely stressful and difficult sale bearable.She made herself available at any time of the day to answer questions or to chase solicitors on my behalf. As well as communicating with our sellers further up the chain to assure them we were doing everything we could to get the sale through. I could not reccomend her enough.

James · 10 June 2023

★★★★★ 5/5

Google

When I decided to move to Bishop's Stortford from Norfolk, to be nearer my daughter following the death of my husband, Park Lane were the estate agents with whom I found a property that I wanted to buy. From the onset, I was very impressed with their professional approach and personal attention to detail. Nothing was too much trouble for them and they were always on hand to answer any queries I had. Amie, in particular went over and above her call of duty and really looked after me in every way possible, knowing that I was going through the process on my own. I would certainly recommend Park Lane to any prospective buyer/seller.

Wendy · 10 June 2023

★★★★★ 5/5

Google

Recently used Park Lane for the sale of my house and the service was professional throughout. Great communication and a quick, painless sale! Thanks to Amie and David

Claire · 13 September 2023

★★★★★ 5/5

Google

Amie and David were very professional from the very start. They were the most helpful people in the whole move and went above and beyond my expectations. Thank you so much.

Darren · 10 June 2023

★★★★★ 5/5

Google

I can’t really speak highly enough of the work Amie & David did for me, selling a shared ownership home can be a very complicated & stressful experience but being kept up to date with every piece of information I needed & assisting me with what I needed also made the whole thing stress free. Highly recommend Park Lane to anybody buying/selling a home!

Stephen · 10 May 2024

★★★★★ 5/5

Google

Very professional Estate Agent.Always happy to assist and help with ever. They sold my property very quickly. I would highly recommend them to anyone selling or buying a new property!

W · 16 July 2025

★★★★★ 5/5

Google

Amie at Park Lane was great to work with. We had spent some time trying to sell our property with another agent and it wasn't happening. We decided to move to Park Lane after some good feedback and they did not disappoint. They were proactive and really communicative throughout the entire process. They got us offers within 2 weeks and we'd sold our property within a couple of months. They were excellent.

Josh · 14 August 2023

★★★★★ 5/5

Google

Excellent selling experience with Park Lane. Our house was sold within a few weeks and we were kept informed at all times. The whole team were very proactive, but we do have to give a special shout-out for Amie who was fantastic during the whole process.

Joann · 28 November 2024

★★★★★ 5/5

Google

Great experience when buying our first house. Very easy to contact from the first encounter we had with them to the day of our completion. I have spoken to all the team but Louise who we were dealing with has been very helpful and kind throughout. Great communication and happy to chase things when needed. We would definitely recommend using them again and would be happy to resell if we ever choose to do that!! Thank you Park Lane!PositiveResponsiveness, Quality, Professionalism

Maisie · 27 August 2022

★★★★★ 5/5

Google

Calling Park Lane an estate agent would do them a huge dis-service, they are so much more. Their approach and engagement to the marketing and sale of our property was first class. David's openness and professionalism combined with his understanding of the market helped present our property to the right audience, at the right price point to make the sale quick and concise. We would have been lost without all of the support provided by both Louise and Amie to keep the chain moving forwards, they worked tirelessly with all of those in the chain to make sure everyone was updated every step of the way, and went beyond their remit to help resolve issues. I honestly can't recommend Park Lane Property Agents enough.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 14 June 2022

★★★★★ 5/5

Google

Park Lane estate agent has been absolutely amazing in the service provided on the sale of my property. From valuation to completion a service second to none, keeping me fully up to date at every stage . I have sold several properties over the years but not received such excellent service from any of the previous agents . David and Amie are a highly professional team and I would not hesitate to recommend Park Lane to anyone wishing to buy or sell a property. My many thanks to you both !!!PositiveResponsiveness, Quality, Professionalism, Value

David · 10 June 2022