Trusted Agent profile · Bishop's Stortford
Verified
★★★★★
1,610 reviews across 3 platforms
21 North Street, Bishop's Stortford, CM23 2LD
Part of Intercounty, see every office.
Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.7 out of 5 across 1,610 reviews on three platforms, including 948 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.
948
Reviews on Google
This office
641
Reviews on Trustpilot
Business-wide
21
Reviews on allAgents
Business-wide
Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
5/5
GoogleJake M from Intercounty has been assisting me with my search for my first property. He’s been professional and knowledgeable throughout. He’s answered every question Ive asked and has made a stressful process very easy . Would highly recommend.
3/5
TrustpilotMixed feedback…
The sales team were extremely good at showing viewers around and notifying us of feedback. After offer agreed I consider that there was an approach to push for an earlier completion date with, in my opinion, preference towards the buyers’ requirements rather than the sellers’ , the latter being the party who were after all, paying Intercounty the Estate Agent’s fee.
Dear Mr Fookes Thank you for taking time to leave a review. At Intercounty we really do appreciate all feedback, Firstly I am pleased to hear that you was very happy with the sales team, the team do work very hard to generate quality viewings and always do their best to delivery honest feedback. Regarding the rest of your feedback, we would really like to look into this for you, would you be able to email williamjobber@intercounty.co.uk with a bit more information on what happened and we will look into this for you.
5/5
GoogleRyan has been accommodating and friendly during our property viewing. From the virtual viewing to the actual viewing, Ryan and his team have been insightful and helpful.
5/5
GoogleBelated thanks to Doug Whybrow and all the team. Great support in a very stressful time, always available and knowledge with what going on. Peter and Maria
5/5
GoogleJake was extremely helpful, professional and informative with my enquiry to rent
5/5
GoogleI have used Kelly McAvoy at Intercounty as my lettings agent. I cannot fault the speed of response and practical advise she has given me. My letting turned out to be far from straightforward, but Kelly has been proactive and helpful at all times. I would highly recommend.
5/5
GoogleNatasha was very helpful arrived promptly and assisted with the property tour well
2/5
TrustpilotI am very disappointed with the service…
I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.
2/5
allAgents"I am very disappointed with..."
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.
5/5
TrustpilotBrilliant Estate Agent
Can't reallly say enough about Intercounty! Found them invaluable for getting our house move over the line and even with my daily phone calls (sorry) they were always so friendly and accomodating!Estate agents tend to be looked at negatively but Intercounty have shown just how important having a good estate agent is and I know if we ever move again we will only be using Intercounty!
Thank you Michael and Stacey for your review, its lovely to hear that if you ever move again you will only use Intercounty.
5/5
Google5 stars to Jake and the Lettings team! It was very refreshing to meet Jake and speak to someone so friendly, open and honest. We’re glad to have come across such a great person during our rental search!
1/5
TrustpilotDo NOT rent out your property through…
Do NOT rent out your property through Intercounty! They are hopeless with dealing with problems and, if you dare to complain, a very rude member of staff called Ricci tells you to manage the property yourself! If you don't want to waste or lose money, avoid this company!
I would be really grateful if you could contact me directly to advise which property this relates to so I can look into this for you carolinerutherford@intercounty.co.uk Many thanks
5/5
GoogleGreat service provided throughout from Doug made the process very easy.
5/5
TrustpilotExcellent service - I would highly recommend this company.
Have used Intercounty for years, first to let my property, then to sell. Have had excellent service throughout. I would particularly like to mention Alan & Lesley (letting) and Dominic (selling) at the Braintree branch. Whenever problems arose - and there were some- they went above and beyond to sort it out. Nothing was too much trouble. I would highly recommend this company.
Thank you Deborah for your review, it is lovely to hear the team at Intercounty Braintree provided an excellent service.
5/5
TrustpilotInter county was recommended to us by a…friend
Inter county was recommended to us by a friend who happily sold in s flat market . We put the house up just before Christmas and moved at Easter.for a price we we’re happy with . Very good service. They use excellent photographer that shows house in true light . Have recommended to others already. Nothing is too much trouble for this company.
Thank you Mike for your review and recommending Intercounty.
5/5
GoogleDimple Johal has been very helpful from outset. Responding quickly to my questions and queries, always in a professional manner. And keeps me updated with Tennant matters. It's a pleasure dealing with her and Intercounty.
5/5
GoogleVery Happy with the service I receive from Intercounty Lettings and Property Management Bishops Stortford Special mention and My Sincere Thanks to Julia Sansom from the property management department Julia is a very dedicated professional and a great asset to Intercounty Always a pleasure to deal with
5/5
TrustpilotMe and my husband have just brought a…
Me and my husband have just brought a house with intercounty and they have been absolutely brilliant and very professional and been with us every step of the way with information rearsurance and advice. And I would like to say a massive thankyou to Sarah and her wonderful team for everything they have done for us . And would recommend intercounty a 100 percent.
Thank you Joanne for your review and recommending Intercounty. We hope you will be very happy in your new home.
5/5
Google"I had an outstanding experience with "Natasha Gabbani". She was knowledgeable, attentive, and went above and beyond to ensure my needs were met. Her dedication and professionalism make her an invaluable asset to the team. Highly recommend!"
5/5
GoogleHad a wonderful experience with Katie today when viewing a property in bishops Stortford, she had an arrived early and was very pleasant, gave me all information I needed and provided answers for all questions I had.
5/5
GoogleJake Morley and the Intercounty team are a joy to work with - they have been supporting us with great communication, transparency and advice in the process of making an offer for our future home. Highly recommended!
5/5
TrustpilotChelmsford office
Kate and the team in the Chelmsford office have been brilliant dealing with what at times has been quite a stressful long winded sale, always professional and always friendly, i would 100% recommend them and they would be my first choice if / when i move again.Steven Perry
5/5
GoogleThank you Jake for your time and patience. Excellent service!
5/5
GoogleWe viewed a property with Katie mitson and we were so happy with our experience. I had alot of questions regarding renting and she was able to answer all of them in detail and helped us to get a better understanding of what the process would be. She was very professional and understanding. I would recommend her anytime!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Intercounty Bishop Stortford a message.
Yes. Intercounty Bishop Stortford won Platinum in The Trusted Agent 2026 awards.
