Trusted Agent profile · Birstall

Barkers Estate Agents Birstall reviews

4.7

★★★★★ Excellent

224 reviews across 1 platform

41 Low Lane, Birstall, WF17 9EY

Barkers Estate Agents's office in Birstall, at 41 Low Lane, is rated 4.7 out of 5 across 224 reviews on 1 platform, including 224 Google reviews rated 4.7.

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4.7 / 5

224

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birstall office, from every platform, shown as written. First names only.

1/5

Google

Shocking service - quick to want to charge for things they actually shouldn’t be charging for (repairs to bathroom seals, pre-existing damages to property) and then don’t pro-actively get things fixed. Last year it took them 10 weeks to come and fix a leak (only when I disclosed personal medical info did they act with any haste) and then this year, the same problem has reappeared because they sent a cowboy last time who bodged it. They’ll lie, delay, and argue with you, they’re not interested in being presages with facts, just interested in collecting their rent. Never again!

Ali · 9 September 2025

4/5

Google

Thank you Barkers for all your help with the sale of our property, special thank you to Nicola at the Birstall branch, who guided us through so many of our queries and was always on hand to assist us when we needed guidance.

Tracy · 16 April 2025

5/5

Google

Joe has been amazing help with the rental process from start to finish. He has made it so easy and straightforward. Couldn’t recommend Barkers and Joe specifically enough, thank you again for all your help!

Thomas · 16 July 2025

5/5

Google

Nicola was amazing throughout, highly recommended

Sareema · 2 April 2026

1/5

Google

Extremely Disappointing Experience, Would Not Recommend Our experience selling our home through this estate agent, and particularly dealing with Cathy, was incredibly disappointing from start to finish. The entire process felt impersonal, pressurised, and disorganised. We accepted an offer on our property in mid-December and found a new home to purchase by early January. It should have been a straightforward chain, the house we were buying was empty, and our buyers were renting. Despite this, we were constantly contacted by Cathy, insisting our buyers were “stressed” and pushing us to consider breaking the chain altogether, effectively suggesting we make ourselves homeless. This was particularly distressing as I was due to give birth in mid-March. To avoid any issues around completion, I even brought my baby’s birth forward and informed Cathy that we’d be out of contact briefly at the start of March. She continued to apply relentless pressure during this time, bombarding us and our solicitor with emails and calls. Ironically, we had direct contact with our buyer, who reassured us he wasn’t concerned and knew we were doing everything possible to stay on track. Three days after our baby was born, we went into the office to update them on progress and were met with no congratulations or empathy, just more pressure to “push our solicitor harder.” Even our solicitor expressed frustration with the volume and tone of communication from Cathy. Completion day itself was poorly managed. We had arranged to hand over the keys at 4pm after a full day of moving. Without informing us, Cathy told our buyer they were closing early for a staff meeting at the pub and advised him to just turn up. This resulted in the buyers arriving early while we were still cleaning and finishing up, a chaotic and awkward situation we had tried to avoid. To make matters worse, the marketing package we were promised never materialised. The floor plan used was from an old listing and included incorrect features (like a non-existent window), the photos were rushed and poor quality (clearly taken on a mobile phone), and the promised video tour never happened. We had bought our first home through Barkers years earlier and had hoped for a similarly positive experience, sadly, it was anything but. I wouldn’t recommend this agency to anyone looking for professional, respectful service when selling their home.

Leanne · 25 June 2025

5/5

Google

Very pleased with my experience selling my house through Barkers. Nicola and Cathy were so supportive patient and kind throughout. They really are a winning team here and can’t recommend them enough. 10/10.

Jade · 18 May 2025

5/5

Google

We have just used Barker's to sell our house, and they have been fantastic. A special mention to Cathy, who has kept us updated throughout the process. Fantastic service. I can't recommend them highly enough.

Julie · 16 April 2025

5/5

Google

I had a really positive experience with Barkers Estate Agents. Rachel dealt with my case and was professional, helpful, and responsive throughout the whole process. She kept me updated and made everything clear and straightforward. I would definitely recommend Barkers to anyone looking for a reliable housing agent.

F · 16 March 2026

5/5

Google

Barkers takes the stress out of every step of being a landlord. They’ve kept me informed of every detail and took care of everything. I can’t thank Lauren enough for all her help.

Wendy · 16 April 2025

5/5

Google

Exceptional Tenant Finding Service As a landlord, finding reliable tenants can be challenging, but barkers estate agents tenant finding services have made it incredibly easy and stress-free. From the initial consultation to the final tenancy agreement, their team was professional and thorough. Their meticulous tenant vetting process, including background checks and references, ensured only the most qualified tenants were considered. The marketing of my property was top-notch, with high-quality photos that attracted many interested applicants. Communication was excellent throughout, keeping me informed at every stage. Ms Lauren Parsons handled all the paperwork efficiently, ensuring legal compliance and a smooth transition for tenants. The tenants they found have been respectful and responsible, providing me with peace of mind. Overall, their expertise and dedication have exceeded my expectations, making them an invaluable partner for any landlord. Five stars 🌟 🌟 🌟 🌟 🌟

Mahmad · 16 April 2025

5/5

Google

Would just like to thank Lauren personally, I was having some issues finding a private rental, Lauren was amazingly helpful from the very beginning. I am now settled into a property with Barker's I would highly recommend them for their ability to give a personal service in what can be a very stressful time.

Jordan · 16 April 2024

5/5

Google

Barkers estate agents have been Amazing! Amy has been professional, friendly, on point with every detail of my house sale, nothing has been too much trouble. Amy is a credit to Barkers! Thank you Amy.

Michelle · 16 April 2023

Agent replied · 12 June 2024

Hi Michelle, thank you for your kind words. I will pass on your comments to Amy in the sales team.

5/5

Google

Highly recommend Barkers Estate Agents. The staff were exceptionally friendly, particularly Nicole, who went above and beyond to help secure the property. Communication was excellent throughout the process.

U1253200 · 16 April 2025

5/5

Google

Cannot fault Barkers whilst purchasing a property through them. Amy was professional throughout and always quick to respond to any queries, ensuring the best outcome for both me and the seller. Thank you Barkers!

Megan · 16 April 2023

Agent replied · 12 June 2024

Thank you for leaving such a great review Megan, we will be sure to pass on your feedback to Amy and the team.

5/5

Google

Lauren was incredibly helpful, friendly and polite where other agents I have spoken to in the past were not. Lauren dealt with my enquiry efficiently and is clearly an expert in the local area.

Jack · 16 April 2023

Agent replied · 12 June 2024

Hi Jack, thank you for your review! We will pass your comments to Lauren on the rentals team.

5/5

Google

I have both bought and sold a property through Barkers Estate Agent, and they have always been great to deal with. They are professional and caring, very accessible, and communication is excellent. They kept me up to date with the process as much as possible. Selling my property this year came with extra problems, including the covid situation. The staff at Barkers were never phased, and always very helpful. They give a personal approach where necessary, and are very understanding. Special thanks to Cathy who went above and beyond to help with the sale, and also to Nicola. I would definitely recommend this estate agent. In my opinion, you will get an excellent service and all the help you need. Thanks to all the team at Barkers.PositiveResponsiveness, Professionalism

Pam · 13 June 2021

5/5

Google

From the start, the service has been exceptional! All of the staff ( particularly Nicola), were nothing but complete professionals, supportive, efficient and just simply outstanding! I would highly recommend them to anybody, as the service is second to none and they go above and beyond to deliver a first-class service! 10/10

Katie · 13 June 2020

Agent replied · 12 June 2024

Thank You Katie. Your kind comments will be passed on to Nicola and team in Birstall.

5/5

Google

We would like to thank Amy and the staff at Barkers for the sale of our flat.They provided us with help and updates from start to finish and would recommend them.

B · 13 June 2023

Agent replied · 12 June 2024

Thank you for your review, I will ensure that your comments are passed to Amy in the sales team.

5/5

Google

Helped me a lot with renting a property. Very professional people. Their response time is very quick. Had few queries which were straight away dealt with. Lauren is great and is a really dedicated to solve and answer any questions or queries. Would definitely recommend them.

Wasim · 26 June 2024

5/5

Google

From the very first day of communication with Rachel to the very last day of getting the keys to the property the service was top notch. Absolutely faultless. Kept me informed throughout the whole process. Thank you Barkers.

Omer · 16 March 2026

5/5

Google

Both myself and my partner have been working with Nicola to purchase a house and the service we have received has been nothing short of excellent! Not only have we received clear instructions of anything required but we have also been given guidance to make the process as smooth as possible. As first time buyers the process of buying your first property can be quite daunting but we have felt at ease throughout. Certainly a thumbs up for Barkers and a special thank you to Nicola.

Tom · 13 June 2020

5/5

Google

House sold and completed in 14 weeks. Cathy and the team were extremely professional and always available. I can highly recommend Barkers.

Claughton · 16 April 2025

5/5

Google

I highly recommend Barkers Estate. They made the process so easily and would like to use Barkers again . Many thanks to Lauren. R. Shoriwa

Shoriwa · 26 February 2025

5/5

Google

I would like to say many thanks to this team,especially to Lauren,we have been struggling to rent a property for months,and finally got the one we both like,from the start until we moved in and settled in,Lauren is being very kind and helpful for us,always reply the email very fast and give us useful information to help us,we feel very grateful for her,really appreciate it! xxx

Gabby · 13 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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