Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI lived for 6 years in one of the rented house from Spectra. I found that Spectra's owner is very professional and helpful. What I loved was that when ever we had a problem with plumbing or electric, they were sorted immediately. Spectra has their designated plumbers and electricians and Spectra gives you their contact details so any time I had a problem I called them and they came and sorted the problem at first instance. Moreover, forthr boiler there was a membership from British Gas paid by Spectra so gas engineers were coming regularly to service the boiler. Also, in case any problems with the boiler we used to call British Gas and they were coming to fix it immediately and we were not paying for that.
There was a time when few rats entered the property. I informed Spectra and the next day rat control guys came and sorted the problem and the same time I informed the Birmingham council and they came after a month and did not help at all.
In 6 years the rent was only increased £75.
But on my side I paid the rent in time and never got late. When I left the property Spectra returned all my advanced money that I deposited before moving in.
In short Spectra is very reliable and professional estate agent and very helpful to it's tenants
Abdul · 13 February 2025
Agent replied · 28 December 2025
Hi Abdul, thank you for your kind words and for your support over the years. We’re delighted you had a positive experience with our service and maintenance response.
Spectra is a family-run, local business and we take pride in being approachable, transparent, and solutions-led. Our priority is to keep homes safe, compliant, and well maintained, and to work with tenants in a fair and respectful way throughout the tenancy, from move-in to deposit return.
Thank you again for recommending us.
★★★★★ 1/5
GoogleI called last week to book a viewing and gave all my details. I was told I’d get a confirmation call, but after a week with no response, I called back only to find the property had already been viewed and put on hold. Because of poor communication, I missed out completely. Really disappointing service for someone looking to rent.
Imran · 28 November 2025
Agent replied · 28 December 2025
Hi Imran, thank you for your review. We’re sorry to hear about your experience. Due to high demand, we can receive 50, 100 enquiries/applications per property and all applicants receive an email acknowledgement when they register. Where additional information is required or we are awaiting documents, follow-up can take longer.
Please note that a property may be placed on hold once an application is accepted and a holding deposit is received. We agree communication should be clear, and we’d like to look into this. Please contact us directly with the property details and the contact information you used so we can review the timeline.
★★★★★ 1/5
GoogleScammers they told me they will give me contract and after 6 months they told me to move out from the property without any notice. At eh end is harassing an woman with two kids and asking for money. There is an Indian agent named Gurdip Singh racist. Harassing a woman with emails after 1 year. Do not ever believe this racist person. And also she asked them to provide with rent receipts but refused to do it . The woman ended up on the streets due to the situation.
Adrian · 27 May 2024
★★★★★ 1/5
GoogleDid not find this company very professional.
Viewed the property on a Monday afternoon. Me and my partner took time out of work to do so. On arriving at the property, the agent informed us he had forgotten the keys and therefore would have to go back to the office to retrieve them. The tour around the house was lack lustre, and we felt that we was putting the agent out and taking up his time. There was no enthusiasm whatsoever.
We showed a great interest in the property and was then informed that the relevant paperwork and application forms would be emailed asap. No paperwork showed up, and each time I called, I was advised not to worry as they would be emailed that same afternoon. After I made my 3rd phonecall to their office, I finally received the forms late Thursday afternoon. We was advised to leave a holding and admin deposit, which I promptly did. We was informed that the deposit would reserve the property for us for a complete 48hrs, giving us chance to get our i.d. and photos etc to their office.
The following morning we received an email informing us that the property had been let to someone else and the deposit was returned into our account.
Spectra basically wasted a whole working week for us. I had cancelled other viewings, rushed out of work, chased them several times!!!! Complete amaetures.!!!!
Would not recommend this company, and would rather pay a little more in admin fees for the services of a more professional letting agency.
Donna · 29 May 2017
Agent replied · 11 June 2024
Spectra has always maintained to provide individual viewing slots of 15 minutes. We try to avoid do group viewings as well.Giving all tenants free time around the property allows them to feel and look around every corner of the property without being rushed. Our agent is available for all questions at any time. Every landlord has his/her own criteria and bench mark for when they are looking for a tenant. Specially so if they are managing the tenancy themselves. Not all applications turn out into tenancies where the landlords do not agree to enter into an agreement with an applicant. Where there is more than one applicant it always becomes a difficult decision for the agency however we try our best to offer alternate choices. Our tenants receive our attention at all times and we are constantly improving our services.
★★★★★ 5/5
GoogleI have rented from Spectra for the last 5 years and have found them to be a model Property and Service provider. They are quick about getting things sorted, are readily available in a pinch, and have provided great service my entire time living there; from fixing issues in the house, to dealing with problematic tenants. It has been great living there, and I wish them all the best.
Oscar · 4 January 2026
★★★★★ 5/5
GoogleI was looking to let out my property. Spectra Property had my house on their website and all major rental websites within a week. Gurdip was very knowledgeable and helpful making sure my property met all the requirements and looked great for photo's and viewings.
Ed · 16 September 2024
★★★★★ 5/5
GoogleI am so grateful for the amazing experience I’ve had with Spectra Property. Their team is incredibly nice, friendly, and supportive, making the entire process of renting an apartment seamless and stress-free. From start to finish, they were professional, quick to respond, and provided all the necessary information I needed to feel confident in my decision. I especially appreciate how they stay connected with the landlord and handle any issues promptly. It’s clear that they genuinely care about their tenants. I highly recommend Spectra Property to anyone looking for a reliable and customer-focused rental agency. Thank you for everything!
Reza · 14 January 2025
★★★★★ 5/5
GoogleI bought my first Buy to Let in Jan 2017.
I did not have any letting agent in my address book. Another Estate Agent who i approached recommended Gurdip and his company SPECTRA as he himself did not do lettings!!!
Ever since then, SPECTRA has conducted themselves very professionally and basically ,i sometimes 'forget' that i have that 'Buy to Let' as Gurdip handles ALL issues relating to it.
Could not ask for any more!!!
SAPRI · 28 May 2020
★★★★★ 5/5
GoogleWe were tenants in the maisonette for almost 5 years.
That was a nice area with great neighborhoods, though you might track on its low depreviation index by the other adjancent areas. …
Nghia · 16 April 2024
★★★★★ 5/5
GoogleI feel so blessed to have found this estate agency. The service is top class! Very professional. Im renting a property and the whole experience has been great. The staff are very helpful and always available when I need. This agency had changed my life for the better. Thank you Spectra.
Celine · 12 May 2025
★★★★★ 5/5
GoogleExcellent and stands out from the rest. When looking for someone to sell my home, i came across the same old estate agents that sent reps around that did not pay any real interest. But Spectra was different, he appreciated the property and could see its value. Professional, friendly and he's damn hard working. Earned every penny of the commission on my house! Thanks Gurdip !
Yousaf · 13 June 2017
★★★★★ 5/5
GoogleGurdip was so helpful start to finish. As a young chap who was unsure about the renting world he made me feel at ease and provided me with somewhere I can call home. Thank you for all your help spectre over the years and I can ensure I’ll be the first person to recommend you if anyone ever needs to rent. Thank you
Sam · 13 June 2019
★★★★★ 1/5
GoogleReally bad service. Person cut me off in the middle of a conversation. Not willing to help at all. Avoid!
Amy · 22 March 2025
Agent replied · 28 December 2025
Hi Amy, sorry to hear this. That is not the experience we aim to provide. Please contact our office with the date/time of the call and the property details so we can investigate and respond.
★★★★★ 5/5
GoogleThe Spectra team and in particular Gurdip consistently deliver exceptional service standards. The relationship-focused approach is unparalleled and goes well beyond industry standards. Gurdip is commercially astute and knowledgeable with excellent attention to detail. As an overseas investor with a number of properties, I could not do it without Gurdip and his team! Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Jim · 30 August 2020
★★★★★ 1/5
GoogleAbsolute rubbish estate agents. Called for a viewing for a property they said they get back to me and 1 week later property was "LET". Her reason was there was people before that called me even though I called on the first day and she told …
Ray · 16 April 2025
★★★★★ 1/5
GoogleLet me be honest because I do not wish other to go through what I have been through. I wouldn’t even rate this agency a single star. I rented a property and the majority of the windows did not have keys apart from one window. The biggest window was unlocked for the entire year I lived at the property. I called/emailed multiple times and they would set up dates to fix this but they didn’t show up multiple times. Then they showed up once or twice to stop a leak and fix the windows. Just to give you an idea of the service: the handle that was installed for the other window was put on backwards!
I ended up having to leave my most important valuables at my family’s house or friends and storage units because the biggest window remained open until the end of my tenancy. Had to stay over at my family’s house for days because there was water coming in from 2 spots at the studio. This was the worst experience of my life. Save yourself from this. During that year, I never felt more humiliated because it wasn’t like they were eager to help me.
E · 12 June 2023
★★★★★ 5/5
GoogleGurdip is an outstanding agent who provided my girlfriend and I with excellent services, and down-to-hearth advice. As a matter of fact, he helped us in finding a wonderful flat to rent owned by incredibly nice landlords. I would reccomend him and Spectra without any doubt to anyone. His services are top-notch level!
Michele
Michele · 29 May 2019
★★★★★ 1/5
GoogleAll factual information without prejudice,
I booked for a viewing on Thursday 14/10 1:30pm lunch time, they sent an emailed changed it to Friday same time at 1:30pm.
I work in city centre and have to rush to the property during my lunch break on a Friday. Waited outside for 10 mins, no one show up. Called into their office and they asked me to knock the door and asked the tenants to let me in. It was very very embarrassing as the tenants reluctantly let me in....but to make things worse, the room door was locked.
Spectra emailed 20 mins later after I left the property explaining that there were confusion about time. There shouldn't be CONFUSION, you sent me a confirmation email to confirm date/time the viewing!!!
I have seen bad property letting agency but never had a no show before until today. They should compensate my travel expenses.
I would avoid this property agent at all costs. If this is how they treat their prospective tenants then you can only imagine how they would treat their own tenants.NegativeResponsiveness, Quality, Professionalism, Value
Terrence · 28 May 2022
★★★★★ 1/5
GoogleUnprofessional and unreliable, I suggest use someone else instead of these cowboys. Shocking service!
Geese · 29 September 2025
★★★★★ 1/5
GoogleLet me be honest because I do not wish other to go through what I have been through. I wouldn’t even rate this agency a single star. I rented a property and the majority of the windows did not have keys apart from one window. The biggest …
E · 16 April 2024
★★★★★ 5/5
GoogleSpectra exceeded all my expectations as a property agent. I have been looking to get a house on rent for a couple of weeks when I first came across a property advertised by Spectra. From the moment I called in to inquire, I was highly taken up by the level of professionalism, courtesy and efficiency. They clarified all my queries patiently and whenever I needed to know something that they didn’t know off hand, they got back to me promptly after finding it out. They have a streamlined electronic documentation system which is very comprehensive but also quite user friendly. Most of my contact with Spectra was with Gurdip and Sue and they have been extremely friendly and courteous. I have no hesitation whatsoever in recommending Spectra to anyone looking for property services.
Thamal · 28 May 2020
★★★★★ 5/5
GoogleSpectra Property Services have been absolutely outstanding with management of the property I lived in at 4 Beaconsfield Rd. We never dealt with landlord, but with the agency themselves mostly through a lovely receptionist Sue and the manager Gurdip. They have provided everything we have asked for as a house of 4 people. The property was well maintained by regular cleaner, who came to clean the house every couple of weeks (made a big difference in a shared house!) as well as having Sky+ and very good internet throughout the house... therefore I would like to recommend this company to anyone who wants to rent in Birmingham. It’s been a pleasure, as I feel like they have taken care of us for the whole year, so THANK YOU!!!
Pavlo · 28 May 2020
★★★★★ 5/5
GoogleI had the pleasure of engaging with Spectra property services.
Firstly, they presented me with some fantastic property options that perfectly …
Yusuf · 16 April 2025
★★★★★ 5/5
GoogleGurdip and the team helped the moving of home run smoothly for me and my family, gave great advice and couldn’t of asked for anymore from them!
Thankyou!
Bradley & Abby
Bradley · 12 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.