Premier Estate Agents reviews

★★★★★ 5/5

Google

I had a fantastic experience working with Usman at Premier Letting Agents while finding my rental home. From the very beginning, he communicated clearly and took the time to really understand my needs and preferences. He was incredibly supportive throughout every step of the process, making what can often be a stressful experience feel smooth and straightforward. Usman was always prompt in responding to messages and was more than happy to answer any questions I had, no matter how small. His professionalism, reliability, and friendly approach truly stood out. I would absolutely recommend Usman to anyone looking for a rental property, his dedication and customer service are second to none.

Melisa · 16 March 2026

★★★★★ 5/5

Google

Very impressed and please with the staff and especially Usman. Found me a house very quickly and got everything done in a day! I would definitely recommend!! Thank you guys!

Ioseb · 16 January 2026

★★★★★ 5/5

Google

⸻ I had a great experience with Premier Property Agent, they were extremely helpful and professional throughout the entire process. A special thanks to Director Usman Akhtar, who went above and beyond to ensure everything went smoothly. His guidance, knowledge, and commitment made it possible for me to find the perfect home quickly and without stress. Highly recommend Premier Property Agent and especially Mr. Usman Akhtar for anyone looking for top-notch service!

Premium · 8 July 2025

★★★★★ 5/5

Google

I recently booked a flat through Premier Estate Agents, and I had a really smooth and positive experience. The team was professional, helpful, and quick to respond to any questions I had. They guided me through every step of the process and made everything stress-free. I truly appreciate their support and would definitely recommend Premier Estate Agents to anyone looking for a reliable and friendly agency. Thank you for the great service!

Muneeb · 16 December 2025

★★★★★ 1/5

Facebook

I am extremely disappointed with the way this property was managed. During inspections, I repeatedly raised concerns, but I was told everything was “just wear and tear.” The condition of the house has now become far worse and clearly goes beyond normal wear and tear. The tenants were allowed to keep pets despite a no-pets agreement, and the property has been left in a shocking state rubbish left outside, the garden completely neglected, and the fridge and other areas left filthy and damaged. Proper checks and management were clearly not carried out. As a landlord, I trusted the agent to protect and maintain my property, but I feel completely let down by the lack of care, professionalism, and responsibility shown throughout the tenancy. I would not recommend this service based on my experience.

Dafina · 16 May 2026

★★★★★ 5/5

Google

I had a great experience with premier. The team was super coperative and honestly made the whole process so much easier for me . Usman Akhtar was so nice humble he guide us what to do what to not do amazing I will recommend yuh 200% go for it .Try them

Huzaifa · 16 October 2025

★★★★★ 5/5

Google

Amazing Agents!We had such a quick and excellent experience with Premier Estate Agents! Everything went very smoothly and quickly. We’re so happy with our house. Thank you Team!

Nma · 2 April 2026

★★★★★ 5/5

Google

Amazing service, myself and family had a three bed property on rent for around 30 months. There was no issues at all. Landlord and Usman at the Premier Estate Agents was just amazing. Can't thank enough. Thanks a million

Muhammad · 20 October 2024

★★★★★ 5/5

Google

Great staff work from everyone! Usman made everything happen very efficient and quick! I would definitely recommend!

Obianuju · 16 March 2026

★★★★★ 5/5

Trustpilot

Mishal's dedication and expertise truly…

Mishal's dedication and expertise truly made the entire process seamless and stress-free. His attention to detail, prompt communication, and personalized approach ensured that every aspect of my stay was taken care of. From finding the perfect place to settling in comfortably, Mishal's support was invaluable. I cannot speak highly enough of their professionalism, reliability, and genuine care in making sure that I had a smooth transition. I wholeheartedly recommend Mishal and Premier Agents to anyone in need of top-notch accommodation services. They truly go above and beyond to make your experience memorable in the best possible way. Thank you, Mishal, for your outstanding support and making this journey a delightful one! 🌟🏡🙌

Mbanefo · 5 October 2023

★★★★★ 5/5

Google

Usman has been an excellent agent very friendly and very helpful. Recommended 10/10

Shahan · 16 December 2025

★★★★★ 5/5

Google

Thank you very much for all your help.will definitely use you guys again.

Mansoor · 16 February 2026

★★★★★ 5/5

Google

Really nice and fast service. Will recommend there agency to other people too.

Astaspats · 16 February 2026

★★★★★ 5/5

Google

Great service.these guys are very efficient. Thanks Usman.

Shah · 16 October 2025

★★★★★ 5/5

Google

Brilliant service! Usman was always available for doing viewings on my property, even on weekends! Beth was brilliant also in getting back to my enquiries. Can't recommend them enough. As a digital designer/artist, attention to detail is very important, Usman is an artist himself in selling houses and his attention to detail is awesome. Thank you so much for not only selling my house but finding me a great solicitor also. God bless you and your business!PositiveProfessionalism

Jay · 25 August 2021

★★★★★ 5/5

Google

Premier Estate Agents are a reliable organisation. Elizabeth Petcu is a good ambassador of the company with her quality service delivery. Thank you Premier Estate Agents for making it easy and possible for me to get a home in Birmingham.

Ogundimu · 3 August 2024

★★★★★ 5/5

Google

thank you Elizabeth Petcu for a Fast transaction and very Responsive...

Christy · 27 March 2024

★★★★★ 5/5

Google

Me and my husband were looking for an apartment in the city centre and had the chance to work with Premier Estate Agents. The guy,Mr. Usman, He is such a humble, professional, and down to earth person. Being new in the city, it was not easy …

Laaiba · 16 October 2025

★★★★★ 5/5

Google

I had a great experience with this estate agent, Elizabeth was great and very responsive with communicating any details I requested and was very professional while not being robotic, overall positive experience would recommend

Amir · 25 June 2024

★★★★★ 5/5

Google

Fantastic experience, made my process of buying a house really smooth and efficient, always very responsive and supportive, couldn’t thank them enough! 5 out of 5 *

Atypique · 16 March 2026

★★★★★ 5/5

Google

I am very happy with premier. Had a good experience especially Elizabeth helped me a lot.very understandable lady.wish them a excellent journey with people from all culture and religion. ❤️❤️❤️❤️

Sal · 25 July 2024

★★★★★ 5/5

Google

I had the opportunity to work with Premier Estate Agents and I must say they are highly recommended, especially Mr. Usman. He is such a humble, professional, and down-to-earth personality. Since we were new in the city and hardly anyone …

Ikram · 16 October 2025

★★★★★ 5/5

Trustpilot

Good experience with Elizabeth Petcu!

Elizabeth Petcu was polite, professional, and very helpful. From the onset she provided assistance and was always gracious. With Elizabeth, no question was too dumb to ask.

Christy · 1 August 2024

★★★★★ 5/5

Google

A very good agency! Elizabeth and Usman were very helpfull andvprofessional. They helo me and my family to find the house.Highly reccomended agency. Thank you both for your help

Ilove · 26 May 2024