Trusted Agent profile · Birmingham · West Midlands

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Oulsnam Hagley Road reviews in Birmingham

4.9

★★★★★ Excellent

449 reviews across 3 platforms

517 Hagley Road, Birmingham, West Midlands, B66 4AX

Part of Oulsnam, see every office.

Oulsnam's office in Birmingham, West Midlands, at 517 Hagley Road, is rated 4.9 out of 5 across 449 reviews on three platforms, including 202 Google reviews rated 4.8.

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4.8 / 5

202

Reviews on Google

This office

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241

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

The staff at Oulsnam Bearwood are friendly, helpful and efficient. The whole process from valuation to sale to exchange of contracts was smooth and well managed. They have an excellent understanding of the local market which we felt offered …

Julie · 3 October 2021

5/5

Google

We sold our house and bought our new house with Robert Oulsnam Bearwood and couldn’t have asked for a better service or a nicer bunch of people. Our chain was unfortunately not problem free and Caroline Kendall maintained regular …

Jo · 3 October 2021

5/5

Google

We have recently bought and sold through Oulsnam's and cannot recommend them enough. They have totally changed our opinion of estate agents, making what is always a stressful process as comfortable and caring as possible. We felt supported …

Postlady · 16 September 2021

5/5

Google

Whilst everyone on the team were all really helpful, Sarah at the Bearwood office provided an exceptional service. The pandemic presented a number of challenges, including a number of sales falling through due to changes in potential …

R · 3 October 2021

1/5

Google

They are thieves. Don’t rent or buy a place with them. They never communicate. You have to chase and chase. zero customer services including their manager.

Elizabeth · 20 March 2023

5/5

Google

We sold our house last year through Oulsnam. They were brilliant from the start - when Ben arrived it was clear that he knew the area inside and out, had done research on our specific house and had a clear view of the best way to market the …

Amy · 3 October 2016

5/5

Google

Fantastic service from Sarah to get our purchase over the line. Communication was great and she was always there to answer any questions we had.

Vicky · 20 March 2023

5/5

The Trusted Agent
Seller

Highly recommended

Impressive level of service and support in the marketing and ultimate sale of my property. From the very first time I walked into the office until the sale completed they acted in an extremely professional manner whilst remaining friendly and informative. I could not have asked for more.

Rebecca · 3 July 2016

5/5

Google

Sold my property and purchased a new home with Kelly and the wider team, Ben, Maisy to name a few. Property sale was swift, with excellent communication and guidance from Kelly. The team supported several viewings and bids on new …

Kerenzia · 3 October 2020

5/5

Google

Excellent team who managed the purchase of my new home efficiently and hastily. Were always approachable, informative and easily accessible for any questions I had about the process. Fantastic experience, would highly recommend.

Dan · 20 March 2022

5/5

Google

I was pleased with the service provided by the team, especially by the manager Ben who I've always found to be efficient, responsive and supportive. He is always happy to deal with my queries and that makes a huge difference. Many thanks once again!

Kiran · 22 May 2019

1/5

Google

Would give 0 stars if I could due to terrible service. Rented out our property with them and paid for their so called 'gold service' because we were living a distance away so needed to have them keep regular checks on property and notify to …

Ash · 3 October 2017

5/5

The Trusted Agent
Buyer

purchase

I was so impressed with the general friendliness and agents took a personal interest in my case. They even contacted the vendor direct when I had a query, putting my mind to rest quickly - information was not confirmed by my solicitor for another few days

Ella · 4 July 2016

5/5

Google

Had outstanding service from Lydia, Sarah and Ben as we looked round some properties and did some research as we are potentially relocating to the area. Very knowledgeable, approachable and helpful. Would throughly recommend and they are …

Adam · 3 October 2020

5/5

Google

Friendly and professional. When Ben make the first visit to value my property he took his shoes off without having to be asked. This immediately impressed me. He understood my desire for the house to be sold to a family not a developer …

Coral · 3 October 2016

5/5

Google

The team at Bearwood office are very friendly and approachable, as well as being utterly professional in their field. They regularly updated me on what was happening and I was able to secure a fast and smooth sale on my property. I would …

Joanne · 3 October 2016

5/5

Google

Absolutely outstanding service, the best estate agent ever.... Fantastic team... Very knowledgeable and helpful.....A caring and loyal team and no matter is too small....Always available to help and support.....would recommend to anybody....these are the guys to go to

Emma · 22 May 2020

5/5

Google

Robert Oulsnam and Co in Bearwood helped me sell my house around 6 months ago, and are now helping me with the purchase of another. I used them after another agent unsuccessfully listed the property for 3 months. Jenna at Oulsnams advised …

Julia · 3 October 2016

5/5

Google

Robert Oulsnam's sold our property very quickly and did a great job in dealing with solicitors and our buyer and vendor in what was quite a challenging transaction. Ben in particular, was very helpful in overseeing the process and keeping …

Jason · 3 October 2018

5/5

Google

Darcy did a fantastic viewing she was really friendly and professional and knew a lot about the property Excellent

Caroline · 20 March 2023

5/5

Google

We sold my mothers house through Robert Oulsnam Birmingham. Not only did they value the house higher than other agents but they're spot on with the valuation. All the staff were very friendly, professional and helpful keeping in touch with …

Jeanette · 3 October 2016

5/5

Google

Had the pleasure of Dealing with oulsnam on the Hagley road, very helpful people and very good at getting things done, the solicitor wasn’t the easiest but they kept me in the loop for what was going on.

Edward · 22 May 2019

5/5

Google

Had a really pleasant experience with Robert Oulsnam. From arranging the viewings to eventually buying my property after several attempts. Although the process was stressful, I was provided with regular updates & great communication from …

Salema · 3 October 2019

2/5

Google

Customer service was a bit below average. Its tones for me, if I call and speak to you polite I expect the same!

Jay · 20 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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What do sellers say about Oulsnam Hagley Road?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."

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