Trusted Agent profile · Birmingham
★★★★★
77 reviews across 2 platforms
392 Walsall Road, Great Barr, Birmingham, B42 2LX, B42 2LX
Morgan Payne Knightly's office in Birmingham, at 392 Walsall Road, is rated 3.9 out of 5 across 77 reviews on two platforms, including 12 Google reviews rated 4.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing customer service
Amazing customer service - always willing to go above and beyond and keeps you updated at every stage. Special mention to Dominika and Harry.
Thank you for your fantastic review!
5/5
Trustpilotvaluation
Jason was pleasant, helpful, friendly and knowledgeable and gave us a lot of useful information.
Thank you for your fantastic 5 star review Mrs Gibbons!
5/5
TrustpilotProperty sold 3 weeks
I found MPK a very professional company they sold my property in 3weeks , the previous agent taken over 3 months with no sale. Tony Singh went beyond he's duties to ensure sale went through smoothly. I have no hesitation in recommending MKP.
Thank you for your excellent review Mr Dhillow!
1/5
TrustpilotJust read this article on the BBC…
Just read this article on the BBC website for this letting agent ....
5/5
TrustpilotThank you Charlotte
We dealt mainly with Charlotte, who was absolutely fantastic. She usually contacted me to update me before I needed to. On the occasions when I contacted to ask something, the reply was always prompt. I would not hesitate to use them again or recommend them. Many many thanks
Thank you for your fantastic review!
5/5
TrustpilotBrilliant Experience for a First Time Buyer
Had a brilliant purchase through Charlotte - very proactive, always willing to help, and went the extra mile to make sure we had a smooth transaction. As a first time buyer, I couldn’t have asked for a better experience. Highly recommend!
Thank you for your fantastic review Chloe!
1/5
TrustpilotUnprofessional... do give them your property.
Extremely disappointing and unprofessional property management service
1/5
TrustpilotStill owes me £2240 going back to April…
Still owes me £2240 going back to April last year 2025
5/5
TrustpilotGreat customer service and comms…
Great customer service and comms between us the agent and the buyer. The agent was proactive in obtaining documents, answers to questions and helping the process flow, despite issues with Conveyencors . Really happy with our experience selling with MPK.
Thank you for your fantastic review!
1/5
TrustpilotPlease dont Rent your property with…
Please dont Rent your property with this company they dont pay your rent on time, dont pick up phones.They dont look after your property.
5/5
TrustpilotVery good customer service and professional staff who can resolve any matter or questions you may have.
Customer service is professional and competent. Any issues get resolved in 24hrs or less, well-being checks to customers… very polite staff. Can not be more happier with Morgan/Payne/knightly/ special mention to one outstanding member of staff jasmine, one of a kind
Thank you for your great review Kayla!
1/5
Trustpilotnot even a zero.
not even a zero.. they owe me as landlord monies. tenants have paid but MPK not sent it on..they never pick up the phone or answer an email.
5/5
TrustpilotI am pleased with the service.
I am pleased with the service. Anna is luvely and always happy to help.
Thank you for your great five star review! We are delighted you are happy with the service we provide.
5/5
TrustpilotHelpful staff, quick move
The process was very quick for moving into our new home. The staff (Ami in particular) helped a lot with the referencing process and guided us through everything we needed to do before moving in.
Thank you for your fantastic review
5/5
GoogleTony has been amazing and ensured no leaf was left unturned when selling my property, from listing to sold within 3 days.
5/5
TrustpilotQuite professional
Quite professional. Helped with all my queries. Visited the office to get keys and I was offered the best beverage I’ve tasted in this country. They’re quite easy to work with too. Kudos.
Thank you for your fantastic 5 star review! We are glad you had a great experience with us!
1/5
TrustpilotThey are the most terrible estate agent…
They are the most terrible estate agent I've encountered.
4/5
Trustpilot83 Codsall Road
The fact that Chloe had came to meet is at the property was nice prior to her coming to see our property for valuations.
Thank you for your fantastic review!
5/5
TrustpilotOur contact with Dominika has always…
Our contact with Dominika has always been outstanding ,her responses have always been prompt and efficient. Her professional and thorough approach has resolved a range of enquiries and problems.
Thank you for your great review Mr Lyne!
5/5
TrustpilotOutstanding Service, Especially from Charlotte!
From start to finish, the service I received from this estate agency was absolutely first-class. The whole process was smooth, professional, and stress-free, which is not something you can always say when buying or selling a property!
1/5
TrustpilotIf I could leave a 0 star rating I…
If I could leave a 0 star rating I would have. This company does not even deserve the 1 star.
5/5
TrustpilotGreat service professional on time…
Great service professional on time delivered what was said
Thank you for your fantastic review!
5/5
TrustpilotVery experienced staff who helped me…
Very experienced staff who helped me sell my house. They always explained everything clearly and gave me step by step updates.
Thank you for your fantastic review!
1/5
TrustpilotDO NOT TOUCH THIS COMPANY UNLESS YOU…
DO NOT TOUCH THIS COMPANY UNLESS YOU WANT TO BE LIED TO AND STOLEN FROM!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morgan Payne Knightly's Birmingham office has 77 reviews across two platforms: 12 on Google, 65 on Trustpilot (across the whole business).
Morgan Payne Knightly Birmingham is rated 3.9 out of 5 across all 77 reviews, and 4.7 out of 5 on Google from 12 reviews.
Morgan Payne Knightly Birmingham, 392 Walsall Road, Great Barr, Birmingham, B42 2LX, B42 2LX.
