5/5
TrustpilotHighly Recommend for their quality service
The staff (Vicky, Kav) were supportive throughout the process, from the request for viewing to viewing the property and the application process. I highly recommend their service.
Trusted Agent profile · Birmingham
Verified
Martin & Co Birmingham City reviews
★★★★★
1,691 reviews across 3 platforms
28 Carver Street, Birmingham, B1 3AS
Part of Martin & Co, see every office.
Martin & Co's office in Birmingham, at 28 Carver Street, is rated 4.5 out of 5 across 1,691 reviews on three platforms, including 1,127 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
1,127
Reviews on Google
This office
34
Reviews on Facebook
This office
530
Reviews on Trustpilot
This office
About Martin & Co Birmingham
We're a family run business specialising in property sales and residential lettings in Birmingham City Centre and surrounding areas - providing specialist advice, and support across all areas of the property market. Raj Bedi is Managing Director at Martin & Co Birmingham City and is both ARLA (Association of Residential Letting Agents) qualified and a resident in the city centre. Raj and his team have a wealth of knowledge of the local property market and offer expert advice and support to everyone of Martin & Co Birmingham City's customers. There is a wide range of property types available to suit every individual need in and around Birmingham City Centre, from studio flats, luxury four bed townhouses, and penthouse apartments. Whether you are looking to buy or invest in a property in or around Birmingham City Centre or you would like a free valuation, please do get in touch. For all property enquiries please call Martin & Co Birmingham City Centre on 0121 270 2633.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Birmingham won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winner in one year: 2025.
British Property Awards by year, 2025
2025 1 Gold The British Property Awards 2025 winners
- Local Gold (1)The British Property Awards 2025
- Birmingham (City Centre) Lettings
Source: The British Property Awards winners lists, as published, linked by year.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleI had the worst experience with Martin and Co. They were unavailable over the phone, and when available they were unhelpful, told me to contact them by email. When contacted by email they took many days to reply, by which time most of the … More
1/5
GoogleThis is the worse company I have ever dealt with in my 35 years on this planet. Absolute disgrace. Gurj who did the initial assessment was ok but from there people doing the show around we’re leaving windows open and lights on blinds up … More
5/5
GoogleHad a fantastic experience with Martin & Co solely due to their amazing colleague Aaron Pabla. Aaron helped me find the perfect place for my needs whilst being very professional making the process a lot easier for me! Would definitely recommend in the future!
5/5
TrustpilotVery professional agency that listens…
Very professional agency that listens to the needs of their clients. They dealt very quickly with the rental search and enabled me to find a superb flat. Thanks again to Scott Haddock for your good humour and Aaron Pabla for allowing me to finalise my file quickly.
1/5
GoogleWe were the first to view the property, we said we really wanted it there and then, made the offer they asked for and we also confirmed that we have room to increase and move in earlier if that's what the landlord wants. They said we should … More
5/5
GoogleQuick and professional support from the company from Scott.Thank you
Agent replied
Hi Fanni- It’s great to hear that you had a five-star experience with Scott. All of us at Martin and Co appreciate your business and positive feedback. Thank you. Gurj - Branch Manager
1/5
FacebookNo one returns calls or responds to emails!!!
Agent replied · 24 May 2023
I promised that I'm going to testify if my trading was successful'It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with Mrs Elizabeth Bays and I've learned a lot with her in this fe… See more
1/5
TrustpilotTook so long to respond and had to call…
Took so long to respond and had to call them many times for updates! Let the apartment to someone and did not update me on it. 0/10
5/5
TrustpilotExcellent service and proficiency
Martin & Co have a star in Uanna! I received nothing but total professionalism and competence when enquiring for properties. I felt like I was in good hands when speaking to Uanna and would definitely recommend Martin & Co for finding a property to rent.
1/5
Googlevery unprofessional and worst agent I ever meet! We were interested in one property and said we are students. They let us viewed the property and we made an offer for this one. However, after four day, they said sorry PROFESSIONAL ONLY. I … More
4/5
GoogleReceived brilliant service from Martin & Co. Other estate agents in the area were slow to reply back to emails, leaving me hanging for up to a week waiting to arrange a viewing. In contrast, the staff at Martin & Co were always … More
5/5
TrustpilotThe agent was very good in response
The agent was very good in response, made every detail clear.
Agent replied
Hi Naif- It’s great to hear that you had a five-star experience with us and received excellent service from one of our agents. We will continue to provide exceptional service and we at martin and Co thank you for your time and custom. Gurj - Branch Manager
5/5
GoogleAshley Would sold the house for over the asking price. Very professional and excellent at his job. Thank you.
Agent replied
Thank you very much for your positive review, your feedback is appreciated. Regards, … More
5/5
TrustpilotWould recommend.
From a buyer’s perspective, Noah from the Birmingham branch was friendly and proactive throughout the process. He kept me updated on a regular basis and ensured the transaction kept moving forward. He obviously cares about his clients and I would have no hesitation in recommending him.
5/5
GoogleVery helpful and understanding that I wasn't available for viewings with my work schedule so I was sent across videos of properties. Great customer service!
5/5
TrustpilotGreat Customer Service
Leah, Kav and Tate have been extremely helpful with any of our enquiries throughout our journey to find a flat. Very professional and engaging. We had a viewing with Kav and she was the most professional and helpful.
5/5
GoogleHad a professional and very helpful from Gurj and his colleagues at Martin & Co. Would recommend.
Agent replied
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
1/5
TrustpilotLowest of the low in treating tenants
The way that Martin & Co handle tenants is truly the lowest of the low. The staff have an attitude of entitlement and are rude. We've dealt with multiple people working here and it seems like being difficult &ignorant is the standard at this company.
5/5
Trustpilotall the staff I met and who treat me…
all the staff I met and who treat me from the Matin & Co Birmingham city, they are all nice, professional and grateful. I hope you guys using this company if you are looking for a property in Birmingham!
1/5
GoogleAbsolute frauds, stay well clear of these scammers.
1/5
GoogleAbsolutely terrible service. Have had two viewings and waited each time for a ridiculous amount of time. The agents can't ever find you even if you are there on time. Would deal with anyone but them.
5/5
TrustpilotMartin & Co are absolutely fantastic…
Martin & Co are absolutely fantastic and always keeps you updated on any properties that's coming up. The guys that does the viewings are professional and caring and always smiling
5/5
TrustpilotI had a very good experience with Anita and Isabella
I had a very good experience with Martin&Co. I am thankful for the support and advice received by Anita and Isabella.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Questions about Martin & Co Birmingham City
Has Martin & Co Birmingham City won any awards?
Yes. Martin & Co Birmingham City won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Birmingham (City Centre) at The British Property Awards 2025.
