Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleFrom start to finish they were friendly and very responsive. They answered all my emails very fast and were very profession. Upon picking up my keys they gave me a "moving home" gift box with few treats and vouchers in which I thought was a very lovely touch. Thank you for making this process so easy πPositiveResponsiveness, Quality, Professionalism, Value
Seleena Β· 22 June 2021
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5/5
GoogleIβve been using Leaders for a number of years now and find them very professional, The online portal make it easy to access invoices, statements, reports etc.
Aimee Taylor - property manager has been extremely helpful recently with a number of issues and has resolved them in a timely manner.PositiveResponsiveness, Quality, Professionalism
Craig Β· 27 August 2022
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5/5
Googlehelpful staff especially Julie
She sort out all maintenance issue within month
Thank so much Julie...
Lavi Β· 22 June 2020
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5/5
GoogleHad a problem with a leaking pipe in the property we rent which resulted in a faulty boiler. Stacey picked up the problem, and she couldnt have been more helpful or friendly if she tried - bubbly, attentive, excellent customer service, chased the contractor until the job was sorted and aftercare was spot on. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
James Β· 22 June 2021
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5/5
GoogleBrilliant service,staff and response when needed couldn't fault them at all,very helpful nothing was too much for them 10/10
Shaun Β· 12 October 2024
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5/5
GoogleBy far a great and useful service from Chelsea Gromet. Very helpful and gave me all the information i needed to know, especially in the areas where i was most concerned about, also she has convinced me in the right direction. Its rare to have a confident person to lead you in the right direction and make smart choices altogether. Visit the Kings Norton branch for excellent service.
Dean Β· 23 June 2017
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5/5
GoogleVery professional. Sarah Newman is a great help ππ» β¦
David Β· 22 June 2021
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5/5
GoogleThank you for your service. Natasha Delaney, I'm grateful
Abena Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Abena
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleClaire, Mark & Sue have all been very professional and easy to deal with. We have been kept up to date throughout the process, which has ran very smoothly and in good time. Thoroughly recommended. Thank you.
T Β· 25 September 2023
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5/5
GoogleFive Star Ffion! Fantastic service, exceptional attention to detail and a true asset to the Leaders team.
Ben Β· 16 October 2024
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5/5
GoogleI've just started to rent a house through Leaders. The process was much easier and less stressful than previous experiences. Thank you especially to Hannah, who was very responsive to any questions i had and helped us through the process
Tilly Β· 22 June 2023
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5/5
GoogleChelsea was so helpful with my property search; always going the extra mile. Fantastic service and highly recommended.
Dan Β· 23 June 2017
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5/5
GoogleI have had an excellent service provided by the agency helping me in all the process of renting a property in Birmingham.
The agent was very reactive, welcoming, keeping me up to date with all the steps from visiting the property, referencing until we signed the Tenancy agreement.
I would strongly recommend it.
Thank you leaders!
Abderrezek Β· 22 June 2021
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5/5
Google10/10 wonderful service. Very satisfied and pleased with their communication and willingness to help with any enquiry. Jen, Louise and the rest of the team were extremely polite and lovely at every point of contact. Best agency to go with. Even got a cute goodie box! Definitely recommend! :)
Tanka Β· 22 June 2022
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5/5
GoogleClare Ayers is amazing support and really helped me through this process!
Thanks again
Jasmine Β· 23 June 2019
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5/5
GoogleWould recommend this estate agent. Had dealings with Claire, Damon, Mark and Sue, all of which were brilliant with any questions or queries.
James Β· 7 June 2024
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5/5
GoogleVery professional and helping attitude.
Haider Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Haider
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleI have been a client of Leaders for about 6 months who manage a property on my behalf. They have been incredibly professional, finding tenants very quickly and making all the necessary arrangements. They are very dedicated to serving their clients and have a very good knowledge of the local market. I would highly recommend for Landlords.
Joshua Β· 22 June 2020
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4/5
GoogleHelpful and professional staff.
David Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear David,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleGreat service from professional staffs. The agent contacting me is Claire and Lisa who have been very helpful, patient and reliable. Incredible experience during the whole purchasing process. Love the cute gift box when collecting keys of my new home. LEADERS is highly recommended.PositiveResponsiveness, Quality, Professionalism
Venus Β· 22 June 2022
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5/5
GoogleThe service we got from Claire was fab
Sean Β· 22 June 2020
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5/5
GoogleDecided to give my property to a management firm, from prior experience they don't live up to expectations or standard but was happily surprised with Leaders and Chelsea for arranging everything and keeping me in loop.
Will happily hand over any future property's, with great confidence.. Thanks NeilPositiveResponsiveness, Quality, Professionalism, Value
Neil Β· 22 June 2021
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5/5
GooglePurchased a house with Hollier Browne. Daniel was great at every stage.
Beth Β· 23 June 2017
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5/5
GoogleSince August 2022 I am dealing with Mahema Sultana about my house 8, meadfoot avenue. In my experience she is very helpful and up to date with every dealings.
Madhu Β· 25 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.