Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHigh quality services to find the flat
I came from Japan and would like to find the flat near from the office. Even the tight market, sales team offers multiple options within my budget and sales support team offers quick and kind services and property management team also quick and kind.services. We can communicate with them in Japanese and they offers the high quality services.Thank you for the team in KnightFrank.
Kengo · 27 August 2024
Agent replied · 23 October 2024
Thank you for your kind review, It has been a pleasure to support you. It's great to know that communicating in Japanese made things easier for you.Please feel free to reach out to us anytime if there's anything else we can assist you with. We hope you enjoy your new home!Kind regards,Knight Frank
★★★★★ 5/5
TrustpilotI recently got in touch with your…
I recently got in touch with your company regarding a property, unfortunately, the deal fell through. However, it is important to note that Mr Jamie Vass had maintained high level of professionalism and good customer services, coupled with an unprecedented communication skills during this period. For this reason, I look forward to dealing with your organisation again, also, I shall recommend your service to my friends and family. Thank you.
Akko · 10 May 2024
Agent replied · 23 October 2024
Dear Edward, Many thanks for your kindness, I do appreciate it. While I am sorry that things have not worked out in this instance, I am pleased to continue to work with you and your family. All the best, speak soon. Jamie
★★★★★ 5/5
TrustpilotAnn-Marie managed our property very…
Ann-Marie managed our property very well amongst the many challenges we have experienced over the years. Thanks Ann-Marie and all the best with your other clients!
Mark · 19 February 2024
Agent replied · 23 October 2024
Thank you Mark for the lovely review. It was a pleasure working with you and hope to do so again in the future. Best wishes, Ann-Marie
★★★★★ 5/5
TrustpilotAnik Ruparelia is an outstanding agent
Anik Ruparelia is an outstanding agent which will reply to any enquiries immediately as well as to managing my property professionally. Very happy with her service.
JC · 19 February 2024
Agent replied · 23 October 2024
Your review is much appreciated! Please do not hesitate to contact me going forward. Thank you.Best wishes, Anik.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful throughout, thank you to Kristian Lee for his help with providing us with a quick and quality reference.
Artem · 14 June 2024
Agent replied · 23 October 2024
Thank you for your Kind words, you have been great tenants. Kind regards,Kristian
★★★★★ 5/5
Trustpilotgreat experience
Ines was always super responsive and quick and took care of everything for us with great care. The whole team was great and on top of everything.
Zeynep · 26 January 2024
Agent replied · 23 October 2024
Hi Zeynep, thank you so much for your kind words. It has been a great pleasure to help you and Ufuk with your relocation from the US. I hope you enjoy your time in Notting Hill. Best wishes, Ines
★★★★★ 5/5
TrustpilotI reported a noise …
I reported an unusual noice emanating from a water boiler. Daniel, at KnightFrank quickly arranged for a technical assessment to be carried out.A technician called and discovered worn out components and again Daniel stepped in to gain approval for rectification work to be sanctioned. This work was carried out 12 June. Now, there is no noise from the boiler, and the shower unit works perfectly. Very effectively managed.
Brian · 12 June 2024
Agent replied · 23 October 2024
Hi Brian thank you for your review very much appreciated. I look forward to working with you in the future, please don’t hesitate to reach out on any problems in the property’.Kind regards,Daniel
★★★★★ 5/5
TrustpilotVinnie from renewals has been great in…
Vinnie from renewals has been great in helping negotiate rent. I have been at this property for 2 years now and have just renewed for the third year with the same rent and terms! It just took one e-mail for him to get this done - very easy and efficient. Overall, my experience with Knight Frank has been good so far!
Tarang · 8 October 2024
Agent replied · 23 October 2024
Dear Tarang,Thank you for the lovely review.I am so pleased you are continuing for another year.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotWe would like to express our thanks to Hector Watch from Knightfrank's Baker Street office
We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.
Jud · 19 December 2025
★★★★★ 5/5
TrustpilotJust rented a flat…
Just rented a flat for my Dad through Knight Frank SJWD. Malak was helpful and available from day one and the process was seamless. Thank you!
Raph · 8 February 2024
Agent replied · 23 October 2024
Thank you so much for your kind words. It was an absolute pleasure assisting you Raf, I look forward to hopefully assisting you in the future.Kind RegardsMalak
★★★★★ 5/5
TrustpilotJocelyn is very responsible
Actually, I am considering to change my agent to other companies until I meet Jocelyn for my house manager who makes me feel Knight Frank trustworthy and responsible. She is trying to solve my problems for service charges again and again till everything is settled. I feel safe to ask Knight Frank to manage my property maybe other properties in the future.
Fei · 16 September 2024
Agent replied · 23 October 2024
Thank you for your kind words. Your satisfaction is my priority, and I look forward to continuing to provide the support you need. I’m grateful for the opportunity to manage your property and any future ones.Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotAlfie Rippon has been great in helping…
Alfie Rippon has been great in helping with the end of tenancy logistics
Julie · 1 October 2024
Agent replied · 23 October 2024
Dear Julie, Thank you for the kind words and I’m glad it was a smooth process for you.I wish you all the very best. Kind regards,Alfie
★★★★★ 5/5
TrustpilotKnight Frank Ascot
Definitely recommend Stefanie at Knight Frank Ascot, she helped us with property in Ascot whole process went very smoothly without even a single phone call.
Shafeeque · 20 February 2024
Agent replied · 23 October 2024
Dear Shafeeque, Thank you very much for your kind words. It’s been a pleasure helping you with your move and if you need anything else at all in the future, please do not hesitate to get in touch. Kind Regards, Stefanie
★★★★★ 5/5
TrustpilotProfessional & easy to deal with
Very professional, efficient and pleasant to deal with. Angharad Lonnon and her team were excellent. Would highly recommend.
Mr · 4 July 2024
Agent replied · 23 October 2024
Thanks David, it was a pleasure to be able to help, best of luck in your new home.Angharad and the Elmbridge Lettings Team
★★★★★ 5/5
TrustpilotMark was amazing
Mark was amazing! He was really quick and efficient. Thank you :)
MH · 11 October 2024
Agent replied · 23 October 2024
Thank you for your kinds words. It was a pleasure assisting you. Mark
★★★★★ 5/5
TrustpilotGiselle as a Coordinator
Giselle acted as coordinator between us and her KF clients.We found her friendly, helpful and, above all, positive smoothing the way to an exchange 12 weeks from our initial viewing. The fact that she was liaising directly with us and our sellers was reassuring and made us feel that there was little room for the all too common misunderstandings which can occur where tensions and emotions run high.Chris and Julia Yemm
Customer · 29 March 2024
Agent replied · 23 October 2024
Dear Chris and JuliaThank you very much for your lovely review, it’s so appreciated. I must say that you were also extremely communicative which was such a help! Wishing you both many happy years in your beautiful new home.Kind regards,Giselle
★★★★★ 5/5
TrustpilotCharlotte Mackintosh
Charlotte Mackintosh has demonstrated exceptional management of my apartment for several years, exhibiting a steadfast commitment to addressing issues promptly and effectively. Her proactive approach and attentiveness to my concerns have been commendable throughout our association. I am grateful for the consistently positive working relationship we have maintained, which has enabled us to achieve optimal outcomes. I extend my sincere gratitude to her for her dedicated service and unwavering support.
Guner · 17 April 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to write such a kind review. I am so glad to hear you are happy with the service that was provided. It was such a pleasure to work with you and manage your property.Best wishesCharlotte
★★★★★ 5/5
TrustpilotGood communication and attention.
Rsnart · 26 May 2026
Agent replied · 27 May 2026
Thank you for the kind review and feedback. ‘Out of Town ’ is a truly unique property that was a real pleasure to sell.
Best regards
Alex and the Knight Frank Ascot team
★★★★★ 5/5
TrustpilotExcellent in all areas.
Knowledgeable, smart, efficient and caring. A great experience in an exceptionally short timeframe.
James · 17 March 2026
Agent replied · 20 March 2026
Thank you so much for taking the time to write such a kind review.
If you ever need anything in the future - advice, recommendations, or support with your next move, I would be delighted to assist again.
Wishing you all the best in your new home!
Annabel
★★★★★ 5/5
TrustpilotAnastasiia has been wonderful …
Anastasiia has been wonderful during the time managing our property. Always on the emails and communicating the updates and relevant matters . Always ready to help and replying to your enquiries. Thank you Anastasiia !
Maryam · 12 June 2023
Agent replied · 23 October 2024
Dear Maryam,Thank you very much for kind words. This is heartwarming to be recognised and knowing that I am doing things right. Wishing you all the best!Anastasiia
★★★★★ 5/5
TrustpilotWe have recently rented our house via…
We have recently rented our house via Knight Frank in Wimbledon. Sian was incredibly helpful throughout the whole process and always kept us informed on progress. The team at KF are very professional and knowledgeable on all matters relating to the residential letting process. Would definitely recommend.
Susan · 2 March 2022
Agent replied · 23 October 2024
Thank you Susan for your lovely review. It has been a pleasure working with you to secure your new tenant and look forward to assisting you again in the future. Kind regardsSian
★★★★★ 5/5
TrustpilotThank you, Grace!
Grace Neal has been very helpful with solving an issue with my tenants. Thank you, Grace!
Muhammet · 2 August 2024
Agent replied · 23 October 2024
You are very welcome Muhammet. My pleasure to help. Thank you and take care. Kind regards,Grace
★★★★★ 5/5
TrustpilotThe Japan Desk has been extremely…
The Japan Desk has been extremely helpful throughout the period of my stay. Thank you very much.
Koichi · 9 July 2024
Agent replied · 23 October 2024
Dear Mr Ohira,Thank you so much for taking the time to write a kind review. It was an absolute pleasure to assist you.We look forward to working with you again in the future.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotThanks Vinnie from renewals
Thanks Vinnie from renewals this was a fast & efficient renewal process !
Jason · 15 September 2024
Agent replied · 23 October 2024
Dear Jason,Thank you for the lovely review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
