5/5
GoogleKay was great instate agent ,very helpful and all round nice person!
Agent replied · 11 June 2024
Thank you Paige! We hope you enjoy your new home!
Trusted Agent profile · Birmingham
Inciti Lettings Birmingham reviews
★★★★★
58 reviews across 1 platform
156 Great Charles Street, Queensway, Birmingham, B3 3HN
Inciti Lettings's office in Birmingham, at 156 Great Charles Street, is rated 4.7 out of 5 across 58 reviews on 1 platform, including 58 Google reviews rated 4.7.
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleI used Inciti Lettings whilst renting in the JQ - Chris was very friendly, helpful and very efficient. If I needed them through my tenancy Chris was very prompt to respond and always helpful.
Agent replied · 11 June 2024
You made it very easy for us Rosie - perfect tenant! All the best, Inciti Lettings
1/5
GoogleUnclear at this stage if they are actually an estate agent interested in letting properties, or have just recruited former doctors receptionists to answer phones all day for a laugh - absolutely impossible to speak to someone who can actually arrange a viewing on a property or assist in any way. Bizarre and bewildering process.
5/5
GoogleKay was absolutely brilliant and communicated so well with me during the whole process. I really can't thank her enough for all her help and would absolutely go to her in the future. Thanks so much Kay!
5/5
GoogleGreat service and Kay made the whole process really painless
Agent replied · 11 June 2024
Kay is great isn’t she!! Thank you for the review!
5/5
GoogleChris at Inciti has been looking out for me throughout my tenancy. I can say with confidence that he is extremely professional and really does have your best interests at heart. His communication is exemplery and he is the source of why my stay was smooth and pleasant. Highly recommend dealing with this agent.
Agent replied · 11 June 2024
Thank you for the review Sheikh, you were a perfect tenant! All the best for the future. Inciti Lettings.
1/5
GoogleNot responsive and not professional we saw the apartment and gave them offer without changing the price it was offered on called them 4-5 times to put the deposit down on the property no response they never connect the call to an agent you just end up calling them several times a day with hardly any responseNegativeResponsiveness, Professionalism
Agent replied · 11 June 2024
We are very sorry you missed out on your preferred property, informing people their offer is declined is the dispiriting part of our job - especially for popular properties where we have several interested parties. We look to inform applicants swiftly when such decisions are made and we can only apologise if this didn’t materialise as quick as you would have liked. We certainly informed you of this during your interactions with us but we would be happy to speak to you in detail about your experience. Kind regards, Inciti Lettings
5/5
GoogleVery nice and efficient. Thanks Isabella! Ken & May
5/5
GoogleOne of the best renting agencies I found so far in Birmingham! Chris and Kay communicate well and always gave me all the updates right away. They are both very understanding and I can say from my own experience, after one year and a half, …
Agent replied · 11 June 2024
It was a pleasure to look after you Sandra - always happy to provide you a reference as needed. … More
5/5
GoogleKay is amazing. Please do not make the mistake of going for anyone other than inciti as a tenant.
5/5
GoogleI had a very good experience with Chris and Kay as my agents during my stay at Kier House. Very understanding and cheerful people. The place is lovely. Keep up the good work.
Agent replied · 11 June 2024
Thank you for the review Delphine, you were a perfect tenant! We are happy you enjoyed the property and wish you all the best for the future.
5/5
GoogleAbsolutely fantastic management from Kay and Chris super understanding and helpful! If your looking for a company you can trust when renting in Birmingham these are the people! Thank you both!
Agent replied · 11 June 2024
Thank you for the review Callum! We wish you all the best on your new venture!
5/5
GoogleI have been using Inciti to manage and let my properties for around a decade and have to say that with Chris at the reigns I never have anything to worry about!
Agent replied · 11 June 2024
Thank you Hong - appreciated!
5/5
GoogleChris of Inciti has been looking after my Birmingham rentals for nearly 5 years. His communication is swift, concise, and just what I need to support my business. Highly recommended.
Agent replied · 11 June 2024
Thank you for the review Peter!! I look forward to you building your portfolio further! Inciti Lettings
5/5
GoogleInciti are amongst the best (better than the bigger chains by far). Pros: …
Agent replied · 11 June 2024
Thank you for the review Henry, if I could review our landlords you would certainly get 5 stars too. … More
5/5
GoogleHad a wonderful time renting with this company. Staff were extremely friendly and helpful. Would recommend and will definitely rent with them again if I move to Birmingham.
Agent replied · 11 June 2024
You are welcome to any of our properties should you find yourself needing a home in Birmingham again!! … More
5/5
GoogleExcellent communication and customer service. Ps, Give Kay a raise!
Agent replied · 11 June 2024
Thanks for the review, Kay will certainly be getting a raise! Regards, Inciti Lettings … More
5/5
GoogleI’ve had the pleasure to deal with Inciti for a few years now and I would highly recommend them. They are honest, friendly and reliable. The best of the best!
Agent replied · 11 June 2024
Thank you Marlon! We feel the same about you and our business relationship.
5/5
GoogleAs a tenant I couldn’t have expected more from an agent. I can’t recommend them enough, it’s a shame they don’t manage all property in Birmingham city centre!
5/5
GoogleWe had Kay as estate agent and she was perfect
Agent replied · 11 June 2024
Thank you Ryan. We hope you enjoy your new home!!
5/5
GoogleThe best agency I've ever dealt with. Both Kay & Chris have been a pleasure to deal with as a tenant. Thanks both!
1/5
GoogleI messaged them on their web page, emailed them, and called three times leaving my phone number. They never got back to me.
5/5
GoogleOnly place for landlords to let your properties out with. He has handled my properties for a while now with no issues at all.
Agent replied · 11 June 2024
Thanks for the review Quoc - much appreciated!
5/5
GoogleInciti Lettings have been great from start to finish. Professional and friendly service. Any minor issues with the property were sorted so quickly. Couldnt recommend them more highly.
Agent replied · 11 June 2024
Thank you Lauren! You made it very easy for us being a great tenant!
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Tell us what you need and we'll put you in touch. Inciti Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
