Dixons reviews

★★★★★ 1/5

Google

Been trying to call these agents for last 2 weeks, probably called over 20 times and only answered once..such a shame the houses I require come under this shambles of letting agents. Very very poor service. Highly wouldn't recommend 👍🏻 …

Desi · 2 May 2025

★★★★★ 5/5

Google

★★★★★ I had an amazing experience with Dixon’s AG! They made the process of buying my first home so smooth and stress-free. The team was professional, knowledgeable, and always available to answer my questions. I couldn’t have asked for better support, highly recommend!

Mohammed · 8 April 2025

★★★★★ 5/5

Google

I would like to say thank you to Dixons at the Acocks Green branch. I am greatful to Courtney who helped me in purchasing my property, he is professional & highly skilled state agent. I’m glad I made the right decision to go with Dixons. Thank you once again and I highly recommend the Acocks Green branch! Qurat

Kaneez · 16 April 2024

★★★★★ 5/5

Google

Massive thanks to Lee, Ricky and the whole team. Professional, friendly and exceptionally helpful. I couldn't have asked for more. Would highly recommend!

B · 10 June 2023

★★★★★ 3/5

Google

Good team at this branch who assisted us with the sale of our property. Efficient service and provided clear information at all stages. An issue on one of the viewings was very quickly resolved and they followed all the internal processes to ensure it was properly documented. The reason for 3 stars (would have been 4) is the recommendation provided for the solicitors to use (Countrywide). We went with these solicitors based on Dixon's recommendation and they were a nightmare in every single aspect. I really hope they stop recommending Countrywide solicitors as it was the worst customer service I have ever experienced (very very slow process, difficult to get through to solicitors, passive aggressive team managers and significant mistakes throughout the legal process). I would highly recommended using Dixons as an Estate Agent, however, do NOT use their recommended property solicitors.

Raj · 10 June 2022

★★★★★ 5/5

Google

Extremely efficient service from start to finish!! I had the pleasure of 3 of the members of staff: Adam, Faye and Georgia. Each assigned an area to deal with, for which they clearly specialise. Adam was the initial contact, who explained the process, rates and how everything would work etc. He came across as a great guy, straight forward, very genuine, honest and down to earth. Told me everything in an easy to understand dialogue, and gave me a sense of clarity for the sale. Faye then conducted the appraisal and took the measurements/photos of the property, before handing over to Georgia who managed the marketing, booked in the viewings and showed the potential buyers around the property (some even out of her working hours to accommodate both me and some of the potential buyers). The transition from one member of staff to another was smooth, and all made me feel like they were at the end of the phone, or available for me to pop in at any time, should I feel the need. They had clearly mastered the delivery of high professionalism, yet somehow always maintaining a friendly, approachable manner. Subsequently, the property sold within 2 weeks!! Once the sale was agreed, Georgia was on the ball in every aspect, keeping me well informed of all progress throughout the process, and even prompting me when need be. Overall I couldn't be happier with the service I received, and what the team at Dixons Acocks Green did for me. I would definitely utilise them again, and would absolutely recommend them to others. Thanks all

Adam · 11 June 2016

★★★★★ 5/5

Google

Lee, Ricky and Liam were all really efficient at coming back to me with any queries I had when buying my house and managed to get the sale pushed through in less than 2 months. I would definitely recommend using Dixon's.

Leah · 10 June 2020

★★★★★ 1/5

Google

The worst estate agents. Especially the mortgage broker Adam, he called me numerous times at 10 pm until he got his payment. Once he’d been paid I never heard from him. Every phone call I made or every email I sent was ignored by him. He …

Shiada · 16 April 2024

★★★★★ 1/5

Google

Spoke to a male employee at 1pm 16.01.23 who said ok and just hanged up the phone when I said my offer which was lower then what he was offered by someone else ..very rude can't believe Dixon's a big company like this have employees like this..I'm in the process of buying a house now and will not be using Dixon's now

Likasombowdy · 16 April 2023

★★★★★ 5/5

Google

The team at dixons were great they advised me throughout as being a first time buyer i did not have much understanding of the process.Adam sorted the mortgage side of things and we managed to get the keys to our property in good time cannot fault these guys,top service.

Jo · 16 April 2023

★★★★★ 5/5

Google

I would highly recommend Dixons, especially, Adam Rhodes, he made our road to buying a house an easy one.

Lyn · 30 October 2024

★★★★★ 5/5

Google

Excellent customer service, kept us informed of viewings, sale of property, would recommend to anyone looking to sell there home, Courtney & Lee brilliant nothing to much trouble.

Sandra · 28 May 2024

★★★★★ 5/5

Google

10/10 service from the team at Acocks Green. They managed my house sale from start to finish, took all the stress away and kept me informed the entire time. They were always easy to get hold of, professional and well informed. A special …

Kay · 16 April 2023

★★★★★ 1/5

Google

I called in 22/02/2020 to arrange viewing for a property for sale on Fox Hollies rd. I was given a slot for 2.15 for 25/02/2020. I was told I will get address sent over. I had no address sent to me via txt or email. I called a number of times but no answer and even left voice message but no reply.

Naser · 10 June 2020

★★★★★ 5/5

Google

i've been dealing with Dixons Acocks Green for few years who provide excellent service, always at hand for updates and recent purchase was completed within 6 weeks with help of Ricky and Dan who were always on the case to get matter concluded. i would highly recommend the team at Acocks green branch whether buying or selling who provide excellent service.

Mo · 11 June 2019

★★★★★ 5/5

Google

Recently Gavin from the Acocks Green branch arranged our mortgage.I was very happy with the service from start to finish. He is very professional and courteous and made the whole process very easy.The service was exceptional and highly recommended. Rehana and Khalid KhanPositiveResponsiveness, Quality, Professionalism, Value

Rehana · 10 June 2022

★★★★★ 5/5

Google

As a FTB the guys at Dixons have been really helpful with my search. They've really helped me understand the current market and although I am still looking I am sure they will find something for us.

Neale · 16 April 2023

★★★★★ 1/5

Google

Very poor company service is so bad they’ll take your money and don’t do anything to assist you then demand more fees for doing nothing save yourself a lot of stress and hassle do not use them they’ll avoid all of your phone calls and emails never get back to you and try blame you disgusting

Kishan · 11 June 2019

★★★★★ 5/5

Google

I sold my mother in law's house with Dixons earlier and found Dan, Ricky and Lee to be really helpful, so much so that I went back to them when it was time to sell my own property, couldn't recommend them enough. However, I did have major difficulties with the conveyancing services

Graham · 10 June 2020

★★★★★ 1/5

Google

Liars and scammers all they do is take your money and do nothing about repairs.

Josephine · 16 April 2024

★★★★★ 4/5

Google

From start 2 finish they helped me though the process. Buying my 1st house was a new experience , and now I'm over the finish line I am so grateful 4 the support I received.

David · 10 June 2022

★★★★★ 1/5

Google

Waste of time...really!!!

Rob · 16 April 2024

★★★★★ 5/5

Google

Ricky Reynolds has really worked hard on my behalf to bring the sale to a successful conclusion, helping us to navigate some complex issues along the way. I recommend Dixons wholeheartedly.PositiveResponsiveness, Value

Andrew · 10 June 2021

★★★★★ 5/5

Google

Professional, dedicated. Overall, absolutely fantastic team! Thanks for selling my property and so quickly!

Owen · 16 April 2023