Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have used David Smith Mortgage Advisor a few times now. Has been a smooth sailing experience on all occasions. He makes everything stress free! I would highly recommend to all my friends, family and colleagues, and I wouldn't go anywhere else in future.
Gemma · 13 June 2019
Agent replied · 11 June 2024
Thank you for the great 5 star review and recommedation. I'm pleased to see that you benefited from the passionate and personal approach taken by David at the Kingstanding branch of Dixons estate agents.
Kind Regards
★★★★★ 5/5
GoogleThe whole team were very professional and friendly Gemma who did the viewings was very enthusiastic and polite .First rateservice
Raymond · 12 June 2023
Agent replied · 11 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received excellent information that we asked for. Provided with regular updates on interest of our property. Excellent advertising promotion. Staff friendly helpful all times professional. Highly recommend.PositiveResponsiveness, Professionalism
Mary · 12 June 2022
Agent replied · 11 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service provided by Danielle Robinson. She arranged my mortgage and insurances without any stress. Excellent customer service, will definitely use Danielle again, nothing was ever too much trouble and she always kept me up to date with my mortgage application. Thank you!
Nicky · 13 June 2018
Agent replied · 11 June 2024
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Dixons in the Kingstanding branch. Regards, Sarah.
★★★★★ 5/5
GoogleA very good service, made purchasing a property very quick and easy. 10/10 and would recommend.
Mohsin · 17 July 2023
Agent replied · 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZahida Bhanji helped me sort out a life insurance policy and critical illness cover and secured a competitive quote with a top company which I was very pleased with. In spite of my own late replies and lack of responses, Zahida stuck with me and helped me all the way through. It is a weight off my shoulders so thank you again for your kindness and professionalism! I shall recommend you I promise.
Stean · 13 June 2018
★★★★★ 5/5
GoogleSam Bailey at the sales progression team worked tirelessly for 12 months to get the sale through. She went above and beyond what I would have expected and her communication skills were exceptional. I would have no hesitation in recommending Dixons
Roy · 13 June 2018
Agent replied · 11 June 2024
Brilliant to see that you would recommend the Kingstanding, Dixons team due to their hard work, especially Sam who helped progress your sale. Wonderful to read that you found the communication exceptional and that Sam went above and beyond your expectations. Thank you for your 5* review and best wishes in the future, Scott.
★★★★★ 5/5
GoogleGood communication, easy to deal with. Worth the little bit extra to have peace of mind.
David · 12 June 2023
Agent replied · 11 June 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleRecently bought a house, Zahida helped great throughout kept constantly in touch and fast to respond to emails. Very much appreciated thanks for all your help!
Berridgeab · 12 June 2022
Agent replied · 11 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received excellent information that we asked for. Provided with regular updates on interest of our property. Excellent advertising promotion. Staff friendly helpful all times professional. Highly recommend.PositiveResponsiveness, Professionalism
Maureen · 11 January 2022
Agent replied · 10 January 2025
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can recommend the services of Andy and Gemma, they were professional, helpful and ensured all our requirements were met in relation to our sale. 5 star service.PositiveResponsiveness, Quality, Professionalism, Value
Olaoluwa · 12 June 2021
Agent replied · 11 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExcellent service both due to the pandemic situation and legal problems with access to my mother's property. They worked beyond normal working hours to get the deal over the line
Nigel · 12 June 2021
Agent replied · 11 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAndy and Zahida have been absolute stars and helped me and my husband buy our house with ease. Always avaliable when needed. Their team comes well recommended. Parveen and Ansar
Parveen · 12 June 2021
Agent replied · 11 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleCalled twice to put my property on rent. The person picked the call was nice took my name and number but letting team didn't come back to me. Glad not doing business with them..
Muhammad · 12 June 2020
Agent replied · 11 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.
★★★★★ 5/5
GoogleGood professional service :)
Always promptly return my calls and keep me informed.
Warren · 12 June 2023
Agent replied · 11 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good service, made me feel at ease! Explained everything clearly, highly recommend!
Neil · 12 June 2023
Agent replied · 11 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWarm and friendly people, very prompt to assist with all queries. A very personalised service offered to make everyone feel comfortable and welcome
Sakab · 12 June 2022
Agent replied · 11 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur first time experience was very successful. We were well guided throughout the process and staff were friendly and professional. We look forward to more working opportunities with them and would definitely recommend their services.
Esther Adoghe
JA · 13 June 2018
Agent replied · 11 June 2024
Thank you very much for this great review and recommendation. The team at Dixons in Kingstanding are always ready and willing to deliver an exceptional service to every customer. It is great to see that you benefited from their proven 5* service. Best wishes, Sarah
★★★★★ 5/5
GoogleBoth me an my partner are very happy with the service we received from zahida such a lovely lady would definitely recommend to all my friends and family such a pleasant experience thankyou so much
Jajay · 13 June 2019
Agent replied · 11 June 2024
Hi Jajay, thank you for your 5* review and kind comments. I'm pleased to hear that you would recommend Zahida and the team. All the best, Mike.
★★★★★ 5/5
GoogleDixons very good agency and specialy zahida realy hard worker i appreciate her so I recommend ppl to choose themPositiveQuality
Michael · 12 June 2022
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGiven covid i think Dixon's did a great job in selling our house. They did all viewings and dealt professionally with us and prospective buyers. Thanks.PositiveQuality
Anthony · 12 June 2021
Agent replied · 11 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat customer service received from Dixons. Trustworthy agent. David who valued the property needs specific mention - highly recommend.
Siobhan · 12 June 2022
Agent replied · 11 June 2024
Thank you for your brilliant 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleGood service and fast responses from Zahida. Any issues that arose were dealt with.PositiveResponsiveness
Jessica · 13 June 2022
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe manager and his colleagues are efficient and proactive. We received friendly advice and would highly recommend the company
M · 12 June 2021
Agent replied · 11 June 2024
Thank you for the glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
