1/5
TrustpilotBad service
Trusted Agent profile · Birmingham
Connells Kingsheath, Birmingham reviews
★★★★★
1,829 reviews across 2 platforms
93 High Street, Birmingham, B14 7BW, B14 7BW
Connells's office in Birmingham, at 93 High Street, is rated 2.2 out of 5 across 1,829 reviews on two platforms, including 206 Google reviews rated 4.3.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
1/5
TrustpilotPhone Query
Rude, judgmental and unprofessional, this is why I generally stay with the good agents in town!
1/5
TrustpilotThis estate agent is the worst
This estate agent is the worst! Avoid at all costs
1/5
TrustpilotLack of communication and inefficient
The mortgage advisor is not communicative and the process is really slow
1/5
TrustpilotWorst estate agent I have ever come…
Worst estate agent I have ever come across
1/5
TrustpilotRubbish
I could write pages and pages here. I will never use again.
1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars! Unprofessionalism at its finest!Stay Away!
5/5
Trustpilotexcellent service from the Kings Heath branch!
Very friendly, professional, helpful staff.... nothing too much trouble. Would highly recommend.
1/5
TrustpilotUks most bad company
Uks most bad company Do not Recommended to any one
1/5
TrustpilotCan any of your so called surveyors…
Can any of you so called surveyors value a property?
1/5
TrustpilotAVOID
AVOID! AVOID! AVOID!COMPLETELY USELESS LETTING AGENTSSPECIALLY SHANA LANSDALE
1/5
TrustpilotThe worst experience ever
The worst experience ever. Rude,unprofessional staff!!
1/5
TrustpilotA total shocker
A total nightmare from start to.....well it's not finished yet!
5/5
GoogleSatisfied
Agent replied · 8 September 2025
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotRude
Rude, unhelpful and 'economical' with the truth.
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
Trustpilot.POOR
. POOR POOR POOR POOR POOR
1/5
TrustpilotPoor service
Not rude but terribly poor all round service.
5/5
TrustpilotThey are awesome
They are awesome. Highly recommended
1/5
TrustpilotVery bad and unproffesional servise!!!!
Very disappointed!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Kingsheath, Birmingham
How many reviews does Connells Kingsheath, Birmingham have?
Connells's Birmingham office has 1,829 reviews across two platforms: 206 on Google, 1,623 on Trustpilot (across the whole business).
What is Connells Kingsheath, Birmingham's rating?
Connells Kingsheath, Birmingham is rated 2.2 out of 5 across all 1,829 reviews, and 4.3 out of 5 on Google from 206 reviews.
Where is Connells's Birmingham office?
Connells Kingsheath, Birmingham, 93 High Street, Birmingham, B14 7BW, B14 7BW.
