1/5
Shocking level of customer service
Shocking level of customer service. I canβt understand how this company is still in business. Will hopefully never have to use them again.
Trusted Agent profile Β· Birmingham
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1,772 reviews across 2 platforms
158 High Street, Harborne, Birmingham, B17 9QE, B17 9QE
Connells's office in Birmingham, at 158 High Street, is rated 2.1 out of 5 across 1,772 reviews on two platforms, including 133 Google reviews rated 4.3.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
Shocking level of customer service
Shocking level of customer service. I canβt understand how this company is still in business. Will hopefully never have to use them again.
1/5
Biggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
Be careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
People in branch were helpful andβ¦
People in branch were helpful and informative
5/5
Thank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
Very friendly staff giving me good feedback on my property π β¦
5/5
Helpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
was good experience especially lauroβ¦
was good experience especially lauro coordinated well really appreciate the service.
1/5
Terrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
Waste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
I would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
Connels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
Not with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
Thank you to Connells Letting Managerβ¦
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
No progression route for an ethnicβ¦
No progression route for an ethnic minority!
1/5
absolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
I've used Connell for 4 house purchasesβ¦
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
They sold my house in the mostβ¦
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
Terrible company
Terrible company, Terrible estate agents .
1/5
Bad service
1/5
Waste of time
Waste of time, donβt bother with this useless and incompetent business.
1/5
no interest in helping theβ¦
no interest in helping the tenant...just the money they are afterdo not trust
1/5
Unprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
Customer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.