Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
MF&P · 18 August 2021
Agent replied · 10 June 2024
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
★★★★★ 1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Gill · 6 May 2021
Agent replied · 10 June 2024
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Malcolm · 30 September 2022
Agent replied · 10 June 2024
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
★★★★★ 5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Mr · 14 October 2022
Agent replied · 10 June 2024
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
★★★★★ 1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Paulina · 3 September 2019
Agent replied · 10 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
JC · 13 October 2021
Agent replied · 10 June 2024
Hello JC, thank you for five star review. We are happy to have helped!
★★★★★ 5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Kamila · 9 January 2023
Agent replied · 10 June 2024
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
★★★★★ 5/5
TrustpilotCarter Jonas Oxford - great experience
Positive experience with Julia Wilson. Very helpful.
Mmgr · 25 October 2022
Agent replied · 10 June 2024
Hi there, thank you for your positive review for our Oxford team. We're so pleased to hear you were happy with the service provided to you. Please don't hesitate to let us know if there's anything else we can help you with.
★★★★★ 5/5
TrustpilotWould highly recommend
Would highly recommend, very helpful and professional from start to finish.
Customer · 7 April 2022
Agent replied · 10 June 2024
Hello, thank you for the five star rating. Our team aim to support our clients to the best of our ability. Do not hesitate to contact us in the future.
★★★★★ 4/5
TrustpilotProfessional
Professional, serious, and effective.
Joe · 22 December 2022
Agent replied · 10 June 2024
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
★★★★★ 5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
J · 20 May 2021
Agent replied · 10 June 2024
Thank you for the great star rating! We look forward to continue working with you in the future.
★★★★★ 5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Nigel · 6 July 2022
Agent replied · 10 June 2024
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
★★★★★ 5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Kyle · 11 February 2022
Agent replied · 10 June 2024
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
★★★★★ 5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Charlie · 14 November 2021
Agent replied · 10 June 2024
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
★★★★★ 4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Louise · 12 September 2021
Agent replied · 10 June 2024
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
★★★★★ 5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Will · 12 May 2021
Agent replied · 10 June 2024
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Emma · 8 February 2022
Agent replied · 10 June 2024
Hi Emma, thank your for the positive review!
★★★★★ 5/5
TrustpilotGreat service from the Oxford…
Great service from the Oxford residential lettings team.
Andy · 9 June 2021
Agent replied · 10 June 2024
Hi Andy, thank you for the great star rating - we are happy to have helped! Please do not hesitate to contact us in the future.
★★★★★ 1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
John · 25 October 2016
Agent replied · 10 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Natalie · 16 March 2021
Agent replied · 10 June 2024
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
★★★★★ 5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Tiffany · 7 October 2021
Agent replied · 10 June 2024
Hi Tiffany, thank you for the five star review!
★★★★★ 5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hugh · 12 May 2021
Agent replied · 10 June 2024
Hello Hugh, thank you for the great star rating!
★★★★★ 1/5
TrustpilotUntrustworthy Newbury branch
Untrustworthy, underhand Newbury branch.I Would not recommend even contacting them.
Kurt · 27 July 2022
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Laura · 24 February 2026
Agent replied · 6 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.