4/5
GoogleGood service, nice staff. We were first-time movers, so a little more clarity and info would have helped but they were great all-round!PositiveProfessionalism
Trusted Agent profile · Birmingham
Burchell Edwards Birmingham reviews
★★★★★
304 reviews across 1 platform
2-4 Hurst Lane, Castle Bromwich, Birmingham, B34 7HR
Burchell Edwards's office in Birmingham, at 2-4 Hurst Lane, is rated 4.3 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 4.3.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleFast track for letting
5/5
GoogleVery happy with our experience, excellent company, answered any questions we had and helped every step of the process especially as we wanted to move quite quickly
5/5
GoogleVery reliable Agency.
5/5
GoogleEmily & Katie have been absolutely brilliant throughout the whole process. Quick responses and very helpful. Would recommend to anyone looking to rent a property!
5/5
GoogleFantastic service from Tom and Emily in the lettings team. Let my property out in 24 hours to fantastic tenants. Would never use anyone else.
5/5
GoogleRob the mortgage advisor sorted my mortgage for me. Made the process very easy and delivered on all his promises. I would recommend his services.
5/5
GoogleMy recent experiences with Emily and Katie at Burchell Edwards have been great with excellent customer service and superb communication. Thank you...
5/5
GoogleGreat service from these guys. Communication was good and we were kept up to date throughout. Highly recommended.
1/5
GoogleAwful,apparently signed up to energy supplies without our consent,run by people who are only interested in profits,young people who seriously lack people skills.
1/5
GoogleAwful company to deal with. They have charged me more than agreed and have not been very good at communication.
5/5
GoogleExcellent service and proactive approach by staff. Joanne in mortgage department made my whole mortgage process smooth. Highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 27 December 2025
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
5/5
GoogleJames is legend!!
Agent replied · 11 October 2026
Thank you for the kind words, we're thrilled to hear that James provided excellent service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service thank u Kayleigh & rob🙏🏻 …
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for your feedback and we’re really sorry if things didn’t go as expected. If you don’t mind sharing more, just drop us an email at complianceresidential@connells.co.uk and we’d love to help.
5/5
GooglePerfect 👌🏿 …
Agent replied · 11 October 2026
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
4/5
GoogleGood Professional Service.PositiveResponsiveness, Professionalism
5/5
GoogleAlways have excellent service from Emily & Katie
5/5
GoogleGood customer service
1/5
GoogleNever easy with this company.
5/5
GooglePrompt, efficient and reliable!
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
