Trusted Agent profile · Birmingham
★★★★★
74 reviews across 2 platforms
107 ? 108 Icknield Port Road, Edgbaston, Birmingham, B16 0AA, B16 0AA
Aston Bradley's office in Birmingham, at 107 ? 108 Icknield Port Road, is rated 3.8 out of 5 across 74 reviews on two platforms, including 61 Google reviews rated 3.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
GoogleNo helpfull so many time contact every time get promised that we will send you the email but not. Simply poor
Hello Mr Taqi. According to our system, you were emailed on 4th November at 11:15am - the email appears to be successfully delivered so we would suggest checking your spam/junk files. Kind regards, Team AB
5/5
GoogleWe contacted Aston Bradley for a house valuation. We had never used them before but saw them on the RICS website. Have to say could not as for better service. Alli provided clear and added information, everything was done on time and when scheduled. The pricing was very fair. Could not fault them for Carrying out a house valuation. Recommend.
5/5
TrustpilotBest in the business by far
Best in the business by far. Never had issues with these guys they been looking after my property for almost 10 years. Not one bad word to say. Thank you for everything.
Thank you so much for your kind review! It's been a pleasure to work with you and we look forward to working with you again in future. Kindest regards - Aston Bradley
5/5
GoogleI am renting out a property through Aston Bradley and all of their staff, especially Mr Ali, he is very friendly and honest. They have been handling all of my queries regarding my property and have always kept me up to date with whats going on. Honest and reliable estate agents. Excellent customer service. I would highly recommend them to anyone.
1/5
GoogleUnprofessional and incompetent! This is based on many occasions where I have attempted to communicate with the branch based in Perry barr. The staff appear unknowledgable, deceiving and unhelpful. I feel sorry for people who are trying to sell with them. I imagine the lack of communication with potential buyers would cause a delay in sales, reduction in property prices
5/5
GoogleBrilliant estate agent that are very knowledgeable and look after you
Thank you for your 5 Star review! We really appreciate your kind comments - Team AB
3/5
TrustpilotSlow response to queries.
As a landlord one of my main concern is that Aston Bradley is not as efficient at responding to request for information, via email.
Hi Jennie. Thank you for your feedback. We would love to know how we could improve our services so, if you can, please send me a message at edgbaston@astonbradley.co.uk so we can look into this further for you. Kindest regards - Aston Bradley
1/5
GoogleLook like they have issue with Indian Muslim, over 3 month no of property viewed with them and alway give different different excuses. With 3 person income £4500 not enough for them. If you don't like to give property then clearly say no. Stop wasting time.
5/5
TrustpilotI purchased my property through Aston…
I purchased my property through Aston Bradley, they where very helpful throughout the process. I would recommend using their services to all.
Thank you so much for your kind words. We are very pleased to hear that you are happy with our service and look forward to working with you again in future. Kindest regards - Aston Bradley
1/5
GoogleI was dealing with Alia who was very rude,. Horrible Service. Too Lazy to even reply to a phone or an email to let you know whats happening with your application. Would never recommend using this agency.
2/5
GoogleParking is always a problem
1/5
GoogleEvery time they ask for visit but they don't want to give us .I don't know why they call for vist and why they don't reply I visited almost 3 to 4 time but i didn't got any rent house from them.
5/5
TrustpilotExcellent and professional team.
Excellent and professional team. Highly recommend Aston Bradley for all your property related needs. Great service and always helpful..
Thank you for your review Akiel! Your recommendation means a lot to us. Kindest regards - Aston Bradley
5/5
GoogleOne of the few trust me this is the only agency that I have been and the representatives they are actually human beings that you can actually talk to and don’t think you are there just for your money. Once I had an issue they fixed immediately.
5/5
GoogleI've been renting a property through them for the past 3 years, any issues I had were always resolved quickly, and the staff were always friendly and happy to help, will definitely look at renting a property with them again in the future!
5/5
TrustpilotExcellent service
Excellent service. On time every time!
Thank you so much for your review Zeeshan! We're so glad that you're happy with our services. Kindest regards - Aston Bradley
4/5
TrustpilotEfficient and reliable
Thank you for your kind review, Tony! Kindest regards - Aston Bradley
5/5
GoogleGreat service , exllecent time keeping and management is outstanding. Highly recommended for everyone. They will go out the way to help you with anything. I won’t be going anywhere else for sure.
5/5
GoogleExcellent agency. Staff are experienced, polite, helpfull and professional in every way. Never had any issues with them and I fully recommend Aston Bradley to all my friends and family.
1/5
GoogleHell will freeze over before they get back to you. Poor poor service.
5/5
GoogleFantastic staff very freindly expert advice given when needed 5 staff so always someone on the end of the phone
4/5
GoogleGood Owners and a family business that has the customers interest at heart
1/5
GoogleAVOID AT ALL COST, POOR CUSTOMER SERVICE.
1/5
GoogleHorrible customer service, would not recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
