Trusted Agent profile
★★★★★
72 reviews across 2 platforms
107 ? 108 Icknield Port Road, Edgbaston, Birmingham, B16 0AA, Birmingham B16 0AA
Aston Bradley's Birmingham office at 107 ? 108 Icknield Port Road is rated 3.7 out of 5 across 72 reviews on two platforms, including 59 Google reviews rated 3.7. Checked 9 October 2026.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI had a very good experience with AB, specifically with Ali who helped me to find my rented accommodation quickly and smoothly. He was professional, polite, friendly and understanding throughout the viewing process and answered any questions I had. I feel confident that I am with a reliable Estate Agent who is very good at building solid relationships and is very down to earth. Definitely recommend AB to anyone. Thank you Ali!
5/5
GoogleAli was brilliant, professional, efficient, and got the job done with no fuss. He carried out the survey promptly and had the full report back to us in no time, which was hugely appreciated given the tight timelines we were working to. … More
5/5
GoogleAli & Marian were very helpful & responsive throughout the entire process. As first time buyers, we needed the support and they came through when we needed them. Would definitely use their services in the future when needed.
5/5
GoogleMy experience renting with Aston Bradley has been simply the best I had so far. Alya who handled the letting procedure was exeptional in her reliability, accessibily, kindness and care. I would definitely advice anybody who fell on a rogue letting agent in the past, and is looking to for a way out, to contact this agency. I never recommended a letting agent before but these guys will really change your mind. They interact with you in the most open, welcoming and caring way everytime you contact them, and never sound annoyed, or rude. They are tenant orientated and sincere with you right from the start. To summarise I feel they simply understood exactly the how to being an oustanding letting agency. Shout out to Alya again,letting manager in perry barr. Thank you so very much for the quality of your service.
5/5
GoogleOne of very professional Estate Agents and Ali is a polite person , always very helpful , for any kind of property matters , sales , buying , letting or managing property as well as managing documents , they are very good at it , using Ali for years now shifted from Aston six ways to Edgbaston, highly recommended estate agents ...
5/5
GoogleI recently used the services of Ali to survey my property, and I couldn't be more pleased with the experience. From the outset, he was incredibly approachable and friendly, making the entire process smooth and stress-free. His professional … More
5/5
TrustpilotProperty Management
As a Landlord, I have used property Agents in the past who have been unprofessional and could not care less about the properties under their management. Aston Bradley is the total opposite, one of a kind. The properties both Commercial and Residential under the management of Aston Bradley have been managed professionally, with the utmost attention keeping tenants and Landlord extremely satisfied, very few Agents can deliver this level of service. I have no hesitation in recommending Aston Bradley and continue to enjoy a fruitful relationship.
Thank you so much for your kind review! We're very happy to hear that you are satisfied with our service and would like to take this opportunity to thank you for your custom and support. We look forward to continuing to work with you in the future. Kindest regards - Aston Bradley
1/5
TrustpilotVery unprofessional staff who work…
Very unprofessional staff who work here. I called on numerous occasions to chase up on a offer I placed. The agent was rude and no courtesy to even call or message with an outcome. Every single time I have had to call and chase things. Staff need to attend a customer service class and to deal with customers regardless of the outcome. Would never recommend .
Thank you for your feedback. According to our system, you were contacted prior to the sale of the property to invite you to place a 'best and final' offer. As we did not receive a response from yourself, the property was sold to an alternate party. We appreciate your disappointment and wish you the very best in your future property endeavours.
5/5
TrustpilotI live in London and was worried about…
I live in London and was worried about letting out my property in Birmingham but Mr.Ali, Miss Aliya , Miss Ola and rest of the team in the office been very supportive and helpful right from the start. Now it's been fourth month that I let out my property and I really dont have any worries as the team look after my property and tenants, like their own.
Thank you so much for your kind review! We're glad that you are happy with our service and we look forward to continuing to work with you in future. Kindest regards - Aston Bradley
1/5
TrustpilotUnprofessional service
I saw Aston Bradley posted the new property advertisement on their own web site on April 1, Friday. I called on Monday speaking to them regarding the apartment renting. The reception put down my name and contact number, saying another agent would call me back tomorrow. No one contacted me next day, so I called on Wednesday and talked to the same receptionist. She said the agent was sick, but she would let agent to call me. I still didn't hear anything from them, so I called on Friday, April 9. I got the answer machine saying their opening time, saying Friday close at 12:45 to 1:45. I called after 2:15 PM, but no one picked up the phone. This Tuesday April 12 morning, I called again. The same receptionist answer my call. I told her that I was interested in the same apartment and wanted to book the viewing. She told me the apartment was on the process of offering, so it couldn't offer any viewing. I explained to her that I didn't hear any contact from your agent regarding this apartment. It was not right that the agent did not give me the contact regarding the renting, then offer the apartment for somebody else. The agent is very unprofessional to deal with clients and the people working there were not enthusiastic toward their jobs.
5/5
GoogleSpoke to the estate agent staff (Ula) regarding an issue. She was very help and she followed up on the matter to find out if the issue had been resolved. We received an excellent service from Aston Bradley. Thank you Ula for your help.
5/5
GoogleWe used Aston Bradley Chartered Surveyors for a survey on our house, and they did a fantastic job. The team was prompt, professional, and very efficient. They provided clear and detailed information, which made the whole process stress-free. Excellent service, highly recommended!
5/5
GoogleAston Bradley Chartered Surveyors recently conducted the survey for our house, and we were very impressed with their efficiency and professionalism. The process was smooth from start to finish, and their team was thorough and clear in their … More
1/5
GoogleI have booked appointment in past for may many time they confirmed it ask for documents and deposit .I attand office wit it.when ever I accepted deal they make excuses like ...owner is out of country , owner dont want to give,owner has decided to give some one on its own, Lady who work there is so rude and unprofessional Every time lied If you dont want to give certain community certain cast or certain people from certain countries than dont waste others time
5/5
GoogleHaving dealt with many estate agents I'm used to delays in responses, constantly having to provide the same info and being left uncertain with respect to next actions. Having liaised with Alya from Aston Bradley, I must say my experience with Aston Bradley was brilliant. Very professional, prompt with responses and she went above and beyond to ensure our needs were met. A credit to the organisation. Will certainly recommend Aston Bradley and will be using them again in future. 5 Star service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe hired Mr Mohammed Ali to do home surveys which we bought in 2020 he found out lots of hidden defects and valued the property accordingly. He is a very polite man and has excellent customer service skills
5/5
GoogleAston Bradley have managed both residential and commercial property for us over the last 10 years. I have found the Company and Staff to be courteous and Professional to the highest standards. Indeed, since taking over property management from a previous Company, our turnover has increased and management costs have been very reasonable. Advice whenever required is prompt and meeting current regulations. I have no hesitation in recommending this First Class Estate Agency, we have dealt with many in the past and this genuinely meets all our requirements.
1/5
GoogleTerrible service!, and i think some of the listing are fake because they never get back to you about them. I don't know the name women who keeps answering the phone when i call but she hasn't got a clue. I would say when runing a business it is recommended to employee professional staff to answer the phone as they are the first point of contact for potential customers rather than someone who should be working in a nail parlour.
1/5
TrustpilotCompany owned by a Pakistani guy using…
Company owned by a Pakistani guy using the alias Jayson Bradley - leaving inappropriate and racist comments towards an interracial couple on tiktok
5/5
GoogleAn excellent service that was able to be speedily deployed at short notice just days before Xmas
1/5
GoogleNo helpfull so many time contact every time get promised that we will send you the email but not. Simply poor
Hello Mr Taqi. According to our system, you were emailed on 4th November at 11:15am - the email appears to be successfully delivered so we would suggest checking your spam/junk files. Kind regards, Team AB
5/5
GoogleWe contacted Aston Bradley for a house valuation. We had never used them before but saw them on the RICS website. Have to say could not as for better service. Alli provided clear and added information, everything was done on time and when scheduled. The pricing was very fair. Could not fault them for Carrying out a house valuation. Recommend.PositiveResponsiveness, Professionalism, Value
5/5
TrustpilotBest in the business by far
Best in the business by far. Never had issues with these guys they been looking after my property for almost 10 years. Not one bad word to say. Thank you for everything.
Thank you so much for your kind review! It's been a pleasure to work with you and we look forward to working with you again in future. Kindest regards - Aston Bradley
5/5
GoogleI am renting out a property through Aston Bradley and all of their staff, especially Mr Ali, he is very friendly and honest. They have been handling all of my queries regarding my property and have always kept me up to date with whats going on. Honest and reliable estate agents. Excellent customer service. I would highly recommend them to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Aston Bradley's Birmingham office has 72 reviews across two platforms: 59 on Google, 13 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Aston Bradley is rated 3.7 out of 5 across all 72 reviews, and 3.7 out of 5 on Google from 59 reviews, checked 9 October 2026.
Aston Bradley, 107 ? 108 Icknield Port Road, Edgbaston, Birmingham, B16 0AA, Birmingham B16 0AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.