4/5
Professional service
The agent was ready for us and knowledgeable about the property we were viewing.

Trusted Agent profile · Birmingham
★★★★★
2,261 reviews across 3 platforms
10 High Street, Longbridge, Birmingham, B31 2UQ
Part of A P Morgan, see every office.
A P Morgan's office in Birmingham, at 10 High Street, is rated 4.9 out of 5 across 2,261 reviews on three platforms, including 188 Google reviews rated 4.7.
188
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
2,066
Reviews on Trustpilot
Business-wide
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
4/5
Professional service
The agent was ready for us and knowledgeable about the property we were viewing.
5/5
Helpful & informative chaperone (Corinne)
Corinnne was punctual,friendly and welcoming. She gave us good relevant information about the age of the boiler for example and allowed us to enthuse about the property rather than telling us what she thought.
5/5
I put my property on the market and…
I put my property on the market and thought it would be a while before it sold, but A.P. Morgan found a buyer fairly quickly.
Hi Gaynor, thanks for the great review, we are delighted that your experience with us was positive and we were able to sell your home quickly!! All the team at AP Morgan wish you the best.
5/5
An unexpectedly enjoyable experience.
I had a very strong opinion on what should be emphasised about the house - these included the location, general size, large garden, all big ticket items replaced and safety checks completed satisfactorily. Mark picked up on these and immediately led the viewings from this aspect in a very positive but subtle way. He showed the property in a very honest and straightforward fashion and I felt he made all the viewers feel comfortable and at ease. From my perspective it was an enjoyable and stress free experience. By the time I arrived home after the viewings, there were already two offers in my email inbox. The property was previously managed by another estate agent and I was very disappointed with that experience - from initial photographs and write-up to the 'offers' received, so these dealings with A P Morgan and Mark & Paul this morning have gone a long way to remedy that disappointment. The only small criticism I would have is that with six back-to-back viewings on 15 minute intervals, was not giving the viewers quite enough time for proper discussion. I felt that a couple of the viewers would have appreciated a little longer to get answers to questions they had, as there is quite some history with the house. Overall, extremely happy.
5/5
Carly & Elysia were helpful throughout…
Carly & Elysia were helpful throughout and kept on top of everything from start to finish. It made the whole process a lot easier having a team who responded quickly and acted consistently as a medium of communication between the vendor and I. Thank you both for your help!
5/5
Great photos and brochure
Only just put the house on the market but just wanted to mention Chloe the photographer, She took some great photos really making the most of the rooms and garden area. The brochure was with me the same day and so was the house on the market with all photos, room plans and wording being agreed.
Hi Lindsay. Thankyou very much for taking the time to leave us a 5 star review. We are glad you've had a great service with us so far. I am sure this will continue through the rest of your time with us!
5/5
Excellent customer service
Excellent customer service. Thank you Corrine for a smooth and informative property viewing.
Hi.Thankyou for leaving us a 5 star review! We're pleased to hear that you've had a great experience with us! It's lovely to hear that Corinne was so helpful and informative!Wishing you all the best for the future!
5/5
Very helpful agent
Great viewing mark the agent was very helpful, professional polite and didn’t rush us in our viewing He was there ready to great us
Hey Martin, thanks for the great review, we are delighted that your experience with us was positive!
5/5
Property Visit
Viewing agent was informed about the property and any renovations/ modifications which had been made. Approachable and friendly with regard to any questions raised during the viewing.
Hey Alex. thank you for that great review!
5/5
Excellent
Excellent service from beginning to end. A special thanks to Sharon Lewis who went above and beyond with her excellent communication and regular updates. I wouldn’t hesitate to use this company again and will recommend to all of my friends and family.
5/5
Nikki was very nice and friendly and…
Nikki was very nice and friendly and very professional. We had a very good experience.
Hi Madihah, thank you for the lovely feedback about Nikki - we are glad your viewing went well!
5/5
Just had Chloe round to do the photos
Just had Chloe round to do the photos. She was really helpful telling me where she was going so we could sort our dog who is a very boisterous young beagle. The photos were brilliant.
Hi Steven, thank you!
5/5
Lacey greater us with a smile and was…
Lacey greater us with a smile and was vet friendly.Was a nice change to be given printed information on the property.Overall the experience was great and helpful.
Hey Daren, Thank you for that lovely review! We are delighted to hear that your experience with us is positive.
5/5
I found Corrine to be very professional…
I found Corrine to be very professional and extremely friendly.She was very knowledgable regarding the property I viewed and advised me well regarding the current situation with the vendor and the overall sale history.I would recommend her professionalism and whilst I’m still actively seeking to purchase property within the area I hope to see her again on any future viewings.
Hi Marcus. Thankyou for taking the time to leave us a 5 star review! It's lovely to hear the Corinne was so professional and friendly. Wishing you all the very best for the future!
5/5
The viewing experience with Corinne was…
The viewing experience with Corinne was very enjoyable. Corinne was very helpful.
Hi Mick. Thankyou for the great review! It's lovely to hear that Corinne was so helpful! Wishing you all the very best for the future.
5/5
All the staff are incredible and super helpful so happy with the service I received and I would like to say a special mention to Miss Anna Martin she’s a real superstar
2/5
Overall I feel that the company is well known for selling great properties within the region but I had a bad experience with them personally. I initially placed an offer on a property and following this had the property reevaluated by a property developer/ family friend. After realizing there was some issues I decided to retract my offer. Since then, I have had a biased and unfair service from the company: - Viewings not being offered at all when new properties were put on the site - Being told lies by a particular colleague that another property I was interested in had an offer accepted on a Saturday however when I checked with another colleague a decision wasn't to be made by Monday, hence trying to budge me out of a potential buying situation which I found very disappointing - Being told by the manager that I was in the first batch of viewings for next week but then receiving a call saying the property had been sold a week before 'first batch' viewings had commenced. After complaining the manager finally got back to me to clarify that they are not mistreating me however I am yet to feel like they are trying their best to help me going forwards. I feel there is a sense of arrogance from the employees who feel they can toy with buyers at their own discretion. Overall, I feel treated very unfairly by the company on multiple occasions and feel let down for just trying to purchase a home. I DO NOT recommend this company to first time buyers as they will be left feeling demoralized and unmotivated in their search for a new home. I will not be contacting them again for their services. 2 star service at most.
5/5
Viewings
Mia was friendly and courteous. There was no rush with the viewings, Mia was happy to let us take our time and made sure we were aware of the positives of the properties. A pleasant experience all round.
5/5
Estate agent very friendly
Meet the estate agent outside property he was early he introduced hes self very friendly and polite.showed us round the property,talked us through every thing we needed to know had a good chat well done A,P MORGAN Thank You
Hello, thank you for taking time to write a review, we are glad to hear this!
5/5
kept us informed
Dan introduced our property to the market, he was was professional and informative; we were then passed to the office team ref ongoing services / viewings, and they kept us informed and updated weekly until the point of sale.
Hello, thank you for taking time to leave us a review, we are delighted to hear about your experience with us!
5/5
Great Support
Agents acting for vendors in what proved to be a very protracted affair. Really did their best to keep us as the purchasers fulled appraised of the situation and went out of their way to chase up on issues relating to our sale which they didn't need to do. Constant communication and offers of support - can't fault them and a special mention for Elysia and Alix.
Thank you for an amazing five-star review. We really appreciate you taking the time to do this, and that you had such a fantastic service - I'll be sure to let Alex and Elysia know how pleased you were with our service.
5/5
Hamish was a fab help.
Hamish showed us around 2 properties. He was such a friendly guy & totally understood what we liked and disliked. He was on time, knowledgeable & was very helpful
Hi Jodie, thank you for leaving us a review! We're thrilled to hear that Hamish provided you with excellent service.
5/5
5 Stars for Jack
5 Stars for Jack! Gutted to be moving onto a different agent purely because of Jack and his commitment to his job, I wish I could take you with me. Not quite met any who is a service provider that's so helpful and committed to providing the best service. Thank you for the last 3 years and being so supportive, understanding and always going the extra mile. You'll be running that place one day! I think the best part of the journey for the 3 years was knowing that you would always be there for any type of problem.Wishing you all the best and many thanks. You're a legend and a credit to the company! I hope the next tenants are slightly less stressful :)
5/5
Really lovely and helpful people :)
Went to view a house today, the lady was lovely and really helpful with questions we have and showing us around the house, telling us things we might forget to ask about the house. People I have spoke to on the phone aswell are all lovely and helpful, nothing was to much hassle for them.
Hi Danielle. Thankyou very much for the 5 star review!
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A P Morgan Birmingham is among the ESTAS 2026 winners.
ESTAS winner in two years: 2025, 2026.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Tell us what you need and we'll put you in touch. A P Morgan hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Yes. A P Morgan won Best in Postcode (B31) at the ESTAS 2026 awards, and 1 other industry award since 2025.