Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI really recommend 10x Rising letting & estate agents!! From the very first inquiry to viewing the flat, the entire process was brilliant and stress-free.
The team, especially Jhoey was incredibly professional, lovely, and always quick to respond to any questions I had! Jennifer has also been great and fast to answer and very helpful :)
Whether it was arranging viewings at convenient times or guiding me through the tenancy agreement, they made what can often be a stressful experience feel easy and straightforward. I can only recommend!!
Thank you so much I am very excited :)
Celine · 22 February 2025
Agent replied · 9 June 2025
Thank you so much for your amazing review! 😊 We're thrilled to hear that you had a smooth and stress-free experience with us. Jhoey, Jennifer, and the entire team truly appreciate your kind words and are always happy to help. We're so excited for you as you settle into your new home. If you ever need anything, don't hesitate to reach out. Wishing you all the best!
★★★★★ 5/5
GoogleWe used 10X rising to let out our property and I was very impressed with the way Abbas and his team handled the process from start to finish. They were very professional and Abbas was very helpful and was going that extra mile to provide us with advice. I dealt with Abbas a lot, he was very polite and super helpful and I felt like I could ask him anything and it was never an inconvenience to him. Highly recommend 10X rising and will definitely be using them in the future.
Amirul · 26 May 2024
Agent replied · 23 October 2024
Thank you for choosing 10X Rising to manage and let your property. It’s truly gratifying to hear that Mr. Abbas and the team were able to go the extra mile in providing you with the necessary advice and support. Our commitment to exceeding client expectations is at the heart of what we do, and your positive feedback is a testament to our dedicated efforts.
Your recommendation of 10X Rising is invaluable, and we deeply appreciate your confidence in our services. We look forward to continuing to serve your property management needs with the same level of dedication.
★★★★★ 5/5
GoogleWe are very happy with 10x Rising’s management services and have found them very useful, especially Abbas who I’ve dealt with from the beginning. We can be totally hands off and kept in the loop as and when needed. Rent from tenants has always been on time and monthly statements keeping us informed. Overall a great service from 10x Rising. Keep up the good work and thanks for providing us with a great service.
Amanda · 24 October 2023
Agent replied · 23 October 2024
Dear Mrs. Leeds, It's so rewarding to know that your experience with us has been amazing. Looking after our applicants, tenants & Landlord is paramount. It has been an absolute pleasure in dealing with you too. Thank you very much for your kind review :)
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
After being let down by a previous agent, I moved over to 10x Rising and the difference was clear from day one. They brought a more structured approach, quickly onboarded my properties, and gave me the peace of mind I was looking for.
Professional, efficient and easy to deal with. I now feel confident my properties are in safe hands.
Tenants are happy and I am happy. Highly recommended for anyone looking for a reliable property management service.
Haider · 2 August 2025
Agent replied · 24 August 2025
Thank you very much for your kind review & sharing your positive experience with everyone. Your recommendation means a great deal to our team. We are thrilled to know that you found our services valuable :)
★★★★★ 5/5
GoogleAbbas Pardhan and his team are very knowledgeable and approachable,
They are very professional and listened carefully to all my requirements and then presented me with all the options for places that met if not more than my requirements
I would highly recommend any body who is looking to get a flat/house on a rent basis in UK/West Midlands/Birmingham with hassle free then to contact 10X Rising and you will not be disappointed as their customer service is the top notch service I have come acrossPositiveResponsiveness, Quality, Professionalism, Value
Mustafa · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for your kind review :) It was an absolute pleasure to be of your assistance. Good luck for your future. We look forward to be of your assistance in the future.
★★★★★ 5/5
GoogleOver the course of my two years and three months with 10x Rising, I gained invaluable professional experience and built friendships with my colleagues, including Jhoey in Sales and Dianne in Maintenance. I especially want to acknowledge the outstanding mentorship and support that shaped my professional development. My gratitude to Mr. Hassan and, especially, to Sir Abbas, whose patient and considerate guidance was instrumental throughout my tenure. Finally, I am deeply thankful to Madam Sahar for giving me the opportunity to be part of this organization.
Leileen · 11 October 2025
★★★★★ 5/5
GoogleI have recently moved into a flat, and the communication and ease of the whole process was exceptional. There is always someone available in the event of any issues with documentation or maintenance.
Mark · 14 July 2024
Agent replied · 23 October 2024
Thank you so much for your kind review Mark. It's so great to hear that you felt our service was great. It has been a pleasure in dealing with you too.
★★★★★ 5/5
GoogleI had a great experience with 10x Rising Letting & Estate Agents. The team was polite, responsive, and extremely helpful throughout the entire process. They guided me clearly from the beginning, answered all my questions, and made the move-in process smooth and stress-free. I really appreciate their professionalism and support - highly recommend them!
Shafny · 13 July 2025
Agent replied · 24 August 2025
We're thrilled you had such a great experience with us. Thank you for your kind words.
★★★★★ 4/5
GoogleI have been a tenant here for a while, and overall, my experience has been positive. The facilities are well-maintained, and any maintenance issues I have raised have been addressed. However, the process could be a bit faster. That being said, the management is responsive, and I appreciate their efforts in keeping things in good condition.
Jayesh · 11 March 2025
Agent replied · 23 May 2025
Thank you for your thoughtful feedback. We’re really glad to hear you’ve had a positive experience overall and that you recognize our efforts to maintain the property. We appreciate your patience with the maintenance timelines and will continue working to improve our response times. Your kind words mean a lot to our team
★★★★★ 1/5
GoogleThey are the worst people any can do business with they take deposits and give unreasonable justification that you don't meet their criteria and don't even give your deposit back they literally have no office just renting a room in a building which most of the is empty and they even don't answers the call they are just manipulating people due to shortages of home that's all. I highly recommend don't bother to contact with them they have the worst possible management and people any one could have.
Abdul · 27 January 2024
Agent replied · 23 October 2024
Dear Mr Abdul Mateen,
Thank you for taking the time to share your feedback. We regret to hear about your dissatisfaction, and we'd like to address some key points regarding your recent experience with us.
Before proceeding with the payment for the holding deposit, you were provided with explicit instructions detailing the prerequisites for successfully passing the required checks. It was clearly communicated that the deposit is non-refundable should these criteria not be met.
You provided misleading information, while we reserved the property for you and removed it from the market, incurring costs for both our agency and the property owner. Despite having other interested parties, we decided to proceed with you, rejecting other applications.
Despite you providing misleading information, we offered you viable alternatives, such as obtaining a guarantor or paying rent in advance, to facilitate a successful application. Unfortunately, these options were declined by yourself. Given that all relevant information was transparently communicated from the outset, it is challenging for us to perceive the situation as unfair.
We have noted an unusual surge in votes on your comment, with 11 votes registering within a couple of minutes. This pattern raises concerns about the potential use of fake bots to influence the credibility of your comment. In light of this, we have taken the necessary steps and reported the issue to Google for further investigation, with the aim of ensuring fair and accurate representation.
We believe in honest and constructive feedback. Should you have any additional concerns or questions, please do not hesitate to contact us directly.
Best regards
Abbas, Managing director
★★★★★ 1/5
GooglePeople playing music at 1am in the night out loud in the kings heath apartment and also they have a window that is in someone's garden invaded other people's privacy all of the neighbours.
Suhail · 27 October 2025
Agent replied · 10 November 2025
Thank you for your feedback. While we’re sorry for the disturbance, please note that noise or privacy issues caused by tenants are beyond our control. We have clear house rules in place and will further look into the matter. Regarding the windows, these were installed by the landlord and are not managed by us. We’d appreciate it if you could reconsider the one-star review, as these concerns are outside our control.
★★★★★ 1/5
GoogleIf I could give 0 stars I would Terrible service from a woman who was working remotely for this lot. At 9.30 am Spent over an hour waiting for someone to just pick up the phone . Kept on saying voicemail was full . Went on Facebook and managed to get through to this rude and offensive person . She told me someone would call me back as it was a complaint about tenants from one of their properties throwing rubbish over our hedge. It is now 8pm and nobody has got back to me . All I can say is thank god I’m not a tenant because if you treat job public like this I’d hate to think how you treat tenants . Also I don’t for one minute believe their is an office because the woman couldn’t answer the question when I asked her . Bunch of cowboys
Mandy · 24 October 2023
Agent replied · 23 October 2024
Hi Mandy, I am sorry to see that you have not been satisfied with the service you have received. I am concerned you mention someone was rude to you on Facebook. We don’t provide customer service via Facebook. I worry you may have mistaken us for someone else. We certainly do have an office, and you are most welcome to visit us in Digbeth. Client experience is very important to us and as such I would like to invite you to contact me via abbas@10xrising.com to discuss if we can assist with anything further. Kind regards, Abbas, Managing Director
★★★★★ 5/5
GoogleMy experience with 10x team was amazing.. Although finding a suitable place that you can call a home is a time taking process but 10x team have done extremely well in getting it done asap.
Thankyou Jhoey..with her assistance in helping me to find the perfect room.
Thanks a ton to the whole team 😊 And, also their maintenance team is so quick...any problem occurs we can directly contact them and on the very next moment, things have been done. I would highly recommend..one should take services from 10x lettings.
Vatsla · 24 October 2023
Agent replied · 23 October 2024
I am pleased to hear that your experience with us has been nothing short of amazing. Our top priority is to provide exceptional service to our applicants, tenants, and landlords, and we are thrilled that we have been able to meet your expectations. It has truly been a pleasure working with you, and your kind review means the world to us.
★★★★★ 5/5
GoogleI had a great experience with 10X rising group. The staffs were really polite and helped me to do my process very quickly. Thank you so much 😊😊 …
Dilshad · 3 November 2025
Agent replied · 10 November 2025
Thank you so much for your kind words. We appreciate your feedback.
★★★★★ 5/5
GoogleJhoey has been very helpful, she is a cheerful presence. Appreciate all staff at 10X Rising!
Nissy · 24 September 2025
★★★★★ 5/5
GoogleJallow is very professional and has helped me find the room I have wanted. He always responds to all my texts and calls and has made this a swift process. He has exceptional customer service skills and is extremely helpful and friendly as well as kind hearted.PositiveResponsiveness, Quality, Professionalism, Value
Shahman · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for your kind words :)
★★★★★ 5/5
GoogleIt was a pleasure being a Tenant under 10x Rising. Abbas was Brilliant from the very first day I met him a couple of years back. Can’t recommend them enough.
Chukwudi · 24 October 2023
Agent replied · 23 October 2024
Thank you very much for your kind words :) It has been an absolute pleasure in dealing with you and we are pleased to know your experience with us has been amazing!
★★★★★ 5/5
GoogleThe team at 10x Rising letting are very excellent and give timely responses to every concern. A special mention to Zoe for making the process seamlessly stress free
Delasi · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your kind words. It's great to hear that you felt our service was up to the mark and that you had an enjoyable experience with us. Your feedback is truly valuable, and it motivates us to continue providing exceptional service to our clients.
★★★★★ 5/5
GoogleJhoey is really nice and has good communication skills. Also responds promptly. I will recommend her any day, any time.
FREDA · 24 October 2023
Agent replied · 23 October 2024
Thank you for your kind review! We are pleased to know your experience with Jhoey has been amazing!
★★★★★ 1/5
GoogleTerrible agency.
Ensuite with broken sink, reported on day one, when I left 7 months later the sink was still broken.
They will enter your room without giving you any notice!
No communication whatsoever, I've spent over a week trying to call them before they would pick up their phone.
Don't bother to email them, they won't reply unless there is something they need.
Avoid at all costs!
Carmine · 24 October 2023
Agent replied · 23 October 2024
Carmine, As part of our service to both our tenant and the Landlord we carry out an initial inspection around three months after the tenant moves in and then regular property visits every six months and provide the Landlord with a report. According to our records a visit was due with a formal notice provided before-hand informing you of our visit for the inspection for which you had the choice to be present at the property. We can also see that you have acknowledged this notice.
We also ensure maintenance works are carried out within a reasonable time for which we have a private portal for every tenant to log in their maintenance requests, where progress can be tracked. You haven’t used any appropriate means to get in touch, neither have we missed your calls. Any calls missed by the office is picked up by a reception service to ensure all queries are heard, but we haven’t seen that.
If you would like to discuss further, please reach to me on 0121 792 3946 or lettings@10xrising.com to discuss further.
Thanks,
Abbas, Managing Director
★★★★★ 1/5
GoogleI dealt with 10X Rising twice via OpenRent. The first time, the agent sent me a message to know when I was available for a viewing, which I confirmed. Then, I got no news anymore, despite my numerous calls and emails. The second time, the viewing was confirmed via OpenRent, but when I called the agent, he said that he did not know and planned another viewing instead, and then I got no news again. Very bad professionalism of this agency, at least via OpenRent.NegativeResponsiveness, Quality, Professionalism
Alex · 24 October 2022
Agent replied · 23 October 2024
Hi Alex,
I am sorry to see that you have not been satisfied with the service you have received. I understand that openrent can log the viewing on behalf of the agency, without us approving of the date and time. It was a very busy period for us and we sincerely apologise for this. Client experience is very important to us and as such I would like to invite you to contact me via abbas@10xrising.com to discuss if we can assist with anything further. Kind regards, Abbas, Managing Director
★★★★★ 5/5
GoogleAbbas Pardhan is very detail-oriented. His ability to absorb and effectively categorize new information is a testament to his exceptional organizational skills. It’s good to see how he continues to seek out new ways to increase administrative effectiveness.
Suheila · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for your kind words :) Good luck for your future. We look forward to be of your assistance in the future.
★★★★★ 5/5
GoogleHave worked with Abbas and must say he is very efficient in whatever he takes up. Very diligent and comes up with the best solution in any scenario. We wish Abbas all the very best in his endeavours
M · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for your kind words :) It has been an absolute pleasure working with you. We look forward to being of assistance to you again. Good luck for your future :)
★★★★★ 5/5
GoogleHey there, just wanted to share my awesome experience with 10x Rising.They were super efficient and made my move-in process a breeze. Their team really knows how to get things done quickly, which is such a relief when you're eager to settle into your new place. Highly recommend them for anyone looking for a smooth and speedy move-in. ⚡️" Quadri Muhammed ✌️
Ajibola · 27 January 2024
Agent replied · 23 October 2024
We are delighted to hear that you had an awesome experience with our services during your move-in process. Thank you for your kind words.
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