Every review we hold for the Birchington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our property through Glenn & Co and found them to be very professional and provided great comms throughout the process with Glenn returning calls quickly and efficiently when unavailable to take them direct. Also to be noted Glenn takes great care of his vulnerable customers and provided sage advice and guidance throughout the sale. Many thanks Glenn, much appreciated.
Tina · 17 June 2023
★★★★★ 5/5
GoogleThey say moving is stressful but selling my home with Glenn took the pressure off with his professional and friendly approach keeping me updated throughout the whole process. Nothing was too much trouble for Glenn. I fully recommend Glenn and Co to sell your home as Glenn's personal approach is far better than I have experienced having used other agents in the pastPositiveResponsiveness, Quality, Professionalism, Value
Stuart · 25 August 2022
★★★★★ 1/5
GoogleTreated us (as a buyer) like absolute trash. Appalling really, considering it was Glenn doing the communications with us. We wanted to view the property for a second time after missing one appointment (although we did cancel officially on the day and stated at the point of booking that something is planned this date, so please watch this date). They only do viewing between 9 and 4 on weekdays and dont work Sundays. . . Was told we were not serious buyers and that basically he wasn't interested in us. We are very much in a position to buy quickly, this poor vendor who decided to use this awful estate agents has no idea that the pompous / self righteous attitude of a manager / MD has absolutely deterred us from even contemplating this house again. I would suggest either a) do not use this estate agent (one man band) or b) Glenn goes for some attitude / sales training and understand's how to treat potential buyers.
If you would like to discuss further Glenn, please feel free, I am not doing this anonymously, and I hope that the seller you are 'working' for currently in Birchington see's this review.
A poor choice of estate agents this one.
Lee · 18 June 2019
★★★★★ 5/5
GoogleGlenn & Co
Glen himself was so approachable and helpful throughout the whole process of Valuation
To Sale
And completion
With knowledge of the whole process
With any enquiry attended to in good time and the ability to explain any issues that cropped up along the way
I have no hesitation to recommend his services
for a smooth experience of something that can cause stressPositiveProfessionalism
Jayne · 25 August 2022
★★★★★ 5/5
GoogleI recommended Glenn & Co to my sister when she moved recently and they were amazing, again. I have bought and sold properties with them in the past and as a small, independent businesses always found them friendly and professional and great at communicating, a level of service I’d not experienced when dealing with larger estate agents. I’ll continue to recommend them.PositiveResponsiveness, Quality, Professionalism
Julie · 25 August 2022
★★★★★ 5/5
YellHappily Settled!
Last year my husband and I finally found a property to buy and it was listed with Glenn & Co. The agent who showed us the property was professional and knowledgeable and we made a full price cash offer that same day, which was accepted. Throughout the whole process we were kept informed and all our questions were answered, making the buying experience as pleasant as possible, as it is a stressful time. I highly recommend Glenn & Co., especially if buying locally.
SproutsMum1 · 22 August 2018
★★★★★ 5/5
GoogleGlenn was very helpful and professional. We hadn’t had a great experience with our previous agents but Glenn understands the local market and supported us well to achieve a successful sale.
Marisa · 15 September 2024
★★★★★ 5/5
GoogleWe purchased through Glenn & Co, completing in August 2022.
They manage to tread the line of working for the seller, whilst looking after the buyer very well. Nothing we asked for was too much trouble for them and I don't hesitate to recommend them as a local professional estate agency service.
Gareth · 17 June 2023
★★★★★ 5/5
GoogleFantastic agent, was really helpful and on the ball with progressing our sale. Would highly recommend Glenn & Co, from start to finish they were very informative and helpful. We are now looking to purchase a second property through Glenn. Thanks again Glenn for all of your help with our sale!
Belle · 17 June 2023
★★★★★ 5/5
GoogleWe wanted a local independent estate agent to sell our cottage and Glenn was very professional and picked out all the best qualities of our home to pass on to the potential buyers
We pointed out that we didn't want time wasters and Glenn didn't disappoint,we're now settled at our new place and appreciate Glenn's help
Andy · 25 August 2022
★★★★★ 5/5
GoogleIt has been very refreshing using Glenn & Co. I have used several estate agents in the past and Glenn really goes the extra mile to keep you updated and work with you rather than against you. His professionalism and market knowledge is exemplary and i would not hesitate to use him again.PositiveResponsiveness, Professionalism, Value
Mark · 17 June 2022
★★★★★ 5/5
GoogleGlenn is very personable and professional. He supported me through my sale and kept me updated every step of the way. His local knowledge of the market pitched my property at the right price which quickly gained many viewings. I have no hesitation in recommending Glenn to sell your home.PositiveResponsiveness, Quality, Professionalism, Value
Vanda · 25 August 2022
★★★★★ 5/5
GoogleVery professional and made the process of buying our first home and coordinating with Solicitors, Surveyors etc. very straightforward. Would definitely recommend. Matt and Sarah.
M · 13 May 2024
★★★★★ 5/5
GoogleThe whole process when purchasing a property was made pleasurable by the Team at Glen & Co. Glen and Dave did what they said they would, answered your calls and your returned calls. If only all Estate Agents provided the same service as Glen & Co.PositiveResponsiveness, Quality, Professionalism
Coral · 25 August 2022
★★★★★ 5/5
GoogleVery professional and made the process of buying our first home and coordinating with Solicitors, Surveyors etc. very straightforward. Would definitely recommend. Matt and Sarah.
Matthew · 17 April 2024
★★★★★ 5/5
GoogleGlenn is a true professional. He’s been in the business for 30 years. Knows the area and the housing stock in depth. He made the purchase of a property easy and stress free. I highly recommend him as an estate agent. Old school values, courteous and professional
Paul · 17 June 2022
★★★★★ 5/5
GoogleAn independent estate agent in Birchington providing a professional service. Glenn’s valuation was spot on and, despite the economic climate, achieved a sale at the full asking price. Could not ask for more. Recommended. Thank you.
John · 17 June 2023
★★★★★ 5/5
GoogleI have instructed Glenn through both my work and personally. It is very refreshing to have an agent who answers the phone or always calls back. He is clearly very passionate about his business and Thanet. I was very pleased with his service.PositiveResponsiveness, Quality, Professionalism, Value
Wendy · 17 June 2022
★★★★★ 5/5
GoogleWe bought a property via Glenn. What a difference in experience we had from this local independent agent than we had with the numerous estate agent chains.
Friendly, helpful, knowledgeable, thoughtful and most importantly honest.
Would 100% recommend to anyone buying or selling in the area.
Emma · 17 June 2022
★★★★★ 5/5
GoogleGlenn was excellent and on the ball even in a difficult housing climate, would definitely recommend.
Dell · 11 August 2024
★★★★★ 5/5
GoogleGlenn made the whole experience of selling my house as easy as he could. His commitment to the whole process was impressive. He always got back to me if I had a query or anxiety and ironed out any obstacles efficiently, ensuring a successful completion.
Valerie · 17 June 2022
★★★★★ 5/5
GoogleVery professional, knowledgeable and nothing was too much trouble. Glenn kept me informed all the way through the process and he was happy to answer any questions. Excellent service, great communication. I would definitely use Glenn & Co again. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Mandy · 17 June 2022
★★★★★ 5/5
GoogleWe have used Glen several times over the last twenty years!
Always personable, professional and knowledgeable.
We continue to be more than happy to buy and sell our propertieses through Glen and Co.PositiveQuality, Professionalism
Jane · 17 June 2022
★★★★★ 5/5
GoogleGreat experience with Glenn and Co, would recommend them without hesitation, very friendly and efficient, alway kept us updated on the purchase,
Thank you GlennPositiveResponsiveness, Quality, Professionalism, Value
Lisa · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.