Hunters Bingley reviews

★★★★★ 2/5

Trustpilot

An unfortunate attitude from Hunters

My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.

Matthew · 2 April 2024

★★★★★ 5/5

Google

We recently moved house from Bingley to Ilkley and used Hunters' Bingley office to assist us with our sale. We dealt with Alison and Sarah, both of whom were really professional and always available, consistently going above and beyond their day job to help us. They helped to facilitate a quick and (relatively) stress free move and we were so pleased that we made the choice to go with them.

Juliet · 11 June 2017

★★★★★ 1/5

Trustpilot

Dishonest and unprofessional

We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!

PJ · 22 March 2024

★★★★★ 1/5

Trustpilot

Waste of time

As working professionals who can rarely get free time during the weekdays, it's extremely annoying to book days off to view properties to find they're by application, and we submitted our application the day we viewed, only to have the application be rejected because it wasn't processed in time before the landlord accepted an alternative application. Not worth the time.

Cal · 10 February 2025

★★★★★ 5/5

Google

Hunters is amazing and I recommend them to everyone - I have gone from being terrified of moving out to overflowing with excitement!! I am moving out for the first time and know next to nothing about the process. Hunters has guided me every step of the way and has been incredible at all stages of the process. It started with me finding a property on Rightmove and booking a viewing. I went to see it with one of their agents - William - and was not happy with the place, and thought that was the end of it. A few weeks later, one of their other agents - Hannah - called me asking for feedback on the property. I told her it wouldn't be positive feedback but she wanted to hear it anyway. She then informed me the problems were being addressed and invited me back for another viewing as well as another similar property she thought I might like. I went back and still didn't want the original property, but the other property she found was perfect for me. I asked to put in an application and she e-mailed me the same day with the application form. I filled it in, sent it back, paid the holding fee and received a link to the online portal. The online portal is fantastic and made it super easy to provide them with all the information they needed from me. It has a live chat which helped me when I wasn't sure what I should be entering, and provides a good overview of where you are in the process. I also e-mailed my questions to Hannah directly several times, and always received an answer within an hour or two. Hunters also recommended several companies they work with, and their recommendations have been good so far! I know that I can e-mail Hunters and get a reply quickly, and I know that if I want to talk "now" then I can pick up the phone and speak to someone. The process has kept me very involved and has been very easy. My only worry is that it may have spoilt me when it comes to other companies! Time will tell how Hunters handles any ongoing queries I have with my tenancy, but right now I have nothing but good things to say about them, and I strongly recommend anyone looking to move to give Hunters a try!!!

Alexandra · 10 June 2020

★★★★★ 5/5

Google

We have recently purchased a property through Hunters of Bingley and were very impressed with the attentiveness & professionalism of both Allison & Sarah. Right from the very start of our interest in the property, they worked with us and the vendor to help ensure that we moved in within our very tight deadline. I would definitely recommend Allison & Sarah from Hunters for purchasing a property! Thank you!!

Clare · 11 June 2017

★★★★★ 5/5

Google

We bought a house recently through Hunters Bingley. We had an excellent customer experience throughout, large due to Jemma going above and beyond to ensure that the process went as smoothly as possible.

Jill · 17 November 2024

★★★★★ 1/5

Google

It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected? This is in reference to sale of a property.NegativeResponsiveness, Quality, Professionalism, Value

Umar · 10 June 2021

★★★★★ 1/5

Trustpilot

Hunters Horncastle:

Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible

Lupey · 22 February 2024

★★★★★ 5/5

Trustpilot

We used hunters to put our house up for sale

We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey

Donna · 3 March 2025

★★★★★ 5/5

Google

Very good service. I am currently looking for a new home within the Bingley area and hunters can not do enough for me. They are very responsive to queries and understanding of my situation. They are very professional and pleasant to deal with and take the time out to meet the needs of their customers/potential tenants. Justine and elisa in particular have been helpful and polite. 5* service.PositiveProfessionalism

Dave · 14 June 2022

★★★★★ 2/5

Trustpilot

I was buying a house through hunters

I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.

Mikey · 6 February 2024

★★★★★ 1/5

Trustpilot

Poor overall

Poor overall! The property we were interested in was over valued by more than 10% and yet they wanted offers in excess of ?! My communication with staff was defensive and not amiable not sure why! My advice check out your move to check the property is actually worth what they say it is? Before you buy 🤗

Helen · 8 February 2025

★★★★★ 5/5

Google

Recently viewed a house and unfortunately missed out, due to landlord deciding on first applicant, fortunetly for me they changed there mind on the property and instead of remarketing the home I was contacted and asked if I was still interested! Dealt with hannah and been a really smooth and helpful straight forward application, friendly, helpful and approachable about any query I have had. Delighted to say I’m happy I went through Hunters Bingley, been nothing but great🙌🏻

Matthew · 10 June 2020

★★★★★ 5/5

Trustpilot

Throughout the sale of my house I found…

Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much

Rebecca · 14 December 2023

★★★★★ 5/5

Trustpilot

Best by far! Hunters castleford, thank you

Hunters castleford, WHAT a professional, pro active, friendly team, hollie, kiera, lisa could not have made the process simpler!!! Updated practically daily! On the ball! Ive used most of local agents over past 10yrs and NON have come close to their high standard of quick comnunication and friendly manner!!! Couldnt recommend highly enough!! Thanks to the whole team for making a difficult process as str8 forward as possible! Best agents local to me and would not hesitate to use again...although think i will be staying put for a while 🙂

MISSGLENISBECKETT · 23 January 2024

★★★★★ 1/5

Trustpilot

Worst nightmare you could have if you…

Worst nightmare you could have if you deal with Hunters Abbeywood. No repair on time, always defensive and lieing even when you present them with evidences for their unresponsiveness. Always be a judge in their own case and their manager is also part of them. Please avoid them

Nurudeen · 4 June 2025

★★★★★ 1/5

Google

So disappointed with them. Booked over the phone for 11am, explicitly stated I'd be taking the day off work to attend this viewing. I ended up on the bypass instead of the main road so was 10 minutes late and couldn't ring with me driving. Got there to find she'd booked another appointment elsewhere for half 11,s despite having booked in at 11 so had already been and gone. I accept that I took the wrong route and was late but I am disgusted that I had been allocated what, a 5 minute slot?...to view the house and have any questions answered/paperwork sorted etc. Daft to think they're rushing client's in and out of their properties in such a manner. I'd drove all that way and would only have been ushered in and out anyway. Not happy. I suggest you ask on the phone how long a slot you'll have booked for you to avoid any disappointment and also, plan your route better thab I did!

Danielle · 11 June 2019

★★★★★ 5/5

Google

Being new to owning a property to rent out & becoming a landlord It felt quite daunting. But lo & behold, the staff in Hunters of Bingley rentals put me at ease. Guiding me through the paces of what is expected of a landlord. Any questions I asked were answered or dealt with straight away. The staff found my 1st tenant in an instance. Their check was quick & efficient. So my tenant moved in within a very short time. I feel without the Hunters RENTAL Teams help, I would not have began to think of becoming a landlord. I have mentioned to friends who have properties to rent out too, how helpful and how up to date Hunters knowledge of the area is. Thank you. Sandra from Oxenhope

Eaton · 11 June 2019

★★★★★ 5/5

Trustpilot

Hunters -Ealing

Hunters -Ealing Friendly professional, I can’t thank Steve enough. The time, energy and commitment, he was the bridge between both my solicitor and the buyers and was 100% committed. Everything went through Smoove and this was due to Steve and Hunters-Ealing. I have recommended them to other sellers and they will be always highly recommended by me

Ivan · 25 June 2021

★★★★★ 5/5

Google

Justine always kept us updated with the process of our tenancy and was brilliant throughout. She was quick to respond to any questions and made the process less stressful! The team were helpful if we had any queries and Justine worked flexibly around us to allow us to view and move when it suited us. I will definitely recommend Hunters to anyone looking to move! Thank you for all your help!PositiveResponsiveness, Professionalism

Sophie · 26 August 2021

★★★★★ 5/5

Google

We have used Hunters for a number of years and we can highly recommend their services for property rentals. We have houses and flats under their management and they provide us with a prompt and efficient way for us to let our properties. Daniel is very helpful and will always go that extra mile in order to give good customer service.

Janet · 10 June 2020

★★★★★ 5/5

Trustpilot

Last year in November i sold my house…

Last year in November i sold my house with Hunters. Due to reasons beyond my control the sale process was not as easy as anticipated however the reassurance and professionalism from hunters where outstanding. I went with hunters theough word or mouth and i have already recommended Hunters to friends who i know are selling or thinking of selling their property. They are an amazing team and so friendly. Thankyou ladies for making a difficult situation so bareable. We got there in the end.

Janine · 10 January 2024

★★★★★ 1/5

Trustpilot

Just don't use this Estate Agent

Just don't use this Estate Agent. And really don't use them to do an Inventory. They made so many errors we had to almost redo it ourselves. They missed the Fridge Freezer. Washing machine and Dishwasher in the Kitchen. They said there was a white wooden wardrobe in the bathroom, there isn't I could go on and on. I have asked for a refund but of course not heard anything!

Stephanie · 21 July 2024