Trusted Agent profile · Bilston

Skitts Estate Agents Bilston reviews

4.6

★★★★★ Excellent

162 reviews across 2 platforms

47 Church Street, Bilston, WV14 0AX

Skitts Estate Agents's office in Bilston, at 47 Church Street, is rated 4.6 out of 5 across 162 reviews on two platforms, including 147 Google reviews rated 4.8.

Google logo

4.8 / 5

147

Reviews on Google

This office

Trustpilot logo

15

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bilston office, from every platform, shown as written. First names only.

5/5

Trustpilot

Skitts great bridge what can I say

Skitts great bridge what can I say, the help and guidance I have received on the journey to sell my house was second to none brilliant, especially coming from Neeta and also her team. There was some ups and downs due to buyers but Neeta kept the ball rolling and bringing potential buyers in then finally sealing the deal for me. I couldn’t recommend this company enough I realy can’t. Thank you

Steven · 9 March 2026

5/5

Google

Fantastic experience with these guys. Very knowledgeable. Helped me from sale to completion. Kept me up to date through out. Always on hand to answer questions. I could get through almost every time and when I couldn’t they would always call me back. My solicitor was great and I had a lot of questions/ things I was unsure of and because Skitts’s are so experienced and knowledgeable they reassured me and helped me understand certain things. I could not recommend them enough. They really helped me especially Louise in post sales who would communicate urgent matters even on her days off. It’s a thankless job and I am so grateful I had the help of these wonderful people throughout this process

Reena · 17 October 2024

Agent replied · 24 October 2024

We’re so glad to hear you had a fantastic experience with us! Your kind words really make our work rewarding. If your friends or family are looking for a new home, we’d love for you to recommend us!, "Skitts Estate Agents"

5/5

Google

Great service from Skitts Bilston especially Eden and Evie. They were helpful, professional, and kept me informed throughout the whole process of selling my house. Everything was handled smoothly and efficiently. I’d definitely recommend them.

Denis · 16 January 2026

Agent replied · 16 April 2026

Thank you for taking time to leave a positive review of Eden, Evie and the team at out Bilston office! - ''Skitts Estate Agents''

1/5

Google

Negative experience, lack of professionalism, abrupt and intimidating staff team. We proposed a offer which was laughed at by Jordan, he deemed it appropriate to tell us the vendor ‘wouldn’t bother considering it’. More fool him, our offer was accepted and we were delighted as we were purchasing our first home. Fast forward several months, Skitts had failed to notify us of probate, this led to immense frustration as we had no timeframes, no correspondence and no support from the team at Skitts. Louise was our appointed sales progressor whom failed to fulfil her job description and did not contact us according to Skitts policy which was every two weeks. On multiple occasions we would attempt to contact Louise requesting further updates, she would speak abruptly and become rather intimidating and aggressive when liaising with her. A few months on, we have purchased another property and thankfully it was NOT through Skitts Bilston. I would NOT recommend the Bilston branch. The staff team at Bilston have poor manners, lack professionalism and do not fulfil their expected duties within a timely manner. They lack ethical responses and eloquence when speaking to their clients.

Zara · 28 November 2023

Agent replied · 25 August 2024

Dear Ms Riaz. We are sorry to see your review however we feel it is unfair with various elements of distortion in its contents. Your initial conversations regarding a potential offer were indeed rejected as being derisory and it was only later that a sensible offer was accepted. You were aware that the property formed part of an estate and therefore probate was required. It is not unusual for these matters to take longer than a conventional house sale. There is no such policy regarding contact being made and its regularity, should you care to reread the instruction letter originally sent to you. After checking our email correspondence, we can find no evidence of us being other than pleasant and cordial in our approach. We are pleased to see that you are now purchasing another property and hope that it leads to a successful conclusion.

5/5

Google

A huge thanks to Eden and Evie for all of their support in selling my property and understanding my circumstances. Your help was very much appreciated! X

Sin · 5 November 2025

Agent replied · 12 November 2025

Thank you for taking time to leave a positive review regarding valued team members Eden and Evie! - ''Skitts Estate Agents''

5/5

Google

Had a great experience with the Bilston team. Jordan was lovely and put our minds at ease when it came to value the property. Evie was very helpful and updated us regularly with viewings and offers. They offered us a great package and we got more than we paid for. We were very happy when I recommended an in-house solicitor and finance advisor they both were great. I would definitely use this team again and would recommend them any chance I get

ROMA · 26 August 2023

Agent replied · 25 August 2024

Many thanks for leaving such a pleasant review and your kind words will be passed on to Jordan, Evie and the team! - 'Skitts Estate Agents'

5/5

Google

Popped into skitts just to have a browse at the houses for sale and I must say how friendly and helpful the shop was especially Evie who was more than helpful with all the questions I was asking. And there was a guy named Jordan who I must say was really professional towards me. Overall experience is if you are looking to buy a house you won’t go far wrong popping into this place. Staff was so helpful and pleasant 👍🏻

Karl · 26 August 2023

Agent replied · 25 August 2024

Thank you for leaving a lovely review. Jordan and Evie will be so pleased to see your kind comments! - 'Skitts Estate Agents'

5/5

Google

When looking for a place as a first time buyer, I was really nervous. However the team were more than helpful and willing to guide me through every step of the way. Evie and Jordan made excellent recommendations for solicitors and advice on mortgage services and showed me through the virtual tour. With Evie’s expertly done viewing and Jordan’s knowledge, I was able to find the right home for me. What made the process even easier was it was done all under one roof. I would highly recommend using this service especially because of such an amazing team, a true credit.

Matthew · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave such a lovely review. The team will be delighted to see such high praise! - 'Skitts Estate Agents'

5/5

Google

Exceptional Service from Start to Finish! I couldn’t be happier with the service I received during my house purchase through Skitts Bilston. From the very first viewing to completion, everything ran smoothly, and I felt fully supported every step of the way mostly by Eden and Joanne. The sales progression team were fantastic, always available to answer my questions promptly, keeping me updated regularly, and ensuring that the process moved forward without any unnecessary delays. Their professionalism and attention to detail gave me great confidence, and their friendly approach made what could have been a stressful time feel seamless and straightforward. I would highly recommend Skitts Estate Agents to anyone looking to buy or sell a home. Thank you for making this such a positive experience!

Fiona · 13 September 2025

Agent replied · 12 November 2025

Thank you so much for leaving such a lovely review. Eden and the team will be delighted to see your comments and we wish you all the best for the future! - ''Skitts Estate Agents''

5/5

Google

Excellent experience from start to finish. Eden was very helpful throughout the whole process

Matthew · 16 February 2026

Agent replied · 16 April 2026

Thank you for leaving a positive review of Eden and the team at our Bilston office! - ''Skitts Estate Agents''

5/5

Google

Can not praise these guys enough, nothing is to much trouble, updates on progress was second to none, amazing experience. If I ever move house again I would not think twice about using again. After an initial experience with connells which was dreadful, just liars and out to line there own pockets, it was a dream dealing with this company.

Kaz · 16 February 2026

Agent replied · 16 April 2026

Thank you for leaving a positive review of the team at our Bilston office! - ''Skitts Estate Agents''

5/5

Google

We would like to highly recommend Skitts Estate Agents they were excellent from start to completion.I always found nothing was too much trouble a special shout out to Evie at Bilston office and Louise in the after sales who never failed to sort out any issues we had during our sale .Thanks again to all at Skitts.

Anonymous · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave a lovely review for our team at the Bilston Office! - 'Skitts Estate Agents'

5/5

Google

Had a brilliant experience at skitts bilston, Eden was very helpful

Nic · 16 February 2026

Agent replied · 16 April 2026

Thank you for leaving a positive review of Eden and the team at our Bilston office! - ''Skitts Estate Agents''

5/5

Trustpilot

Anita was amazing in finding me my…

Anita was amazing in finding me my dream house from letting me visit 2 or 3 times to measure and showing me round countless different homes. I fell in love with this one. She was amazing with questions and securing the house for me. She is an asset to the company and needs a pay rise for outstanding service to skitts and myself. Thanks so much

Bev · 23 June 2025

5/5

Google

Great! Would recommend Eden very professional and helpful :)

Katie · 16 February 2026

Agent replied · 16 April 2026

Thank you for leaving a positive review of Eden at our Bilston office! - ''Skitts Estate Agents''

1/5

Trustpilot

Chantelle is terrible

I would leave a 0 star review but I have to 1 as a minimum. Chantelle is terrible, we had a viewing and she was 30 minutes late, she has no respect for anyone else’s time nor does she have any punctuality skills. If any property fails to find a buyer then it’s because of her as she does not do a good job in trying to sell the house. She should not be allowed to give any viewings and wastes all of our time.

Disappointed · 19 October 2024

5/5

Google

Have no problem in reccomending Jordan, Sam and Louise at Skitts. They have been tremendous, making the task of selling and buying an easy painfree experience. Jordan and Sam took care of valuing, photos and brouchures. Louise took care of liasing between all parties, sellers/buyers, and our solicitors. They know their market area and valued my property at an achievable price they knew i would get and i was very happy when they achieved an even higher price. If you want an honest, hard working agency that know their trade , them choose Skitts as you cannot go wrong. Special thanks to Jordan, Sam and Louise for all you have done.

Steven · 26 August 2022

Agent replied · 25 August 2024

Thank you for leaving such a lovely review and your kind comments will be passed on to Jordan and the team! - Skitts Estate Agents'

5/5

Google

We had a wonderful experience throughout the whole process of selling our house with Skitts Bilston thanks to Sam, Jordan and Louise. No question or query was too hard or left unanswered. The valuation provided by Jordan was spot on and we were extremely happy with the selling price he achieved. Viewings were scheduled for Saturday and on Monday we agreed on the sale. The whole process was conducted in a very professional and friendly manner and took only three months. We were selling for the first time and we had a feeling that we can trust the whole team and that they are acting in our best interest. Sam always had time to assist us on short notice. We didn't had to chase a single thing: Louise was always on top of everything, staying in contact with all the parties interested, and in the kindest and most informative way. That kind of help and reassurance are priceless during such a very stressful experience as selling a house; at least it can be from what we've heard as for us this sale was an easy walk thanks to Skitts' team ;). Thank you! We highly recommend Skitts Bilston!!!

Kamila · 26 August 2022

Agent replied · 25 August 2024

Thank you for leaving such a comprehensive review and the team will be delighted to read your kind comments! - Skitts Estate Agents

5/5

Google

Evie has been amazing from the start, great service - very fast and reliable! Thank you x

Apaarjot · 13 October 2025

Agent replied · 12 November 2025

Thank you for leaving a lovely review regarding Evie at our Bilston office! - ''Skitts Estate Agents''

5/5

Google

Skitts Bilston branch were very good from initial visit and valuation, arranging viewings and eventual progression of the sale. As the house was empty, I had a number of extra requirements that were provided without any fuss. Evie and Eden always responded quickly to my requests. I would recommend them.

Botfield · 16 February 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave a lovely review of Evie, Eden and the team at our Wednesbury office! - ''Skitts Estate Agents''

5/5

Trustpilot

House viewings

When viewing properties for sale from the branch in Great Bridge, Neta is a fantastic! She was so helpful and goes above and beyond. She helped me and my family view properties we wouldn’t have even looked at because we didn’t know the areas they were in well but she knew and gave us great insight. If anyone needs help she’s the lady to go too! Thank you so much

Sarah · 11 January 2025

5/5

Google

The best assets of Skitts, Bilston are the staff. Their knowledge and professionalism are first class, the customer service is excellent, they know their business and go about it with enthusiasm but without aggressive or hard sell attitudes. This ensures that sellers and buyers feel comfortable and confident in the process during what can be a very stressful situation. We thought long and hard about using a traditional estate agent as opposed to the online route but decided that we didn’t want to do it ourselves. That decision has paid dividends as the house went up for sale on Monday and we had 3 offers by Wednesday. Everything so far has run smoothly with sensible advice and information provided. We hope and expect that this will continue over the coming weeks. Thank you Sam, Jordan and Adam.

Linda · 26 August 2021

Agent replied · 25 August 2024

Thank you for your lovely review and we will endeavour to progress your property sale to a successful conclusion! - Skitts Bilston Team'

5/5

Google

Recently used Skitts Estate Agents to sell my property. Its the first time I've sold a property and the experience was great. I was kept fully informed about everything and felt at ease. My dealings with Louise were Especially great. Louise kept me well informed and offered some great advice when required. Would definitely use Skitts in the future.

Hakikat · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave a review. We are delighted you were happy with our service and hope to be of assistance again in the future. - 'Skitts Estate Agents'

5/5

Google

I recently used Skitts Estate agents Bilston to sell a property for me. All of the staff were informative, helpful and repeatedly kept me updated with the progress of the sale. I would 100% recommend this company and would most definitely use them myself in the future. A special thanks to Louise as she was particularly helpful throughout the process

Julie · 26 August 2023

Agent replied · 25 August 2024

Thank you for leaving such a positive review. Your comments will be passed on to Louise and the team at Bilston office! - 'Skitts Estate Agents'

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Skitts Estate Agents's Google reviews

Questions about Skitts Estate Agents Bilston

How many reviews does Skitts Estate Agents Bilston have?

Skitts Estate Agents's Bilston office has 162 reviews across two platforms: 147 on Google, 15 on Trustpilot (across the whole business).

What is Skitts Estate Agents Bilston's rating?

Skitts Estate Agents Bilston is rated 4.6 out of 5 across all 162 reviews, and 4.8 out of 5 on Google from 147 reviews.

Where is Skitts Estate Agents's Bilston office?

Skitts Estate Agents Bilston, 47 Church Street, Bilston, WV14 0AX.

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