Every review we hold for the Billericay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling the family home when my dad moved into care was always going to be emotive. Not being local, it was important for me to have an agent I could trust to manage the sale proactively but also sensitively. From the outset, Brad understood my position, and offered informed and sensible advice. Never pushy, but always available and responsive. When unforeseen events threatened to derail everything, I was thankful for Brad's experience and diligence to find solutions and keep the process on track. Thank you!
Melanie · 17 June 2023
Agent replied · 16 June 2024
Very kind of you Melanie! Thank you :)
★★★★★ 5/5
GoogleI have been incredibly impressed with Stanton Hockett and how they have dealt with the sale of my house. Brad and Gavin are experts in their field and gave a realistic valuation which was achieved within a quick timeframe. The sales process was handled completely by them leaving me with not much to do other than offer my thanks to them! I wouldn't hesitate to recommend Stanton Hockett to anyone who is looking to sell or buy. You will be in safe hands! Thanks again guys
Kish · 17 June 2023
Agent replied · 16 June 2024
Thanks Kishan :)
★★★★★ 5/5
GoogleI cannot recommend Brad & Gavin enough. These guys were on hand to assist from start to finish in every aspect of our sale. Moving isn't any easy task by any means but Brad & Gavin made is plain sailing.
Deborah · 17 June 2022
Agent replied · 16 June 2024
Thank you so much Debbie! You are a pleasure to work with! :)
★★★★★ 1/5
GoogleListed my house with Stanton in the summer of 2024, they were pretty terrible. I could never get them on the phone so not sure how potential buyers could call them? 50% of the viewings were time wasters and not vetted properly as showed no interest in my house and lastly the staff member who walked around my house on viewings was terrible, he was more interested in talking about himself than my house and asking me unrelated questions to do with my finances in front of the potential buyers, he added no value on the viewings. Before I signed he promised a long list of people who would want to see my house but ironically nothing materialised from this. One of the owners did call and apologised for the service once I took my property off them which I appreciated but other than that there was nothing positive to shout about.
Ashley · 25 December 2024
★★★★★ 5/5
GoogleGreat service from Gavin and his team. Process was extremely smooth and informative. We would certainly recommenced them to not only our clients but also friends and family.
James · 17 June 2023
Agent replied · 16 June 2024
Thanks James!
★★★★★ 5/5
GoogleWe have been working with Gavin and Brad for the past year and they are a great team with excellent communication skill and very much on the ball when it comes to their local market Both agents are very knowledgeable with a wealth of experience who give great advice on how to get things done quickly and efficiently but more importantly how to look after their clients along the process and give great advice
Sian · 17 June 2023
Agent replied · 16 June 2024
Thank you
★★★★★ 5/5
GoogleWhere should I start I don’t really know. Gavin… what a man! You can reach him anytime of the day, he will always reply to your emails, text messages and phone calls. Very professional service and thanks to him it was a very quick process for us. After 2 terrible experiences with very well known agencies it felt amazing to work with stanton hockett. Highly recommended! Once again, thank you very much Gavin.
Mm · 17 June 2023
Agent replied · 16 June 2024
Thank you so much for your lovely review. We wish you the best of luck in your new home!
★★★★★ 5/5
GoogleThank you Brad and Gavin, true professionalism, made the whole experience easy and smooth. We deal with a lot of estate agents and I can't recommend you highly enough. Fantastic servicePositiveResponsiveness, Quality, Professionalism, Value
Stan · 17 June 2022
Agent replied · 16 June 2024
Thank you Chris!
★★★★★ 5/5
GoogleVery happy with the customer service from the team at Stanton Hockett. Brad and the team communicated promptly throughout and were really helpful.
Verity · 17 June 2023
Agent replied · 16 June 2024
Thank you so much Verity, best of luck in your new home!
★★★★★ 5/5
GoogleExtremely professional and sold our property within a couple of days. Follow up communication was also amazing and they both supported and protected us throughout the whole process. Even when we visited the office to hand over the keys, they took the time to chat with us knowing that this wa difficult for us after being in our home for over 28 years. Thank you to the whole team x
Debbie · 17 June 2023
Agent replied · 16 June 2024
Thank you so much for your lovely review :)
★★★★★ 2/5
GoogleUnfortunately, my husband and I were left very disheartened after our experience with them last week.
On Monday last week, a house went up for sale using this company and we booked in to view the house only a few days later. They were very good and helped us to move our viewing around due to previous commitments.
We loved the house and put in our offer, to which we were told needed to be higher. So, we bid a higher amount and were then told to speak to their mortgage advisor, who was absolutely amazing. He knew all of his stuff inside and out and was very helpful with the process. He gave us the all clear and told Stanton Hockett that we would have no problems either. On Friday, we waited for a phone call but felt very positive after a discussion with the agent and mortgage advisor.
Unfortunately, we then didn't hear again from the estate agent until 3 days later. The mortgage advisor called us twice to see if we'd been told anything, and he then informed us that apparently the people selling had accepted an offer before we'd even gone to see the house?! I don't understand why we were even booked in then and why we bothered. He then also told us that our offer was actually higher than the other one that had been accepted. But, when the estate agent finally called us today, he said that ours hadn't been accepted and the owners were given both offers Friday - this just doesn't add up though especially if we'd put in the higher bid.
It was not a good experience for us and I would never even request a viewing through them again. Very sad as the house was stunning and the mortgage advisor was absolutely fantastic.
Jackie · 17 June 2022
Agent replied · 16 June 2024
Hi Jackie, we are very sorry to hear that you have not had a good experience with us.
Thank you for your kind words and praise for our mortgage consultant and our efficiency and flexibility when booking your viewing.
We are also sorry that the vendor did not want to accept your offer, as you can imagine this was a huge decision for our client, in which they needed some time to consider.
We wish you the best of luck finding your new home.
★★★★★ 5/5
GoogleSelling a house can be a very stressful process. We were fortunate enough to have Gavin guide us through the process. From the first conversation until completion, Gavin provided us with a high quality service. In the first meeting he provided a comprehensive and informative breakdown of the process. I was so pleased with the interest and speed in which our property sold. From that point forward Gavin continued to provide updates on the progress and ensured a smooth journey until completion. A high class professional service and I would not hesitate in recommending Gavin's services.PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 17 June 2022
Agent replied · 16 June 2024
Thanks Dan! Your the best.
★★★★★ 5/5
GoogleFantastic and efficient service, nothing too much trouble, Mike was great, highly recommend
Victoria · 5 April 2025
★★★★★ 5/5
GoogleGavin and Brad are fantastic! Super-efficient, highly motivated and extremely keen. They were the third set of agents we used to sell our home, and wish they were the first. The quality of their photographs were also amazing - their decision to use a professional photographer paid dividends. If and when we move again, they will definitely be our first port of call.
Mike · 17 June 2023
Agent replied · 16 June 2024
Thanks Mike :)
★★★★★ 5/5
GoogleAs a first time Landlord I can’t thank the Lettings Director enough for his expertise and guidance when letting my property out. Mike answered all my questions and concerns I had and he found me a tenant very quickly with no issues. Great service and would highly recommend Stanton Hockett!
Joanna · 11 July 2025
★★★★★ 5/5
GoogleJust bought a property off them. Great agents. Polite, always available throughout the whole prodecure. All round Great service.
Afzal · 2 April 2026
★★★★★ 5/5
GoogleA big thank you to Brad at Stanton Hockett Estate Agents. Speedy and efficient service. Handled with complete professionalism. Would definitely recommend.
Amanda · 17 June 2022
Agent replied · 16 June 2024
Thanks Amanda!
★★★★★ 5/5
GoogleMy husband and I knew Gavin since we bought our house. He was very helpful and friendly. We had a great experience with him. So when we wanted to sell the house, I contacted him again. He helped us the best as usual. We sold our house within a few weeks with our expected price. He is a great agent and we are very pleased to work with him.PositiveProfessionalism
Suzin · 17 June 2022
Agent replied · 16 June 2024
Thank you Sue!
★★★★★ 1/5
GoogleGot emailed about a viewing by “Brad”, and then my immediate response got ignored
Would avoid , no communication, and if a property goes in the time between you booking the viewing and the viewing itself, you do not get informed, and you turn up for no reason
Would probably give 0 stars if I could
Jordan · 21 August 2023
Agent replied · 16 June 2024
Hi Jordan, due to the sorry state of the lettings market, it is taking us longer to come back to our emails (we had over 60 tenants enquire within a twelve hour period), which is why we had to mark the property as 'under offer'. We have shared your review with our landlord and they are concerned, therefore have decided not to proceed. We wish you the best of luck with your search, in this very tricky market.
★★★★★ 5/5
GoogleBrad and Gav were superb, seamless in helping me let and eventually sell my property.
Toren · 1 December 2024
★★★★★ 5/5
GoogleOllie was very helpful helpped me rent the house
Gokhan · 17 June 2023
Agent replied · 16 June 2024
Thank you Gokhan!
★★★★★ 5/5
GoogleIn what some would describe as a ‘challenging’ environment to sell properties I had spoken to many agents in the local area. Stanton Hockett were stand alone in establishing and implementing a strategy from the outset, far from the normal …
Matthew · 16 July 2025
★★★★★ 5/5
GoogleI cannot rate Stanton Hockett highly enough. They are professional and always keep you informed as to progress. During a sale (that unfortunately fell through) help us sort out some issue we had with the property, really go above and beyond. Our main contact was Brad, and would recommend.
Jon · 21 August 2023
Agent replied · 16 June 2024
Thank you Jon, really appreciate your comments :) wishing you and Dawn the best of luck! Brad & Gavin
★★★★★ 5/5
GoogleBrad at Stanton and Hockett was great to work with - super helpful, easy to reach, and genuinely cared about making things smooth for us. Really appreciated how on it he was the whole way through. Would definitely recommend.
J · 11 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.