Trusted Agent profile · Bideford

Phillips Smith and Dunn Bideford reviews

4.8

★★★★★ Excellent

79 reviews across 3 platforms

64-65 Mill Street, Bideford, EX39 2JT

Phillips Smith and Dunn's office in Bideford, at 64-65 Mill Street, is rated 4.8 out of 5 across 79 reviews on three platforms, including 65 Google reviews rated 4.9.

Google logo

4.9 / 5

65

Reviews on Google

This office

Facebook logo

4.1 / 5

13

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bideford office, from every platform, shown as written. First names only.

5/5

Google

Excellent communication throughout the whole process of buying our new home. Ellie couldn’t have been more helpful and was far better than the estate agents we used to sell our old house. I can’t recommend them highly enough.

Jill · 27 August 2023

Agent replied · 26 August 2024

Thank you Jill, wishing you all the best in your new home.

5/5

Google

Purchased a house through this estate agent. Was very impressed throughout the whole process. Communication was fantastic, constant updates etc. The sale progressor went above and beyond to sort the chain out. Would use again.

Josh · 31 October 2023

Agent replied · 26 August 2024

Thanks Josh, appreciate your comments - wishing you and the family all the best in your new home!

5/5

Google

All the team at PS&D were excellent. Very efficient and very helpful. Kate and Teresa regularly kept us appraised throughout the house sale process. We totally appreciate the effort of all the team.

David · 11 May 2025

5/5

Google

We recently purchased our new Strongvox home with onsite assistance from Kate from Phillips Smith & Dunn. …

Yola · 16 October 2025

5/5

Google

Purchased a Strongvox house through Kate, she was truly wonderful throughout.

Briony · 25 November 2025

5/5

Google

We found Kate very helpful and bubbly which helped the process a lot!

Owen · 26 October 2025

1/5

Facebook

Brexit/Reform types. Don't do business with grifters.

Jock · 21 November 2024

Agent replied · 27 November 2025

Sorry Jock, finding it hard to understand your reasoning to review our firm in such a way. We have had no past dealings with you. We have files in any connection to you on our records.

5/5

Google

Very professional & efficient service provided whilst selling our house. Great communication all the way through from friendly, approachable staff, nothing was too much trouble for them. Thank you!

Sharon · 27 August 2023

Agent replied · 26 August 2024

Thank you Sharon, it has been a pleasure working with you.

5/5

Google

Amazing service from Ed and the team at bideford when buying a property. Ed kept me updated and was kind and helpful through out a stressful process. Thanks you so much for your 5⭐️ service

Ellie · 13 September 2024

1/5

Facebook

There service, from start to finish. Contacted them to see if they could understand my issues, but all they could say was we apologise, always like to go back to someone to give them the opportunity to right things. But unfortunately they have there money so , tough.

Marie · 29 March 2019

Agent replied · 27 November 2025

Seeing your issues here; seems they selectively answer emails and does beth@ even actually work for them???

5/5

Google

Have to say my experience with Kate Stone at Philips Smith and Dunn has been excellent. Kate has gone over and above on so many occasions during my buying process. I can’t recommend them enough

K · 25 August 2024

5/5

Google

Great team and extremely professional service, Ed was a star and helped us achieve the sale.

Jason · 11 April 2025

5/5

Google

Thanks to the people at PSD who handled my house purchase. Communication was prompt and always helpful, and the whole process went smoothly.

Mike · 3 December 2024

5/5

Google

Very professional service but with personal touch.

John · 27 August 2023

Agent replied · 26 August 2024

Thank you John, wishing you all the best.

5/5

Google

An efficient and responsive service from Phillips Smith & Dunn at a recent auction. Have used them previously and will use them again.

Jim · 27 July 2024

5/5

Google

Really helpful, friendly and expeditious service.

Mary · 27 August 2023

Agent replied · 26 August 2024

Thank you Mary, wishing you all the best in your new home!

5/5

Google

Ellie and James from Philips Smith and Dunn were super friendly. Listened to what we wanted in a property. From start to finish, they were brilliant in their correspondence. Can't recommend them enough! Definitely recommend your property needs.

Elaine · 27 August 2023

1/5

Facebook

Their customers services are appalling. Heating breakdown. No-one answering emergency contact after leaving messages for them to contact us. So spending a cold weekend with no hot water or heating!!!!!!

Tony · 27 November 2016

Agent replied · 22 March 2026

Which is typical behaviour from those who look down on you. Tory grifters.

5/5

Google

Absolutely amazing, and a cracking team. They went above and beyond.

Tracy · 19 August 2024

5/5

Facebook

Excellent service. All members of the team show great enthusiasm and always go out of their way to help.

Alex · 11 April 2020

Agent replied · 27 November 2025

Thank you so much! Speak soon Alex

5/5

Google

Friendly, fast and efficient = Great service. Clear negotiators. Helpful advice. I would definitely use these agents again.

Patricia · 28 August 2018

Agent replied · 26 August 2024

Thank you Patricia for your review. Have a great day.

5/5

Facebook

Was really happy with the service i recieved when selling my property!!

Keely · 11 August 2020

Agent replied · 27 November 2025

Hi Keely, thank you for your review. Hope you’re all settled in your new home. Best wishes, PSD

5/5

Facebook

Purchased a couple of properties through auction, all sorted quickly, Thanks.

Diane · 9 April 2020

Agent replied · 27 November 2025

Thank you Diane!

5/5

Trustpilot

Absolutely perfect professional and…

Absolutely perfect professional and prompt service. So many estate agents are bling shop keeping bean counters; it is refreshing to find a true professional in this often rancid industry. 11/10 from me.

MAA · 12 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Phillips Smith and Dunn's Google reviews

Questions about Phillips Smith and Dunn Bideford

How many reviews does Phillips Smith and Dunn Bideford have?

Phillips Smith and Dunn's Bideford office has 79 reviews across three platforms: 65 on Google, 13 on Facebook (across the whole business), 1 on Trustpilot (across the whole business).

What is Phillips Smith and Dunn Bideford's rating?

Phillips Smith and Dunn Bideford is rated 4.8 out of 5 across all 79 reviews, and 4.9 out of 5 on Google from 65 reviews.

Where is Phillips Smith and Dunn's Bideford office?

Phillips Smith and Dunn Bideford, 64-65 Mill Street, Bideford, EX39 2JT.

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