Phillips Smith and Dunn Bideford reviews

★★★★★ 5/5

Google

We had a fantastic experience working with Kate Stone. She was professional, friendly, and incredibly helpful. She keep us informed every step of the way, quick to respond to questions, and made us feel comfortable and confident with the decision to purchase the property. Kate’s is very patient and it was clear she genuinely cared about providing a great service. Nothing ever felt like too much trouble, and her support is making the entire experience smooth and straightforward. I would highly recommend Kate to anyone looking for a reliable and professional estate agent at Phillips Smith & Dunn. Thank you again for all your help so far.

Siobhan · 16 March 2026

★★★★★ 5/5

Google

Olivia showed me a property which I had seen on line. During the viewing I realised it wasn’t for me. She took the time to ask me what I was looking for and listened carefully to my response. Olivia arranged viewing for a selection of properties, all of which on paper were perfect, but one stole my heart. Thank you Olivia. I can’t wait to start my new life in my new home 😍

Cathy · 2 April 2026

★★★★★ 5/5

Google

I am at the end of the process of purchasing my first home through Phillips Smith and Dunn. Kate Stone is fantastic at her job and her help and advice throughout the process has been second to none. There have been lengthy delays out of our control, but I was always kept up to date, and all my queries dealt with in a timely manner. Friendly, efficient, professional - thank you Kate!

Claire · 26 March 2026

★★★★★ 5/5

Google

I just wanted to say a huge thank you to Phillips Smith & Dunn Bideford especially Olivia who helped us sell our house and purchase a new one. The whole experience was dealt with completely professionally and thoroughly, nothing was to much trouble for Olivia to deal with. I totally recommend using this Estate Agents. A very well deserved 5 stars.😁

Jo · 16 March 2026

★★★★★ 5/5

Google

Philip Smith & Dunn Bideford were the agents looking after the property I recently bought. Both James Fletcher and Monique Fulford were always helpful and informative and were a strong team. I dealt mainly with James who helped me, despite some difficult set backs, navigate the process from the initial viewing, placing an offer to the sale, reaching a very satisfactory conclusion It is my ideal home and after nine months of searching was determined to try and buy it and James helped to steer the sale to conclusion, communicating skillfully with all parties. He was always well informed, proactive, communicated swiftly and inspired confidence in the process. His personable, approachable and friendly manner made the process so much better. He and the agent selling my house were the best we encountered in a year long process, dealing with all the major agents in the area and I can not thank him and Monique enough. They even presented me with some prosecco and delicious biscuits, funded from their own pockets, to celebrate when I collected the keys, such a kind, thoughtful and memorable touch. I will recommend this Bideford team to anyone buying or selling in the area and wish them every ongoing success.

Sally · 27 August 2023

★★★★★ 5/5

Google

We purchased a house through Phillips,Smith & Dunn. Olivia was fantastic with us from start to completion. Answered all of our questions and if not known came back to us quickly with them. Made the process so much nicer. Would recommend to others from our experience.

Lisa · 16 February 2026

★★★★★ 5/5

Google

Cannot thank you enough Olivia went above and beyond to keep me updated every step of the way through my purchase It went through very smoothly and stress-free and I'm finally in my dream home thank you

Christina · 26 March 2026

★★★★★ 5/5

Google

Earlier in 2025 I viewed a couple of properties. Kate Stone attended. On both occasions Kate was welcoming, helpful and most professional. Thank you Kate. PS I would have provided this review much earlier but only just had a google account sorted out !!

Michael · 11 December 2025

★★★★★ 5/5

Google

Fantastic service from Kate at Phillips Smith & Dunn. Kate was very helpful throughout the whole process of purchasing our first house. She was able to let us into the house to measure up for furniture even on late notice. Transparency was really important to us for the process of buying this house and Kate and the PSD team were always very helpful to answer all the questions we had about the house. Thankyou from Russell and Fran!

Russell · 15 October 2024

★★★★★ 5/5

Google

Kate made our move soo much easier. On the whole we had a pretty painful move as a result of our solicitors, BUT through all the twists and turns they threw our way - Kate remained a voice of calm, and allowed us to still find some form of …

Sam · 16 September 2025

★★★★★ 5/5

Facebook

We sold our house with James Fletcher from the Bideford branch, I can’t recommend him enough, he is enthusiastic, dedicated and always there to answer your calls and keep you informed with everything going on, my husband and I have dealt with a lot of estate agents before deciding to sell with Phillips Smith & Dunn and none of these agents have anything on the professionalism and service we received from PS&D. As a construction company ourselves we are disappointed that we will not be able to sell our future projects with James as we have now moved out of North Devon. Thank you James, you were fantastic. Highly recommended. Claire and Danny Barnes.

Claire · 4 April 2022

★★★★★ 5/5

Facebook

Sold our house with James Fletcher at Phillips Smith & Dunn it sold very fast with alot of interests and we were kept up to date with all viewings and offers unfortunately the house fell through first time but James was quick to get it back on the market and sale agreed again with in 4 days. We can't thank the team enough for the help and the support we have had and I would highly recommend for anyone's house sell. Supportive and Professional agents.

Sophie · 1 September 2021

★★★★★ 5/5

Google

I purchased my new home through Phillips Smith & Dunn. Olivia was professional, helpful and efficient throughout the process. Highly recommend!! Thank you.

Sally · 26 March 2026

★★★★★ 5/5

Google

This company in Bideford is amazing especially staff Olivia Tucker who helped my mother sell her house with patience, professionalism and understanding, I would recommend highly this company who wants to buy or sell in the Bideford North Devon area

F · 26 October 2025

★★★★★ 5/5

Google

PS&D have recently sold my house and I would highly recommend them for their unfailing optimism, professionalism and communication. Despite the current challenging market Edward kept in contact with me offering reassurance and updates sometimes in the evenings and on weekends, Emma stepped in with the same contact when Ed was away and, last but not least, Katharine from the same office went the extra distance on negotiations. Can’t thank them all enough.

Jo · 13 September 2024

★★★★★ 5/5

Google

Have just completed on a purchase with Philips Smith and Dunn and was really impressed with their service - professional, knowledgable and really friendly. Kate was my main contact and I have to say she was so helpful - nothing was ever too much trouble (despite my ridiculous questions!). Thank you so much for all of your help and support and thanks for helping me to find my new forever home 😊

Dayce2303 · 14 September 2024

★★★★★ 5/5

Google

To say that James and his team did an excellent service would be undermining their performance. The support they have given to my wife and I during our very hard sale/purchase and completion has been 2nd to none. I would have no hesitation in recommending this company to any future customer.

Carl · 31 October 2023

★★★★★ 5/5

Google

Kate @ Strongvox has been fantastic - she is very helpful and friendly. She goes out of her way to make things as smooth as possible. She makes so much effort and we are very grateful to her.

Jessie · 6 September 2025

★★★★★ 5/5

Google

From the initial visit by James Fletcher to view the house for auction and subsequent visits/contact by Edward Passmore, I was impressed with the Company's welcoming approach, which put me at ease. Everything was explained and nothing was too much trouble. It was good to have their support on the day of the auction and the reserve price was set just right. I would certainly recommend this Company.

Lynn · 12 August 2024

★★★★★ 5/5

Google

Our experience with Phillips Smith & Dunn was excellent! Kate Stone was incredibly accomodating with last minute viewings and kept us up to date with everything. We really appreciate what everyone in the Phillip Smith and Dunn team did for us!

Lily · 11 June 2025

★★★★★ 5/5

Google

Kate Stone has been amazing from the moment we first met..Keeping us up to date and always bang on time . The perfect agent . Let's hope she gets us what we are looking for .We know how hard she is trying . We are very impressed. Many Thanks Bill and Livvy Chaplin

Bill · 3 December 2024

★★★★★ 5/5

Google

Olivia and the team were very helpful in the purchase of my new home. 100% recommend this Estate Agents.

Denise · 18 December 2025

★★★★★ 5/5

Google

As first time buyers, we didn't really know what to expect from the whole situation. However, the team at Phillips Smith & Dunn, particularly James, laid it out clearly and then walked us through from start to finish. They went above and beyond and were supportive and communicative throughout our whole experience. Couldn't recommend them enough!

Jordan · 27 August 2022

★★★★★ 5/5

Google

Throughout an incredibly lengthy sale the Bideford team at Phillips Smith and Dunn have been amazing. Kate was determined to be the one to sell my property and even turned up with … More

Lucy · 26 June 2025