Trusted Agent profile
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★★★★★
524 reviews across 1 platform
290 Erith Road, Barnehurst, Bexleyheath DA7 6HN
Part of Robinson Jackson, see every office.
Robinson Jackson's Bexleyheath office at 290 Erith Road is rated 4.8 out of 5 across 524 reviews on 1 platform, including 524 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robinson Jackson won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Robinson Jackson. Each award is assessed separately from the review sites.
Every review we hold for the Bexleyheath office, from every platform, shown as written. First names only.
5/5
GoogleI rented an apartment and it was very good, I will like to say a big thank you to Ellie rock for the support to make the apartment ready on time
Hi Oluwatosin, Thank you for your review! We hope you enjoy your lovely new home :)
5/5
GoogleMyself and my brother in law have both had great experience using this branch and in particular Ellie Rock, always on hand and happy to help in anyway she can :-) Graham D
5/5
GoogleI’d like to thank Jvon for his professionalism and customer focus in helping me through the process of renting a new flat - very positive and supportive the whole way.’
Hi Xiuhong, So lovely to hear from you! Thank you very much for your review!
5/5
GoogleRobinson Jackson has done it once again! Very happy with the letting service. Big shout out to Ellie and Lydia for their efficiency and knowledge! Will use the service again and again
Thank you for your review, it is greatly appreciated! Robinson Jackson Barnehurst
5/5
GoogleGreat team, easy to work with and the help desk is always available via phone calls and WhatsApp.
Thank you for the feedback! - The lettings team
5/5
GoogleRobinson Jackson have been very good, we have some maintenance issues recently at a property and these have been dealt with efficiently by the maintenance team. This recent time Tyra was extremely helpful finding quotes for work and getting …
Thank you so much Letty! Really appreciate your feedback. Many thanks again
5/5
GoogleI had a great experience with Robinson Jackson Barnehurst - Alex, Ellie, Emily and Jvon were very friendly and professional. A seamless and stress free process!
Thank you ever so much for your lovely review :)
5/5
Googlei am so happy with my new house just today i moved in and many thanks to Ellei she was so helpful and respectful 😊 …
Thanks Mohamad, really kind of you to leave us a review!
5/5
GoogleSold my property through Robinson Jackson and both Andrea and Margaret were amazing (progression team), chasing every which way they could as we had a long complicated chain. They both went above and beyond in securing our exchange and completion. Not that I ever want to move again but if I did I would definitely use this estate agent again and would recommend them to anyone and everyone I know who wants to move. Thank you again, its been a pleasure working with you.
5/5
GoogleEllie and Steve were amazing!
5/5
GoogleRobinson Jackson Barnehurst Estate Agents helped get the right home for my family. They were helpful and involving from day 1 until we moved in. Thanks to Connor, Elle and Alex for the smooth communications. And a big thumbs up to Lydia Dudley 👍 for facilitating a smooth move in. I appreciate you all. Cheers …
5/5
GoogleOne happy and satisfied customer (as buyer) here, from my very first viewing until completion. Been working with Marcus at the beginning, then Margaret and Andrea most of the times (during the conveyancing process). I have been very very happy with their service as they are very informative, always responded promptly and updated us. If there’s thing they’re not sure about, they would make sure they find the answer and inform us after. I can’t thank them enough for the support during quite frustrating time, especially as first time buyer. Would definitely recommend them to anyone, and would definitely be using their service again. Ps. Many thanks to Neil and Corrie as well for being always nice whenever we call or come by to the office.
5/5
GoogleReally easy to talk to, very helpful and made the process super easy.
Thank you for the review Bethany! - The lettings team
1/5
GoogleVery bad experience as a tenant. They asked for a pay increase of 37.5% after our two year contract ended forcing us to move out. On the six month scheduled visits to inspect the property they have been taking photos of our private space including our belongings without authorisation. The deposit protection scheme is a scam as they are holding the deposit under a sister company so you don’t win even if you challenge the charges that are drying to deduct some nice they are the same people deciding . We do lot recommend this agency to anyone. Very bad experience.
Hi Nikolas, Many thanks for your review. I am sorry you feel this way. Unfortunately, we have no way of controlling the landlords wishes to increase the rent every year. We can however, inform them of the rental values in the area, which we did. Also, in regards to the property inspection, all tenants are asked if they consent to pictures being taken and is also mentioned in the appointment confirmation email, that is sent out before the appointment is physically carried out. In regards to your deposit, we legally give tenants their unique TDS certificate, to prove the five week security deposit has been registered under a government scheme. Each certificate has a unique reference number which can be checked on the TDS website to ensure the reference number is legitimate. At the stage of dispute, we presented deductions that were to be made, and they were approved by yourself. Again, tenants have rights to take the disputes further to the TDS dispute scheme if they are not happy with the deductions that have been suggested. We wish all the best in the future. Kind regards, Emily Pompei Lettings Manager
5/5
GoogleThank you to the team, for handling my tenancy renewal process. Ellie , Libby were very professional and made the process smooth and stress free. i highly recommend them.
5/5
GoogleLydia is one of the kindest members of staff I have ever spoken too. Extremely helpful. Look forward to my next encounter!
Thank you so much :)
5/5
GoogleNatalie Coomber was nothing short of professional and was able to patiently address all my queries. Give her a pay raise asap
Thank you for the lovely review! :)
5/5
GoogleHad a great experience with RJ, Ellie Rock was amazing and very knowledgeable when it comes to properties, couldn’t recommend them enough
Thanks Erin - great to hear from you!
5/5
GoogleExcellent service 🥰 …
Thank you for the review, we wish you all the best with your move! - Eloise & the team
5/5
GoogleBilly was excellent and was very helpful in explaining the process when letting out our property for the first time. Thank you again!
5/5
GoogleFantastic service all round from George, would highly recommend!
Thank you for the review Oliver - George & the team
5/5
GoogleThank you, Ellie, for making the letting process with Robinson Jackson Lettings so smooth and stress-free. Your professionalism and outstanding customer service truly stood out. I’m already looking forward to the day I can buy my own home in the UK, and I hope to do that with your help too! Thanks again. x
Thank you for your review and we are pleased you were happy with the service. Enjoy your new home!
5/5
GoogleJvon was really helpful from inception to receiving the house keys. Keep up the good work! Fantastic customer service!!!
Thank you so much for your amazing review :)
5/5
GoogleBilly is an asset and helps massively in letting my property and finding me the right tenant again and again. Highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Jackson's Bexleyheath office has 524 reviews across 1 platform: 524 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Robinson Jackson Barnehurst is rated 4.8 out of 5 across all 524 reviews, and 4.8 out of 5 on Google from 524 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, Bexleyheath won Trusted Agent; Robinson Jackson, Blackfen won Platinum; Robinson Jackson, Orpington won Gold.
Robinson Jackson Barnehurst, 290 Erith Road, Barnehurst, Bexleyheath DA7 6HN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.