Trusted Agent profile · Bexley

Wards Bexley reviews

4.7

★★★★★ Excellent

2,092 reviews across 2 platforms

93 Barnehurst Road, Barnehurst, Bexley, DA7 6HD

Wards's office in Bexley, at 93 Barnehurst Road, is rated 4.7 out of 5 across 2,092 reviews on two platforms, including 103 Google reviews rated 4.8.

Google logo

4.8 / 5

103

Reviews on Google

This office

Trustpilot logo

1,989

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bexley office, from every platform, shown as written. First names only.

1/5

Trustpilot

Absolute shambles

Absolute shambles, dishonest, rude and extremely unhelpful. There should be a regulatory authority that shuts down businesses like this with immediate effectIf I could give awards zero or minus I really would

Simon · 22 October 2020

Agent replied · 11 June 2024

Dear SimonThank you for taking the time to provide us with your feedback. We take any concerns raised very seriously and are sorry if you were unhappy with the way that your enquiry was handled.To enable us to positively identify you and to address your comments, we would ask you to provide some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regards Wards

5/5

Trustpilot

Help in a hurry

We did to buy a property very quickly and Ashleigh of Wards helped us see as many properties as possible in a short time. Thanks for all your help a great team.

Kevin · 15 October 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

1/5

Trustpilot

Absolutely disgusted with the property…

Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!

Lynne · 9 December 2021

5/5

Trustpilot

First home

I found them to be helpful and kept me up to date with everything going. Made much harder due to the COVID-19 situation but still feel they did a great job

Russ · 28 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

I highly recommend Wards from New Ash…

I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!

Larisa · 12 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent, professional service, highly recommended.

Wards conducted the search for and vetting of tenant with efficiency and diligence. Assistance in insuring that relevant safety checks, furniture clearance were carried out was invaluable. Communication was excellent throughout.Highly recommended.

Ron · 2 July 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service from Laura Fowler

Excellent service from Laura Fowler. Was so helpful in assisting me to be able to rent a property and had me moved in less than a week later.Very professional and excellent service.

Kellie · 15 June 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Excellent service

Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house

Jacqueline · 20 October 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.

Bernard · 30 June 2022

5/5

Trustpilot

Excellent

Wards were extremely helpful especially advice from Angelina at the Hythe offoce with solicitor questions and completing documents when I wasn't sure of something she was always there for me

Customer · 6 December 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

This was the easiest and quickest house…

This was the easiest and quickest house transaction we’ve ever done. A month from first viewing to completion is exceptional but all the stars were aligned and Wards helped throughout.

John · 29 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Google

Friendly stuff. Everything done in time Very happy.. Rebecca very helpful

GINTARAS · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

I really appreciate George Jordan for…

I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.

Susan · 5 March 2022

5/5

Trustpilot

Jodi Wyncoll Review

This was not the first purchase that Jodi has progressed on our behalf and she was as efficient and communicative on this occasion as she was on the first. Excellent service.

Nathan · 7 July 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I have recently moved into a property…

I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.

Jane · 27 February 2023

5/5

Trustpilot

Selling house

Great service by Jo & Alison at the Dorking branch in selling our property.Highly professional and courteous service at all times. Even through COVID, their service was impressive and consistent

Greg · 9 September 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Great Service Josie pulled out all the…

Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 ⭐️⭐️⭐️⭐️⭐️

Jean · 30 October 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent, helpful and knowledgeable staff

Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.

Ola · 28 March 2023

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.

Emily · 11 August 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

An excellent service was provided by…

An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.

Sue · 4 December 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards of whitstable are a very friendly…

Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend

Wayne · 16 November 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Thank you to Mark and the rest of the lettings team.

Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.

CatherineF · 13 April 2022

5/5

Trustpilot

Maria at Ramsgate branch

Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!

HAYLEY · 27 August 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

3/5

Trustpilot

Found a tenant within a few days which…

Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.

Champ · 14 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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