Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFaultless. Always on the other end of the phone to answer any little question. Also extremely efficient when we needed them to chase someone. Sold above asking price which is always a positive. Becky and Brendan I can't thank you enough, ended up on first name terms we spoke to often on the phone.
Sarah · 14 June 2022
Agent replied · 13 June 2024
Dear Sarah,
Thank you for taking the time to write a review regarding the service you received from our team in Barnehurst, especially Brendon our Manager and Becky. We invest heavily in marketing our sellers homes to help us attract as many customers as possible which in turn allows us to secure the very best price and best buyer for you. I am delighted to hear we achieved more than you were expecting, and both Brendon and Becky were on hand to push your sale through. All the best.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotJames at wards Barnehurst and his team…
James at wards Barnehurst and his team were brilliant Couldn’t recommend enough Have never left a review before but felt like I should 👍👍👍
Cp · 27 September 2023
★★★★★ 5/5
TrustpilotMany thanks to Sally
Many thanks to Sally - we recently bought a property via Wards and were very pleased with how Sally kept us updated throughout the process, even though the transaction took a lot longer than originally planned for various reasons!
Customer · 22 April 2022
★★★★★ 5/5
TrustpilotExceptionally good service
Met with Darren Cakebread of Wards Hythe recently, who gave us a great deal of his time, not to mention a lot of useful information about Hythe and the site we were considering. Exceptionally helpful, and great follow-up, thanks Wards and Darren
Hilary · 2 August 2023
Agent replied · 11 June 2024
Hi Hilary,Thank you for leaving a review! It's great to hear how positive your experience with Darren has been and how useful the information he has given you about the area is.Best wishes,Wards.
★★★★★ 5/5
TrustpilotCamille was very helpful and friendly…
Camille was very helpful and friendly all through the process. . Even after I had moved in and I had a couple of queries she sorted them out promptly without any fuss.
Susan · 21 January 2023
★★★★★ 5/5
TrustpilotVery positive experience!
Buying a home isn't always a straightforward process but the team at Wards were always really helpful, professional and responsive to questions during the process. Thanks to James in particular who I was in contact with most.
Customer · 9 July 2022
★★★★★ 5/5
TrustpilotJodi Wyncoll - Sales Progressor - a credit to Wards…
Jodi Wyncoll is an absolute asset to Wards! Professional and empathetic, she understood our family situation and guided us through the house selling process. Can't rate highly enough.
Julie · 25 May 2023
★★★★★ 5/5
TrustpilotWe have just moved into a rent house
We have just moved into a rent house, and George Jordan was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything.thank you very much
Marymar · 13 May 2022
★★★★★ 5/5
TrustpilotWe got there in the end...
We have had a very challenging year trying to purchase a property. Stacey, Matthew and Nick have been outstanding every step of the way in guiding us through, giving advice and putting up with our frequent phone calls!It was a lovely moment speaking to Stacey once contracts were exchanged.We have absolutely no hesitation in recommending Wards.Thank you so much.Brian & Samantha
BrianThompson · 15 February 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWe have just completed the sale of my…
We have just completed the sale of my mothers bungalow plus the purchase of a new property all through Wards of Strood. The execution was carried out in a professional and timely manner, great service and very personal, we left it all to Abbie and Chloe, who took the stress out of selling and buying . Thankyou both
Mick · 18 September 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat experienced
Brandon Boyd’s support and encouragement gave us the confidence to believe we could secure a full mortgage, with amazing help from Dave Vitler -Mortgage Matters.
JC · 11 September 2025
★★★★★ 5/5
TrustpilotWards of Kent Highly Recommended
Excellent service provided by Tessa, any guidance or questions I had Tessa was more than happy to answer or to investigate on our behalf. Very efficient and helpful. Lee Dunbar
Lee · 3 March 2023
★★★★★ 5/5
TrustpilotJessica Williams went above and beyond…
Jessica Williams went above and beyond to make the whole process as easy as possible. Even gave up time off to accommodate viewing. She also had all relevant information about the properties and entire site and was easily contactable.
AS · 24 February 2022
★★★★★ 5/5
TrustpilotGreat Friendly Communication
I have just started searching for my next home and have been dealing with Jamie in the Headcorn branch. He is always friendly and has been really helpful and informative.
Lisa · 10 April 2024
Agent replied · 11 June 2024
Good Morning Lisa, Thank you for taking the time to leave a review. We wish you all the best on your property journey and we are always here to help you move forwards. Thanks again, Wards of Kent
★★★★★ 5/5
TrustpilotVery satisfied with the service…
Very satisfied with the service provided by Wards in conjunction with their associate iamsold. Everything was dealt with in an efficient and courteous manner and we are more than pleased with the sale price achieved, which exceeded our expectations.
Dave · 16 February 2022
★★★★★ 5/5
TrustpilotExcellent Comms & very helpful
Excellent communication through out the process, easy to reach & very helpful, kept up up to date & informed of the process and what was required throughout all this
Ashleigh · 27 April 2024
Agent replied · 11 June 2024
Dear Ashleigh Thanks for the five star review! We strive to provide all our clients with excellent communication, so it's great to hear your feedback. Thanks Again,Wards of Kent, Ashford Branch
★★★★★ 1/5
TrustpilotArranged a time to view an apartment…
Arranged a time to view an apartment but at last minute had a message bringing time forward 30 mins which I could not make due to school run. I phoned to explain and they were very reluctant to budge but we then agreed a time which was very tight for me, and when I arrived literally 2 mins after nobody was there. I called wards and they were absolutely arrogant and just horrible and I would not recommend them at all. I have had problems in the past with them and should have learned my lesson.
Jason · 16 December 2022
★★★★★ 5/5
TrustpilotHi,iv used Wards for well over 6yrs…
Hi,iv used Wards for well over 6yrs now,to not only rent but also sell.I found Hamid, Abi,Graham & the rest of the team helpfull above & beyond what I expected.Even to the point when I pulled out of on of my sales after lots of wards hard work,this was accepted & all continued to be polite always,thanks.fiona
Fiona · 19 October 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotJo Ross-Bason - Valuation
Jo recently evaluated our property and was very personable and knowledgeable. We had a great conversation and loved and appreciated her honesty. Would recommend
Jay · 25 July 2024
Agent replied · 11 June 2024
Hi Jay,Thank you for leaving a review! It's great to hear how positive your experience with our agents, and particularly Debbie, has been and how kind she has been whilst helping your parents navigate their sale.Best wishes,Wards.
★★★★★ 5/5
TrustpilotBexleyheath Rental
Thanks to Shanur and Marina for making the rental process as smooth as possible.
Anna · 3 September 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotGeorge made my experience very smooth
George made my experience very smooth. He communicated well and kept me informed about the process. He was on hand to answer any questions I had. Thank you George
Briaa · 22 March 2023
★★★★★ 5/5
TrustpilotI have been using Wards property…
I have been using Wards property management services for some years now. I'm so impressed at the moment with Bethany who is my dedicated 'go-to' member of the team. She is always bright, polite, and helpful, without being 'over the top' gushy. She has a real can-do attitude to problems, I know that when she calls, it's usually going to cost me money, but she has a really good way of dealing with landlords and tenants.
Katrina · 14 April 2023
★★★★★ 1/5
TrustpilotUnable to sell our property
We had a terrible experience with Wards. We had signed with them in late June, when the property market was still strong. They knew we needed a quick sale, but still didn't actually start marketing it until our 14-day cooling off period was almost over. They had scheduled two open houses, the first didn't get any viewers and the second a week later only had two viewers. They had initially marketed our property higher than what I thought we could get for it, and as such our property didn't get any initial momentum and we had to reduce our price within two weeks of it going live. We had managed to source another buyer during this time, but Wards refused to release us from our contract, which meant we lost the opportunity to sell. After 14 weeks, we had averaged less than one viewing per week and we told Wards to either let us out of our contract early, or we were just going to delist it and wait for the contract to expire. They finally let us out of our contract early. But since then, the housing market has fallen and though we have found a seller since then, the price was significantly less than what we could have secured back in July. They were combative with us and in the end cost us a lot of money.
Robert · 22 November 2022
★★★★★ 5/5
TrustpilotDavid has been really helpful…
David has been really helpful throughout the whole process of putting my flat on the market. He provided good contacts for contractors and always responded really quickly when I had a question - great service.
Fergus · 21 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
