Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProgressor of the century!
We had a great experience with Debbie Ludgate the sales progressor at Wards. She was so supportive through a very very difficult time. Communication was excellent and she was always so reassuring, even when things were not going so well. She kept us going. An outstanding member of the team.
Becca · 11 July 2023
Agent replied · 11 June 2024
Hi Becca,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how supportive and reassuring Debbie has been throughout a difficult time.Best wishes,Wards.
★★★★★ 5/5
TrustpilotTop class service
Top class service. Tony Degiorgio was on point with getting back to my questions too keeping me informed of the progress. Amazing service.
S · 31 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotProactive and helpful
Kirsty helped me out with an issue regarding my parking permit for my rented flat, and was extremely helpful. She kept me fully updated and resolved the issue in a timely fashion.
Nick · 22 September 2025
★★★★★ 5/5
TrustpilotA great selling experience
Helpful and professional service from James Rixon of Wards Ramsgate. Always available to answer calls and dealt with any queries we had about the selling process. Our property was under offer very quickly. We are so pleased with the service we received, we absolutely made the right decision when we picked Wards of Ramsgate to market our property.
Sharon · 18 October 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotLee was great in helping sort out move…
Lee was great in helping sort out move out which all went to the final hour. Great communication and support. Thank you
Leanne · 1 November 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotHighly recommend Terri Truckle and the…
Highly recommend Terri Truckle and the team at the Walderslade branch. Nothing was ever too much trouble for Terri, went above and beyond.
Sarita · 10 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards - west kingsdown Kent
I bought a property then had to sell due to my mother passing I would like to thank Daniel wood and David Stewart from the west kingsdown branch for all there care and compassion through the process and selling the property promptly Thank u guys so much
Elaine · 22 February 2022
★★★★★ 5/5
GoogleWas a very hard time selling our Mum and dad home after losing them both within a year of each other, the team at wards made this a much easier time they were always helpful and showed us so much care. I would definitely recommend them to family and friends.
Thank you all once again for all your help and support during a very hard time.
NataliePositiveProfessionalism
Natalie · 14 June 2021
Agent replied · 13 June 2024
Dear Natalie,
I am so sorry to hear your sad news and our thoughts are with you. I feel so reassured the team in Barnehurst looked after you so well. They will be delighted they were able to help, and will be so grateful for your recommendation. We all wish you the very best. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotAbigail was great throughout the whole…
Abigail was great throughout the whole process of finding a new tenant. She kept me informed all the time and dealt with any queries promptly. I will not hesitate to use this tenant finding service again.
Simon · 28 April 2023
★★★★★ 5/5
TrustpilotI dealt with Amy and she was so helpful…
I dealt with Amy and she was so helpful and professional. She listened to what I was looking for, shared all the products and services that Wards can offer. I felt comfortable giving back honest feedback.
Liza · 28 April 2023
★★★★★ 5/5
TrustpilotLooking back over quite a long process…
Looking back over quite a long process of selling my flat due to delays involved in getting the lease extended, I have to say that Judy the Sales Progressor was invaluable. She remained attentive, upbeat and a clear and reliable communicator throughout.Nick Whiting
Kate · 14 August 2022
★★★★★ 5/5
GoogleRebecca, Brendon and Debbie helped us with the purchase of our first house. They were very patient in dealing with all our enquiries and kept us posted every step of the way. It was a long process but we got there in the end - thanks to this amazing team!
Erika · 14 June 2023
Agent replied · 13 June 2024
Dear Erika,
Thank you for your recent feedback regarding the help and support our team in Barnehurst gave you when purchasing your first home. Keeping our customers updated and reassured throughout their moving journey is one of our main goals and I am pleased they delivered, All the best in your new home.
We have just launched a Charity promotion to raise £1,000,000 for vulnerable Children. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk
All the best,
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleWards have been absolutely wonderful to deal with. I would highly recommend them , and a special thanks to Brendon Church was very knowledgeable and extremely helpful. He assisted every step of the way
Rose · 14 June 2023
★★★★★ 1/5
TrustpilotMoved into a property which is not fit…
Moved into a property which is not fit for purpose, leak, faulty shower, washing machine doesn’t work, no fire doors (top floor flat), extractor fan doesn’t work and there is more! Sham of a property, I’ve been unable to stay here and I have two children (age 1 & 7).I was lied to about the leak as I was told it was fixed and it was simply cosmetic works.
Miss · 15 November 2020
Agent replied · 11 June 2024
Dear SarahThank you for leaving your review and we are sorry to learn of the issues that you have encountered.We understand that both our Customer & Property Care (CPC) department and the branch that you initially arranged the tenancy through are in contact with you and are attempting to resolve this matter to your satisfaction. We are also aware that you have been in communication with our Customer Relations department and we hope that a satisfactory resolution is found soon.Kind regardsWards
★★★★★ 5/5
TrustpilotMaria was very efficient and helpful
Maria was very efficient and helpful. Communication was excellent and everything was done very quickly. Thank you!
Holly · 27 August 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotReally easy process and pretty quick…
Really easy process and pretty quick turnaround. Emily Thorndycraft was the best estate agent I’ve ever worked with, very on job, accessible and transparent throughout the whole process. Really appreciated the check-ins and consistent approach from her.
Simba · 27 February 2023
★★★★★ 5/5
TrustpilotGreat experience
I needed to find a property quickly after a sudden change in circumstances. Wards were quick and efficient in replying to me and guiding me through the process of renting my first house on my own. They were easy to contact and happy to answer my hundreds of questions and I am now happily settled in my new home. Would highly recommend to anyone looking for a great rental experience.
Melanie · 12 June 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
★★★★★ 5/5
TrustpilotHad a fantastic experience working with…
Had a fantastic experience working with Wards. Paul and Shannon were great working between me and the vendor, whilst Grace's regular updates and uplifting personality made it a great experience getting to completion.Thanks a lot guys.
Exchange · 27 March 2023
★★★★★ 5/5
TrustpilotThanks guys
Really want to say big thank you Tony for your help and keeping me updated. He was exceptionally helpful throughout.
Yinka · 2 December 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards Ashford branch
I use Wards Ashford branch for to manage my property lettings and I am very happy with the way they have handled the property management and me as a client/ property owner. Lee and Emily have been exceptional in their conduct, ready to answer all my questions and concerns (even through the purchase of a tenenated property). Keep up the good work guys.
Patrick · 30 November 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI've had a very positive experience…
I've had a very positive experience with Ward's so far. They rented out my flat very quickly and offered some good advice around the market. I found Tessa, in particular, extremely helpful as she offered up her time (over the weekend) to help arrange the delivery & installation of appliances, as well as being very responsive.
Kristian · 26 October 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotMark-Mark and Jodie Hythe Branch
Cannot thank Mark, Mark and Jodie for seeing my flat sale in Hythe through so smoothly .Would recommend absolutely Linda Ottway
Linda · 3 August 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
GoogleFantastic Team at Barnehurst. Totally appreciate the work from Brendon, Jill, Rebecca, Blaine, Kristy and Nicola who all worked extremely hard to make the entire process effortless. Good work from the Team @ Barnehurst constantly updating on progress everyday providing very nice customer service to make you feel very much at home. I Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
C · 14 June 2022
Agent replied · 13 June 2024
Dear C O,
Thank you for your 5 star feedback regarding your recent experiences with our team in Barnehurst. They do work so hard and feel the customer moving experience should be as stress free as possible, not an easy feat with our legal system. Keeping customers updated is their number 1 priority as this helps them to be aware of any hurdles ahead and ensures their customers are kept informed even if on occasions it is out of everyone’s hands and just a waiting game. I am delighted to hear you were pleased with the service and the team will be delighted with your recommendation. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotAimi at wards in walderslade is an…
Aimi at wards in walderslade is an excellent Estate Agent. The support and customer service I have received from her is outstanding.If you need an agent call and ask for her. Can't recommend her enough
Lynne · 2 May 2024
Agent replied · 11 June 2024
Hello Lynne,Thank you for leaving us your feedback. We're pleased to have provided you with an excellent service.Many thanks, Wards of Ashford Estate Agents
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