Trusted Agent profile · Bexley
★★★★★
59 reviews across 2 platforms
4 Sidcup Hill, Sidcup, DA14 6HH, Bexley, DA14 6HH
Part of Jennings and Barrett, see every office.
Jennings's office in Bexley, at 4 Sidcup Hill, is rated 3.1 out of 5 across 59 reviews on two platforms, including 52 Google reviews rated 3.4.
Tell us what you need and we'll put you in touch. Jennings & Barrett hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bexley.
Every review we hold for the Bexley office, from every platform, shown as written. First names only.
5/5
GoogleThis is my first experience with this company. I think that this company helped me a lot to find a suitable home for me. I want to say a huge thank you to the agent Devid, he helped me with all the questions that I had in the shortest possible time, which helped me a lot to move without any misunderstandings. He gave me the impression of an experienced and polite employee. Thank you very much.
Thank you for your lovely review Vaysa.
5/5
GoogleJennings and Barrett has been very good to us. They are very approachable looked after their tenants. David Oyegoke has been helpful, considerate and nice lad. Would definitely recommend Jennings and Barrett.
Thank you for your kind review Jose. We agree, David is lovely .
5/5
GoogleExcellent service and response time
Thank you both for your kind feedback! We try to be as responsive as possible, it's a gentle balance between being able to keep fees lower vs. delivering the service levels people would prefer, plus the complexity levels of a lot of what we have to deal with. I'm very glad we have been able to provide you with an excellent service! Feedback like yours is really beneficial to a small business like ours, so your time to complete this is really appreciated. - Jemima, Jennings & Barrett
1/5
GoogleWould not recommend this company to manage your building or block of flats. The communal halls are absent of fire extinguishers for a long time, the grounds are poorly managed, when reporting criminal activity has occurred on the premises to the Jennings and Barrett they could not even be bothered to return a phone call. The gardeners they employ arrive for 10 mins and leave, the place looks a state! The guttering system has been broken so long that water is running down the building and created damp which has turned to mould, this has resulted in the bedroom becoming uninhabitable. Through no option remaining we have had to involve environmental heath to take over this case. This issue has been on going for nearly 2 years, I have seen the management company here physically once! No contact by the block management has ever been received by us, they must have spent their yearly budget on noise complaint letters. This complaint is in no way a representative of Capitol Estates who manage the flat, although slow in their process have been very helpful once prompted.
Hi James, We apologise for the unsatisfactory experience you have had. We have been advising your landlord , along with all of the leaseholders at the development of the works required to the property over a number of years . The leaseholders will need to pay for this work. We cannot spend leaseholders money that we do not have . The removal of fire extinguishers from common parts was as requested by the independent fire risk assessment and this information should be communicated to you by your landlord. I hope that this explains the difficulties we have with regards meeting the leaseholders expectations for very low maintenance costs and the Freeholder obligations as per the lease. It is typical that the agent gets caught in the middle. We hope this clears things up for you. All the best Jennings & Barrett
1/5
TrustpilotAbsolutely terrible estate agent performance
Absolutely terrible performance, poor photographs which they then blame on the occupants instead of taking responsibility, and as a result, no viewings. If you need to sell your property, find a trustworthy agent. This company deserves to be sanctioned
1/5
Googlein the last few months i have enquired about two commercial properties that were put on the market on the same day i contacted.....when i called i was told i would get a call back..never got a call on both occasions... worst Estate agents i have dealt with
Dear Raj, Further to my message below, we cannot find any inquiry from you and you have not contacted us again. We do not believe that you have contacted us to arrange to view any properties. Perhaps it was a similarly named agent who also operates in the area? We would be grateful if you could check this. We do have some commercial properties advertised that will be available and we have waiting lists for these . We will contact prospective viewers once we can show them. Please contact us if you would like to be added to the waiting list. Dear RM, I am sorry, we are very disappointed that this is your experience. It would be useful if you could e mail us at property@jenningsandbarrett.co.uk . We cannot identify any calls or incoming enquiries that would match your initials here but we will look into the matter and would like to be able to properly respond. Joanna, Director
5/5
GoogleMy recent viewing with Penny was satisfactory. Their responsiveness, knowledge, and professionalism made the process effortless. Highly recommended for anyone seeking top-notch service in real estate.
1/5
GoogleAvoid if you can, as a Tenant everything was ok until I tried to get my deposit back after the tenancy agreement ended. The flat was left very clean and not problems on the check out. Then they asked me an invoice of a professional cleaner that was not on the contract, they wanted to take money from my deposit for not reason. I asked many times for them to explain the problem so I could solve it. But they never did because there was no problem, they just wanted to try to take my deposit for not reason what I find dishonest and unlawful. Luckily, I know my rights and after a couple of letters they had to return the money but it was a waste of time. I think this dishonest company always try to take money from your deposit and if you let them, they will take it all.
Hi Charlotte, We apologise for the experience you've had but we work on behalf of the landlord. We have to take the landlords legal instructions with regards to the return of deposits. We ensured that you were aware of how to raise a dispute. This process is carried out by an independent body and they make a ruling that we must follow. All the best Jennings & Barrett
5/5
GoogleKatie, Lucy and the team are amazing - excellent service. Nothings ever too much trouble, always reply’s back to any enquires promptly, really friendly and professional, wouldn’t hesitate to recommend Katie, Lucy and the team on to anyone looking to buy or rent!
5/5
GoogleJennings & Barrett have been managing a number of investment properties for me for some years now. They are very professional, efficient and approachable. They dealt with my mother initially and showed much kindness and patience, I am grateful to them for that. I would have no hesitation in recommending them.
Thank you Luisa for your fantastic 5 star review . We hope all is well with your Mother and the family.
5/5
GoogleI recently used Jennings & Barrett. I found them to be very professional and helpful. I wouldn't hesitate to recommend their services!
Thank you Dale.
5/5
GoogleJennings and Barret gave an excellent service selling my late mother's property in Orpington. They were spot on with the valuation, arranged the accompanied viewings and also very professional in their negotiations with the buyer, keeping me informed at all stages. Highly recommended.
Hi Jill, thank you so much for your amazing review. Your feedback is appreciated and very helpful to us. Wishing you all the best Jennings & Barrett
5/5
GoogleKatie & Lucy at Jennings are both super helpful and very accommodating. They are very informed of local market knowledge and I would not hesitate to recommend them enough.
thank you for the kind review.
5/5
GoogleJennings & Barrett look after a couple of properties for me. I get regular updates on issues that arise and the actions that have been taken. At all times the staff act in a professional and knowledgeable way and nothing seems to be an issue. I would not hesitate to recommend them to manage a property portfolio.
5/5
GoogleWe have used Katie recently for the letting of our property, she gave us excellent advice and service through the whole process.
Thank you Neale for your 5 star review!
5/5
GoogleDavid Oyegoke from Jennings & barret it was very helpful and professional .All the process of renting went very fast thank you soo much. Really recommend.
Thank you for the lovely review Angelo, we hope that you will be happy in your new home.
5/5
GoogleJennings and Barrett are great! Friendly, patient, thorough and quick to find solutions. Highly recommended
Thank you Kate for your lovely review
5/5
GoogleJennings and Barrett are great! Friendly, patient, thorough and quick to find solutions. Highly recommended
Thank you Kate for your lovely review
4/5
GoogleVery efficient at being the agents for a property of mine. The staff are friendly and very helpful.
Thank you for your kind review Kevin.
5/5
GoogleThe sales and letting teams are very responsive and professional when dealing with issues with our buy to let property.
Thank you for you fantastic review Christopher! We are so happy we could help you with your buy to let property. All the best Jennings & Barrett
4/5
GoogleI would like to post our appreciation to one of your agents, David for assisting us in getting the property that we really want. Thank you for all your help, from the start upto all our queries, to we're settling in. 👍👍 …
1/5
GoogleIncredibly discriminatory agency.
5/5
Googlehave worked with Jennings & Barrett for a number of years and both their sales and letting departments provide an excellent service - very efficient and friendly to deal with.
5/5
GoogleVery professional and efficient service by a local team who know the area very well.
Hi Jemima, Thank you for your lovely review and kind words. All the best Jennings & Barrett
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jennings & Barrett hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bexley.
