Trusted Agent profile · Bexley

Hunters Sidcup reviews in Bexley

2.8

★★★★★

694 reviews across 2 platforms

2 Central Parade, Station Road, Sidcup, DA15 7DH, Bexley, DA15 7DH

Hunters's office in Bexley, at 2 Central Parade, is rated 2.8 out of 5 across 694 reviews on two platforms, including 135 Google reviews rated 4.9.

Google logo

4.9 / 5

135

Reviews on Google

This office

Trustpilot logo

559

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bexley office, from every platform, shown as written. First names only.

5/5

Google

I cannot say enough about how great Matt, Mark and the team were with the sale of my flat. From Day 1 they were friendly, informative and a calming influence at every stage of the sale. Thank you for everything 😊 …

Peter · 10 October 2022

Agent replied · 24 October 2024

Hi Peter and Evert, thank you so much for your 5 star review. it was an absolute pleasure helping you move. All the best, Matt, Mark and the team at Hunters Sidcup.

5/5

Google

“Having been frustrated at not selling my house with an online estate agent, i changed to Hunters at Blackfen as they already had "Sold" boards up in two properties in my road... Matt was extremely confident he could sell my house and he sold it within two weeks of taking on the challenge.... well done sir !”

Chris · 26 October 2019

Agent replied · 24 October 2024

Hi Chris, Thanks for the review. It was a pleasure to do business with you and was great to get the house sold for you so quickly. Thanks, all the Hunters Sidcup Team.

5/5

Google

Excellent customer service from start to finish. Can't thanks Matt & Mark enough for getting us over the line. Made a potentially painful process pain free. Would highly recommend. Sam

Callum · 10 October 2023

Agent replied · 24 October 2024

Hi Sam and Gina, thank you very much for your lovely 5 star review. We are all so pleased it worked out well and the move went through! We hope you enjoy your beautiful new home! Thank you, Matt, Mark and the team at Hunters Sidcup.

5/5

Google

I would highly recommend Hunters Sidcup. The team always provided excellent customer service and made the process run as smooth as possible (which is really appreciated for a first time buyer). Matt and Mark were always very responsive and helpful, nothing was ever too much trouble. Thank you both!

Lucy · 10 October 2021

Agent replied · 24 October 2024

Hi Lucy, it has been a pleasure to help with your purchase. Thank you, Matt, Mark and the team at Hunters Sidcup.

5/5

Trustpilot

Amazing - Wembley Park branch (Agent Sam)

My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH

Raghida · 3 December 2021

5/5

Google

A massive thank you to Matt and mark for selling mum's property in record time and for always keeping me updated with how many viewings the property was having. I will definitely recommend Hunters of Sidcup to any friends wishing to sell or buy a property thank you again .PositiveResponsiveness, Quality, Professionalism, Value

Antony · 25 October 2020

Agent replied · 24 October 2024

Hi Tony, Thank you for the 5 star review. It was a pleasure to help with the sale. Thanks Matt and the team at Sidcup

5/5

Trustpilot

Hunters to the Rescue

Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.

Ashley · 13 August 2026

5/5

Trustpilot

We had the pleasure of dealing with…

We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!

Rakesh · 25 October 2024

4/5

Trustpilot

Hunters Estate

I was delighted to have Darren Bailey and his team at Hunters Estate assist me in my purchase.Darren was professional, reliable and a proactive point of contact who helped mediate effectively and with confidence between all parties involved. His friendly disposition made the process positive for sure! I would gladly recommend Darren Bailey to anyone who is looking to buy a residential property. Indi

Indi · 16 July 2023

5/5

Google

Very professional agency and have been a massive help during a very stressful time searching for a property in such a short duration. They are very responsive and happy to help with any of my queries. Highly recommend Amanda too!

AJ · 25 October 2022

Agent replied · 24 October 2024

Hi Ashley, thank you for the 5 star review. It was a pleasure to help out with everything and we are all glad it went through smoothly. All the best, Amanda and the team at Hunters Sidcup.

1/5

Trustpilot

avoid them, they don't care about tenants

Unfortunately, estate agents usually have exclusive rights on properties and if you find a property you really like, you will have to go through them whether you like it or not.It's also likely that you will only see this review when you have already had problems with Hunters, but just in case this helps anyone, here's my recommendation: avoid them entirely, find another property you like if they are managing it exclusively.After I ended my tenancy, they kept me waiting for weeks and weeks without any kind of information. I could've waited to receive the money of the deposit, but I couldn't accept is the complete neglect and lack of updates they put me through. They didn't return calls (when i called they were always busy) and never answered emails.After trying to contact them again and again, they only decided to do something when I said I would take them to the small claims court if necesary, Even with that, they did reply but with lots of nonsensical excuses.After I got my money I found out that the landlord, unlike me, had been in the loop for everything.I wasn't even notified about the meter readings taken on check-out day by the clerk so that I could close my accounts.Why was I treated so differently? Well, simple, they don't care about tenants, only landlords, because they are the ones giving them their cut, not us.Also, the agents were the ones holding my deposit, so the later the better for them. They were clearly not in a rush to return my deposit.Absolutely unprofessional behaviour from a big estate agent that has offices in multiple places. This is a money-making machine with no consideration for tenants.

JORDI · 19 September 2021

5/5

Google

Brilliant and efficient Service from Matt and the team! The turn around and the Exchange of the property was Super quick and stress free. The Professionalism and sales skill service from the team is the best in the Area. I will definitely Use Hunters Sidcup as my first choice of local state agents again in the future.

Lara · 26 October 2018

Agent replied · 24 October 2024

Hi Lara, We really appreciate your lovely comments and hope that you enjoy your new home. Thanks, all the Hunters Sidcup Team.

5/5

Trustpilot

Nicole Coombes at Hunters estate agents was so helpful and fab!!…

Nicole Coombes at Hunters estate agents, Middleton; has helped me and my partner (first time buyers and we had no clue about the processes of purchasing a property) she talked and helped us through step by step and made each step clear and understandable. she also did this with such a warm, friendly and professional manner plus she was so patient with me throughout. i would certainly recommend hunters and certainly Nicole Coombes was just fablous with us. we now, thanks to nicole at hunters, moved into out first, soon to be family home

Charlotte · 8 September 2021

5/5

Google

Very professional agency and have been a massive help during a very stressful time searching for a property in such a short duration. They are very responsive and happy to help with any of my queries. Highly recommend Amanda too!

AO · 10 October 2022

Agent replied · 10 October 2026

Hi Ashley, thank you for the 5 star review. It was a pleasure to help out with everything and we are all glad it went through smoothly. All the best, Amanda and the team at Hunters Sidcup.

5/5

Google

Both myself and my partner Kelly found Matt and the team at Hunters brilliant. As always buying or selling a property meets bumps in the road but the team handled everything professionally, over achieved on our expectations for our sale price and would have no hesitation recommending them again. Good job guys.

Danny · 25 October 2020

Agent replied · 24 October 2024

Hi Danny and Kelly, Thank you for the 5 star review and kind words. Enjoy your lovely new home! Thanks, Matt and the team at Hunters.

1/5

Trustpilot

Cooling off period contract disparity…

Cooling off period contract disparity with hunters.We signed up to sell our property then changed our minds over the weekend as we are entitled to do under the 14 day cooling off period. There is a clause in the contract which contradicts this entitlement so be warned if you change your mind. The measure of any company is how they react! In our case, demand for payment and threat of debt collection when no work had been done. Be warned my fellow house moversThe sooner estate agents are regulated, the better for all concerned!!! Ombudsman your time to shine

M&T · 4 September 2021

1/5

Trustpilot

Save yourself the hassle and don’t bother!

Save yourself the hassle and don’t bother.From the moment we met Justin at Hunters, I should’ve sensed that something was wrong. He was full of the miracles he was going to work, how he would sell our house in days, not weeks or months. We fell for his lip service, telling ourselves it was enthusiasm, and listed with them.We thankfully negotiated to not pay the £165 he was asking for up front for “professional” photographs. This was one of our better decisions - the photos were less than ideal. I had to ask Hunters to re-edit them and turn down the saturation as all of the oak wood throughout our home looked bright orange! The photographer was from an external company and was also an arrogant piece of work.After a week or so on the market had passed with zero communication from Hunters, I called them to ask for an update. I was met with very little response and that they were not sure why there had been no interest (remember how I said Justin would sell it in “days, not weeks”...).I let another week pass to the same tune, no communication. I called again and their response was “let’s rejig the order of the photos on Rightmove”. Still nothing, and still no more communication.Our house is in a desirable area and is immaculately presented, so at this point I’m failing to see what the issue is. I’m asking Hunters who also have no idea. However the most worrying part was when I asked what their next steps were... blank. Nothing. No idea.Katy came out to see the house, supposedly so she could speak about it with first-hand experience to interested parties. I explained on her visit that I would like regular communication regarding the plan and next steps. I should point out that in my line of work I have to manage several projects at once and I often have to update stakeholders on progress. If progress is delayed, I am expected to reason out why and think of next steps - this is simply what I was asking Hunters to do.COMMUNICATE.After 5 weeks, we had whispers of a viewing. So I handed over the keys as we weren’t going to be around. I expressly stated that viewers are to either remove their footwear or wear shoe covers upon entering. I reiterated this as it had already been said on four separate occasions to two members of the team.I returned home to boot prints on my carpets. I have white carpets in my bedrooms.I turned on my CCTV which allows me to see into my porch way - no shoes were removed, and no covers applied. Absolute basic request, and disrespectfully not followed.I looked over the rest of the viewing, granted only from the outside of the property and also noticed an incredibly stupid move; When we left before the viewing, we put the bins out at the top of the drive. After collection, some ‘helpful’ individual decided to move the bins more into the drive where they were blocking the pathway down, sat just above some steps and right next to my car.Charlotte from Hunters arrived to do the viewing; She squeezed herself between the bins/car to go open up. She then squeezed herself back through to go wait for the viewer at the top of the drive. They arrive, and they all squeeze themselves past again. WHY NOT MOVE THE BINS?!?! What a brilliant first impression to make! Honestly, basic lack of intelligence shown at this point.After we came home and saw this, I asked for our keys back. Three days later and they’re not posted back through the door. There were whispers of another viewing but by this point I’d absolutely had enough of Hunters lack of professionalism, respect and communication. Basic things that they’re failing on.I terminated the contract (14 days notice negotiated, don’t let them fob you off with more) and went with another agent!Oh - and then they respond to your review to call you a liar. Real smooth.

Natalie · 22 July 2021

1/5

Trustpilot

Useless from day 1.

Useless as an agent. They do not even know their own contracts. As a tenant I was left out to dry. They did not want to know when I had an issue. I was basically told to pay for what I had signed up for. Although the contract I had signed had a get out clause that I was having to quote to them to get them to talk to myself. All via email. Absolutely useless and contact was slow and usually at the end of a working day so as I couldn't get a follow up response till at least the next day or longer. I ended being told to shut up and put up in not so many words. Pay what you owe. Which was never an issue I just wanted out! They struggled to deal with the scenario and even when they did act upon my instructions it was very labored. The manageress was no better than the person in charge of the letting. I had to put her straight a few times and quote her own mistakes. Constant battle to get them to take action with the landlord or reply to myself.after being forced £580 to pay for a service that they had on file was a joke. I asked for the full works if I was having to pay for it. Photos etc. But the refused to come and take them. I'm not saying they robbed me, I'm telling you! I seriously doubt that the landlord was paying that sort of money for that service every time they required a new tenant.Finally after paying a lot of money for a house I never touched they managed to get some other poor soul to rent the property. If you are a landlord. It's not all about the money. Stop being horrible people and make nice house for people to make into homes. If the property you let out is a mess than people will not rent it unless they are desperate like myself at the time. Would you live in it!!???

Micky · 1 June 2021

1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint · 26 September 2026

1/5

Trustpilot

Avoid Hunters like the plague!

Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.

Anon · 30 January 2021

5/5

Google

Matt, Mark and the Hunters Team were brilliant from the moment Matt walked in to value our home. Matt was friendly, caring and polite. Right through to exchange of contracts they were there to help. I can highly recommend them as top estate agents.

Sally · 10 October 2021

Agent replied · 24 October 2024

Hi Sally, it really has been a pleasure to help out with the sale and we all hope that you enjoy your beautiful new home. We wish you all best, Matt and the team at Hunters Sidcup.

5/5

Google

Hunters sold my house recently. I was very impressed with the service I received. Matt is a wonderful representative of the company. He kept me appraised every step of the way. I came as a client and was treated like a friend. Thank You!

Geoffrey · 10 October 2021

Agent replied · 24 October 2024

Hi Geoff, thank you for your very kind words and the 5 star review. It has been a pleasure to help with the sale! We all wish you and the family all the best. Thank you, Matt and the team from Hunters Sidcup

5/5

Google

Matt sold my property the day after it went on the market - Matt, Amanda and Mark were all very professional and extremely helpful, even after completion when I had a few queries. Well done team!

Diane · 10 October 2022

Agent replied · 24 October 2024

Hi Diane, thank you very much for your 5 star review. It was a pleasure to help out the the sale. We all wish you the best, Matt, Mark, Amanda and the team at Hunters Sidcup.

5/5

Trustpilot

Hunters Kendal

Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.

Colin · 15 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Sidcup

How many reviews does Hunters Sidcup have?

Hunters's Bexley office has 694 reviews across two platforms: 135 on Google, 559 on Trustpilot (across the whole business).

What is Hunters Sidcup's rating?

Hunters Sidcup is rated 2.8 out of 5 across all 694 reviews, and 4.9 out of 5 on Google from 135 reviews.

Where is Hunters's Bexley office?

Hunters Sidcup, 2 Central Parade, Station Road, Sidcup, DA15 7DH, Bexley, DA15 7DH.

The Trusted Agent

Is this your office? Claim your page.