Hunters Sidcup reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Can’t be more pleased with the service we received from Matt and the team! Everyone we spoke to was professional, personable and genuinely happy to help. They made selling our house as simple and as stress free as posible. We had great communication with Matt, he kept us updated at every step and was always available if we had any questions. Of course selling a house will always have its bumps but as soon as a problem arose it was resolved in a timely manner and with no fuss. Would definitely recommend using them! Thank you very much!

Nadine · 23 March 2024

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

We have highly valued the excellent service delivered by the Hunter's Sidcup team in helping us to buy what we expect to be a fantastic, good value, place to live. From our first visit to the house with Suzannah through other visits with Matt and significant phone call help from Mark we have through many twists and turns arrived at a great purchase. We can not thank the Sidcup team enough for their unfailing help, encouragement, and support. Even when we encountered difficulties they all, especially Matt, displayed a positive attitude to and showed real interest and confidence that all would be well. They were not wrong! Well Done Dawson et al.

John · 25 October 2022

★★★★★ 5/5

Google

I have just moved house using Hunters Sidcup and they were brilliant! Matt was so positive and helpful during the viewing and when we decided the property was right for us, Matt began the process quickly and kept us updated at each stage of the move. Amanda also helped us with the moving process and when she heard we had a tight deadline for moving, made an extra effort to make calls to organise the move and kept me up to date on how things were moving along. She was incredibly helpful. It has to be the best experience with a letting agency I've had. The icing on the cake? After such a wonderful experience moving, they prepared 2 gift boxes for us on the day we picked up keys!

Ryan · 25 October 2022

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

I am looking to buy a flat in these unusual times as a first time buyer and Hunters in Sidcup has been an agent that has and is truly going above and beyond with their friendly and prompt service. It makes it this much easier to know you deal with people that have experience, know the process and are looking out to help in any way they can. Thank you so much and i truly hope I find a nice property with you!PositiveResponsiveness, Quality, Professionalism, Value

Vasilis · 25 October 2021

★★★★★ 5/5

Google

I can’t recommend Mark and his team at Hunters highly enough. My association with Mark started a while ago. They helped me out of a huge hole created by my previous estate agent and his associates leaving me high and dry with no notice. Having weathered that turbulent period and with help & guidance from Mark it became obvious that I should move on and sell the property. Having discussed it with Mark and having made my decision to sell; I put it in his hands. Everything was sorted and the sale completed in the shortest possible time with plenty of help & advice from Mark. As I said I can’t recommend Mark and his team highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Martin · 25 October 2021

★★★★★ 5/5

Google

We were extremely happy with the service provided by the team at Hunters Sidcup in selling our property. We dealt with Mark and Matt, a great combination of experience, professionalism and energy throughout the experience. They gave sound advice on the market and local trends during a very dynamic period of the Covid-19 pandemic and in the end, achieved what we believe is a decent price and did so within a reasonable timeframe. Lastly, the guys were very considerate of our Covid-19 concerns/needs and had clear procedures to maintain safety through the sale process. I would definitely recommend this agent.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 25 October 2021

★★★★★ 5/5

Google

Matt and the Hunters team were professional, efficient and effective at handling the purchase of my new home. They made sure that the transaction kept going, which I greatly appreciate - chasing each side (myself included), making sure we had everything we needed (e.g. arranging second viewings etc). I've heard of horror stories (e.g. transaction stalling, miscommunication) from friends who are/were in the process of purchasing - Matt and his team made sure I wasn't one! Thank you Matt & team!

Haidir · 25 October 2021

★★★★★ 5/5

Google

I have recently bought a property through Hunters during the pandemic and found the whole team to be friendly, helpful and professional throughout this challenging time having to operate under the different circumstances. I mainly dealt with Matt & Mark who were extremely helpful keeping me updated on the process & going the extra mile to ensure everything kept progressing when solicitors were stalling. Matt has also been very cooperative finding out additional information from the previous owner whenever I had a query. When I collecting my keys, they presented me with a moving in gift, which was a very thoughtful and nice touch.PositiveResponsiveness, Quality, Professionalism

Jack · 25 October 2021

★★★★★ 5/5

Google

I enlisted Hunters to sell my property which I had bought through them a year earlier, as I had been very impressed with them the first time round. I dealt mainly with Matt on both my sale and previous purchase. He had a strong knowledge of the market, advised on a realistic sale price, was very professional, courteous and responsive throughout. I was under offer within 2 weeks of going onto market. During the whole transaction Matt was on top of everything and proactively helped to keep things moving smoothly. During a pandemic, it only took 10 weeks from offer to completion, which was exceptional in these circumstances. He saw the sale through every step of the way, kept in touch and provided a very personal and professional service. I would highly recommend Hunters Sidcup.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 25 October 2021