Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
Debbie · 25 June 2024
★★★★★ 1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
Lea · 20 June 2024
★★★★★ 1/5
TrustpilotHunters are not interested
Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
Tony · 5 April 2026
★★★★★ 1/5
TrustpilotFeeling sorry for vendors hoping to sell their property
Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).
Ms · 14 September 2026
★★★★★ 1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
Blyth · 28 May 2024
★★★★★ 1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
Abdul · 29 July 2024
★★★★★ 1/5
TrustpilotGutted
I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.
Nicola · 9 August 2026
★★★★★ 1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
A · 30 December 2025
★★★★★ 1/5
TrustpilotDamaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.
James · 15 March 2026
★★★★★ 5/5
GoogleWe have been rental tenants at Hunters (Westwood’s at the beginning!) for 8 years in the same property.
We have had a good rental experience with them. Amanda and her team have always got repairs or problems dealt with quickly and efficiently.
They have been really helpful and given us great advice.
Having to move out of the property during a pandemic was really stressful and scary for us but
Amanda was kind and considerate during a difficult time for us.
Many thanks and all the best for the future
Leila and TerryPositiveResponsiveness, Professionalism
L · 25 October 2020
Agent replied · 24 October 2024
Hi Terry and Leila, thank you for your 5 star review and kind words. It was a pleasure to help over the years and we wish you all the best. Thanks, Amanda and the team at Hunters
★★★★★ 5/5
GoogleI would like to say a big Thankyou to Mark and the team for making the move into my new rental property as smooth as possible. I cannot recommend them enough, they have been absolutely amazing after dealing with other estate agents I constantly needed to chase. Mark arranged a viewing the same day, is extremely knowledgeable, kept me constantly updated and nothing I asked was too much trouble. If my need for an estate agents was ever to come up in the future I would 100% be using Hunters Sidcup again.PositiveResponsiveness, Quality, Professionalism, Value
Coral · 25 October 2020
Agent replied · 24 October 2024
Thank you Coral for your kind words and 5 star review, it was our pleasure finding you and your family a new home to live in. Mark and the team at Hunters, Sidcup
★★★★★ 5/5
GoogleMy property was marketed through Hunters and I can’t stress enough what a delight it was to work along side Mark and his team.
My dealings where mainly through Mark and Matt who I found to be very professional and delivered an exceptional service. The team where proactive and keen to sell my property and took great care ensuring that I was kept up to date with any forthcoming viewings and relevant feedback to best market my property. I would not hesitate in recommending Hunters in Sidcup to anybody looking to market their property in the future.PositiveResponsiveness, Professionalism, Value
Richard · 25 October 2020
Agent replied · 24 October 2024
Hi Richard, thank you for your 5 star review! We wish you all the best for the future. Thanks Mark and the team at Hunters
★★★★★ 5/5
GoogleI have just bought a property through Hunters and found the whole team to be friendly, helpful and professional. I mainly dealt with Matt who kept me updated and communicated extremely well throughout, making me aware of anything I needed to check or chase. Towards the end there were a few issues with one of the solicitors stalling things and Matt and the team at Hunters went out of their way to help move things along. When I collected my keys, they gave me a moving in gift, which was a very thoughtful and personal touch. This is a family run business and it it is clear that they really care about their business and their clients. I would thoroughly recommend them and will use them again.
Tropic · 25 October 2020
Agent replied · 24 October 2024
Hi Chrissie, Thank you for your lovely review and your kind words. It was a pleasure to help and we all hope you enjoy your new home. Thanks, Matt and the team at Hunters Sidcup.
★★★★★ 5/5
GoogleMy flat was sold through Hunters and I couldn't thank Matt, Mark and the rest of the team for their help and support, particularly in COVID times. They were professional throughout and continued excellent communication between myself and my buyer. I was fully aware of updates and the progress being made. I will continue to use Hunters in the future and will recommend to anyone buying, selling or looking to rent. Thank you all!PositiveResponsiveness, Professionalism
Sarah-Louise · 25 October 2021
Agent replied · 24 October 2024
Hi Sarah-Louise and Dom, Thank you for your kind words and the 5 star review! We wish you all the best. Matt and the team at Hunters Sidcup.
★★★★★ 1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
Hamza · 23 May 2024
★★★★★ 1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
EM · 8 December 2025
★★★★★ 1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
Anonymous · 29 February 2024
★★★★★ 5/5
GoogleWe purchased a house through Hunters which completed last week. The process was a stressful as any house move can be (and especially whilst at the end of pregnancy) but i can honestly say that Matt and Mark were so professional and responsive through the whole journey i would be happy to purchase through Hunters again. I would also be pleased to list with them in the future. I would highly recommend.PositiveResponsiveness, Professionalism
Holly · 25 October 2021
Agent replied · 24 October 2024
Hi Holly, thank you for kind words and the 5 star review. It was a pleasure to deal with yourself and Billy and we all genuinely hope that you enjoy your new home. Thank you from Matt, Mark and all of the team.
★★★★★ 5/5
GoogleWhen I was leaving the UK, someone recommended Hunters to me when I was considering letting agents. Unfortunately, I didn't listen to them but when we decided to sell up, I gave them a call. It has just been a year and we complete tomorrow - it's been a long journey what with an offputting tenant, a broken chain, a skittish market (thanks Brexit!) and the flow of information killed by online agents who operate from a script from remote call centres. HOWEVER! The persistent energy, focus and level of service of this family run, high street Estate Agent has been nothing short of phenomenal. The face of all this is the young Matt Dawson who has an attention to detail and commitment to his promises to get things done. When faced with a (Purple) brick-wall dead-end of an online agent, Matt used and then extended his network to talk to agents elsewhere in the chain to find the status of things. If he said he'd speak to someone and get back to you, he did. If he couldn't get info from the agent or the conveyancers, he'd hit the client and see what he could find out there. An impressive young man. Even on his days off, you could rely on the team in the office to patch you in on what the status of the sale was. I would use them again in a instant. Can't recommend them any higher than that.
Stephen · 26 October 2019
Agent replied · 24 October 2024
Hi Stephen, Thank you very much for your open and honest five star review. It was a lengthy sale for you but i am grateful that you stuck with us, we got there in the end. If we can be of any help in the future please give us a call. Thanks, the Hunters Team.
★★★★★ 5/5
GoogleWe recently used Hunters at Blackfen to sell our property in Sidcup. Matt, was exceptionally professional, enthusiastic and caring. Matt made us feel that we were in safe hands and that our property was not just another statistic idly sitting on Rightmove. He activity promoted the property to their existing and new buyers and his enthusiasm and energy directly led to a positive outcome and a quick sale.
If you need an Estate Agent you can rely on to promote your property professionally and make you feel like you are part of an informative team, then look no further.
Pete · 26 October 2019
Agent replied · 24 October 2024
Hi Pete, thank you for your kind words. It was a pleasure to help sell the home for you. All the best, Hunters Sidcup.
★★★★★ 5/5
GoogleChoosing the right estate agent, when the market is flooded with lots of choice, all claiming to be and do their best by you is no easy decision but I would happily and very easily chose Matt at Hunters again!
Matt was exactly the right choice. From the very first meeting he presented well, came across professional and knowledgeable, was always available to reassure us and keep all parties updated and happy (massive necessity when successfully selling a house and ensuring completion arrives). He was accommodating to our individual needs and requirements and never once made us feel any queries or requests we had were too much.
Matt does not come across as your stereo-typical estate agent which is exactly what drew us to him. His approach and conduct is incredibly refreshing and something more estate agents should adopt. He is the perfect person to calm nerves and anxieties which are, unfortunately, a normal part of selling houses.
Having personal experiences dealing with the 'online' estate agent, I would always seek to use a high-street agent like Hunters. Their personal approach and accessibility is something you just cannot get online. It is true there is an initial difference in cost but ensuring a house sells for the right price, first time and does not end up back on the market ensuring the buyer is a quality reliable buyer (which did not happen with the online agents) certainly makes the cost worthwhile
Massive thanks to Matt, and the team, whose efforts sold our house on the first day of viewings at full asking price. You cannot ask for more!
Samantha · 26 October 2019
Agent replied · 24 October 2024
Hi Sam, Thank you very much for all of your lovely comments. We all hope that you enjoy your new home and it was a pleasure helping you with the move. Many thanks, Matt
★★★★★ 5/5
GoogleAbsolutely thrilled with the customer service received at Hunters in Blackfen!
Our estate agent Matt Dawson was fantastic, he was extremely informative and very professional,
when he came to value our property!
Upon deciding to advertise with Hunters, everything was done quickly eg, photos, website, brochure etc.
Our property sold within a week and we were constantly updated with viewings and interest during that time and throughout the offer period, exchange and completion!
We would highly recommend this family business, as not only are they an amazing estate agents but they actually seemed to care about getting us the best possible offer!
We could not be happier...
John & Lorraine
Lorraine · 26 October 2019
Agent replied · 24 October 2024
Hi Lorraine, Thank you ever so much for the 5 star review and it was a genuine pleasure to help sell the home for you. If we can be of any help in the future please don't hesitate to call. All the best, Matt and the team at Hunters.
★★★★★ 5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
ZOE · 18 September 2024
★★★★★ 5/5
GoogleWow is all I can say, from the first meeting with Matt until we sold the entire process was pain free and Matt and the rest of the team went above and beyond on so many occasions. Selling a property when you are not local is always more difficult but they ensured it was not. Mark was also excellent at chasing solicitors and making sure the sale progressed smoothly. Hunters were the first estate agent we talked to but we were so impressed we didn't bother meeting any others.
Jez · 26 October 2018
Agent replied · 24 October 2024
Hi Jez, Thank you for your nice comments. It was a pleasure helping you with the sale. Many thanks, all of the Hunters Sidcup Team.
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