Every review we hold for the Bexley office, from every platform, shown as written. First names only.
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5/5
TrustpilotHunters Bridlington
Hunters Bridlington Id like to highly recommend Hunters Bridlington. Even though I wasn't a customer as my agent let me down, Beth Jackson has gone above and beyond, she has been amazing in reducing the stress we had purchasing our property. She kept in contact with on on a regular basis, chased our chain which she didn't have to do. If I could give beth and the team at Bridlington 10 stars π I would. Absolutely outstanding serive and professional through and through. Well done everyone π you are the best.π―ππππππππππβ
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Bev Β· 30 August 2024
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5/5
TrustpilotHunters Bridlington
Hunters Bridlington
Id like to highly recommend Hunters Bridlington. Even though I wasn't a customer as my agent let me down, Beth Jackson has gone above and beyond, she has been amazing in reducing the stress we had purchasing our property. She kept in contact with on on a regular basis, chased our chain which she didn't have to do. If I could give beth and the team at Bridlington 10 stars π I would. Absolutely outstanding serive and professional through and through.
Well done everyone π you are the best.π―ππππππππππβ
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Bev Β· 30 August 2024
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5/5
TrustpilotWe are incredibly grateful to Realβ¦
We are incredibly grateful to Real Estate Agency HUNTERS and especially to Nicole Coombes for her outstanding support throughout our home-buying journey. She was always available, extremely responsible, and made the entire process smooth and stress-free. As first-time buyers, we truly appreciated her friendly and professional approach, which gave us confidence at every step. Thank you, Nicole, for making this experience so easy and enjoyable!
Π ΡΡΠ»Π°Π½Π° Β· 2 April 2025
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1/5
TrustpilotI had Terrible Experience, Avoid at All Costs
I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.
Abbz Β· 13 April 2025
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1/5
TrustpilotMy daughter rents through hunters andβ¦
My daughter rents through hunters and has for some year , their repairs support is appalling she has waited since before Christmas for repairs plus the latest repair is really bad mould in her 13 year old sons bedroom myself and daughter have been in repeatedly and to date these are still outstanding absolutely disgraceful would love someone to contact me personally to discuss these matters
Mrs Β· 19 March 2025
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1/5
TrustpilotPoor customer service
My partner and I are looking to relocate to an area around a 5 hour drive away, we found a property with Hunters and booked a viewing. We loved the property so we asked the agent what to do next and he said email so we can get sent an application form; because we liked the property so much we emailed and called the branch to try and get ahead with our application. No answer from the branch after numerous calls over the period of an hour so we decided to go to the branch instead. After speaking to someone in branch (not part of the lettings team so they couldn't help us) they sent an email over to someone from the lettings department with our profile so they could send us an application form via email. This seems great, two emails, one from us and one internally expressing our interest in the property. However fast forward one week, with nothing from them and more attempts to contact from us, we finally get through to be told that someone that viewed on the same day as us has already completed all the applications and is set to start renting the property. No apologies or anything after explaining the situation and that we'd been trying to get in contact for a week.
Ethan Β· 28 August 2024
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5/5
TrustpilotExcellent service from Hunters in Leighton Buzzard/Tring
We bought and sold a house with Hunters in Leighton Buzzard/Tring and in all instances their service has been very good. Excellent communication by all staff, especially Caroline and Ian who were both very helpful. As matters got a little tense due to solicitor prevarication, (as is so often the case with house buying and selling), they were very good at getting answers. I have no hesitation in recommending.
Tim Β· 12 June 2021
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1/5
TrustpilotUntrustworthy Service and No Accountability
I signed a tenancy agreement with Hunters Harborne, following a viewing conducted by their agent, Ellie, who assured me (both verbally and in writing) that the property would be thoroughly cleaned, and all mould issues addressed before my move-in. Before the move-in date, I sent additional emails stressing the importance of cleanliness and inquired if everything was in order. Ellie once again reassured me that all was well and added that any issues encountered after moving in would be promptly resolved by the landlord.
The reality, however, was appalling. Upon entering the property, I was met with dirt, dust, and mould everywhere. The bathroom, kitchen and fridge were in an utterly unhygienic state, with mould and grime covering surfaces. The sofa was filthy full of sand and hair, the bathtub drainage was blocked, and there was no hot water in the bathroom sink with extremely low water pressure. The floors were covered in dust, and the washing machine was filled with mould and sludge.
Given the uninhabitable condition of the flat, I was forced to spend my first night in a hotel. When I raised these concerns with Hunters, reminding them of their prior assurances, I received nothing but a hollow apology.
On the second day, when I attempted to use the washing machine, I discovered that the wastewater from the machine was being discharged directly into the kitchen sink, utterly unacceptable!
Despite countless complaints and insisting that the property was unfit for habitation, Huntersβ only response was, βItβs a let-only property; we just facilitate the rental. We know and trust the landlord.β Eventually, the landlords agreed to terminate the tenancy and refund the rent, leading me to vacate the property immediately. the landlords have been ignoring my messages and emails for over two months. Finally they returned part of the rent after many calls and emails.
Throughout this ordeal, Hunters (from the agents to the director) did absolutely nothing to assist, and instead, they went silent and re-advertised the same property for rent!
Nick Β· 25 August 2024
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1/5
TrustpilotThey couldnβt care less
Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they donβt care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we canβt move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadnβt been cleaned since the flat had been built. Marks all over the walls and blinds. Weβre not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who donβt care about you after they have their commission. Also abysmal customer service constantly have to chase them for things
Emma Β· 20 August 2024
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1/5
TrustpilotEstate agents that donβt care
I enquired about a flat for sale and arranged a viewing. As I would be travelling a distance the first question I asked was regarding pets. The agent said that he would get back to me . Two days later on the afternoon after 4pm I received notification of the forthcoming appointment which was confirmed. I hastily then booked a train ticket only having travelled around 4 hours just pulling up before the train station the agents called to say that pets werenβt allowed. I registered a complaint and am still awaiting a response. The cost of my train ticket was over Β£100.
Consumer Β· 18 August 2024
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5/5
GoogleCannot thank Michael, Charley and Jess for all their help and assistance in selling my property and also for all the advice given in helping me buy my new house, and special thanks to Lisa the Sales negotiator too ... quality team... highly recommend.
Michelle Β· 10 October 2018
Agent replied Β· 23 October 2024
Hi Michelle
I would like to thank you for your kind comments. If you decide to move again in the future please let us know as we would love to help you. We wish you all the very best.
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5/5
TrustpilotExcellant help,to somebody as thick asβ¦
Excellant help,to somebody as thick as me.
Been very ill but they went out of there way to help,ESPECIALLY BETH
EXCELLANT
FROM CRAIG
Craig Β· 1 May 2026
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1/5
TrustpilotDo not use this estate agent
Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadnβt been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - Β£150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.
Abigail Β· 5 August 2024
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4/5
GoogleCarl and his team of colleagues were helpful throughout the sale process.
Regular updates, competitive fees and honest management of expectations made for a reasonably smooth experience, given how may problems can occur in this field.
I would use them again.
Zeke Β· 10 October 2019
Agent replied Β· 23 October 2024
I would just like to thank you for your comments and I would like to wish you all the very best for the future.
Carl Arnold
Area Manager
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2/5
TrustpilotNo response.
Contacted Hunters Bingley twice for information, once by email and then a phone call. No one has bothered to get back to us so we shall be going elsewhere. Don't bother.
Duncan Β· 17 February 2026
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1/5
TrustpilotINCOMPETENT
Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.
Anonymous Β· 12 July 2024
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1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
John Β· 24 February 2026
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1/5
TrustpilotTamworth branch
Would not recommend this estate agents to anyone, they're unprofessional, Some of the staff are quite rude. Not proactive, they take agesss to reply to whatsapp messages which resulted in losing viewers. They also lied- told me the photographer was on the way 3 times (i chased as he didn't turn up) to which the branch manager turned up 30/40mins later.
CW Β· 7 April 2025
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1/5
TrustpilotAppalling customer service from theβ¦
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
Chris Β· 10 July 2024
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5/5
TrustpilotI have dealt with Janet Tretton at theβ¦
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
Bronwen Β· 23 February 2024
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5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
Kerry Β· 29 August 2021
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5/5
TrustpilotI have been with M&M property sinceβ¦
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
Alessia Β· 1 February 2024
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1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
King Β· 23 May 2024
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5/5
GoogleIt was always easy to deal with Hunters. They always got back to me and followed up on things. Jackie was great!
Rosey Β· 10 October 2022
Agent replied Β· 23 October 2024
Thank you so much Rosey for taking the time to leave us a review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
