Every review we hold for the Bexhill On Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA very friendly and professional service. Even after we'd agreed to buy one of their properties they kept in contact with us and made sure that the process was progressing right up until the day of completion. The Coronavirus pandemic meant that we were unable to revisit the house but Mel went the extra mile and provided us with extra photos and measurements. A great independent local estate agent.
Gary · 27 August 2020
Agent replied · 26 August 2024
Thank you guys for your kind words - we are so pleased your enjoying your new home and hope your be very happy down here in Bexhill On Sea.
★★★★★ 5/5
GoogleThere needs to a Bexhill Estates in every town! Quite simply, they are the best estate agent I have ever used. A big thank you to Mel, Becki and Alex for all your kind and professional help with the smooth and swift sale of my flat.
FM2020 · 27 August 2023
Agent replied · 26 August 2024
Thank you so much for your kind words we are so pleased you loved our services and we wish you all the best for the future.
★★★★★ 5/5
GoogleExcellent service from start to finish. The team were efficient, friendly and genuinely caring throughout our move. Melony, Siobhan, Becky and Alex all went above and beyond to ensure our purchase completed smoothly. Highly recommended.
Steve · 20 December 2025
Agent replied · 16 April 2026
Thank you so much for your kind words. They are so much appreciated.
★★★★★ 5/5
GoogleGreat service from Mel and the team. Very attentive, pro active and really understood our needs as a client. I would not hesitate in recommending Bexhill Estates, you won’t be disappointed. Many thanks again Darren
Darren · 29 March 2024
Agent replied · 26 August 2024
Thanks Darren it has been a pleasure. We wish your Dad and yourself and family all the very best for the future.
★★★★★ 5/5
GoogleFirst class service from the team! Sold my flat in just 4 days! Thankyou for being super helpful and professional for a 1st time seller x
HBC · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words much appreciated.
★★★★★ 5/5
GoogleBought through them and was part of a long chain but always easy to get hold of and gave straight answers on everything going on.
Brandon · 7 October 2026
★★★★★ 5/5
GoogleThank goodness I decided to sell my property through Bexhill Estates. It was not an easy process but was made so much better by Mel, Becki and Alex "The team" at Bexhill Estates. Very professional in their attitude and determination to see the whole process through to a very satisfactory conclusion. Why would you use any other agent! Highly recommended for anyone looking to sell their property in the Bexhill area.
Craig Bollen
Craig · 12 August 2024
Agent replied · 26 August 2024
Thank you so much Craig for your kind words - It was very exhausting for you and so glad we got it through - Enjoy your new home.
★★★★★ 5/5
GoogleWhere do I start?
I can't praise this company enough. My parents had died and my brother and I had to sell the property in Little Common.
We lived a 300-mile round trip away.
Mel, Becki, and Alex couldn't have done more to not only get the property sold in a dreadful market but, also help us out by checking up on the property and going above and beyond what's expected of an estate agent.
They understood our situation perfectly and never badgered us for price reduction after price reduction like some desperate agents do.
I wouldn't hesitate to recommend these three. They were frankly outstanding.
Spencer · 29 March 2024
Agent replied · 26 August 2024
Thank you Spencer for the glowing review! We were all delighted to be able to help you and your brother through what was such a difficult time for you both and are just so glad that we made it as easy as possible for you. Nothing was a problem and we appreciate your kind words.
★★★★★ 5/5
GoogleHighly recommend bexhill estates
We sold our property with them. There communication and reassurance throughout the process was great. We were very pleased with our whole experience with them. Thank you ladies! 🫶🏻 …
Cara · 11 November 2025
Agent replied · 11 October 2026
Thank you Cara for your kind words they are much appreciated. Hope you will be very happy in your new home.
★★★★★ 5/5
GoogleAbsolutely excellent service, communication and a very calm approach . Made a difficult and stressful process much easier . Well done Siobhan, Mel , Becky& Alex and thanks for. Tim & Deborah
Tim · 27 November 2025
Agent replied · 27 December 2025
Thank you for your kind words Tim. We hope you are very happy in your new home.
★★★★★ 5/5
GoogleDon't know where to start tbh, absolutely fab service from Mel,Alex and Becki.
Having to sell my late father's home in Little Common whilst I live in Leeds turned out to be an easy experience using these 3 young ladies. The communication from all was exceptional,friendliness and understanding of the situation was amazing.
One of my best decisions using Bexhill Estates and 100% recommend.
Thanks so much ladies.
Julie Kershaw
Julie · 20 August 2024
Agent replied · 26 August 2024
Thank you Julie, it was a pleasure to be able to help you with everything. We wish you all the best for the future.
★★★★★ 5/5
GoogleJust bought through Bexhill Esates. A massive thanks to Mel, Alex & Team for all their hard work!
Chris · 16 October 2024
Agent replied · 23 October 2024
Thanks Chris much appreciated. We hope you enjoy your new home.
★★★★★ 5/5
GoogleThese ladies breathe Customer Service. Amazing Estate Agents. GREAT communication. Weekly updates, even if there aren't any. Mel is working hard to build her reputation and I admire that, she delivers on point, she need not worry, she is the leader in Estate Agents. Would not hesitate to appoint her company again. Well done Mel & team.
Tracy · 27 August 2021
Agent replied · 26 August 2024
Ah thank you Tracy for your kind words its been lovely working with you and look forward to doing business with you again hopefully next year!
★★★★★ 5/5
GoogleFriendly and professional, Siobhan made us feel like we were her only clients. Queries were dealt with immediately and we were kept well informed at all times. We would happily use Bexhill Estates in the future.
Janette · 19 April 2025
★★★★★ 5/5
GoogleEvery request was dealt with quickly and their communication skills were first class. I felt in safe hands.
Mary · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words. They are so much appreciated.
★★★★★ 5/5
GoogleMe and my partner josh had a great experience with Bexhill Estates from start to finish. The ladies all did everything they could to help the sale run as smoothly as possible and helped us to get into the property before Christmas which was our ultimate goal. Can’t thank them enough and would recommend them for anyone wanting to purchase a home!
Laura · 15 November 2024
Agent replied · 22 November 2024
Ah thank you Laura it was our pleasure. We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleCan thoroughly recommend Mel and her team. Professional, efficient, friendly, polite, very quick to return calls and to deal with any queries. I have a bought a house from Bexhill Estates and Mel has helped me find lots of local traders and given me lots of advice. Went above and beyond what I was expecting.
Dj · 27 August 2021
Agent replied · 26 August 2024
Thank you so much Debbie this means a lot to us. I'm so glad you found your dream home!
★★★★★ 5/5
GoogleMel and Becki were super throughout the whole process of buying our first home. They were always available if we had any queries and were very quick at responding. They continuously kept us updated without us having to chase and made the whole process very smooth and straightforward for us.
Thanks again!PositiveResponsiveness, Professionalism
Matthew · 27 August 2021
Agent replied · 26 August 2024
Thanks Matt for your kind words - we are so glad your lovely your new home!
★★★★★ 5/5
GoogleWe bought a house through Bexhill Estates and we couldn't fault the service we received. Mel is professional, extremely knowledgeable and goes above and beyond whether you're the vendor or buyer. I cannot recommend Mel and Becki highly enough, if we ever sell, we wouldn't use anyone else. They are the best.
Heather · 27 August 2021
Agent replied · 26 August 2024
Thank you Heather so much for your kind words. We wish you so much happiness in your new home. Can't wait to see it again when it's all done.
★★★★★ 5/5
GoogleI have just recently sold my flat with Bexhill estates and I can not recommend them enough. All the ladies are lovely, friendly and so knowledgeable.
Was a bit tricky at times with the sale but they handled everything so calmly, efficiently and always kept me updated and helped me stay calm myself.
Really loved working with Bexhill Estates and I would definitely use them again if I buy or sale a property.
Overall great friendly / family vibe and the best estate agents I have used.
Thanks for all your help!
Katie · 1 October 2023
Agent replied · 26 August 2024
Thank you Katie, we got there in the end! We wish you all the best for the future.
★★★★★ 1/5
GoogleVery disappointed with the service i got and just the attitude towards us. For me I was made to feel like I was wasting there time. Felt very rushed and awkward whilst on the viewing no engagement or trying to find connections with the property etc just very much here it is hurry up so I can go. It felt like no other viewing Iv ever had before It put me off even wanting to call about other property’s they have for sale as I honestly didn’t want to go through the awkward torment of another viewing with them.
Update 1
Just to clarify I had two viewings with Two different people one being the owner and felt exactly the same with both pushed out withdrawn and like neither wanted to be there.
Im sure jumping strait to a this must be a competitor makes you feel better but I have absolutely no affiliation with any estate agents and genuinely felt like the way we was treated was either down to your lack of experience or that you felt we was wasting your time so didn’t want to put in the effort. I’m not sure what it was but do feel that the way we was treated as if we was wasting you time Wasn’t right and needed to be noted. I genuinely felt like we was looked upon as if we shouldn’t have been there and you didn’t want to put in the effort
Update 2
I haven’t chosen to stay anonymous?? I haven’t called you as I don’t see how you can help me after my experience with yourself??
I re read what I put and wrote it poorly as I meant I had one viewing with Alex and then one viewing with Mel (the owner)
Together being two viewings and both feeling the same. But have clarified this above now.
Please let me know how you can make the situation right? In every reply you seam to be trying to make me out to be a liar and is just furthering my feelings that your agent didn’t care at all about how it made us feel.
This is evident in the fact you haven’t even made a single comment about how this isn’t a normal case and how you are sorry that we felt this way. You jumped straight in to your disappointed that we feel this way and that it isn’t the feedback you receive from clients and the only people who have left feedback like this is other agents. Nowhere has it been acknowledged that we are genuine clients that feel this way and how your disappointed in yourself that we felt like that.
Please check your records for the 13th of September and also the 15th of September. And you should easily be able to find who we because as I said I’m not staying anonymous just no reason to call as I don’t know how you can put this right.
Hudson · 27 August 2023
Agent replied · 26 August 2024
Good morning, so sorry to have read this review this morning I am very disappointed that you feel this way. This is not the feedback we receive from our clients I would like to speak personally to you so that we can rectify the situation. There only review we have had like this before are sadly from competitors, so I ask you to contact us directly Info@bexhillestates.co.uk or call us directly.
Further to your updated review of today, it is very disappointing that you choose to stay anonymous as we have been through all of our files and can not place the situation where we have done one viewing alone, then the second with the owner and us. Perhaps you can let us know who you are and we can try to establish when supposed situation arose?
Not once in any of our careers have we ever made anyone feel uncomfortable at a viewing if anything, it's the complete opposite we as a company go above and beyond hence why we are taking this seriously.
As previously noted we have asked you to contact us directly to discuss this further but we are yet to hear from yourself.
★★★★★ 5/5
GoogleWhen I came to sell my late father’s house I knew I’d need an estate agent that I could trust. I live out of the area and so regular communication , honest advice and an empathy for all the challenges that come with selling a family home after a bereavement we’re needed. As soon as I met Mel and Becki I knew I’d be in safe hands. They, along with their colleague Alex, not only know the local area well but provided a wealth of knowledge and experience on everything imaginable. I really don’t know how I would have managed without their friendly support, patience and good humour. They went above and beyond throughout the whole process and I really cannot recommend them highly enough. They are a serious cut above any other estate agency I have encountered and Bexhill is lucky to have them!
Fran · 27 August 2023
Agent replied · 26 August 2024
Thank you Fran for your kind words we truly appreciate them. It has been a pleasure working with you.
★★★★★ 5/5
GoogleWe recently sold our property through Bexhill Estates and I am so pleased with the service and support we had from Mel, Becki and Alex. They are highly professional, approachable and are always quick to answer any questions. They had our property on the market in a heartbeat, and had multiple viewings booked within hours of it going live. We don’t plan on moving again anytime soon, but we wont hesitate in recommending the team anyone who is looking to sell. Thank you so much girls! Rhi & Len
Rhi · 27 August 2023
Agent replied · 26 August 2024
Thanks Rhi for your kinds words much appreciated. We hope you will be very happy in your new home. All the very best for the future x
★★★★★ 5/5
GoogleAlex from Bexhill eastates is the only estate agent we’ve dealt with that actually took the time to listen to what we needed and offered her own advice and experiences to help us choose the perfect home. She made it such an exciting experience and nothing was too much trouble for her. Can’t recommend them enough they are so personable and professional
Mollie · 19 August 2024
Agent replied · 26 August 2024
Thank you Mollie for you kind words much appreciated.
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