Every review we hold for the Bessacarr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSylvia was great, open and communicative and very knowledgeable.
A pleasure to work with 5*
Damian · 27 June 2024
Agent replied · 26 August 2024
Hi Damian, thank you for the review! Great to hear that you had a fantastic experience with Sylvia. we pride ourselves on doing our best to help others and we are very glad Sylvia was a great help!
★★★★★ 1/5
GoogleVery disappointed. I booked an appointment for valuation a week ago. I was waiting 6 days and got a call from Mark Conroy day before that it is cancelled without any reason. He offered me to wait next 7 days for another appointment. Joke. Very unprofessional and rude, taking into account that they have sold one property for me before.
avoid!!!!
Lucas · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to post your review, we really appreciate the feedback and will always take the comments onboard. We're sorry that we had to reschedule your appointment and understand that this was an inconvenience to you. We did try to offer an alternative time, but understand it may not have been suitable for you. Here at The Property Hive we strive to deliver amazing experiences for our customers and arrange and attend hundreds of appointments each week, but recognise that in this instance you were clearly disappointed. We apologise once again and wish you all the best.
★★★★★ 5/5
GoogleWhat a pleasure dealing with the Hive! Very professional, polite and made the process simple and smooth. I recommend them 100%. Thanks again for everything.
James · 26 October 2025
Agent replied · 26 March 2026
Thank you so much for your wonderful feedback! We’re delighted to hear you found the process smooth and professional. It’s been a pleasure assisting you, and we really appreciate your recommendation!
★★★★★ 5/5
GoogleKatie at property Hive has been fantastic, keeping me up to date with each step,so helpful, lovely and friendly, really made things easy for us.
Claire · 26 October 2025
Agent replied · 26 March 2026
Thank you so much for your lovely review! We’re delighted to hear that Katie made the process so easy and enjoyable for you. Keeping our clients informed and supported every step of the way is really important to us. We’ll be sure to pass your kind words on to Katie, she’ll be thrilled!
★★★★★ 5/5
GoogleJo made the process very quick and simple would highly recommend
Harry · 26 February 2026
Agent replied · 26 March 2026
Thanks for your recommendation Harry, we appreciate it!
★★★★★ 5/5
GoogleProfessional, responsive, and reliable. Made renting my property straightforward and hassle-free.
Joe · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind feedback! We’re delighted to hear you found our service professional, responsive, and reliable, and that we were able to make renting your property straightforward and hassle-free. We really appreciate you taking the time to share your experience. 🐝💛 …
★★★★★ 5/5
GoogleThe team have been great throughout the process. Easy to get hold off by phone or email and very friendly and informative. Very happy with Hive and will highly recommend. Thank you Lois and Chloe for all your help
Gemma · 1 October 2022
Agent replied · 1 October 2023
Hi Gemma,
Thank you for taking the time to leave us a 5* review based on your recent experience. It was our pleasure to help you along this process.
Thanks again for the review
★★★★★ 5/5
GoogleWe received absolutely fantastic service from everyone at Property Hive, for both sale and purchase. Highly recommend.
Special mention to Lois, Michelle & Chloe for their excellent communication and efficiency, but all of the team are brilliant. Thank you!
Bryony · 1 October 2022
Agent replied · 1 October 2023
Hi Bryony,
It was our pleasure to be a part of the experience! Thank you so much for your kind words and we wish you all the best in the future.
Thanks
★★★★★ 5/5
GoogleI found The Property Hive to be friendly, knowledgable and very proactive throughout the process. Thanks Lorraine and the team for ensuring everything went smoothly.
David · 21 November 2023
Agent replied · 26 November 2023
You're welcome David. Thank you for your five star review. All the best from everyone here at The Property Hive.
★★★★★ 5/5
GoogleWe recently listed our home with The Property Hive and we are so happy that we did! From the initial valuation Sylvia was amazing, down to earth and professional. The team in the office were great and always available to answer my many questions, Chloe came to take the photos of our property and was professional throughout capturing the perfect images that set to sell our house very quickly.
Fabulous service from a lovely team, thank you all.
Danielle · 1 October 2021
★★★★★ 5/5
GoogleIt's been an absolute pleasure dealing with The Property Hive for the sale of my property. Through each step of the process each team member has been friendly, professional and insightful. Whether it's advising on estimates, or offers received, to prompt communication on all viewings and feedback, it's all been a very positive experience, I wouldn't use anyone else in the future.
Mark · 27 June 2024
Agent replied · 26 August 2024
Hi Mark,
We appreciate the kind words! I’m thrilled that selling your home worked out for you. It’s always humbling to hear how we’re able to make our customers’ lives easier.
I’m also happy that you found our team friendly and professional. We have a great team that are delighted to have been able to help you through your journey.
Have a great day, and thanks for the review!
★★★★★ 5/5
GoogleA difficult property to sell due to age (300yrs +) and condition but handled with skill and professionalism resulting in a successful sale and the right buyer.
The service was friendly and handled with sensitivity throughout such that Hive will be our preferred agent if we need to sell again in the future, recommended without reservation.
Patrick · 3 October 2024
Agent replied · 24 October 2024
Patrick thank you so much for your lovely review. We are so happy that we have been able to help you and your family. Your kind words and recommendation really mean a lot to all the team here at The Property Hive. All the best!
★★★★★ 5/5
GoogleHive were great to deal with and were very helpful with passing updates between us and the seller. They were also very flexible with viewings. Thank you!
Harry · 26 September 2025
Agent replied · 26 March 2026
Harry thank you for your review and kind words! It has been a pleasure assisting you on the purchase of your new home - thanks again from all the team!
★★★★★ 5/5
GoogleWe had a valuation from Sylvia and have since just put our house up for sale. So far the service has been exceptional and I would definitely recommend! Thanks Sylvia and Lucy!
Zach · 29 April 2023
Agent replied · 28 April 2024
Hi Zach,
Thanks for leaving the 5* review! Glad you have got off to a cracking start and now let's see it through to the end for you.
Thanks again
★★★★★ 5/5
FacebookMichelle has been amazing, from us 1st ringing to view the property to securing the property. Michelle went above and beyond our expectations as a buyer and we had better service with the property hive as a buyer than we did with our own estate agency when selling our home to move on. Could not recommend the team enough from Arthur that showed us round the home to some of the girls that took call backs for Michelle to ring us back.
Amazing, professional, polite, welcoming! 5 star!!!
Jess · 26 February 2021
★★★★★ 5/5
GoogleThe sale of my house run like clock work from the start to finish of the process.
Regular updates every couple of days, couldn't have asked for more.
Will i use Hive again -100%
I would recommend you use a solicitor that Hive have used before and have a good working relationship with.
Thank you Hive its been a pleasure 🍾
Scott · 27 June 2024
Agent replied · 26 August 2024
Hi Scott, we pride ourselves on our communication and making it happen, so it is great to hear we made it happen for you! We are happy to hear you will be coming back to us, and look forward to working with you in the future. All the best 🐝 …
★★★★★ 5/5
GoogleThis is how Estate agents should be run!
From the moment we made an offer and throughout the process, our advisor Jo and the rest of the team kept us informed and 'made things happen '! which made the process a lot more bearable. I would definitely recommend Hive for buying and selling a property.
What a team!
Thanks
John · 27 July 2024
Agent replied · 26 August 2024
This is a great review John, thank you very much! We are very happy to hear that Jo has provided the service that we pride ourselves on, which is making moving home a more enjoyable and easier experience! Enjoy your new home.
★★★★★ 5/5
FacebookHighly recommend the property hive. They were very professional and helpful with quick responses and nothing was too much trouble.
From start to end the customer service was excellent. Friendly, professionally and helped with constant updates and advice, good and honest feedback from viewings, once a sale was agreed they supported progressing the sale through with buyers and solicitors. Always prompt responses each time I emailed which helped keep me informed and put at ease. A big well done and thank you to the team, especially Chloe Frost who was amazing. I would definitely use the property hive again. Thank you guys 🏡🐝
Michelle · 16 January 2021
★★★★★ 5/5
GoogleHaving recently come on with The Property Hive my experience has been easy and efficient. Ruby who now manages my property has given great advice to myself as a landlord on everything I needed to sort out and provided an excellent standard of care for my tenants. The company’s letting package is also great and I’ve been pleased with all the professionals they’ve recommended and I’ve used so far. This has helped me organise myself as a landlord and I would use the company time and time again.
Lisamichellerss · 1 April 2023
Agent replied · 31 May 2023
It is our pleasure to help you Lisa and thank you for leaving Ruby such a great 5* review.
★★★★★ 5/5
FacebookHaving been dealing with The Property Hive for the past year due to Covid and bad luck with selling, we couldn't recommend them enough. Helpful & patient you understand their family ethos that was sold to you during your initial meeting, making this long arduous process a little easier. Would like to say Thank you to the HIVE Team and a special Thanks Suzannah & Chloe Frost for their efforts during this period making it as stress free as possible
Nils · 12 January 2021
★★★★★ 5/5
FacebookWe had Mrs Mugglestone out last week to value our property, she valued it higher than what we expected which was fantastic! I have no doubt it will definitely sell with, she fetched with her great evidence what made her come up with the figure she did which shows me the knowledge and skills she has regards to real estate which is everything you want! Mrs Mugglestone is a fantastic lady very laid back and easy to deal with, would highly recommend the property hive!
Jacob · 11 January 2021
★★★★★ 5/5
GoogleThe team were all fantastic and made a very stressful process as easy as they could, through regular updates, chasing and challenging third parties and being a sounding board when curve balls came in. I would highly recommend the team at the hive if you are thinking about moving. Massive thank you for all of your support and for keeping things on track all the way through. Great people, personal approach brilliant!!
Andrea · 27 October 2023
Agent replied · 26 November 2023
We're all buzzing and thrilled that you enjoyed your moving experience with us. We know how important it is to receive regular communication and updates during this anxious time. All of us here at The Property Hive would like to wish you all the best.
★★★★★ 5/5
GoogleThe property hive have marketed and sold our house within less than 2 weeks, i couldnt recommend them enough.
A huge thanks to Louise who has gone above and beyond in the last 48 hours to help me secure the sale of our house
Hollie · 1 October 2021
Agent replied · 1 October 2023
Hi Hollie,
Thanks so much for leaving the 5* review. Great to see that Louise has provided you with the service levels we aim to provide.
Thanks again for the kind words and feedback
★★★★★ 5/5
GoogleFantastic experience with using the Property Hive. Easy to reach, quick and efficient and very friendly. They were great to deal with and Ruby made everything smooth for my first move! Thank you!
Samantha · 3 February 2023
Agent replied · 1 October 2023
Hi Samantha, thank you for taking the time to leave Ruby a great review. I am pleased to hear that you have had a great experience.
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