Fine and Country reviews

★★★★★ 5/5

Google

Alex and the team at Fine & Country were exceptional throughout our purchase process. We were selling at the same time so know how tricky estate agents can be but Alex truly made the process a breeze from start to finish. From accommodating our last minute viewing to giving us space to finalise our sale, all the way through to helping push through the sale in the final weeks, we were hugely grateful for her support. I wouldn’t hesitate to recommend Alex and F&C, professional and efficient throughout - the perfect partner.

Juliet · 16 November 2025

★★★★★ 5/5

Google

We recently bought our new home from Fine and Country, with Alex. What stood out was Alex’s communication and commitment to us whilst also working hard on behalf of her clients also. It was a stressful process at times, to be expected. But thanks to Alex’s hardwork and professionalism we got over the line. We are now settled into our new home and life in a lovely area ! Thanks again.

Emma · 16 December 2025

★★★★★ 5/5

Google

Fine and Country recently sold our house in Berkhamsted and couldn’t have done a better job. Alex and Chris were absolutely brilliant from start to finish. Highly professional yet friendly and supportive throughout. I felt I could call anytime, nothing was too much trouble. I wouldn’t hesitate to recommend them and use them again.

Ally · 9 December 2025

★★★★★ 5/5

Google

Fine and Country Berkhamsted Selling a house is really hard, everything seems to be against you. Choosing your estate agent is the first tough decision. I “interviewed” so many estate agents many of whom undervalued the house for what reasons I will never understand. Chris gave me a value higher than most, not all and achieved that price 11 months later. Yes, we dropped the price to help the bottom of the chain to keep it; yes, we lost two buyers through broken chains; yes, members of the family told me to accept a lower price but Chris and his team relentlessly kept chasing potential buyers and finally we completed at virtually the original price. Chris kept me constantly informed whatever was going on and rang me weekly even if there had been no progress. I felt we had chosen an estate agent I could trust, a rare commodity truly appreciated.

Annette · 26 March 2024

★★★★★ 5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

★★★★★ 5/5

Google

We didn’t sell through F&C - although we wish we had. We brought from them. The team, especially Alex, were amazing. They managed the bumpy chain incredibly well, proactively kept us up to date and were just nice, normal people. Thank u F&C Berko.

Chapel · 15 August 2025

★★★★★ 5/5

Google

The sale of our property, 54 Pond Cottage was handled with dedication and professionalism by Chris and Alex from the outset. Attractive particulars, sound presentation advice, correct pricing. During the sale we received regular updates immediately after the viewing if available and good advice regarding offers made. Once under offer Chris kept regular tabs on the progress of the sale. He sought regular updates from all parties, their solicitors and agents. It is great to see that some residential agents are still serious about delivering a professional and proactive service from the High Street. We have no hesitation in recommending Fine and Country's services to anyone considering selling their property in Berkhamsted or surrounds. Neil & Jayne

Neil · 15 June 2019

★★★★★ 1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

★★★★★ 5/5

Google

Alex has patiently and expertly helped us sell our home, stepping in in place of another agency and doing a fantastic job. She acts with real experience, objectivity and integrity, which gave us plenty of confidence when making decisions. And this has translated through to selling our family home for a good price, to good dependable buyers. The “back up” team were great too. Thank you F&C!

Oliver · 16 February 2026

★★★★★ 5/5

Google

Alexandra was always a delight and always went out of her way to arrange viewing. There was zero pressure but lots of detail and prompt service. We couldn't have been happier dealing with Fine and Country and we are so happy in our new home. Thanks F&C

Tim · 18 April 2025

★★★★★ 5/5

Google

We chose Fine & Country to sell our house, on the recommendation of a friend and were really pleased we did so. Alex and Chris were incredibly helpful , liaising with us regularly, listening to what we wanted, negotiating price and speeding up the process when needed. Thank you, Alex and Chris, you definitely deserve 5 stars.

Caroline · 29 June 2024

★★★★★ 5/5

Google

It is always nice to post a good review but when an opportunity presents a chance to post a great review it's a pleasure. Chris and Alex operate an excellent service and have played a pivotal part in my house sale and my purchase. They were able to bring smooth, cool and calm action for us when negotiations got difficult. A very big thank you from me and all of my family.

Michael · 16 August 2025

★★★★★ 5/5

Google

I can not recommend this agency highly enough. It took six months of dogged determination and professionalism to reach completion. Without Alex and her colleagues we would not have reached a successful conclusion. If you are looking for professionalism and tenacity then these are the people to go to. Thank you Alex and Fine & Country for your unique approach.

Diane · 15 June 2019

★★★★★ 5/5

Google

We made the big decision, like so many to move out of London last year and ring fenced Berkhamsted as our choice. We worked with so many agents but by far the best in so many areas was Fine & Country. In particular Alex was so responsive and helpful throughout the whole process. It was a joy to work with her and she also found our dream home. Best estate agents in Berko hands down.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 14 June 2022

★★★★★ 5/5

Google

Huge delayed reaction but just a quick note to say a massive thank you to Alex Trewin for selling our house a year ago this week.. Alex also sold that house to us three years ago and with both transactions it was an absolute pleasure to deal with her and therefore I would be more than happy to recommend F&C Berkhamsted to anyone - Thank you again Alex, I hope you are keeping safe and well. Best wishes, Charlie (Attwood/ Mejia-Correa) xPositiveResponsiveness, Quality, Professionalism, Value

Charlie · 14 June 2021

★★★★★ 5/5

Google

I couldn’t have been happier with the service I received from Alex, Chris and all the team at Fine and Country. My house hunt was quite long, around 2 years and during that period Alex really took the time to understand the house we wanted and the reasons for our move. This meant she was well placed to advise me of houses that were worth viewing and also those that were not worth my time. She was patient through viewings that I wasn’t sure were suitable and is a very personable lady, a pleasure to deal with. When the right house came up Alex and the team acted swiftly to negotiate on our behalf and secure the sale. She also found a buyer quickly and we were able to complete the sale of our property in record time with minimal fuss. I found the whole team very responsive and communicative through the whole process and I couldn’t recommend them highly enough

Becky · 14 June 2021

★★★★★ 5/5

Google

We have finally moved after a very long and protracted house sale/purchase. During this time Chris and Alex were supremely helpful, courteous, professional and above all supportive and patient. They kept us informed throughout the process, and were honest and transparent in their communications. We would thoroughly recommend Fine & Country to any would be seller/purchaser.

Emma · 15 June 2017

★★★★★ 5/5

Google

Alex Trewin was our agent at Fine&Country. The service she provided went above and beyond our expectations. Extremely professional and genuinely supportive and considerate of our needs. Alex behaviour and characteristics were of true integrity something you rarely find these days. I would heartfelt and highly recommend Fine&Country Berkhamsted.

Rachel · 26 March 2024

★★★★★ 5/5

Google

We recently worked Fine and Country on both the sale of our property and the purchase of our new home. Although the process had its challenges, the team remained professional, supportive, and kept us informed throughout. Their guidance helped us navigate everything as smoothly as possible, and we’re grateful for their hard work in getting us to completion.

Katie · 16 September 2025

★★★★★ 1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

★★★★★ 4/5

Google

If you use Fine and Country in Berkhamsted to sell your house then I would definitely advise you to ask for Alex Trewin to act on your behalf. In a difficult market in which one sale fell through at the last minute she was utterly professional, efficient and straightforward and she worked very hard to eventually get us moved. Do not let yourself be persuaded to go with anyone else - Alex is the person you want if you like people to be straight with you. Alas, she does not run the place - yet.

David · 15 June 2019

★★★★★ 5/5

Google

Having registered our requirements with MANY agents in the local area, I have to say that Fine and Country, specifically Alex Trewin, really stood out. From the start, Alex fully grasped what we were looking for and did all she could to find us our dream home... fortunately for us, she did, we completed three weeks ago and we will be forever grateful to her!! Alex really made us feel supported and that nothing was too much trouble - thank you Alex/ Fine & Country

Charlie · 15 June 2018

★★★★★ 4/5

Google

We bought through Fine and Country. Alex mainly dealt with the sale. She’s professional and I could tell she certainly had her clients best interests at heart. It’s certainly a stressful process so having an agent that is professional and approachable definitely helps.

Emma · 12 December 2025

★★★★★ 5/5

Google

Fine and Country dealt with my parents' sale and demonstrated skill and patience, both with a difficult buyer and my parents' inability to find a property to purchase! I have no doubt that the chain was only held together by Fine and Country's experience and tact and unlike so many other estate agents, Jan, Chris and especially Alex always remember who they are acting for and whose interests come first. A special thanks to Alex who not only supported the sale, but my parents, who at times found the whole thing very stressful! Would not hesitate to recommend.

EJ · 15 June 2017