Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent advice and service from Bill. He valued our property and was professional and friendly during his visit. He gave us clear and easy to understand advice and was not pushy and gave us space to make a decision. Additionally, he has provided us with other advice and offer of support even though we are taking a different route to exchanging our home for a park home. I would thoroughly recommend using Haart and especially Bill.
David · 22 July 2026
Agent replied · 22 August 2026
Hi David,
Thank you for taking the time to leave such a thoughtful review. I'm delighted to hear that I gave you professional, friendly and informative service throughout the valuation process.
At Haart we pride ourselves on offering honest advice and support without pressure so it's wonderful to know that I made you feel comfortable and gave you the space to make the right decision for your circumstances. I am pleased that my guidance and ongoing support have been valuable whilst you decide what to do.
Thank you for your recommendation for me and Haart. We wish you all the very best with your move and future plans.
Kind regards
Bill Flateau
★★★★★ 5/5
Googlecannot recommend Bill Flateau at Haart Estate Agents highly enough. From the very beginnin Bill has been exceptionally knowledgeable, reliable, and professional. Selling a property can often feel overwhelming, particularly when it has been many years since my last sale but Bill has made the entire experience far more manageable and reassuring.
One of the things that has stood out most is his ability to clearly explain every stage of the process. He takes the time to ensure that everything is understood from the initial procedures through to the more complex aspects of the sale. No question is ever too much trouble and his patience and willingness to provide detailed explanations have been invaluable.
Bill's wealth of experience is evident in every interaction. His knowledge of the property market combined with his practical advice and guidance has given me complete confidence that my property is in safe hands. Knowing that such an experienced and well established agent is overseeing the journey has provided genuine peace of mind throughout what can often be a stressful time.
What I have appreciated most is Bill's reliability and commitment. He is always responsive and keeps me informed of developments and follows through on everything he says he will do. His communication is excellen and I have always felt fully updated and supported throughout the process.
It is rare to come across someone who combines professionalism, expertise and a genuinely caring approach so effectively. Bill clearly takes pride in delivering an outstanding service and ensuring that his clients feel informed, supported and confident every step of the way.
If you are considering buying or selling a property I would wholeheartedly recommend Bill Flateau. His experience, dedication and customer focused approach have made a significant difference to my experience and I am extremely grateful for all of his help and guidance. An outstanding estate agent and a true credit to Haart Estate Agents.
Anita · 22 June 2026
Agent replied · 22 August 2026
Hello Anita,
Thank you so much for taking the time to leave such a wonderful and detailed review.
I am delighted to hear about your positive experience with me. Selling a property can be a significant and sometimes a daunting process especially after many years, so it's fantastic to know that my knowledge, professionalism and clear communication helped make the journey more manageable and reassuring for you.
I am passionate about providing exceptional service and your comments regarding my reliability, expertise, patience, and commitment to keeping you informed throughout the process means a great.
Thank you again for your recommendation and for placing your trust in me. It has been a pleasure supporting you so far and I wish you every success and happiness with your next chapter.
★★★★★ 5/5
GoogleBill was fantastic from start to finish.
He was professional, knowledgeable and genuinely reassuring at what can feel like a slightly overwhelming stage. He took the time to talk us through everything clearly, answered all our questions, and gave honest, practical advice without any pressure.
It was a really positive first step in the process and we came away feeling confident and excited about next steps. Would highly recommend Bill to anyone looking to sell in the area.
Sally · 13 February 2026
Agent replied · 13 April 2026
Hi Sally, Thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau
★★★★★ 5/5
GoogleBill arrived promptly on time. I had a few questions to ask about the selling process . Bill was more than happy to answer my questions with great detail. There was no pressure, from his side to put my property on with Haart , there happy to leave you with time to decide your next move without pressure.
Very happy with the service I received today.
Colin · 13 February 2026
Agent replied · 13 April 2026
Hi Colin, thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau
★★★★★ 5/5
GoogleBill Flateau Gave us a refreshing experience after lots of hiccups in our journey in buying a property. He was professional and polite and even worked in his own time to secure us the offer we wanted on our property. He took into account our experience and our wants and needs and was able to negotiate with the vendor in a very tight timescale . Thank you and Highly recommended
Mel · 22 June 2026
Agent replied · 22 August 2026
Hello Melanie,
Thank you for taking the time to give me a review. I am pleased that I have been able to put your mind at ease with explaining the process and what the next steps are. This will be an enjoyable journey for you both and I am looking forward to handing you the keys to your new home. Please let me know if I can do any more, thank you.
★★★★★ 5/5
GoogleBill from the Benfleet branch was extremely courteous and knowledgeable and gave some great advice. He was able to provide us with all the information we required, and more, and happy to answer any questions. He followed up with us the same day both by phone and email, and we would have confidence appointing him to act for us should we decide to make the move.
Cheryl · 22 June 2026
Agent replied · 22 August 2026
Morning Cheryl,
Thank you for taking the time to leave such a wonderful review. I’m delighted to hear that you found me courteous, knowledgeable and helpful throughout your experience.
Providing clear advice and keeping clients informed along with being available to answer questions are all important parts of the service I aim to deliver. I really appreciate your kind words and your confidence in me and I would be very happy to assist you should you decide to move forward in the future.
Thank you.
Thank you again for your support.
★★★★★ 5/5
GoogleBill was a very a knowledgeable person, he was very polite and well presented. He explained everything from start to finish when selling a property (as we are only selling) and explained why certain things had to be done and any questions we had he answered professionally.
Thank you
Sharon · 13 April 2025
Agent replied · 19 June 2024
Hi Sharon, thank you for taking the time to leave a review. It was lovely to meet you. If you need anything further, do not hesitate to contact us. Kind Regards Bill Flateau
★★★★★ 5/5
GoogleVery great Service on completing our options for selling our property, Bill was very proffessional in all aspects
C · 13 February 2026
Agent replied · 13 April 2026
Hi Christopher, Thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau
★★★★★ 5/5
GoogleThank you to Bill who came round to view our property. Very professional and helpful. Thank you.
Ben · 13 February 2026
Agent replied · 13 April 2026
Hi Ben, Thank you for taking the time to leave a review. I am pleased that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau
★★★★★ 5/5
GoogleBill came round to view our home so that we could get an idea of what the house might sell for in the current market and I had some questions on the selling process. Bill was very friendly and knowledgeable answering all our questions. …
Charlie · 13 April 2025
Agent replied · 19 June 2024
Hi Charlie, Thank you for taking the time to leave a review. I am so pleased that you are happy with the service provided. If you need anything further, please do not hesitate to contact us. Kind regards Bill
★★★★★ 5/5
GooglePleased that I asked haart to give me a valuation on a property that was undergoing some building work. Bill was very professional and given the fact that the circumstance for calling him was to produce a valuation purely for probate, I …
Carl · 13 April 2025
Agent replied · 19 June 2024
Hi Carl, thank you for the review. It's been a pleasure liaising with you. Should you need anything at any time, do let me know. Kind regards Bill from haart Benfleet.
★★★★★ 5/5
GoogleWe would like to thank Bill Flateau for his visit today in regards selling our property. It was refreshing that Bill spent time asking questions so he could understand our needs and our property. After he collated all the information he …
Dennis · 13 April 2025
Agent replied · 24 August 2024
Hi Dennis, thank you for taking the time to leave a review. I am pleased that you were happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards Bill Flateau
★★★★★ 5/5
GoogleBill arrived on time and was very keen on giving his best advice for first time buyers. The viewing today, Bill made us feel at ease, comfortable and was able to answer all the questions we had prepared!
James · 13 April 2025
Agent replied · 22 December 2024
Hi James, thank you for taking the time to leave a review. I am pleased that you were happy with the service provided. If you need anything, do not hesitate to contact me. Kind regards Bill Flateau
★★★★★ 5/5
GoogleBill came to give a valuation of my mums bungalow (as she’s now moved into a nursing home) he was friendly and professional with no pressure for me to make any decision to sell.
I will take my time and if I decide to sell I’ll certainly give consideration to HAART
Mark · 16 March 2026
Agent replied · 13 April 2026
Hi Mark, Thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further further please don't hesitate to contact me. Kind regards, Bill
★★★★★ 5/5
GoogleCharli Day was amazing! I didn't receive the full service from Haart due to an offer accepted on a property with another agent but, from the contact I did have with Charli, she was attentive, kept me updated, always checked-in and was honest!! Can't ask for more than that from an honest agent which is rare in this buyers market. Thanks Charli!!
Chantelle · 17 March 2024
Agent replied · 24 March 2024
Hi Chantelle, thank you for taking the time to leave such a lovely review. It has been a pleasure helping you with your property search. If you need anything further do not hesitate to contact us. Kind regards Charli - Rayleigh Sales Team
★★★★★ 5/5
GoogleHaart estate agents has recently listed my property for sale, Bill is very professional, very well presented and his knowledge on the local area & the current market is second to none!!
I’m Very pleased with the service I have received and the urgency of listing my property for sale, I would recommend Haart over any other estate agent.
Thank you Bill for all your efforts!!
Tim · 26 October 2023
Agent replied · 24 March 2024
Hi Tim, thank you for the kind words. I'm pleased I've been able to help and we look forward to getting your property sold for you. Kind regards Bill from haart Sales.
★★★★★ 5/5
GoogleHaart Estate agents are very helpful. They are personable and understanding to your life situations and make you feel secure in moving forward with your house sale. Communication with them is easy, and they are prompt with replying to your concerns. I would highly recommend Haart as a company to sell you property with. They showcase your home beautifully.
Bill is very professional and made me feel at ease with the process.
Laura · 1 April 2023
Agent replied · 30 July 2023
Hi Laura, thank you so much for taking the time to write such a lovely review. If you need anything during the sale of you property please do not hesitate to contact me. Kind regards Bill.
★★★★★ 5/5
GoogleWe got bill flateau to help us on our journey of selling our property, hes being so helpful and answering all our questions, so happy hes been great ,
Sally · 22 July 2026
Agent replied · 22 August 2026
Thank you so much Sally for your lovely review. It’s been a pleasure helping you with the sale of your property. I’m really pleased to hear you’ve felt supported throughout the process and I’m always happy to answer any questions along the way. Thank you for putting your trust in me and I look forward to helping you through to a successful completion!
★★★★★ 5/5
GoogleHaving recently sold through Haart Benfleet, I have been very impressed with the professionalism of the staff. Ryan who first came to value the house was empathetic and understanding as our sale was due to a recent bereavement, and this made all the difference. His enthusiasm about the property made us feel that we were in safe hands and that he would find the right buyers to make this their home. From there, we were impressed with the wider team as Lauren and Dan used their experience to source many viewers and it quickly sold. Gemma kept us regularly updated (with the ups and the downs!) and we are happy with the entire process. Thank you to everyone and we thoroughly would recommend Haart.PositiveProfessionalism
Mrs · 20 June 2021
Agent replied · 19 June 2024
Hi Mrs Goodwin, thank you for the review. We're pleased to have been able to get things through for you and glad you've been happy with the service from us. If you need anything in the future, please let us know. Kind regards Gemma, Dan & Lauren from haart Benfleet.
★★★★★ 5/5
GoogleBill Flateau is a very experienced and professional person, he completed his work in a very professional manner and we are very pleased with his advice.
Angelo · 13 April 2025
Agent replied · 13 April 2026
Hi Angelo, thank you for your review. I’m pleased I was able to help and answer any questions you had. If you need anything please do not hesitate to get in touch. Kind regards Bill from haart Benfleet.
★★★★★ 5/5
GoogleFrom the initial introduction, Haart have been professional throughout. Bill took time to explain the selling process and answer any questions. Very knowledgeable and helpful in his approach ,keeping in touch with everybody so we are well informed. Always well presented and punctual.
Anisa · 13 February 2026
Agent replied · 24 March 2024
Hi Anisa, Thank you for taking the time to leave such a lovely review. If you need anything further please do not hesitate to contact me. Kind regards Bill
★★★★★ 5/5
GoogleI always have such a good customer experience from Haart. I look for properties for Investors, so can be on and off the phone multiple times throughout the day, and Nicole has become my go-to agent. She's knowledgeable on the areas I'm looking in, patient (especially when I'm talking about the same property multiple times), goes the extra mile by sending me properties which meets my specification, and we have a good laugh at the end of it. I would highly recommend Haart Benfleet - especially Nicole!
Melissa · 30 July 2020
Agent replied · 30 July 2023
Melissa Lewis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Benfleet. Thank you so much for the feedback, we will be sure to pass it on to the Benfleet branch.
★★★★★ 5/5
GoogleI always have such a good customer experience from Haart. I look for properties for Investors, so can be on and off the phone multiple times throughout the day, and Nicole has become my go-to agent. She's knowledgeable on the areas I'm looking in, patient (especially when I'm talking about the same property multiple times), goes the extra mile by sending me properties which meets my specification, and we have a good laugh at the end of it. I would highly recommend Haart Benfleet - especially Nicole!
A · 18 February 2020
Agent replied
Melissa Lewis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Benfleet. Thank you so much for the feedback, we will be sure to pass it on to the Benfleet branch.
★★★★★ 5/5
GoogleWould like to thank Jess at the Benfleet office for being understanding, attentive and supportive with my situation. She really has helped me feel comfortable in which is proving to be a very difficult time for me. She has helped me vigorously look for properties, even accommodating viewings at short notice and out of work hours!! Certainly haven’t come across another estate agent yet that is as dedicated and experienced as what Jess is. I have every faith in Jess that she will find me my next property and get me moved....FINALLY! Truly a credit to her office and giving estate agents a good name. Regards, Ash.
A · 15 December 2019
Agent replied
Ash Seamore, we're happy you found our staff to be so supportive during your experience here at haart Benfleet. We will make sure your comments are passed on to Jess. We look forward to supporting you on your journey of finding your new home.
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