Trusted Agent profile

haart reviews

★★★★★ Excellent

197 reviews across 2 platforms

214 High Road, Benfleet SS7 5LD

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haart's Benfleet office at 214 High Road is rated 4.8 out of 5 across 197 reviews on two platforms, including 184 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

184

Reviews on Google

This office

Facebook logo

4.4 / 5

13

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Benfleet office, from every platform, shown as written. First names only.

5/5

Google

Excellent advice and service from Bill. He valued our property and was professional and friendly during his visit. He gave us clear and easy to understand advice and was not pushy and gave us space to make a decision. Additionally, he has provided us with other advice and offer of support even though we are taking a different route to exchanging our home for a park home. I would thoroughly recommend using Haart and especially Bill.

David · 22 July 2026

Agent replied · 22 August 2026

Hi David, Thank you for taking the time to leave such a thoughtful review. I'm delighted to hear that I gave you professional, friendly and informative service throughout the valuation process. At Haart we pride ourselves on offering honest advice and support without pressure so it's wonderful to know that I made you feel comfortable and gave you the space to make the right decision for your circumstances. I am pleased that my guidance and ongoing support have been valuable whilst you decide what to do. Thank you for your recommendation for me and Haart. We wish you all the very best with your move and future plans. Kind regards Bill Flateau

5/5

Google

cannot recommend Bill Flateau at Haart Estate Agents highly enough. From the very beginnin Bill has been exceptionally knowledgeable, reliable, and professional. Selling a property can often feel overwhelming, particularly when it has been many years since my last sale but Bill has made the entire experience far more manageable and reassuring. One of the things that has stood out most is his ability to clearly explain every stage of the process. He takes the time to ensure that everything is understood from the initial procedures through to the more complex aspects of the sale. No question is ever too much trouble and his patience and willingness to provide detailed explanations have been invaluable. Bill's wealth of experience is evident in every interaction. His knowledge of the property market combined with his practical advice and guidance has given me complete confidence that my property is in safe hands. Knowing that such an experienced and well established agent is overseeing the journey has provided genuine peace of mind throughout what can often be a stressful time. What I have appreciated most is Bill's reliability and commitment. He is always responsive and keeps me informed of developments and follows through on everything he says he will do. His communication is excellen and I have always felt fully updated and supported throughout the process. It is rare to come across someone who combines professionalism, expertise and a genuinely caring approach so effectively. Bill clearly takes pride in delivering an outstanding service and ensuring that his clients feel informed, supported and confident every step of the way. If you are considering buying or selling a property I would wholeheartedly recommend Bill Flateau. His experience, dedication and customer focused approach have made a significant difference to my experience and I am extremely grateful for all of his help and guidance. An outstanding estate agent and a true credit to Haart Estate Agents.

Anita · 22 June 2026

Agent replied · 22 August 2026

Hello Anita, Thank you so much for taking the time to leave such a wonderful and detailed review. I am delighted to hear about your positive experience with me. Selling a property can be a significant and sometimes a daunting process especially after many years, so it's fantastic to know that my knowledge, professionalism and clear communication helped make the journey more manageable and reassuring for you. I am passionate about providing exceptional service and your comments regarding my reliability, expertise, patience, and commitment to keeping you informed throughout the process means a great. Thank you again for your recommendation and for placing your trust in me. It has been a pleasure supporting you so far and I wish you every success and happiness with your next chapter.

5/5

Google

Bill was fantastic from start to finish. He was professional, knowledgeable and genuinely reassuring at what can feel like a slightly overwhelming stage. He took the time to talk us through everything clearly, answered all our questions, and gave honest, practical advice without any pressure. It was a really positive first step in the process and we came away feeling confident and excited about next steps. Would highly recommend Bill to anyone looking to sell in the area.

Sally · 13 February 2026

Agent replied · 13 April 2026

Hi Sally, Thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau

5/5

Google

Bill arrived promptly on time. I had a few questions to ask about the selling process . Bill was more than happy to answer my questions with great detail. There was no pressure, from his side to put my property on with Haart , there happy to leave you with time to decide your next move without pressure. Very happy with the service I received today.

Colin · 13 February 2026

Agent replied · 13 April 2026

Hi Colin, thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau

5/5

Google

Bill Flateau Gave us a refreshing experience after lots of hiccups in our journey in buying a property. He was professional and polite and even worked in his own time to secure us the offer we wanted on our property. He took into account our experience and our wants and needs and was able to negotiate with the vendor in a very tight timescale . Thank you and Highly recommended

Mel · 22 June 2026

Agent replied · 22 August 2026

Hello Melanie, Thank you for taking the time to give me a review. I am pleased that I have been able to put your mind at ease with explaining the process and what the next steps are. This will be an enjoyable journey for you both and I am looking forward to handing you the keys to your new home. Please let me know if I can do any more, thank you.

5/5

Google

Bill from the Benfleet branch was extremely courteous and knowledgeable and gave some great advice. He was able to provide us with all the information we required, and more, and happy to answer any questions. He followed up with us the same day both by phone and email, and we would have confidence appointing him to act for us should we decide to make the move.

Cheryl · 22 June 2026

Agent replied · 22 August 2026

Morning Cheryl, Thank you for taking the time to leave such a wonderful review. I’m delighted to hear that you found me courteous, knowledgeable and helpful throughout your experience. Providing clear advice and keeping clients informed along with being available to answer questions are all important parts of the service I aim to deliver. I really appreciate your kind words and your confidence in me and I would be very happy to assist you should you decide to move forward in the future. Thank you. Thank you again for your support.

5/5

Google

Bill was a very a knowledgeable person, he was very polite and well presented. He explained everything from start to finish when selling a property (as we are only selling) and explained why certain things had to be done and any questions we had he answered professionally. Thank you

Sharon · 13 April 2025

Agent replied · 19 June 2024

Hi Sharon, thank you for taking the time to leave a review. It was lovely to meet you. If you need anything further, do not hesitate to contact us. Kind Regards Bill Flateau

5/5

Google

Very great Service on completing our options for selling our property, Bill was very proffessional in all aspects

C · 13 February 2026

Agent replied · 13 April 2026

Hi Christopher, Thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau

5/5

Google

Thank you to Bill who came round to view our property. Very professional and helpful. Thank you.

Ben · 13 February 2026

Agent replied · 13 April 2026

Hi Ben, Thank you for taking the time to leave a review. I am pleased that you are happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards, Bill Flateau

5/5

Google

Bill came round to view our home so that we could get an idea of what the house might sell for in the current market and I had some questions on the selling process. Bill was very friendly and knowledgeable answering all our questions. …

Charlie · 13 April 2025

Agent replied · 19 June 2024

Hi Charlie, Thank you for taking the time to leave a review. I am so pleased that you are happy with the service provided. If you need anything further, please do not hesitate to contact us. Kind regards Bill

5/5

Google

Pleased that I asked haart to give me a valuation on a property that was undergoing some building work. Bill was very professional and given the fact that the circumstance for calling him was to produce a valuation purely for probate, I …

Carl · 13 April 2025

Agent replied · 19 June 2024

Hi Carl, thank you for the review. It's been a pleasure liaising with you. Should you need anything at any time, do let me know. Kind regards Bill from haart Benfleet.

5/5

Google

We would like to thank Bill Flateau for his visit today in regards selling our property. It was refreshing that Bill spent time asking questions so he could understand our needs and our property. After he collated all the information he …

Dennis · 13 April 2025

Agent replied · 24 August 2024

Hi Dennis, thank you for taking the time to leave a review. I am pleased that you were happy with the service provided. If you need anything further, do not hesitate to contact us. Kind regards Bill Flateau

5/5

Google

Bill arrived on time and was very keen on giving his best advice for first time buyers. The viewing today, Bill made us feel at ease, comfortable and was able to answer all the questions we had prepared!

James · 13 April 2025

Agent replied · 22 December 2024

Hi James, thank you for taking the time to leave a review. I am pleased that you were happy with the service provided. If you need anything, do not hesitate to contact me. Kind regards Bill Flateau

5/5

Google

Bill came to give a valuation of my mums bungalow (as she’s now moved into a nursing home) he was friendly and professional with no pressure for me to make any decision to sell. I will take my time and if I decide to sell I’ll certainly give consideration to HAART

Mark · 16 March 2026

Agent replied · 13 April 2026

Hi Mark, Thank you for taking the time to leave a review. I am pleased to hear that you are happy with the service provided. If you need anything further further please don't hesitate to contact me. Kind regards, Bill

5/5

Google

Charli Day was amazing! I didn't receive the full service from Haart due to an offer accepted on a property with another agent but, from the contact I did have with Charli, she was attentive, kept me updated, always checked-in and was honest!! Can't ask for more than that from an honest agent which is rare in this buyers market. Thanks Charli!!

Chantelle · 17 March 2024

Agent replied · 24 March 2024

Hi Chantelle, thank you for taking the time to leave such a lovely review. It has been a pleasure helping you with your property search. If you need anything further do not hesitate to contact us. Kind regards Charli - Rayleigh Sales Team

5/5

Google

Haart estate agents has recently listed my property for sale, Bill is very professional, very well presented and his knowledge on the local area & the current market is second to none!! I’m Very pleased with the service I have received and the urgency of listing my property for sale, I would recommend Haart over any other estate agent. Thank you Bill for all your efforts!!

Tim · 26 October 2023

Agent replied · 24 March 2024

Hi Tim, thank you for the kind words. I'm pleased I've been able to help and we look forward to getting your property sold for you. Kind regards Bill from haart Sales.

5/5

Google

Haart Estate agents are very helpful. They are personable and understanding to your life situations and make you feel secure in moving forward with your house sale. Communication with them is easy, and they are prompt with replying to your concerns. I would highly recommend Haart as a company to sell you property with. They showcase your home beautifully. Bill is very professional and made me feel at ease with the process.

Laura · 1 April 2023

Agent replied · 30 July 2023

Hi Laura, thank you so much for taking the time to write such a lovely review. If you need anything during the sale of you property please do not hesitate to contact me. Kind regards Bill.

5/5

Google

We got bill flateau to help us on our journey of selling our property, hes being so helpful and answering all our questions, so happy hes been great ,

Sally · 22 July 2026

Agent replied · 22 August 2026

Thank you so much Sally for your lovely review. It’s been a pleasure helping you with the sale of your property. I’m really pleased to hear you’ve felt supported throughout the process and I’m always happy to answer any questions along the way. Thank you for putting your trust in me and I look forward to helping you through to a successful completion!

5/5

Google

Having recently sold through Haart Benfleet, I have been very impressed with the professionalism of the staff. Ryan who first came to value the house was empathetic and understanding as our sale was due to a recent bereavement, and this made all the difference. His enthusiasm about the property made us feel that we were in safe hands and that he would find the right buyers to make this their home. From there, we were impressed with the wider team as Lauren and Dan used their experience to source many viewers and it quickly sold. Gemma kept us regularly updated (with the ups and the downs!) and we are happy with the entire process. Thank you to everyone and we thoroughly would recommend Haart.PositiveProfessionalism

Mrs · 20 June 2021

Agent replied · 19 June 2024

Hi Mrs Goodwin, thank you for the review. We're pleased to have been able to get things through for you and glad you've been happy with the service from us. If you need anything in the future, please let us know. Kind regards Gemma, Dan & Lauren from haart Benfleet.

5/5

Google

Bill Flateau is a very experienced and professional person, he completed his work in a very professional manner and we are very pleased with his advice.

Angelo · 13 April 2025

Agent replied · 13 April 2026

Hi Angelo, thank you for your review. I’m pleased I was able to help and answer any questions you had. If you need anything please do not hesitate to get in touch. Kind regards Bill from haart Benfleet.

5/5

Google

From the initial introduction, Haart have been professional throughout. Bill took time to explain the selling process and answer any questions. Very knowledgeable and helpful in his approach ,keeping in touch with everybody so we are well informed. Always well presented and punctual.

Anisa · 13 February 2026

Agent replied · 24 March 2024

Hi Anisa, Thank you for taking the time to leave such a lovely review. If you need anything further please do not hesitate to contact me. Kind regards Bill

5/5

Google

I always have such a good customer experience from Haart. I look for properties for Investors, so can be on and off the phone multiple times throughout the day, and Nicole has become my go-to agent. She's knowledgeable on the areas I'm looking in, patient (especially when I'm talking about the same property multiple times), goes the extra mile by sending me properties which meets my specification, and we have a good laugh at the end of it. I would highly recommend Haart Benfleet - especially Nicole!

Melissa · 30 July 2020

Agent replied · 30 July 2023

Melissa Lewis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Benfleet. Thank you so much for the feedback, we will be sure to pass it on to the Benfleet branch.

5/5

Google

I always have such a good customer experience from Haart. I look for properties for Investors, so can be on and off the phone multiple times throughout the day, and Nicole has become my go-to agent. She's knowledgeable on the areas I'm looking in, patient (especially when I'm talking about the same property multiple times), goes the extra mile by sending me properties which meets my specification, and we have a good laugh at the end of it. I would highly recommend Haart Benfleet - especially Nicole!

A · 18 February 2020

Agent replied

Melissa Lewis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Benfleet. Thank you so much for the feedback, we will be sure to pass it on to the Benfleet branch.

5/5

Google

Would like to thank Jess at the Benfleet office for being understanding, attentive and supportive with my situation. She really has helped me feel comfortable in which is proving to be a very difficult time for me. She has helped me vigorously look for properties, even accommodating viewings at short notice and out of work hours!! Certainly haven’t come across another estate agent yet that is as dedicated and experienced as what Jess is. I have every faith in Jess that she will find me my next property and get me moved....FINALLY! Truly a credit to her office and giving estate agents a good name. Regards, Ash.

A · 15 December 2019

Agent replied

Ash Seamore, we're happy you found our staff to be so supportive during your experience here at haart Benfleet. We will make sure your comments are passed on to Jess. We look forward to supporting you on your journey of finding your new home.

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Questions about haart

How many reviews does haart have?

haart's Benfleet office has 197 reviews across two platforms: 184 on Google, 13 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 197 reviews, and 4.8 out of 5 on Google from 184 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Benfleet won Trusted Agent; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Benfleet office?

haart, 214 High Road, Benfleet SS7 5LD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.